--- description: Gedetailleerde beoordelingen over UserTesting: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk UserTesting met soortgelijke producten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: UserTesting reviews, prijzen en scores | GetApp Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Customer experience software](/directory/601/customer-experience/software) > [UserTesting](/software/1985015/usertesting) # UserTesting Canonical: https://www.getapp.nl/software/1985015/usertesting Pagina: 1 / 7\ Volgende: [Volgende pagina](https://www.getapp.nl/software/1985015/usertesting?page=2) > UserTesting is software voor klantervaringen waarmee bedrijven video-, audiotests en geschreven tests kunnen maken, starten en beheren om feedback over producten, diensten, toepassingen en marketingcampagnes vast te leggen. Met het testpaneel kunnen gebruikers zich op een specifieke doelgroep richten met behulp van demografische filtering. > > Oordeel: score van **4.5/5** door 131 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.5/5** | 131 Reviews | | Gebruiksgemak | 4.4/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.4/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.5/5 | Gebaseerd op alle reviews | | Functies | 4.5/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: UserTesting - **Opgericht**: 2007 ## Commerciële context - **Beginprijs**: US$ 250,00 - **Prijsmodel**: (Gratis proef) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Verenigde Staten ## Functies - A/B Testing - Aanpasbare formulieren - Aanpasbare velden - Activiteitendashboard - Analyse van gebruikersonderzoek - Beheer van klantervaringen - Bruikbaarheidstests - Communicatiebeheer - Dashboard - Doelgroeptargeting - Email Reminders - Engagement tracking - Enquêtes en feedback - Feedbackbeheer - Gebruikerstrajecten - Gegevensverzameling via meerdere kanalen - Geotargeting - Klantensegmenten - Levensduurbeheer van producten - Markeren ## Integraties (5 in totaal) - Google Calendar - Jira - Microsoft Outlook - Slack - Trello ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - Chatten ## Categorie - [Customer experience software](https://www.getapp.nl/directory/601/customer-experience/software) ## Gerelateerde categorieën - [Customer experience software](https://www.getapp.nl/directory/601/customer-experience/software) - [UX-tools (User Experience)](https://www.getapp.nl/directory/1287/ux/software) - [User testing software](https://www.getapp.nl/directory/2075/user-testing/software) - [Product management software](https://www.getapp.nl/directory/991/product-management/software) ## Alternatieven 1. [Lyssna](https://www.getapp.nl/software/2041995/usabilityhub-1) — 4.6/5 (86 reviews) 2. [Dovetail](https://www.getapp.nl/software/128343/dovetail-app) — 4.6/5 (97 reviews) 3. [Userlytics](https://www.getapp.nl/software/121415/userlytics) — 4.7/5 (55 reviews) 4. [XM for Strategy & Research](https://www.getapp.nl/software/100394/strategy-and-research) — 4.7/5 (425 reviews) 5. [Lucky Orange](https://www.getapp.nl/software/112955/lucky-orange) — 4.7/5 (260 reviews) ## Reviews ### "The perfect solution for any usability testing" — 5.0/5 > **Esther** | *15 juni 2022* | Design en ontwerp | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: I believe that every business, product manager and product designer should definitely use UserTesting. What this software does and the feedback that you can collect from it is just pure gold. This can help you identify any usability issues by accessing real-time feedback from users. Your business and product team needs it. > > **Minpunten**: I would say to be mindful of the participants. The more questions and tasks you ask, the more participants can in fact get overwhelmed. I wish usertesting could have a hard limit on how many questions or tasks can be asked per test. ----- ### "Easy Money" — 5.0/5 > **Lorali** | *1 december 2018* | Gezondheid, wellness en fitness | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: This software is simple to use. It is very self explanatory and I get paid for my opinion about the website I am testing. If you are accepted as a tester, it is well worth your time for short testing sessions that pay at least $10 each. > > **Minpunten**: I wish I had more opportunities for multiple tests a day to ultimately earn more extra income on the side. > > This software is great all around. It is an opportunity to earn extra income on the side all while giving your opinion about using certain websites. Easy work. Every time I have come across glitches in the software, I have had great experiences with customer support. Fast response and always help solve the issue. ----- ### "Usability Testing made simple" — 3.0/5 > **Craig** | *1 augustus 2020* | Kleding en mode | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: I use UserTesting platform to do website usability testing for my own e-commerce site. So, I can know if my customers are having issues with how my website is designed or if its content is not relevant to customers' expectations. I hire testers through UserTesting platform at an affordable cost. And, give a specific use case. For example, browse a product detail page and confirm if the user was able to navigate to it quickly. And, once the user landed on product detail page, did he find the content per his needs. I was able to improve conversion rate and revenue driven from my e-commerce site through UserTesting. > > **Minpunten**: I sometimes get test results where the audio and video of the user test is not of top quality. Because the user may not have the best headphone or microphone or a stable noise-free environment when testing. If UserTesting team can ensure testing equipment used is of highest quality, the insights gleaned from those tests will be more reliable and actionable for e-commerce businesses like mine. Additionally, sample size of user tests is sometimes too low to trust the results. Because only one or two testers may have tested a specific use case. So, the user testing team should ensure minimum number of test results. > > My overall experience with UserTesting platform is good because it was able to help me determine user experience hurdles which my customers were facing. So, I could combine those qualitative insights with quantitative analytics from Google and come up with an optimization plan for my website. Once I fixed those high priority usability issues, I saw a high lift in customer engagement, drop in cart abandonment and spike in conversions. Hence, the dollars invested in UserTesting to test my website more than paid for it. ----- ### "My Go To tool for Testing" — 4.0/5 > **Maria** | *31 augustus 2018* | Internet | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: One of the most thrilling parts of this project has been when I've set up a test, added the details of the types of users I'm looking to test, launching it and viewing a live feed of candidates found. There is a sense of excitement involved in this process and I really like that usertesting.com makes that an aspect that I can see. > > **Minpunten**: Not many tools for reviewing the feedback from users. Currently, I can speed up the frame rate and view the sections where my tasks/questions were listed for the participant, but it feels like this is an area that has more potential in terms of tools and features. Setting up a test is seamless, however reviewing it is rather dull. It would be great to see more interactive tools or insights about the participants, or maybe more tips on how to improve the test in the future. > > My experience has been generally really good and it's my go to tool for testing. The pool of participants is so large, I feel like I'm getting feedback at a faster pace than I would with other tools. ----- ### "Superb platform for getting user feedback." — 5.0/5 > **Bartosz** | *2 november 2018* | Olie en energie | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Clear and transparent rules and guidelines for their tests. They ask their testers to be as thorough as possible, and I am certain, that the feedback coming to the client is accurate and worth the money. > > **Minpunten**: Literally nothing. They are fair and their UX testing gets the job done. > > I've been a participant in their tests. The recording app is light, doesn't affect the performance of user's PC, and the pay is competitive. ----- Pagina: 1 / 7\ Volgende: [Volgende pagina](https://www.getapp.nl/software/1985015/usertesting?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.nl/software/1985015/usertesting) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Gestructureerde gegevens