YourMembership
Over YourMembership
De focus ligt op jou, zodat jij je kunt richten op je leden. De lidmaatschapsbeheersoftware van YourMembership.com helpt organisaties het meeste uit hun middelen te halen. Beheer je lidmaatschap strategisch met een gebruiksvriendelijke en gemakkelijk te onderhouden oplossing die diepere verbindingen met leden en prospects opbouwt.
Afbeeldingen
Twijfels over YourMembership?
Vergelijk met een populair alternatief
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
Alternatieven
Wix
Novi AMS
Wild Apricot
Cvent Event Management
Reviews
Heb je YourMembership al?
Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.
- Sector: Management non-profit organisaties
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Great Software!
Beoordeeld op 16-3-2021
The service is outstanding. My implementation person ([SENSITIVE CONTENT HIDDEN]) has been very...
The service is outstanding. My implementation person ([SENSITIVE CONTENT HIDDEN]) has been very responsive and helpful!
Pluspunten
There are several things that are really great about this software - it makes managing an association easy. Having the option for auto-pay is huge and the system is flexible so that we can really make exactly what we need. We are really striving to do everything in one system versus many so YM has really streamlined all of our processes.
Minpunten
*Need to add duplicate search for Non Members - This is VITAL! We have tons of wasted records because there is no duplicate search for Non Members
*Better way to match non member with member when the non member uses the organization name of a company that is a member
*Main Dashboard needs to be configurable - I would love to add most recent email results, active quiz/survey results and non member details. Also a notification of a member switching between types
*The email feature was sold to me as it was comparable to Constant Contact - it is not at all and shouldn't be sold that way. Very annoying that I can't resize pictures and add more widgets. The email feature also doesn't automatically remove duplicates so people are getting several copies of emails (also part of the issue about the non member duplicate check). It is also supposed to show the hard bounces but the report shows one number but then I get 100 bounces (delivery failure) emails to my email.
*Would like to hide profile fields that we don't use from administrator view
Overwogen alternatieven
Wild ApricotRedenen om voor YourMembership te kiezen
Star Chapter doesn't support organizations (which makes up the majority of our members). Very old school system and low tech.Overgestapt van
StarChapterRedenen om over te stappen op YourMembership
Better features for close price. Win Win!- Sector: Ziekenhuis- en gezondheidszorgbranche
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
New to HTML
Beoordeeld op 24-10-2019
Overall, we have been happy with the design team. There is room for improvement with our implementat...
Overall, we have been happy with the design team. There is room for improvement with our implementation specialist.
Pluspunten
I am excited to house all of our programs in one place. This will help to manage results and time much more effectively.
Minpunten
I am not a pro at using HTML, so this would be my least favorite part. I am working on enhancing my skills in this area.
- Sector: Management non-profit organisaties
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 2.0 /10
Do your homework...YM is not a turnkey solution for all organizations, lousy customer service.
Beoordeeld op 29-8-2017
Pluspunten
Software has some interesting features, but not all were useful to our organization. Best pro: it's very easy to maintain a decent looking public facing website. Email marketing tools are excellent.
Minpunten
After the initial six-week set up, we were pretty much left to the wolves. We hired one of their recommended consultants to help us prepare our database for implementation to the system, but our dues schedule was too complex to be completely integrated, so we were forced to maintain two databases (one for membership services and communications, and the other for financials -- not an ideal setup, to say the least, but we were too far in to quit). Due to the difficulty for obtaining quick support solutions, our staff never fully bought in. Dealing with YM's customer support was always was hit or miss -- it really depends on your issue and which YM support member you reach. This isn't easy to control. To obtain support, you must create a ticket, which is prioritized by the company's support team , who then answers in order and/or importance. Answers to questions can take 48 hours, which is frustrating. The upshot for our organization is that we ditched YM after 3 years. On top of all that, the cancellation process was a bit murky as well, and we were even charged several months after we moved on to another AMS. Some of the blame for that was on us, but YM certainly didn't help clear the waters with the cancellation process. Overall, I can not recommend this software provider.
- Sector: Management non-profit organisaties
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
YourMembership Does What It Says It Will
Beoordeeld op 13-6-2023
Overall, our experience with YourMembership has been great! The implementation team and support...
Overall, our experience with YourMembership has been great! The implementation team and support team have been great. The product is excellent.
Pluspunten
The website and association management are the most useful elements. Even non-technical people can create a useful, attractive page for their website. The team that worked with us as we created our website was great - very helpful. The association management element has changed my business life! So easy to use to keep track of our members and what they are doing. The implementation team was great - lots of helpful videos and instruction sheets as we moved through the process.
Minpunten
When we first began with YourMembership the customer service was excellent. It seems to have slipped in the last year or so. Probably because it has grown so quickly - but, it is really helpful to have a voice at the other end of the phone when you have a problem. One other issue is that YourMembership is so big that our needs as a small trade association will likely never be considered for implementation.
Overwogen alternatieven
MemberClicksRedenen om voor YourMembership te kiezen
the former product did not have many of the features we neededRedenen om over te stappen op YourMembership
The features- Sector: Management non-profit organisaties
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
PNW Review of Your membership
Beoordeeld op 6-6-2023
I enjoy the YM membership database as it gives me all the information on our current members and...
I enjoy the YM membership database as it gives me all the information on our current members and lapsed members. It is a great tool to assist those members that have not yet logged into their account and try to help them to use the Chapter membership database and take advantage of the Yourmembership benefits offered.
Pluspunten
The integration was easy to use and learn. I like the email campaigns that go to all the members. This is easy to use and a great time saver on sending updates. The reports are a great tool to use for pulling special member reports. The ease of entering new members is a plus. We import new members form our outside Headquarters and this is a great tool.
Minpunten
I don't like the option to invoice members for renewals because if they do not pay the renewal - we need to credit the invoice and both transactions are sent to our quick books. When in quick books we can see both the pledge the month it was submitted to the member - but several weeks or even a month later if they do not renew we have to issue a credit. This then shows up in quick books and difficult to determine what it is. Therefore because of this I no longer send membership renewal invoice out as it is an accounting nightmare. I wish there were a easier way to send membership renewals without being sent to quick books.
YourMembership - Veelgestelde vragen
Hieronder zie je enkele veelgestelde vragen over YourMembership.V. Welke prijsmodellen heeft YourMembership te bieden?
YourMembership kent de volgende prijsmodellen:
- Vanaf: US$ 8.500,00/jaar
- Prijsmodel: Abonnement
- Gratis proef: Niet beschikbaar
V. Wat zijn de typische gebruikers van YourMembership?
YourMembership heeft de volgende typische klanten:
Zelfstandig ondernemer, 2-10, 11-50, 51-200
V. Welke talen worden door YourMembership ondersteund?
YourMembership ondersteunt de volgende talen:
Engels
V. Biedt YourMembership ondersteuning voor mobiele apparaten?
YourMembership ondersteunt de volgende apparaten:
V. Met welke andere apps kan YourMembership worden geïntegreerd?
YourMembership kan worden geïntegreerd met de volgende toepassingen:
QuickBooks, ZOOMGIVE
V. Welke mate van ondersteuning heeft YourMembership te bieden?
YourMembership biedt de volgende ondersteuningsopties:
Kennisbank, Telefonische ondersteuning, Chatten
Gerelateerde categorieën
Bekijk alle softwarecategorieën die gevonden zijn voor YourMembership.