---
description: Gedetailleerde beoordelingen over Cisco Unified Communications Manager: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk Cisco Unified Communications Manager met soortgelijke producten.
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title: Cisco Unified Communications Manager reviews, prijzen en scores | GetApp Nederland 2026
---

Breadcrumb: [Startpagina](/) > [VoIP-software](/directory/107/voip/software) > [Cisco Unified Communications Manager](/software/131607/cisco-unified-communications-manager)

# Cisco Unified Communications Manager

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> Cisco Unified Communications Manager (voorheen CallManager) helpt bedrijven bij het verbinden en samenwerken met teams tussen afdelingen via interne protocol-telefonie, spraak- en videogesprekken, berichten en meer. Met de onboarding-functionaliteit via activeringscode kunnen gebruikers telefoonrecords maken zonder het MAC-adres van een telefoon.
> 
> Oordeel: score van **4.3/5** door 78 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**.

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## Snelle statistieken en scores

| Metriek | Score | Details |
| **In totaal** | **4.3/5** | 78 Reviews |
| Gebruiksgemak | 3.7/5 | Gebaseerd op alle reviews |
| Klantenondersteuning | 4.1/5 | Gebaseerd op alle reviews |
| Prijs-kwaliteitverhouding | 3.7/5 | Gebaseerd op alle reviews |
| Functies | 4.3/5 | Gebaseerd op alle reviews |
| Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) |

## Over de leverancier

- **Bedrijf**: Cisco
- **Opgericht**: 2010

## Commerciële context

- **Prijsmodel**:  (Gratis proef)
- **Doelgroep**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementatie en platforms**: Cloud, SaaS, Web, Windows (lokaal), Linux (lokaal)
- **Ondersteunde talen**: Engels
- **Beschikbare landen**: Canada, Verenigde Staten

## Functies

- API
- Beller-ID
- Communicatie via meerdere kanalen
- Communicatiebeheer
- Controle van oproepen
- Geïntegreerde communicatie
- IVR
- Mobiele toegang
- Oproepen doorsturen
- Oproepen opnemen
- Oproepen rapporteren
- Oproepen routeren
- Third-Party Integrations
- Toegangsopties/machtigingen
- Tweewegs audio en video
- Vergaderen
- Video-oproepen opnemen
- Videovergaderen
- Voicemail

## Ondersteuningsopties

- E-mail/helpdesk
- Veelgestelde vragen/forum
- Kennisbank
- Telefonische ondersteuning

## Categorie

- [VoIP-software](https://www.getapp.nl/directory/107/voip/software)

## Gerelateerde categorieën

- [VoIP-software](https://www.getapp.nl/directory/107/voip/software)
- [Unified communications software](https://www.getapp.nl/directory/599/unified-communications/software)
- [Softphone software](https://www.getapp.nl/directory/1493/softphone/software)

## Alternatieven

1. [Microsoft Teams](https://www.getapp.nl/software/105615/microsoft-teams) — 4.5/5 (11019 reviews)
2. [Nextiva](https://www.getapp.nl/software/91289/nextiva) — 4.6/5 (916 reviews)
3. [Zoom Workplace](https://www.getapp.nl/software/111633/zoom) — 4.6/5 (14581 reviews)
4. [3CX](https://www.getapp.nl/software/103409/3cx) — 4.4/5 (465 reviews)
5. [Telnyx Suite](https://www.getapp.nl/software/116979/telnyx) — 4.8/5 (195 reviews)

## Reviews

### "Cisco Unified Communication Manager (CUCM) 12.5" — 5.0/5

> **Geverifieerde reviewer** | *22 april 2022* | Automotive | Aanbevelingsscore: 9.0/10
> 
> **Pluspunten**: Multi party conference, no distortion in voice, highly reliability, safe
> 
> **Minpunten**: Good software, sometime TEC support is not up to the mark

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### "Cisco call manage is best one and voice quality is really good" — 5.0/5

> **Geverifieerde reviewer** | *6 mei 2022* | Automotive | Aanbevelingsscore: 5.0/10
> 
> **Pluspunten**: Voice quality is really impressive through the VPN connectivity. 
We can also use ip-phone application on desktop/laptop and use as a soft phone.
> 
> **Minpunten**: While using soft phone, application got stuck if we switch headphones.

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### "Robust product set with strong functionality but a lot to learn" — 3.0/5

> **Matthew** | *27 november 2018* | Financiële dienstverlening | Aanbevelingsscore: 8.0/10
> 
> **Pluspunten**: - Extremely robust feature set with depth in configuration and customization.
- Diversified technology with a strong security interface.
- Configuration rich interfaces with strong delineation of permission sets and redirects.
- Administrative overhead easily reduced by account permissions sets
> 
> **Minpunten**: - So robust can feel a bit overwhelming (version specific)
- Deployment time frames can be long from purchase to full production implementation (good support though)
- More hardware specific as far as integration than some other agnostic products.
> 
> Great way to monitor and manage on-premise phone systems without paying a substantial fee to a consultant/product provider for management. Allows for a very robust amount of phone service management and integrate with several other third-party products for additional tools (have their own quirks and requirements for management and account permissions). All around great, and very matured, product for voice systems management.

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### "No Joke - Its a phone system." — 5.0/5

> **Geverifieerde reviewer** | *4 mei 2018*
> 
> **Pluspunten**: Number 1 - Cisco. - Inherited this phone system about 4 years ago. Self taught how to use and configure. Have since installed 4 more systems for other customers - feature rich - must have extensive Cisco knowledge.
> 
> **Minpunten**: Must have extensive Cisco knowledge. Classes, trainings and certifications recommended. This is not an easy system to learn or implement, and there are many many variables

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### "Enterprise grade VoIP but needs dedicated staff" — 5.0/5

> **Geverifieerde reviewer** | *18 december 2017* | Computersoftware
> 
> **Pluspunten**: The thing I like most about this software is a combination of the full feature set and the high quality of support from manufacturer.
> 
> **Minpunten**: The thing I like least about this software is the complexity of configuration.  Cisco is great about giving many options or nerd knobs to turn, however the UI needs a overhaul to make newer features easier to configure/find.

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Pagina: 1 / 4\
Volgende: [Volgende pagina](https://www.getapp.nl/software/131607/cisco-unified-communications-manager?page=2)

## Links

- [Bekijk op GetApp](https://www.getapp.nl/software/131607/cisco-unified-communications-manager)

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