Over Lightspeed Restaurant

Lightspeed Restaurant is een cloudgebaseerd POS voor restaurants. Het platform biedt functies zoals verkoopregistratie, contactloze betalingsverwerking, aanpasbare plattegronden, personeelsbeheer en meer. Lightspeed Restaurant POS biedt ook uitbreidingen voor levering en e-commerce waarmee restaurantbedrijven hun bestellingen van begin tot eind kunnen beheren.

Lightspeed Restaurant vereenvoudigt contactloze betalingen en transacties via creditcards, betaalpassen en QR-codes. Rekeningen kunnen worden opgesplitst per stoel, item of couvert en er kunnen op elk moment in het bestelproces fooien worden toegevoegd aan rekeningen. Bestellingen kunnen binnen het systeem worden beheerd, met tools voor het volgen van bestellingen, plattegronden, itemoverdracht tussen tafels, beheer van betaling op rekening en meer.

Met de leveringsmodule van Lightspeed Restaurant kunnen bedrijven integreren met platforms van derde partijen zoals UberEats en Deliveroo om bestellingen rechtstreeks te ontvangen en de levering van elke bestelling te beheren. Restaurants kunnen ook menu's met alleen bezorging creëren en de prestaties van verschillende menu-items volgen met behulp van de rapportagefunctionaliteit. De e-commerce invoegtoepassing van Lightspeed Restaurant biedt extra functies, waaronder verkoop van merchandise, reserveringssysteembeheer, websitebeheer, integratie van reviews en meer.

Prijzen vanaf:

Niet door leverancier verstrekt

  • Gratis versie
  • Gratis proef
  • Abonnement

Klanten

  • Freelancers
  • Kleine bedrijven (2-50)
  • Middelgrote bedrijven (51-500)
  • Grote ondernemingen (500 en meer)

Implementatie

  • Cloudgebaseerd
  • On-premise

Markten

Oostenrijk, Australië, België, Canada, Zwitserland , Tsjechië, Duitsland, Denemarken, Spanje, Frankrijk, Verenigd Koninkrijk, Ierland, Italië, Luxemburg, Malta, Nederland, Noorwegen, Singapore, Verenigde Staten, Zuid-Afrika

Ondersteunde talen

Duits, Engels, Frans, Italiaans, Spaans

Prijzen vanaf:

Niet door leverancier verstrekt

  • Gratis versie
  • Gratis proef
  • Abonnement

Afbeeldingen

Lightspeed Restaurant Software - 1
Lightspeed Restaurant Software - 2
Lightspeed Restaurant Software - 3
Lightspeed Restaurant Software - 4
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Lightspeed Restaurant-video
Lightspeed Restaurant Software - 1
Lightspeed Restaurant Software - 2
Lightspeed Restaurant Software - 3
Lightspeed Restaurant Software - 4

Functies

Totaal aantal functies van Lightspeed Restaurant: 62

  • API
  • Aandelenbeheer
  • Aanpasbare categorieën
  • Activiteitendashboard
  • Administratie
  • Aparte controles
  • Beheer van cadeaubonnen
  • Beheer van ontvangstbewijzen
  • Bestellingen bijhouden
  • Betalingen verwerken
  • Btw-beheer
  • Cashbeheer
  • Deelcontroles
  • Elektronische betalingen
  • Factureren
  • Factuurbeheer
  • In- en uitklokken
  • Integratie in de administratie
  • Integraties van derden
  • Klantenbeheer
  • Klantendatabase
  • Klantgeschiedenis
  • Kortingsbeheer
  • Levering volgen
  • Leveringsbeheer
  • Loyaliteitsprogramma
  • Marketingautomatisering
  • Mobiele toegang
  • Multilocatie
  • Offline toegang
  • Online bestellen
  • Orderbeheer
  • Orderinvoer
  • Personeelsbeheer
  • Prijs- en margebeheer
  • Productiebeheer
  • Promotiebeheer
  • Rapportage en analyse
  • Rapportage en statistieken
  • Realtime gegevens
  • Realtime rapportage
  • Receptenbeheer
  • Streepjescodes en tickets scannen
  • Tabellenbeheer
  • Tijdklok
  • Tips beheren
  • Toegangsopties/machtigingen
  • Transactiegeschiedenis
  • Verkoopbeheer
  • Verkoopgeschiedenis
  • Verkooporders
  • Verkooppunt
  • Verkooprapporten
  • Verwerking van ACH-betalingen
  • Verwerking van creditcards
  • Voor bakkerijen
  • Voor cafés en clubs
  • Voor iPad-apparaten
  • Voor restaurants
  • Voorraadbeheer
  • Waarschuwingen/Meldingen
  • eCommerce-beheer

Alternatieven

TouchBistro

4,0
#1 alternatief voor Lightspeed Restaurant
Het iPad-verkooppuntsysteem (POS) van TouchBistro is ontworpen voor en door restaurantpersoneel om 24/7 deskundige...

Toast POS

4,1
#2 alternatief voor Lightspeed Restaurant
Toast POS-oplossing is een cloudgebaseerd restaurantbeheerplatform voor restauranteigenaren om personeels- en operatione...

Revel Systems

3,7
#3 alternatief voor Lightspeed Restaurant
Revel iPad-verkooppuntsysteem voor restaurants, bars, winkels, restaurants met snelle service en ondernemingen. Dit...

Clover

3,9
#4 alternatief voor Lightspeed Restaurant
Clover is een alles-in-één platform dat is ontworpen om on- en offline detailhandelaars, restaurants met snelle...

Reviews

Totaalscore

4,5 /5
(70)
Prijs-kwaliteitverhouding
4,3/5
Functies
4,4/5
Gebruiksgemak
4,6/5
Klantenondersteuning
4,4/5

Heb je Lightspeed Restaurant al?

Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.

Schrijf een review!
5 van 70 reviews worden weergegeven
Erin
Totaalscore
  • Sector: Restaurants
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Take the plunge, get Lightspeed

Beoordeeld op 7-4-2022

Started with Lightspeed during covid, and it was possibly one of the best decisions we could have...

Started with Lightspeed during covid, and it was possibly one of the best decisions we could have made for our restaurant. We are now able to accurately determine quantities of items sold and see what menu items are performing under to be able to advertise and highlight those items. Customer support is always available and I’ve never had to wait long to be connected to someone when I needed help. They will do their absolute best to fix every problem you have. We also recently went through a Hurricane that caused power and internet outrages for extended times in our area. We were still able to use Lightspeed despite not being able to connect with the internet thanks to their software and technology. Once the internet was restored (about a month later), Lightspeed was able to back up all sales and report information from when the internet was out. I highly recommend taking the plunge and starting up with Lightspeed. We are very satisfied.

Pluspunten

Ease of use, ease of setup, always someone to help available 24/7

Minpunten

I can’t even think of something I don’t like about Lightspeed. We are very satisfied with them.

Overwogen alternatieven

Toast POS

Redenen om over te stappen op Lightspeed Restaurant

Better setup, better customer service, availability to add other services like online ordering and loyalty program
Malcolm
Totaalscore
  • Sector: Restaurants
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Choose Lightspeed!

Beoordeeld op 8-2-2021

Lightspeed was, is, and will continue to be great for us.
Staff loves the ease of use of the...

Lightspeed was, is, and will continue to be great for us.
Staff loves the ease of use of the front end. I love the simplicity of updating the online site, the data available for export in the office, and the full integration with our other software.

Pluspunten

We had the highest expectations for Lightspeed POS and have been ecstatic about the choice.
Staff appreciates the ease of use and the quick customization (once familiar with back office which does not take that long).
We have continued to appreciate the helpful 24 hour customer service team. Even when they did not have answers for our unique problems, they always did their best to figure out a workaround.
The ability to export raw data of every receipt item for every receipt entered has proven invaluable. With knowledge of Excel, data analytics have been insightful and highly beneficial.
Since the pandemic began, Lightspeed has continued to innovate and has improved their product which has allowed us to create an online ordering site for pickup and delivery.
And the best part is full integration with our online site, POS, accounting software, and scheduling software.

Minpunten

First, no POS is perfect, including Lightspeed. Understanding the back end has allowed us to create work arounds for things the software is currently incapable of doing as intended at this time. One thing has been problems with combos, which we resolved with a workaround.
The biggest con is the process used for some software upgrades. Understandably, when a request is made often, it is pushed up the programmer's priority list. There are however some upgrades that, although not highly requested, can definitely improve the product. I have several requests into the programmers at this time.

Overwogen alternatieven

Squirrel POS en TouchBistro

Redenen om over te stappen op Lightspeed Restaurant

Lightspeed being Ipad based was the first consideration which eliminated some. Then online reputation, customer service, and sales process were taken into account. And, as a publicly traded company, the Lightspeed stock at the time of purchase was in the news and it was at the start of it's rise. At this writing, it is almost triple that price.
Clif
Totaalscore
  • Sector: Detailhandel
  • Bedrijfsgrootte: 2-10 werknemers
  • Anders 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning

Not interested in much other than sales

Beoordeeld op 13-7-2017

Implementation was terrible. The salesman made onboarding sound very simple, but when I was putting...

Implementation was terrible. The salesman made onboarding sound very simple, but when I was putting my items into the system, it was no better than square to do. The company's idea of helping you seems to be to create videos for you to figure out their software so that they don't really have to help you. The few times I called to try to get help with items, the support staff was very short and seemed more interested in just getting you off the phone and moving on. Perhaps there performance reviews are based on quantity of clients "helped".

I was very clear with the sales team about what I needed for my business. I messed up when I quickly glanced at the invoice of equipment they sent me and didn't see the discrepancy in the quantities. Also, I came to find out that their claim that none of the equipment that I already had with square would be compatible with lightspeed is completely false. They basically sent me the same star printers that I had with square and cash drawers that I could have used with my current printers as well. While the pricing online says the monthly fees, their salesman knew that I needed more registers than they sent me. Some time later, I requested that they send me the rest of the registers that I needed as I had originally requested and chalked the wrong number up to a mistake. They sent me the hardware and threw a bunch of additional software charges in the mix without even mentioning them. All charges were made before I even saw an invoice.
I confronted them about it and the initial response was "all sales are final". At that point, I told them that they had two weeks to get back to me on how would reconcile the mistakes made by their company to retain me as a customer and mend our relationship. I didn't hear from them at all during that time. When they finally got back to me, I told them that I did not want to continue my relationship with them anymore, and and that I understood that I'd incur some costs in severing the partnership, but I thought it should be fair. I'd eat all shipping costs and hardware from the first order, but I wanted a refund on the unauthorized charges and for software to be prorated to time elapsed only. I understood I would be out several thousand dollars. I was told "there is nothing we can do" by multiple managers. Finally, just today I received an invoice concerning my refund for the second order of hardware and the refund did not include any of the software as discussed with their managers, and they want to charge me a 20% restocking fee for hardware that never even made it to my place of business. The refund that they are supposedly giving me for absolutely no services rendered. This company is totally crooked. Do not make the same mistakes that I have. I will likely be perusing legal action against this company if they do not respond appropriately.

Pluspunten

I thought this product was going to be a great way to more easily keep my books up to date and get pricing and inventory dialed in as compared to square. It has a lot of functionality compared to a product like shop keep or square.

Minpunten

Service - Limited concern for the customer's problems. No effort to actually work through and understand a client's business.
Sales Team - Arrogant and dishonest
Billing - Sly and deceitful. Invoices serve as contracts as they contain fine print at the bottom that refers a client to the company's actual contract and product terms that the client must hunt down for themselves.
Management - No concern for clientele.

Toby
Totaalscore
  • Sector: Restaurants
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Lightspeed at the speed of light!

Beoordeeld op 28-11-2019

Pluspunten

The set up was easy with great support from the staff at Lightspeed. Great ability to handle multiple floor plans, products, users and reporting. Very full featured software that should be able to handle any restaurant's business.

Minpunten

It can be a little confusing when first starting to use the ordering piece on the ipad, a bigger learning curve than some other POS systems, but once you practice with it a bit, it makes sense.

Overwogen alternatieven

Clover, TouchBistro en Toast POS

Redenen om voor Lightspeed Restaurant te kiezen

Square was not robust enough and their pricing for multiple order entry ipads was too high.

Overgestapt van

Square Point of Sale

Redenen om over te stappen op Lightspeed Restaurant

It had all the functionality that we needed and the pricing was good and the support is phenomenal!
SARAH
Totaalscore
  • Sector: Levensmiddelen- en drankenindustrie
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Would (and have) recommeded

Beoordeeld op 17-5-2021

With thoughtful planning and set up, we have seen a lot of value from the on-board features. We run...

With thoughtful planning and set up, we have seen a lot of value from the on-board features. We run a loyalty program using just the basic features of the POS.

Pluspunten

The setup took time, but with good planning, we are able to get a lot of value out of the back-end reporting without the add-on module.

Minpunten

I wish our Chase payment system could be integrated.

Overwogen alternatieven

TouchBistro

Redenen om voor Lightspeed Restaurant te kiezen

The previous system did not provide robust enough reporting and did not function when there was an interruption in the internet connection.

Redenen om over te stappen op Lightspeed Restaurant

In the end, Lightspeed did not offer full integration with Chase, but came to the table with an offer on hardware that made it more attractive.
5 van 70 worden weergegeven Lees alle reviews

Lightspeed Restaurant - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over Lightspeed Restaurant.

Lightspeed Restaurant kent de volgende prijsmodellen:

Lightspeed Restaurant heeft de volgende typische klanten:

Zelfstandig ondernemer, 2-10, 11-50, 51-200

Lightspeed Restaurant ondersteunt de volgende talen:

Duits, Engels, Frans, Italiaans, Spaans

Lightspeed Restaurant ondersteunt de volgende apparaten:

iPhone (mobiel), iPad (mobiel)

Lightspeed Restaurant kan worden geïntegreerd met de volgende toepassingen:

5stelle, APICBASE Food Management, Abacus, Abacus POS, Apaleo, BPL Digital, Base7booking, Bookingplanner, Cloudbeds, Cockpit, Deliverect, Easilys, Flipdish, Fourth Suite, Frontdesk Anywhere, Homebase, HotSoft PMS, Kitchen CUT, Lydia, Marketman, Mews Commander, Misterbooking PMS, Mobi2Go, Onvi, OpenTable, Oracle Hospitality Suite8, Orderlord, Payworks Payment Gateway, Planday, QuickBooks, Rotaready, SevenRooms, Skello, Snapshift, StayNTouch Cloud PMS, SumUp, Tenzo, UberEats Clone, WebRezPro, aleno, iZettle, protel PMS

Lightspeed Restaurant biedt de volgende ondersteuningsopties:

E-mail/helpdesk, Kennisbank, Telefonische ondersteuning, 24/7 (contact met medewerker), Chatten

Gerelateerde categorieën

Bekijk alle softwarecategorieën die gevonden zijn voor Lightspeed Restaurant.