--- description: Gedetailleerde beoordelingen over Home Care Pulse | Experience Management: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk Home Care Pulse | Experience Management met soortgelijke producten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Home Care Pulse | Experience Management reviews, prijzen en scores | GetApp Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Customer satisfaction software](/directory/1029/customer-satisfaction/software) > [Home Care Pulse | Experience Management](/software/131787/home-care-pulse) # Home Care Pulse | Experience Management Canonical: https://www.getapp.nl/software/131787/home-care-pulse Pagina: 1 / 5\ Volgende: [Volgende pagina](https://www.getapp.nl/software/131787/home-care-pulse?page=2) > Home Care Pulse is een platform voor klanttevredenheid waarmee eigenaren van bureaus, marketeers, zorgverleners en bedrijfsleiders de ervaring van klanten en zorgverleners kunnen volgen met behulp van enquêtes en feedback. Belangrijke functies zijn benchmarking, rapportage, eenmalige aanmelding en contactbeheer. > > Oordeel: score van **4.9/5** door 96 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.9/5** | 96 Reviews | | Gebruiksgemak | 4.8/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.9/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.7/5 | Gebaseerd op alle reviews | | Functies | 4.8/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 100% | (10/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Home Care Pulse - **Locatie**: Rexburg, VS - **Opgericht**: 2008 ## Commerciële context - **Beginprijs**: US$ 129,00 - **Doelgroep**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web - **Ondersteunde talen**: Engels - **Beschikbare landen**: Canada, Verenigde Staten ## Functies - Activiteitendashboard - Beheer van enquêtes/peilingen - Beheer van klantervaringen - Feedbackbeheer - NPS-enquêtestructuur - Prestatiemeetwaarden - Rapportage en analyse - Sentimentanalyse - Third-Party Integrations - Toezicht houden op klachten - Trendanalyse - Visuele analyse - Waarschuwingen/Meldingen - Widgets ## Integraties (11 in totaal) - AlayaCare - AppointMate - AxisCare - HHAeXchange - KanTime - MatrixCare Home Health & Hospice - MatrixCare Private Duty - Rosemark - SwyftOps - Viewpoint Spectrum - eRSP ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - Chatten ## Categorie - [Customer satisfaction software](https://www.getapp.nl/directory/1029/customer-satisfaction/software) ## Alternatieven 1. [Survicate](https://www.getapp.nl/software/101401/survicate) — 4.6/5 (99 reviews) 2. [SurveyMonkey](https://www.getapp.nl/software/2371/surveymonkey) — 4.6/5 (10427 reviews) 3. [Trustpilot](https://www.getapp.nl/software/113149/trustpilot) — 4.5/5 (1202 reviews) 4. [Jotform](https://www.getapp.nl/software/10191/jotform-4-0) — 4.7/5 (2795 reviews) 5. [LiveAgent](https://www.getapp.nl/software/91301/liveagent) — 4.7/5 (1754 reviews) ## Reviews ### "Better understandings of the business" — 5.0/5 > **Carol** | *11 december 2019* | Consumentendiensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Mostly, I like the navigation and ability to set the options that matter more to your business. Also, the representatives get back to you in a timely manner when there is an issue. > > **Minpunten**: Least, I would like for the surveys to be in real time. You can view how many are completed but it takes a day or two to see the survey on the dashboard. > > The benefits that we are receiving is the survey gives an extra chance to say Thank you or what can we do better to make the experience better. ----- ### "VANTAGE HCHB" — 5.0/5 > **Kayla** | *11 december 2019* | Ziekenhuis- en gezondheidszorgbranche | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: HCHP helps us help our people. It really consolidates all the information we need in one place and the best part is they do all the work for us. As users all we need to do is keep the profiles updated so they can continue to do what is needed. I would say the software is definitely user friendly. If you feel lost or need assistance they are quick to respond and assist as needed. Without them we would not be able to get the feedback we do in such a fast pace. Thank you for your service. > > **Minpunten**: Currently the only con I have is not being able to edit information in the actual software. ----- ### "Feedback on home care pulse" — 4.0/5 > **Stephan** | *26 mei 2020* | Ziekenhuis- en gezondheidszorgbranche | Aanbevelingsscore: 5.0/10 > > **Pluspunten**: Reporting is expansive and have many metrics I like to see. It’s easy to navigate through and I don’t need to print it. > > **Minpunten**: Constantly asking for updated information in CC, don’t always capture good feedback from my caregivers , would like more commentary instead of just scores from clients and caregivers. I often get calls from either clients or caregivers who you reach for a survey and because they went sure you were legit, the didn’t give feedback and called us to report it. > > Overall good, but I suspect if there were investments to be made to improve the service it would be greatly appreciated to be in the easy of acceptance and confirmation of your legitimacy to caregiver and clarinets as my first concern, thereafter more intimate feedback on suggestions from participants ----- ### "Human Resources" — 5.0/5 > **Angela** | *6 september 2022* | Ziekenhuis- en gezondheidszorgbranche | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: I like the data I receive from the information gathered > > **Minpunten**: none, I like all the features that the software offers > > I get notifications for important features ----- ### "No Nonsense" — 4.0/5 > **Joseph** | *22 januari 2020* | Ziekenhuis- en gezondheidszorgbranche | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Home Care Pulse allows you to see what people truly think of your service and management. It is vital to know how people feel instead of trying to predict, assume, guess, or fortune tell those feelings. Finding out not only what you are doing wrong and need to adjust, but also what you are doing right, and the ability to reinforce that quality practice. > > **Minpunten**: Nothing comes to mind. It is very easy to navigate. ----- Pagina: 1 / 5\ Volgende: [Volgende pagina](https://www.getapp.nl/software/131787/home-care-pulse?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.nl/software/131787/home-care-pulse) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Gestructureerde gegevens