--- description: Gedetailleerde beoordelingen over Simphony POS: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk Simphony POS met soortgelijke producten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Simphony POS reviews, prijzen en scores | GetApp Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Food management software](/directory/192/food-service-management/software) > [Simphony POS](/software/133023/simphony) # Simphony POS Canonical: https://www.getapp.nl/software/133023/simphony Pagina: 1 / 2\ Volgende: [Volgende pagina](https://www.getapp.nl/software/133023/simphony?page=2) > Simphony POS, van Oracle MICROS, is een cloudgebaseerde POS die is ontworpen om front-of-house, back-office en keukenactiviteiten te synchroniseren. Het platform helpt restaurants bij het beheren van processen met betrekking tot afhaal- en bezorgbestellingen, menu's en prijzen, klantloyaliteitsprogramma's, online betalingen en meer. > > Oordeel: score van **4.2/5** door 26 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.2/5** | 26 Reviews | | Gebruiksgemak | 3.8/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 3.3/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 3.5/5 | Gebaseerd op alle reviews | | Functies | 4.0/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 70% | (7/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Oracle - **Locatie**: Chicago, VS - **Opgericht**: 1977 ## Commerciële context - **Beginprijs**: € 1,00 - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Arabisch, Chinees, Chinees, Deens, Duits, Engels, Fins, Frans, Hebreeuws, Italiaans, Japans, Koreaans, Nederlands, Noors, Portugees, Russisch, Spaans, Thai, Turks, Zweeds - **Beschikbare landen**: Australië, Canada, Denemarken, Duitsland, Finland, Frankrijk, Ierland, India, Isle of Man, Italië, Jersey, Mexico, Nieuw-Zeeland, Noorwegen, Saoedi-Arabië, Singapore, Spanje, Verenigd Koninkrijk, Verenigde Arabische Emiraten, Verenigde Staten en 3 meer ## Functies - API - Aanpasbare rapporten - Activiteitendashboard - Analyse van verkooptrends - Aparte controles - Barcode/Ticket Scanning - Beheer van cadeaubonnen - Beheer van retailvoorraad - Beheer van voedings- en allergene stoffen - Bestellingen automatiseren - Betalingen verwerken - Bezorging van voedsel - Cashbeheer - Deelcontroles - Elektronische betalingen - Elektronische handtekening - Factureren - Factuurbeheer - For Bakeries - For Bars/Clubs ## Integraties (3 in totaal) - FreedomPay - Restaurant365 - SevenRooms ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Food management software](https://www.getapp.nl/directory/192/food-service-management/software) ## Gerelateerde categorieën - [Food management software](https://www.getapp.nl/directory/192/food-service-management/software) - [Kassasystemen](https://www.getapp.nl/directory/195/point-of-sale/software) - [Restaurant management software](https://www.getapp.nl/directory/196/restaurant-management/software) - [Horeca kassasystemen](https://www.getapp.nl/directory/197/restaurant-pos/software) - [Horeca kassa software](https://www.getapp.nl/directory/833/bar-pos/software) ## Alternatieven 1. [Toast POS](https://www.getapp.nl/software/103313/toast-pos) — 4.2/5 (551 reviews) 2. [Epos Now](https://www.getapp.nl/software/106871/epos-now) — 3.8/5 (719 reviews) 3. [SpotOn](https://www.getapp.nl/software/130639/spoton-restaurant) — 4.2/5 (370 reviews) 4. [Lavu](https://www.getapp.nl/software/103207/lavu) — 4.2/5 (258 reviews) 5. [TouchBistro](https://www.getapp.nl/software/103303/touchbistro) — 3.8/5 (412 reviews) ## Reviews ### "Simphony Review - Minor DKL Food Group" — 5.0/5 > **Christian** | *8 juli 2020* | Horeca | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: The software once configured and implemented is easy to use, it's heavily customisable, allowing the ability to adapt for changes within the business and products. The ability to update the software from the enterprise level out to all Properties\\Workstations, is a convenient ability to have when managing a fleet of stores and POS terminals It ties into its own reporting system and the MyMicros App makes store sales checking a breeze > > **Minpunten**: The software and the back end design is very complex, it takes a lot of training with skilled trainers in the Oracle business to build and maintain those skill sets. Cost can be quite expensive when starting out, when there is a sufficient retail footprint the pricing can be negotiated to competitive rates > > Overall the software is a decent POS software, the customisation ability is a good fit for our business with the ability to fluidly adjust our products and menu to maneuver our business into strong customer sentiment positions. Earlier versions were prone to bugs, however the later versions appear more streamlined and database resource utilisation is lighter than it used to be. Once knowledge base is established and internal support personnel skills are enhanced the support of the software is quite easy. ----- ### "Oracle = A great global partner" — 4.0/5 > **Matt** | *4 juli 2020* | Horeca | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: One stop shop. POS, purchasing and reporting. The software has great capabilities and covers all areas a hospitality business requires > > **Minpunten**: Most adjustments to the program involve an additional purchase. Immediate support not often available > > I have been happy with our experience with Simphony. They provide a great product ----- ### "Worst POS experience in my tenured career" — 1.0/5 > **Patrick** | *18 april 2023* | Restaurants | Aanbevelingsscore: 0.0/10 > > **Pluspunten**: There is nothing that I can highlight that a competitor couldn't also do well. > > **Minpunten**: There has not been a resolution on outstanding tickets opened two years ago during the initial implementation. Simple things like time reporting, creating buttons, and marking items as "unavailable" have issues. The system has a lag when servers log out of checks that prevents them from opening the checks on another terminal without a wait that feels like an eternity in the restaurant industry and with direct impact to the guest. Good luck calling support. Most of my experience involves the person I spoke with having no idea how to fix my issue and having to "escalate the ticket." This escalation process will last weeks, months, and in our case, years with no resolution. > > Terrible. The support team is a joke. They don't even understand their own product well enough to work through simple problems. Everything is "a known issue" that never works toward resolution. ----- ### "Great but expensive POS" — 4.0/5 > **Giovanni** | *30 januari 2026* | Horeca | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: It is very customizable, and the integration with Opera PMS is great. It is very known in the market, so when hiring new team members they most of the times already know how to use it > > **Minpunten**: It is very expensive, and the implementation process takes long time because all the Oracle wait list ----- ### "Simphony POS for Hotel" — 4.0/5 > **Geverifieerde reviewer** | *2 juli 2021* | Horeca | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: Simphony POS is our standard POS in our chain hotel and it can interface to our Oracle Opera PMS \& Sunsystems FMS that's what I like the most in this software. Very smooth processing of ordering and payment method. PCI DSS compliance. > > **Minpunten**: The only challenge for this software is it's not yet register to Philippine government and the application is still on-going for more than a year. The reporting module is not as easy to generate. > > Over all, POS Simphony is a reliable POS used in the hotel. I'm hoping for the latest development when it comes to report generation. ----- Pagina: 1 / 2\ Volgende: [Volgende pagina](https://www.getapp.nl/software/133023/simphony?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.nl/software/133023/simphony) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens