--- description: Gedetailleerde beoordelingen over Bigin by Zoho CRM: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk Bigin by Zoho CRM met soortgelijke producten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Bigin by Zoho CRM reviews, prijzen en scores | GetApp Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Lead management software](/directory/339/lead-management/software) > [Bigin by Zoho CRM](/software/142099/bigin-by-zoho-crm) # Bigin by Zoho CRM Canonical: https://www.getapp.nl/software/142099/bigin-by-zoho-crm Pagina: 1 / 31\ Volgende: [Volgende pagina](https://www.getapp.nl/software/142099/bigin-by-zoho-crm?page=2) > Bigin is een pijplijngericht klantrelatiebeheersysteem waarmee kleine bedrijven verkooppijplijnen kunnen beheren, follow-ups kunnen plannen en klantdossiers kunnen bijwerken. > > Oordeel: score van **4.7/5** door 742 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.7/5** | 742 Reviews | | Gebruiksgemak | 4.8/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.5/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.7/5 | Gebaseerd op alle reviews | | Functies | 4.5/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Zoho - **Opgericht**: 1996 ## Commerciële context - **Beginprijs**: US$ 7,00 - **Prijsmodel**: (Gratis versie beschikbaar) (Gratis proef) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500 - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Arabisch, Bulgaars, Chinees, Deens, Duits, Engels, Frans, Hebreeuws, Hindi, Hongaars, Indonesisch, Italiaans, Japans, Koreaans, Kroatisch, Nederlands, Pools, Portugees, Russisch, Spaans, Thai, Tsjechisch, Turks, Vietnamees, Zweeds - **Beschikbare landen**: Afghanistan, Albanië, Algerije, Amerikaans-Samoa, Amerikaanse Maagdeneilanden, Andorra, Angola, Anguilla, Antigua en Barbuda, Argentinië, Armenië, Aruba, Australië, Azerbeidzjan, Bahama’s, Bahrein, Bangladesh, Barbados, Belarus, België en 209 meer ## Functies - @mentions - API - Aanpasbaar dashboard - Aanpasbare formulieren - Aanpasbare rapporten - Aanpasbare sjablonen - Aanpasbare velden - Aanstellen (van personeel) - Activiteit-/nieuwsfeed - Activiteiten volgen - Activiteitendashboard - Afspraakplanning - Afsprakenbeheer - Afstemming van klanten en vastgoed - Analyse van verkooptrends - Artsenbeheer - Audittrail - Automatisering van bedrijfsprocessen - Beheer van externe verkoop - Beheer van salesactiviteit ## Integraties (80 in totaal) - AccuCare - Acefone - Amazon Connect - Amp Telecom - Anura - Avaya Cloud Office - Calendly - CloudConnect - CloudTalk - Constant Contact - Contaque - Eventbrite - Exotel - Gmail - Google Ads ... en 65 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Lead management software](https://www.getapp.nl/directory/339/lead-management/software) ## Gerelateerde categorieën - [CRM-systemen voor MKB](https://www.getapp.nl/directory/4959/small-business-crm/software) - [CRM-software](https://www.getapp.nl/directory/230/crm/software) - [Online CRM-software](https://www.getapp.nl/directory/232/online-crm/software) - [CRM-systemen voor Mac](https://www.getapp.nl/directory/2887/mac-crm/software) - [Lead management software](https://www.getapp.nl/directory/339/lead-management/software) ## Alternatieven 1. [HubSpot CRM](https://www.getapp.nl/software/102533/hubspot-crm) — 4.5/5 (4481 reviews) 2. [Salesforce Sales Cloud](https://www.getapp.nl/software/90378/salesforce) — 4.4/5 (18803 reviews) 3. [Zoho CRM](https://www.getapp.nl/software/9908/zoho-crm) — 4.3/5 (6993 reviews) 4. [Dynamics 365](https://www.getapp.nl/software/90844/dynamics-365) — 4.4/5 (5846 reviews) 5. [eWay-CRM](https://www.getapp.nl/software/106997/eway-crm) — 4.5/5 (825 reviews) ## Reviews ### "Great Product" — 5.0/5 > **Dave** | *14 juli 2025* | Marketing en reclame | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: We absolutely adored the seamless ease of use and the incredibly straightforward installation process. Bigin by Zoho CRM truly shines for small companies, providing an intuitive interface that allowed our team to hit the ground running almost instantly. It felt tailor-made for our needs, simplifying our customer relationship management without overwhelming us with unnecessary complexities, making our daily operations remarkably smooth and efficient right from day one. > > **Minpunten**: Our experience was largely positive, but if we had to pinpoint an area for growth, it would be the desire for a few more integrated third-party app connections. Although it covers the essentials beautifully, expanding the ecosystem of direct integrations could further streamline workflows for specialized tools we use. This is a minor point, however, given its robust and easy-to-use native functionalities that serve our primary needs exceptionally well. > > Our overall experience with Bigin by Zoho CRM has been nothing short of transformative for our small company. It seamlessly integrated into our daily workflow, proving to be an invaluable asset that significantly boosted our efficiency and client management capabilities. The combination of its remarkable ease of use, swift installation, and perfect scalability for a business our size makes it an absolute standout. It genuinely simplifies the complexities of CRM, allowing us to focus on building stronger customer relationships and growing our business with confidence and clarity. ----- ### "“The Complete 2025 Review: How Bigin by Zoho CRM Empowers Small Business Sales Teams”" — 5.0/5 > **Wong** | *9 oktober 2025* | Commercieel vastgoed | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: WHAT IT DOES WELL 1. Ease of Use \& Fast Setup - It has an intuitive UI, clean pipelines, and small teams can get started quickly. - Less learning curve compared to more feature-rich CRMs; up and running in less than an hour. 2. Affordable Pricing - For microenterprises or mom-and-pop stores, Bigin offers a lot of essential CRM functionality at lower cost vs “full” CRMs. - There is a free plan (with limitations), and paid plans that add more pipelines, workflows, records etc. 3. Pipeline-based Sales Tracking - Visual pipelines (drag \& drop deal cards) are yells of ‘Way to go\!’ - Good for tracking leads, contacts, deals, reminders; light automation for repetitive tasks. 4. Mobile \& On-the-Go Functionality - The mobile app works well for me and my users. Helps us as small teams stay in touch with deals when away from desk. 5. Simple Integrations - Integrates well with other Zoho apps and with Gmail etc. > > **Minpunten**: LIMITATIONS 1. Limited Features / Customization - As we scale up, or if we have more complicated processes, Bigin may feel restrictive. Features that we find lacking include: more advanced workflow automations, complex reporting, cross-filters, deeper customization of stages. - Once our needs grow, we need to move to full Zoho CRM. 2. Integration Constraints - While integrations exist, non-Zoho or less common tools sometimes are harder to connect or have less reliable syncs. - Glitches with Gmail add-on or with email/web-form integrations. 3. Automation Limitations - Automation is more basic: recurring tasks are simple, fewer triggers/conditions, less sophisticated rules. For example, stage transitions, automated follow-ups have constraints. 4. Onboarding Can Vary - Onboarding is less than ideal. Sometimes slow, reactive rather than proactive. - A few bugs/glitches or reliability issues appeared (e.g. missing form submissions, contacts disappearing) though not universal. 5. Scaling Up is a Challenge - If a venture has many users, many pipelines, or complex data, Bigin may not suffice long-term. Moving up to Zoho CRM or other robust CRMs may eventually be needed. > > Bigin by Zoho CRM tends to be a good fit when: - You are a small team (2-10 people) or startup. - You need basic CRM functionality (lead/contact/deal management, reminders, simple automations). - You want something you can setup quickly, and with minimal overhead (not a heavy IT project). - Price sensitivity is important. - You mostly work within simpler, linear sales pipelines rather than very complex, conditional processes. ----- ### "I really want to love it." — 3.0/5 > **Kathy** | *6 juni 2024* | Marketing en reclame | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: There is so much I love about this app. It's pretty simple to use, has a lot of great features, probably everything I need, to be honest. After they work out the bugs, I think it will be pretty great. > > **Minpunten**: There are bugs, as in some things don't even work, important things. I've reported enough to make me feel like we're beta testers. But though it reveals something about their dev team, I'm still hopeful they'll eventually get it right because they do try hard. It's obvious they put a lot of time and money into their support team, but as hard as they try to get this right, they really need to train them better. Sometimes I end up having to find answers myself and then train them. They also need to have a team in the U.S. as they are very difficult to understand through the thick Indian accent on the phone. > > Overall, in spite of the problems, I really like Bigin and am very happy I found it. I'd recommend it for sure. But I'm looking forward to the bugs getting fixed so I can like it more. ----- ### "Good CRM Tool for SMEs" — 5.0/5 > **Pratheeksha** | *15 juni 2026* | Machinebouw | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: I have been using the trial version to track and monitor our RFQs. It has been a great experience. Its easy for Sales management team to view the RFQs that are in progress and can email the customer accordingly to follow up. Would definitely implement it for our regular usage. > > **Minpunten**: As this is a CRM tool, there is no Gantt chart provision and there are few custom field which are non editable ----- ### "Simple, Effective, Sales Tool for SME's" — 4.0/5 > **Ibrahim** | *7 april 2026* | Vastgoed | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Price is great for SME's Sales Pipeline feature keeps it Simple Connects with Email \& Messaging Apps > > **Minpunten**: I found it challenging to connect to the Telephony or maybe i dont know how. The UI can be more smooth > > I have searched a lot of simple, sales pipelines tools, with automations, Bigin by Zoho is the easiest and best in terms of value, and improvements in features, every quarter. ----- Pagina: 1 / 31\ Volgende: [Volgende pagina](https://www.getapp.nl/software/142099/bigin-by-zoho-crm?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.nl/software/142099/bigin-by-zoho-crm) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens