Over SpotOn

SpotOn Restaurant is een cloudgebaseerd POS-platform dat kleine tot middelgrote bedrijven in de horeca helpt bij het stroomlijnen van online betalingen, tafelbestellingen en fraudebescherming. Met de module voor arbeidsbeheer kunnen gebruikers de uren, fooien, ploegendiensten en meer van werknemers verwerken.

Belangrijke functionaliteiten van SpotOn Restaurant zijn het beheer van cadeaubonnen, het creëren van loyaliteitsprogramma's, orderbeheer, gesplitste rekeningen, mobiele toegang en fooienbeheer. Teams kunnen draagbare apparaten met tafelopstellingen gebruiken om online bestelmenu's weer te geven, stations op meerdere locaties te controleren en menu-updates in realtime te ontvangen, zodat managers vacatures, goedkeuringen en kortingen kunnen beheren.

SpotOn Restaurant biedt aanpasbare menu's, huisaccounts, gesplitste bestellingen en geautomatiseerde menugangen, waardoor bedrijven hun front-end-activiteiten kunnen stroomlijnen. De oplossing helpt gebruikers bij het genereren van aanpasbare rapporten op basis van statistieken zoals betalingstype of omzet, en ze ontvangen updates per uur of per dag om inzicht te krijgen in de verkoop per station, prestaties van werknemers, productmix, omzet en arbeid per uur.

Met de zoekfunctionaliteit van SpotOn Restaurant kunnen teams ontvangstbewijzen zoeken die naar klanten kunnen worden gemaild om de communicatie te vergemakkelijken. Het platform biedt ook fraudebescherming voor loyaliteits- en cadeaubonnen, waardoor naleving van wettelijke normen wordt gewaarborgd.

Prijzen vanaf:

US$ 65,00/maand

  • Gratis versie
  • Gratis proef
  • Abonnement

Apparaten

Bedrijfsgrootte

K M G

Markten

Verenigde Staten

Ondersteunde talen

Engels

Prijzen vanaf:

US$ 65,00/maand

  • Gratis versie
  • Gratis proef
  • Abonnement

Afbeeldingen

SpotOn Software - 1
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Functies

Totaal aantal functies van SpotOn: 81

  • API
  • Aandelenbeheer
  • Aanpasbare branding
  • Aanpasbare rapporten
  • Activiteitendashboard
  • Analyse van verkooptrends
  • Antwoordbeheer
  • Aparte controles
  • Beheer van cadeaubonnen
  • Beheer van ontvangstbewijzen
  • Bestellingen bijhouden
  • Betaal- en kredietkaarten verwerken
  • Betalingen verwerken
  • Bevestigingen/herinneringen
  • Bezorging van voedsel
  • Btw-beheer
  • Cashbeheer
  • Creditcardbeheer
  • Deelcontroles
  • Elektronische betalingen
  • Elektronische handtekening
  • Factureren
  • Gegevens importeren en exporteren
  • Gegevensbeveiliging
  • Geïntegreerde boekhouding
  • Integratie in de administratie
  • Integraties van derden
  • Kassasystemen voor restaurants
  • Keuken- en menubeheer
  • Klantendatabase
  • Klantgeschiedenis
  • Kortingsbeheer
  • Leveringsbeheer
  • Loonkosten rapporteren
  • Loyaliteitsprogramma
  • Meerdere betaalopties
  • Menu's maken
  • Mobiele betalingen
  • Mobiele toegang
  • Multilocatie
  • Online bestellen
  • Online betalingen
  • Online reserveren
  • Orderbeheer
  • Orderinvoer
  • Personeelsbeheer
  • Persoonlijke betalingen
  • Prestatiemeetwaarden
  • Prijs- en margebeheer
  • Promotiebeheer
  • QR-codes
  • Rapportage en analyse
  • Rapportage en statistieken
  • Realtime analyse
  • Realtime controle
  • Realtime gegevens
  • Realtime meldingen
  • Realtime rapportage
  • Realtime updates
  • Reserveringenbeheer
  • Retail POS
  • Reviewmelding
  • Reviews controleren
  • Sms-berichten
  • Status bijhouden
  • Streepjescodeherkenning
  • Streepjescodes en tickets scannen
  • Tabellenbeheer
  • Tijdklok
  • Tips beheren
  • Toegangsopties/machtigingen
  • Transactiegeschiedenis
  • Transacties controleren
  • Verkooppunt
  • Verkooprapporten
  • Verwerking van creditcards
  • Voor cafés en clubs
  • Voor restaurants
  • Waarschuwingen/Meldingen
  • Wachtlijstbeheer
  • Websites personaliseren

Alternatieven

Toast POS

4,1
#1 alternatief voor SpotOn
Toast POS-oplossing is een cloudgebaseerd restaurantbeheerplatform voor restauranteigenaren om personeels- en operatione...

Square Point of Sale

4,7
#2 alternatief voor SpotOn
Square Point of Sale is een POS-oplossing voor Android- en iOS-apparaten met tools voor het beheer van betalingen,...

Clover

3,9
#3 alternatief voor SpotOn
Clover is een alles-in-één platform dat is ontworpen om on- en offline detailhandelaars, restaurants met snelle...

Aloha EPOS

4,2
#4 alternatief voor SpotOn
Aloha is een cloudgebaseerde EPOS-oplossing die is ontworpen om bars en restaurants te helpen hun zakelijke levenscyclus...

Reviews

Totaalscore

4,7 /5
(147)
Prijs-kwaliteitverhouding
4,6/5
Functies
4,6/5
Gebruiksgemak
4,6/5
Klantenondersteuning
4,7/5

Heb je SpotOn al?

Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.

Schrijf een review!
5 van 147 reviews worden weergegeven
Rick J.
Totaalscore
  • Sector: Kantoorbenodigdheden
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

A True Game Changer

Beoordeeld op 30-1-2020

Restaurant owners share many of the same struggles in managing and growing their businesses. ...

Restaurant owners share many of the same struggles in managing and growing their businesses. Issues such as real-time enterprise level reporting, back office updates immediately available on all stations, including their online ordering site, controlling labor cost, and payroll reporting. Additionally with the integration with third party delivery services, the cost savings by eliminating user error is proving to be a huge factor.
SpotOn Restaurant provides the tools and resources that are necessary for independents as well as multi-chain national brands.

Pluspunten

The Freedom Group is a proud dealer of SpotOn Restaurant. We are a company that is passionate about serving our clients with great technology coupled with phenomenal service. SpotOn Restaurant allows us to bring real value to our clients on the technology front, while enabling us to offer a high level of support due to the cloud infrastructure.

Minpunten

As we have thoroughly enjoyed working with the entire SpotOn team, I do not have any cons to report.

Debbie B.
Totaalscore
  • Sector: Horeca
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Winner Winner Chicken Dinner, Eischen's Bar and SpotOn

Beoordeeld op 1-4-2022

From the very beginning when we started using SpotOn only for credit cards we have felt valued as a...

From the very beginning when we started using SpotOn only for credit cards we have felt valued as a customer. This value has only increased as we moved into the POS system. Our sales rep [SENSITIVE CONTENT] made sure if he did not know the answer he investigates and found it for us during our decision making process. He was very diligent in his response and overall communications and continues to be available for our needs. The support staff with SpotOn especially Don Bisbee has made sure our conversion to SpotOn's POS system was a very positive experience. He continues to check in and be available for all of our needs. Don spend many hours with us during the conversion and made sure we were extremely comfortable with the product before his next install. His attention to detail in regards to the KDS portion of the POS was invaluable. He is a great representative of SpotOn

Pluspunten

This was our second POS system and the anxiety of change was high. SpotOn did a great job in working with us from the menu design through install date. We are a unique restaurant that is very set in our ways. SpotOn did a great job grasping our needs and adjusting / showing which portion of their software would work for us. The software is very user friendly and was easier to adjust to than expected. SpotOn has been very prompt with any questions/requests/problems we have come across thus eliminating them.

Minpunten

We include taxes with our food items and the existing Daily Sale Reports breakdown as net. We have been able to adjust our reporting to accommodate and SpotOn is always working on new reports. It would also be nice to have a product mix report you can run for a specific timeframe.

Overwogen alternatieven

NCR Aloha

Redenen om voor SpotOn te kiezen

Our system was purchased from a local company in 2013. We were very spoiled by working with a small company that valued our business. That company was bought out from NCR and our system was antiquated. NCR support was difficult to communicate with and the response time was slower than we were used to.

Overgestapt van

NCR Aloha

Redenen om over te stappen op SpotOn

SpotOn made us feel valued as a family business and worked hand in hand with us to create the POS system layout we needed for our restaurant.

Antwoord van SpotOn

This is music to our ears! We appreciate your input and value your business. Thank you for the feedback on reporting; I've reached out to your account rep to try to help find a solution to the reporting limitation you're experiencing. We look forward to finding a solution for you!

Heidi G.
Totaalscore
  • Sector: Voedselproductie
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 1.0 /10

Regret switching to Spoton

Beoordeeld op 15-4-2022

Customer service is typically easy to get ahold of. They try but sometimes it is beyond them and...

Customer service is typically easy to get ahold of. They try but sometimes it is beyond them and they send you up the chain and that is where I found that I got really no where.

I couldn't figure out sales originally and I get passed to different people. A month later kind of figured it out but extremely time consuming. Due to flaws in the system. Supposedly going to get fixed but who knows when and it will not revert back so it will only be going forward.

I personally would have not made the switch and now I know to ask a lot more detailed questions.
Ask to see marketing.
Ask to see reports and understand what the numbers mean and how it ties out.

Pluspunten

I liked that Door Dash delivery was built into the system.
Eventually got the menu setup the way I want it to look but it took a lot of hours and creative ways of getting it into the POS and then online ordering. Hours put in by me via customer support as they were not that helpful in regards to this.

Minpunten

The reporting is horrible. I need 3 reports to book 1 day sales.
There are 3 different websites vs everything being on 1 website.
You can't do a refund for an online order. You are required to call customer support or go to yet another website and request the refund.
Only refunds that you can do is if remove the credit card info and reenter it.
Menu creation did not go well. There is no audit trail and things are to easy to change. As soon as you change something there is no going back. It is done and updated. Should have a confirm before changing.
Things would randomly change over night. I believe that Spoton people would go in and think they are fixing something but it would make it worse.
Implementation did not go well due to so many menu issues. Ended up need to duplicate a number of items one for online ordering and one for the POS due to they don't work together.
Some reports you can't view more than 1 day a time.
Day of the week starts on a Monday vs a Sunday. Extremely annoying for me. Weekly reports are Monday - Sunday. Cant find a way to fix this.
Marketing and loyalty are a joke. Marketing campaign does not tell you how much sales were done via a click through the campaign. The templates for marketing are not very good. If you still consider Spoton after this do not go for the marketing. There are better options out there for the same or less price.
Sales tax has different amounts in the same report. They say to ignore one. So remove it.

Overwogen alternatieven

Revel Systems en Toast POS

Redenen om voor SpotOn te kiezen

Was not Square for Restaurant so missing a lot of features.

Overgestapt van

Square Point of Sale en Square Online

Redenen om over te stappen op SpotOn

Cost and what I expected them to have. Nothing works really as they stated it would.

Antwoord van SpotOn

We are sorry to hear about the difficulties you've had with reporting! I've alerted our success team and they will be reaching out to you shortly to help explain the reporting functionality. Please don't hesitate to reach out directly at [email protected] for additional assistance in the future.

Brad M.
Totaalscore
  • Sector: Levensmiddelen- en drankenindustrie
  • Bedrijfsgrootte: 501-1.000 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

VIce President

Beoordeeld op 14-4-2022

Amazing, I would say start to finish, however the communication and support has not stopped and its...

Amazing, I would say start to finish, however the communication and support has not stopped and its incredible to talk with people that want to help and make the systems the best they can be for your needs.

Pluspunten

The implementation process was amazing allowing you to use the software for your individual needs and operations, Software helps bring all your needs under one platform, from operations to accounting, Consumer to wensite.

Minpunten

I have to say there really is nothing I am not happy about as it relates to the software. Working with the SpotOn team allowed us to adjust reporting, accounting and formulate into our system.

Antwoord van SpotOn

This is music to our ears! Thanks for the feedback, and we are looking forward to working together to grow your business for years to come.

Tim G.
Totaalscore
  • Sector: Restaurants
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 7.0 /10

New customer

Beoordeeld op 7-4-2022

So far it has been positive. My menu builder, [SENSITIVE CONTENT] was great, very friendly and...

So far it has been positive. My menu builder, [SENSITIVE CONTENT] was great, very friendly and engaging. [SENSITIVE CONTENT] did our install and training and she was phenomenal, super friendly, fun, informative & thorough, I highly recommend her to anyone. My salesperson [SENSITIVE CONTENT] has been great to work with as well.

Pluspunten

The system is very user friendly, from both the front and back of house. We have yet to open but we are excited to see the system in action. The SpotOn team members I've dealt with to date have been very friendly.

Minpunten

As previously stated, we have not opened yet so we haven't encountered any problems to date.

5 van 147 worden weergegeven Lees alle reviews

SpotOn - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over SpotOn.

SpotOn kent de volgende prijsmodellen:

  • Vanaf: US$ 65,00/maand
  • Prijsmodel: Abonnement
  • Gratis proef: Niet beschikbaar

SpotOn heeft de volgende typische klanten:

Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001+

SpotOn ondersteunt de volgende talen:

Engels

SpotOn ondersteunt de volgende apparaten:

Android (mobiel)

SpotOn kan worden geïntegreerd met de volgende toepassingen:

ADP, Apple Pay, DAVO, DolceClock, Gusto, Gusto, HotSchedules, PayPal, Paycom, Paycor, Paylocity, QSROnline, QuickBooks Online Advanced, Restaurant365, Shippo, Venmo

SpotOn biedt de volgende ondersteuningsopties:

E-mail/helpdesk, Veelgestelde vragen/forum, Kennisbank, Telefonische ondersteuning, 24/7 (contact met medewerker)

Gerelateerde categorieën

Bekijk alle softwarecategorieën die gevonden zijn voor SpotOn.