Over SpotOn

SpotOn Restaurant is een cloudgebaseerd POS-platform dat kleine tot middelgrote bedrijven in de horeca helpt bij het stroomlijnen van online betalingen, tafelbestellingen en fraudebescherming. Met de module voor arbeidsbeheer kunnen gebruikers de uren, fooien, ploegendiensten en meer van werknemers verwerken.

Belangrijke functionaliteiten van SpotOn Restaurant zijn het beheer van cadeaubonnen, het creëren van loyaliteitsprogramma's, orderbeheer, gesplitste rekeningen, mobiele toegang en fooienbeheer. Teams kunnen draagbare apparaten met tafelopstellingen gebruiken om online bestelmenu's weer te geven, stations op meerdere locaties te controleren en menu-updates in realtime te ontvangen, zodat managers vacatures, goedkeuringen en kortingen kunnen beheren.

SpotOn Restaurant biedt aanpasbare menu's, huisaccounts, gesplitste bestellingen en geautomatiseerde menugangen, waardoor bedrijven hun front-end-activiteiten kunnen stroomlijnen. De oplossing helpt gebruikers bij het genereren van aanpasbare rapporten op basis van statistieken zoals betalingstype of omzet, en ze ontvangen updates per uur of per dag om inzicht te krijgen in de verkoop per station, prestaties van werknemers, productmix, omzet en arbeid per uur.

Met de zoekfunctionaliteit van SpotOn Restaurant kunnen teams ontvangstbewijzen zoeken die naar klanten kunnen worden gemaild om de communicatie te vergemakkelijken. Het platform biedt ook fraudebescherming voor loyaliteits- en cadeaubonnen, waardoor naleving van wettelijke normen wordt gewaarborgd.

Prijzen vanaf:

US$ 65,00/maand

  • Gratis versie
  • Gratis proef
  • Abonnement

Klanten

  • Freelancers
  • Kleine bedrijven (2-50)
  • Middelgrote bedrijven (51-500)
  • Grote ondernemingen (500 en meer)

Implementatie

  • Cloudgebaseerd
  • On-premise

Markten

Verenigde Staten

Ondersteunde talen

Engels

Prijzen vanaf:

US$ 65,00/maand

  • Gratis versie
  • Gratis proef
  • Abonnement

Afbeeldingen

SpotOn Software - 1
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Functies

Totaal aantal functies van SpotOn: 86

  • API
  • Aandelenbeheer
  • Aanpasbare branding
  • Aanpasbare rapporten
  • Activiteitendashboard
  • Analyse van verkooptrends
  • Antwoordbeheer
  • Aparte controles
  • Beheer van cadeaubonnen
  • Beheer van ontvangstbewijzen
  • Bestellingen bijhouden
  • Betaal- en kredietkaarten verwerken
  • Betalingen verwerken
  • Bevestigingen/herinneringen
  • Bezorging van voedsel
  • Btw-beheer
  • Campagneplanning
  • Cashbeheer
  • Contactenbeheer
  • Creditcardbeheer
  • Deelcontroles
  • Elektronische betalingen
  • Elektronische handtekening
  • Factureren
  • Gegevens importeren en exporteren
  • Gegevensbeveiliging
  • Geïntegreerde boekhouding
  • Integratie in de administratie
  • Integraties van derden
  • Kanaalbeheer
  • Kassasystemen voor restaurants
  • Keuken- en menubeheer
  • Klantendatabase
  • Klantgeschiedenis
  • Kortingsbeheer
  • Leveringsbeheer
  • Loonkosten rapporteren
  • Loyaliteitsprogramma
  • Meerdere betaalopties
  • Meerdere campagnes
  • Menu's maken
  • Mobiele betalingen
  • Mobiele toegang
  • Multilocatie
  • Online bestellen
  • Online betalingen
  • Online reserveren
  • Orderbeheer
  • Orderinvoer
  • Personeelsbeheer
  • Persoonlijke betalingen
  • Prestatiemeetwaarden
  • Prijs- en margebeheer
  • Promotiebeheer
  • QR-codes
  • Rapportage en analyse
  • Rapportage en statistieken
  • Realtime analyse
  • Realtime controle
  • Realtime gegevens
  • Realtime meldingen
  • Realtime rapportage
  • Realtime updates
  • Reserveringenbeheer
  • Retail POS
  • Reviewmelding
  • Reviews controleren
  • Sms-berichten
  • Status bijhouden
  • Streepjescodeherkenning
  • Streepjescodes en tickets scannen
  • Tabellenbeheer
  • Tijdklok
  • Tips beheren
  • Toegangsopties/machtigingen
  • Transactiebeheer
  • Transactiegeschiedenis
  • Transacties controleren
  • Verkooppunt
  • Verkooprapporten
  • Verwerking van creditcards
  • Voor cafés en clubs
  • Voor restaurants
  • Waarschuwingen/Meldingen
  • Wachtlijstbeheer
  • Websites personaliseren

Alternatieven

Upserve

4,3
#0 alternatief voor SpotOn
Upserve POS - voorheen Breadcrumb - is een POS-beheersysteem voor bars en restaurants waarmee gebruikers teams kunnen...

Square Payments

4,7
#1 alternatief voor SpotOn
Square Payments is een online oplossing voor betalingsverwerking die te integreren is met Square-hardware en POS-softwar...

Clover

3,9
#2 alternatief voor SpotOn
Clover is een alles-in-één platform dat is ontworpen om on- en offline detailhandelaars, restaurants met snelle...

Lightspeed Retail

4,2
#3 alternatief voor SpotOn
Lightspeed Retail is een complete tool voor POS en voorraadbeheer die tijdrovende taken zoals voorraadbeheer en...

Reviews

Totaalscore

4,5 /5
(193)
Prijs-kwaliteitverhouding
4,5/5
Functies
4,5/5
Gebruiksgemak
4,4/5
Klantenondersteuning
4,5/5

Heb je SpotOn al?

Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.

5 van 193 reviews worden weergegeven
Andrew
Totaalscore
  • Sector: Restaurants
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Game Changer

Beoordeeld op 23-4-2020

Spoton has been great from the start from the sales reps presentation to the feedback to the help...

Spoton has been great from the start from the sales reps presentation to the feedback to the help and just the restaurant industry in general. Our rep had experience in restaurants so he showed us some tricks and shortcuts in creating our menu that was a huge plus for us. He also was very knowledgeable in marketing so he offered his guidance for free which helped us grow our business with online ordering.

Pluspunten

The features I love best about SPOTON restaurant is the support and the ease-of-use. Sales reps was very knowledgeable and supportive. He trained 30 employees on site and was available instantly when we had questions. He was there the whole week when we started the product conversion and actually did some free advertising for us to show his support. He made us a believer in SPOTON and that showed us that SPOTON really does partner with their merchants with transparency low rates great reporting and all in all best restaurant point-of-sale on the market we have seen we are a spoton customers for life thank you [SENSITIVE CONTENT HIDDEN] for introducing us to SpotOn Restaurant and all of its capabilities.

Minpunten

The only thing we really didn’t like about the software is the ability to use digital gift cards on the online ordering but we have we have been made aware that this is on its way in development.

Overwogen alternatieven

Aloha EPOS, Clover en Toast POS

Redenen om voor SpotOn te kiezen

Support was horrible in our rates keep going up where are you and transparent. The system will slow down it’s very unstable. Used it for 8 years.

Redenen om over te stappen op SpotOn

There was really no comparison in the features they offered for 40 to 50% lower with continued free support and updates cloud-based with free mobile back up plus all the marketing you get with the SpotOn platform was a huge deciding factor for us plus our rep was honest about each one of our choices he didn’t downgrade any other company just told us the difference between the competitors. We checked his data and he was 100% honest.
Nick
Totaalscore
  • Sector: Restaurants
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Changed the way I thought about Merchant Services!!!

Beoordeeld op 14-4-2020

Everything has been awesome. The idea of putting money into our system when ours was functional was...

Everything has been awesome. The idea of putting money into our system when ours was functional was a difficult one. But looking back it was just a matter of jumping. I haven't looked back and the money I've saved has more than offset any costs. Honestly though, the service isn't like anything I've seen from a merchant services company before. It'll be interesting to see if the other guys like Toast, Breadcrumb, etc. try to mimic their business model.

Pluspunten

The reporting features are insane. I've been able to create custom subscriptions so that the reports that I love the most are just sent to me every Monday morning. The service is also incredible. Our rep, [SENSITIVE CONTENT HIDDEN], checks in with us regularly just to see how business is going and regularly offers creative ideas of how to increase revenue. It's like having a free in-house business consultant. When COVID-19 hit, [SENSITIVE CONTENT HIDDEN] called us immediately to start walking us through ideas that have kept us open. I also love that the software is cloud-based. I've had servers call me at home with issues that I was able to fix from my couch. HIGHLY recommend!!

Minpunten

This is the first time that I've actually paid a subscription for POS software so that took some getting over. We had Micros/Upserve before. But once I started utilizing the features that I was paying for I could see the value. Will never go back to the old PC in the back office.

Rob
Totaalscore
  • Sector: Levensmiddelen- en drankenindustrie
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 0.0 /10

Wouldn’t. Use payroll ……

Beoordeeld op 24-1-2023

Pluspunten

Not very much …not quite a bait and switch. Just bait and forget…

Minpunten

Still waiting for payroll….. no payroll company? Should have went with Aloha …..

Antwoord van SpotOn

We hear your frustration and apologize that our Payroll feature is still being developed. We're busy perfecting this product and hope to have it to you as soon as possible!

Kimberly
Totaalscore
  • Sector: Restaurants
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Need an account representative

Beoordeeld op 4-11-2022

The phone help support is amazing and they are readily available for assistance. My only complaint...

The phone help support is amazing and they are readily available for assistance. My only complaint is that I don't have an account executive and if I do I can't reach them i have been trying for months and still can not get assistance. The general support has sent emails but no one reaches our.

Pluspunten

Pretty user friendly and the customer support is great

Minpunten

Satisfied with software very unhappy with the fact I can't reach an account executive

Overwogen alternatieven

Toast POS

Redenen om over te stappen op SpotOn

Customer service and accessibility

Antwoord van SpotOn

Hi Kimberly, Thanks for taking the time to leave us a review and providing this feedback. I'd love to connect you with your dedicated Restaurant Success Manager or Account Executive, but I need some additional information like your restaurant's name to look them up. Please reply to me here at [email protected] so I can better help support you! Best,

Julia
Totaalscore
  • Sector: Computersoftware
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

The best POS system I've ever used

Beoordeeld op 31-1-2020

The software is great, but the best part is the customer support! Real people that care about your...

The software is great, but the best part is the customer support! Real people that care about your business built your menu for you, do extensive menu reviews until it's 99% perfect, and then come install it and stay with you the whole first day! When you need manager or back-of-house training, they will dedicate hours to you to make sure you understand everything you need to know. And there's all kinds of cool bonuses, like the reporting app, manager app, and even social media review management!

Pluspunten

I love that SpotOn is so intuitive and easy to use. The extensive reports are extremely helpful to gain valuable insight into your business, it comes with online ordering built-in (so you don't have to pay a 3rd party) and you can run multiple restaurants from one back office. Cloud-based means you can do all paperwork from anywhere, and the back office is extremely easy to navigate.

Minpunten

That more restaurants don't use it! It's annoying when I'm eating at a restaurant and it takes my waiter so long to put in orders, print checks, etc. I see them struggling and I want to go install SpotOn myself right then!

Overwogen alternatieven

Aloha EPOS, Upserve, Clover, Revel Systems en Toast POS

Redenen om voor SpotOn te kiezen

I've actually tried many different POS systems in my career in the restaurant industry, and SpotOn is the only one I would recommend to restaurant owners. The staff loves it, the managers love it, and the owners love it because it helps the have happy staff, become more profitable and save everyone a tremendous amount of time!

Overgestapt van

Aloha EPOS

Redenen om over te stappen op SpotOn

None of these other systems have anywhere close to the level of support as SpotOn. I used to have nightmares about calling support for Aloha, Clover, etc, but now I actually enjoy calling support! A human at their call center in Detroit picks up immediately! Plus, you can tell that SpotOn was built exclusively for restaurants, unlike many others that are credit card companies first.
5 van 193 worden weergegeven Lees alle reviews

SpotOn - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over SpotOn.

SpotOn kent de volgende prijsmodellen:

  • Vanaf: US$ 65,00/maand
  • Prijsmodel: Abonnement
  • Gratis proef: Niet beschikbaar

SpotOn heeft de volgende typische klanten:

Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000

SpotOn ondersteunt de volgende talen:

Engels

SpotOn ondersteunt de volgende apparaten:

Android (mobiel)

SpotOn kan worden geïntegreerd met de volgende toepassingen:

ADP, Apple Pay, DAVO, DolceClock, Gusto, Gusto, HotSchedules, PayPal, Paycom, Paycor, Paylocity, QSROnline, QuickBooks Online Advanced, Restaurant365, Shippo, Venmo

SpotOn biedt de volgende ondersteuningsopties:

E-mail/helpdesk, Veelgestelde vragen/forum, Kennisbank, Telefonische ondersteuning, 24/7 (contact met medewerker)

Gerelateerde categorieën

Bekijk alle softwarecategorieën die gevonden zijn voor SpotOn.