Over SpotOn

SpotOn Restaurant is een cloudgebaseerd POS-platform dat kleine tot middelgrote bedrijven in de horeca helpt bij het stroomlijnen van online betalingen, tafelbestellingen en fraudebescherming. Met de module voor arbeidsbeheer kunnen gebruikers de uren, fooien, ploegendiensten en meer van werknemers verwerken.

Belangrijke functionaliteiten van SpotOn Restaurant zijn het beheer van cadeaubonnen, het creëren van loyaliteitsprogramma's, orderbeheer, gesplitste rekeningen, mobiele toegang en fooienbeheer. Teams kunnen draagbare apparaten met tafelopstellingen gebruiken om online bestelmenu's weer te geven, stations op meerdere locaties te controleren en menu-updates in realtime te ontvangen, zodat managers vacatures, goedkeuringen en kortingen kunnen beheren.

SpotOn Restaurant biedt aanpasbare menu's, huisaccounts, gesplitste bestellingen en geautomatiseerde menugangen, waardoor bedrijven hun front-end-activiteiten kunnen stroomlijnen. De oplossing helpt gebruikers bij het genereren van aanpasbare rapporten op basis van statistieken zoals betalingstype of omzet, en ze ontvangen updates per uur of per dag om inzicht te krijgen in de verkoop per station, prestaties van werknemers, productmix, omzet en arbeid per uur.

Met de zoekfunctionaliteit van SpotOn Restaurant kunnen teams ontvangstbewijzen zoeken die naar klanten kunnen worden gemaild om de communicatie te vergemakkelijken. Het platform biedt ook fraudebescherming voor loyaliteits- en cadeaubonnen, waardoor naleving van wettelijke normen wordt gewaarborgd.

Prijzen vanaf:

US$ 65,00/maand

  • Gratis versie
  • Gratis proef
  • Abonnement

Klanten

  • Freelancers
  • Kleine bedrijven (2-50)
  • Middelgrote bedrijven (51-500)
  • Grote ondernemingen (500 en meer)

Implementatie

  • Cloudgebaseerd
  • On-premise

Markten

Verenigde Staten

Ondersteunde talen

Engels

Prijzen vanaf:

US$ 65,00/maand

  • Gratis versie
  • Gratis proef
  • Abonnement

Afbeeldingen

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Functies

Totaal aantal functies van SpotOn: 84

  • API
  • Aandelenbeheer
  • Aanpasbare branding
  • Aanpasbare rapporten
  • Activiteitendashboard
  • Analyse van verkooptrends
  • Antwoordbeheer
  • Aparte controles
  • Beheer van cadeaubonnen
  • Beheer van ontvangstbewijzen
  • Bestellingen bijhouden
  • Betaal- en kredietkaarten verwerken
  • Betalingen verwerken
  • Bevestigingen/herinneringen
  • Bezorging van voedsel
  • Btw-beheer
  • Campagneplanning
  • Cashbeheer
  • Creditcardbeheer
  • Deelcontroles
  • Elektronische betalingen
  • Elektronische handtekening
  • Factureren
  • Gegevens importeren en exporteren
  • Gegevensbeveiliging
  • Geïntegreerde boekhouding
  • Integratie in de administratie
  • Integraties van derden
  • Kanaalbeheer
  • Kassasystemen voor restaurants
  • Keuken- en menubeheer
  • Klantendatabase
  • Klantgeschiedenis
  • Kortingsbeheer
  • Leveringsbeheer
  • Loonkosten rapporteren
  • Loyaliteitsprogramma
  • Meerdere betaalopties
  • Meerdere campagnes
  • Menu's maken
  • Mobiele betalingen
  • Mobiele toegang
  • Multilocatie
  • Online bestellen
  • Online betalingen
  • Online reserveren
  • Orderbeheer
  • Orderinvoer
  • Personeelsbeheer
  • Persoonlijke betalingen
  • Prestatiemeetwaarden
  • Prijs- en margebeheer
  • Promotiebeheer
  • QR-codes
  • Rapportage en analyse
  • Rapportage en statistieken
  • Realtime analyse
  • Realtime controle
  • Realtime gegevens
  • Realtime meldingen
  • Realtime rapportage
  • Realtime updates
  • Reserveringenbeheer
  • Retail POS
  • Reviewmelding
  • Reviews controleren
  • Sms-berichten
  • Status bijhouden
  • Streepjescodeherkenning
  • Streepjescodes en tickets scannen
  • Tabellenbeheer
  • Tijdklok
  • Tips beheren
  • Toegangsopties/machtigingen
  • Transactiegeschiedenis
  • Transacties controleren
  • Verkooppunt
  • Verkooprapporten
  • Verwerking van creditcards
  • Voor cafés en clubs
  • Voor restaurants
  • Waarschuwingen/Meldingen
  • Wachtlijstbeheer
  • Websites personaliseren

Alternatieven

Toast POS

4,1
#1 alternatief voor SpotOn
Toast POS-oplossing is een cloudgebaseerd restaurantbeheerplatform voor restauranteigenaren om personeels- en operatione...

Clover

3,9
#2 alternatief voor SpotOn
Clover is een alles-in-één platform dat is ontworpen om on- en offline detailhandelaars, restaurants met snelle...

Square Point of Sale

4,7
#3 alternatief voor SpotOn
Square Point of Sale is een POS-oplossing voor Android- en iOS-apparaten met tools voor het beheer van betalingen,...

Aloha EPOS

4,3
#4 alternatief voor SpotOn
Aloha is een cloudgebaseerde EPOS-oplossing die is ontworpen om bars en restaurants te helpen hun zakelijke levenscyclus...

Reviews

Totaalscore

4,6 /5
(164)
Prijs-kwaliteitverhouding
4,6/5
Functies
4,6/5
Gebruiksgemak
4,6/5
Klantenondersteuning
4,6/5

Heb je SpotOn al?

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Schrijf een review!
5 van 164 reviews worden weergegeven
Rick
Totaalscore
  • Sector: Kantoorbenodigdheden
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

A True Game Changer

Beoordeeld op 30-1-2020

Restaurant owners share many of the same struggles in managing and growing their businesses. ...

Restaurant owners share many of the same struggles in managing and growing their businesses. Issues such as real-time enterprise level reporting, back office updates immediately available on all stations, including their online ordering site, controlling labor cost, and payroll reporting. Additionally with the integration with third party delivery services, the cost savings by eliminating user error is proving to be a huge factor.
SpotOn Restaurant provides the tools and resources that are necessary for independents as well as multi-chain national brands.

Pluspunten

The Freedom Group is a proud dealer of SpotOn Restaurant. We are a company that is passionate about serving our clients with great technology coupled with phenomenal service. SpotOn Restaurant allows us to bring real value to our clients on the technology front, while enabling us to offer a high level of support due to the cloud infrastructure.

Minpunten

As we have thoroughly enjoyed working with the entire SpotOn team, I do not have any cons to report.

Lianna
Totaalscore
  • Sector: Restaurants
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

SpotOn Delivers Peace of Mind and Profitability

Beoordeeld op 27-7-2022

Pluspunten

Top on our list of what we like most about the SpotOn software is the ability to customize the screens and the reports to fit our needs. The ability to log in from anywhere and make changes on the go is also one of the most helpful and impactful features. The reports are easy to interpret and share. Staff timekeeping and payroll is a breeze. Our staff love the ease of the screens and how easy it is to modify items add new items or create events.

Minpunten

We are very pleased with this software. We have recently began using the handheld tablets and our only complaint with those was not having the ability to start a tab. However, SpotOn contacted us and said this feature was going to be implemented and asked if we would like to be part of the Beta testing for that feature. So far it is going great and we appreciate that they listen to the users and are always looking to add helpful features and updates.

Overwogen alternatieven

Toast POS

Redenen om voor SpotOn te kiezen

We looked to make a switch due to lack of customer support, Difficulty with technical issues and credit card processing fees.

Redenen om over te stappen op SpotOn

We chose SpotOn based on our salesman, [SENSITIVE CONTENT]. We felt he was honest, he provided answers to all of our questions and went above and beyond to get questions answered that he did not know. His follow up was impeccable and we were very impressed with the features he put in front of us, how it would benefit us and how we could save money and time with the SpotOn software.

Antwoord van SpotOn

Thanks for this feedback, Lianna! We are so happy to hear you are enjoying the handheld as well.

Hussein
Totaalscore
  • Sector: Meubels
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 0.0 /10

Scan company

Beoordeeld op 22-8-2022

Terrible please stay away stick to what you have
This os the worst company ever

Terrible please stay away stick to what you have
This os the worst company ever

Pluspunten

Nothing
Stay away from a terrible experience with them

Minpunten

They will steal your money
They will scam you

Stay away please
They’re a nightmare
They took 1100.00 from my account without my permission

Antwoord van SpotOn

Hi Hussein, we apologize for the confusion regarding your platform fees. We pride ourselves in transparent pricing and are happy to walk you through any charges that may be unclear. A member of our team has already been in touch and this should be resolved. Thank you for your patience.

Christopher
Totaalscore
  • Sector: Restaurants
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Spot On Restaurant

Beoordeeld op 27-7-2022

Pluspunten

The customer service is top notch. Every time I call in, whoever is on the other line is always ready and eager to answer any questions I may have. They also provide useful input on strategy with how to create a button, modifier or how to implement an idea I have in my head and put it to use via our POS.

Minpunten

The keyboard is the only negative thing with SpotOn. It's a funny joke amongst our staff at how awesome the system is top to bottom but the keyboard is the only part of SpotOn restaurant we don't understand.

Overwogen alternatieven

Toast POS

Redenen om voor SpotOn te kiezen

More inexpensive option during COVID and much better processing rates.

Overgestapt van

1Breadcrumb

Redenen om over te stappen op SpotOn

[SENSITIVE CONTENT] was fantastic when it came to explaining why we needed SpotOn vs. other products. He was never pushy and had the answers to the questions we had, and when he didn't, he would tell us he didn't know, which we appreciated more than always having the answer. [SENSITIVE CONTENT] would find the answer and make sure to explain it in a way us restaurant people could understand.

Antwoord van SpotOn

Thanks for the feedback! We're sorry to hear about the keyboard--send us an email at [email protected] and we can look into troubleshooting that for you!

Debbie
Totaalscore
  • Sector: Horeca
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Winner Winner Chicken Dinner, Eischen's Bar and SpotOn

Beoordeeld op 1-4-2022

From the very beginning when we started using SpotOn only for credit cards we have felt valued as a...

From the very beginning when we started using SpotOn only for credit cards we have felt valued as a customer. This value has only increased as we moved into the POS system. Our sales rep [SENSITIVE CONTENT] made sure if he did not know the answer he investigates and found it for us during our decision making process. He was very diligent in his response and overall communications and continues to be available for our needs. The support staff with SpotOn especially Don Bisbee has made sure our conversion to SpotOn's POS system was a very positive experience. He continues to check in and be available for all of our needs. Don spend many hours with us during the conversion and made sure we were extremely comfortable with the product before his next install. His attention to detail in regards to the KDS portion of the POS was invaluable. He is a great representative of SpotOn

Pluspunten

This was our second POS system and the anxiety of change was high. SpotOn did a great job in working with us from the menu design through install date. We are a unique restaurant that is very set in our ways. SpotOn did a great job grasping our needs and adjusting / showing which portion of their software would work for us. The software is very user friendly and was easier to adjust to than expected. SpotOn has been very prompt with any questions/requests/problems we have come across thus eliminating them.

Minpunten

We include taxes with our food items and the existing Daily Sale Reports breakdown as net. We have been able to adjust our reporting to accommodate and SpotOn is always working on new reports. It would also be nice to have a product mix report you can run for a specific timeframe.

Overwogen alternatieven

NCR Aloha

Redenen om voor SpotOn te kiezen

Our system was purchased from a local company in 2013. We were very spoiled by working with a small company that valued our business. That company was bought out from NCR and our system was antiquated. NCR support was difficult to communicate with and the response time was slower than we were used to.

Overgestapt van

NCR Aloha

Redenen om over te stappen op SpotOn

SpotOn made us feel valued as a family business and worked hand in hand with us to create the POS system layout we needed for our restaurant.

Antwoord van SpotOn

This is music to our ears! We appreciate your input and value your business. Thank you for the feedback on reporting; I've reached out to your account rep to try to help find a solution to the reporting limitation you're experiencing. We look forward to finding a solution for you!

5 van 164 worden weergegeven Lees alle reviews

SpotOn - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over SpotOn.

SpotOn kent de volgende prijsmodellen:

  • Vanaf: US$ 65,00/maand
  • Prijsmodel: Abonnement
  • Gratis proef: Niet beschikbaar

SpotOn heeft de volgende typische klanten:

Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000

SpotOn ondersteunt de volgende talen:

Engels

SpotOn ondersteunt de volgende apparaten:

Android (mobiel)

SpotOn kan worden geïntegreerd met de volgende toepassingen:

ADP, Apple Pay, DAVO, DolceClock, Gusto, Gusto, HotSchedules, PayPal, Paycom, Paycor, Paylocity, QSROnline, QuickBooks Online Advanced, Restaurant365, Shippo, Venmo

SpotOn biedt de volgende ondersteuningsopties:

E-mail/helpdesk, Veelgestelde vragen/forum, Kennisbank, Telefonische ondersteuning, 24/7 (contact met medewerker)

Gerelateerde categorieën

Bekijk alle softwarecategorieën die gevonden zijn voor SpotOn.