PressWise

Web-based, multiple users allowed, estimating tool

Look of the store-front. Not very professional looking right out of the box.

Ability to manage multiple locations, teams, and customer files is very convenient. Our delivery team and customers love the electronic delivery signatures and tracking.

Lack of integration with Quickbooks. Full data and descriptions do not import into QB. You only receive a brief line item.

Orders are marked closed when data is sent to QB for accurate payment information and recording. The issue is that the order may still be in production and must be reopened. While this is a small step, it's doubling the manual actions needed to complete the order.

Implementation was very slow. Even though you can "test", the issues did not show themselves until we jumped into using the software.

We really enjoy being able to use the system to place our orders and to process the mail list. It allows for the shop to be able to easily and effectively work together.

Kitting in the storefront. We would also like certain requests to be taken with more attention. I understand there is a lot of different ways to use the system but we have to create workaround in order for it to work how we want.

Being on the cloud has been very useful to our sales and PressWise just fits our shop very well for digital and large format. If you are looking for a system and changing from an old software I would highly recommend PressWise simply how it easy it is to navigate through it coming from an old system.

Just like any new change it just took time getting use to. There are some items we liked a little better on our old software, but the pros defiantly out way the cons.