--- description: Gedetailleerde beoordelingen over Dovetail: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk Dovetail met soortgelijke producten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Dovetail reviews, prijzen en scores | GetApp Nederland 2026 --- Breadcrumb: [Startpagina](/) > [UX-tools (User Experience)](/directory/1287/ux/software) > [Dovetail](/software/128343/dovetail-app) # Dovetail Canonical: https://www.getapp.nl/software/128343/dovetail-app Pagina: 1 / 5\ Volgende: [Volgende pagina](https://www.getapp.nl/software/128343/dovetail-app?page=2) > Dovetail is een cloudgebaseerde oplossing voor gebruikersonderzoek, die product-, ontwerp- en ontwikkelteams helpt met gebruikersonderzoek en samenwerking. Tot de belangrijkste functies behoren bruikbaarheidstesten, bestanden delen, patroonherkenning, zoeken in volledige tekst, tagging, grafische rapportage en analyse. > > Oordeel: score van **4.6/5** door 97 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.6/5** | 97 Reviews | | Gebruiksgemak | 4.6/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.7/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.4/5 | Gebaseerd op alle reviews | | Functies | 4.3/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Dovetail Research - **Locatie**: Sydney, Australië - **Opgericht**: 2017 ## Commerciële context - **Beginprijs**: US$ 0,00 - **Prijsmodel**: (Gratis versie beschikbaar) (Gratis proef) - **Doelgroep**: 2-10, 11-50, 51-200, 201-500, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web - **Ondersteunde talen**: Engels - **Beschikbare landen**: Australië, Brazilië, Canada, China, Duitsland, India, Japan, Mexico, Verenigde Staten ## Functies - API - Aanpasbare rapporten - Aanpasbare velden - Activiteitendashboard - Analyse van gebruikersonderzoek - Annotaties - Beheer van negatieve feedback - Bewaking - Bruikbaarheidstests - Categoriseren/Groeperen - Dashboard - Enquêtes en feedback - Feedbackbeheer - Gegevens importeren en exporteren - Gegevensverzameling via meerdere kanalen - Gegevensvisualisatie - Kennisbeheer - Levensduurbeheer van producten - Markeren - Opmerkingen/notities ## Integraties (31 in totaal) - Aha\! - Airtable - Asana - CMNTY Platform - Canny - Delighted - Dropbox Business - Evernote Teams - Feefo - Freshdesk - GitHub - Gmail - Google Analytics 360 - Google Forms - Help Scout ... en 16 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - Chatten ## Categorie - [UX-tools (User Experience)](https://www.getapp.nl/directory/1287/ux/software) ## Gerelateerde categorieën - [UX-tools (User Experience)](https://www.getapp.nl/directory/1287/ux/software) - [Kwalitatieve data-analyse software](https://www.getapp.nl/directory/1487/qualitative-data-analysis/software) - [Customer experience software](https://www.getapp.nl/directory/601/customer-experience/software) - [Marktonderzoek software](https://www.getapp.nl/directory/889/market-research/software) - [Product management software](https://www.getapp.nl/directory/991/product-management/software) ## Alternatieven 1. [Survicate](https://www.getapp.nl/software/101401/survicate) — 4.6/5 (99 reviews) 2. [UserWay Accessibility Widget](https://www.getapp.nl/software/2049830/userway) — 4.9/5 (330 reviews) 3. [Adobe XD](https://www.getapp.nl/software/2035423/adobe-xd) — 4.5/5 (1087 reviews) 4. [Lyssna](https://www.getapp.nl/software/2041995/usabilityhub-1) — 4.6/5 (86 reviews) 5. [Hotjar](https://www.getapp.nl/software/101789/hotjar) — 4.6/5 (542 reviews) ## Reviews ### "Wonderful Customer Service, easy to use & very effective\!" — 5.0/5 > **Laurie** | *20 september 2018* | Hoger onderwijs | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: We are team of researcher that are using Dovetail to tag interviews, and it has worked great for our needs. Dovetails greatest feature is how simply you can tag your content, how you can visualize the tags each project has, and how you can look at each individual tag to see the content you've assigned that tag to. To create a tag you simply highlight text, the tagging box appears, and you can add new tags or select from tags you have previously populated to the project. Tags can be easily imported using excel sheets, or added directly on the app. Tags can be grouped together, and easily organized into those groups, or moved to other groups. You can color code tags using Dovetail's standard colors, or you can add your own using hex codes. If you want to see all content that is tagged with the same thing, you just have to click on that tag and it all populates. This makes reviewing tagged content very easy\! The system of tagging they have developed is so user friendly\! Dovetail is easier to learn than many of its competitors which we have used in the past. Dovetails interface is uncluttered, allowing for users to easily navigate its features. You will not get bogged down with endless, irrelevant features like many of Dovetails competitors. It is also has a very clear, calming design which may sound trivial, but matters when you spend so much time on a platform. > > **Minpunten**: We don't really have a con because we have been able to achieve what we set out to achieve when we signed up for Dovetail. However, there are some we wished Dovetail had. While we feel these features will make the Dovetail experience better, not having them has not limited our experience on Dovetail. The features we would like to see added are more like luxuries that we hope Dovetail will add in the future. For example, we would like to see project templates added so if you are tagging the same themes over a number of different projects you can create a template with those tags to use for each project. This will cut down on the time it takes for setting up a new project. That being said, it currently only took about 15 minutes for us to add about 150 tags to a project on Dovetail and get them organized, so the current time is not so bad. Also, we brought this up with their staff, and we know that this feature is on their radar already\! > > Our experience has been wonderful. The customer service is truly amazing. When we upgraded from our free trial we received and email from the CEO \& co-founder. He has answered all questions we have had with an very fast response time. He has also asked for feedback, and responded to our suggestions. We have truly felt supported while using Dovetail. Judging from my experience Dovetail will only get better as they continue to grow\! ----- ### "An innovative, powerful user-centric tool created by an incredible team\!" — 5.0/5 > **Emily** | *8 oktober 2024* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Dovetail gracefully balances intuitive UX and powerful functionality. It is easy not only for UXRs to use, but also for non-researcher stakeholders at all levels to navigate and contribute. Insights that contributed to broader insight reports and could be highlighted in reels or feeds fit our organization's mental model and gave us the framework to continue educating our stakeholders on the power of UXR. The customizable templates are particularly beneficial for structuring research output and synthesizing insights effectively for various methods and altitudes of projects. For our UXR team, it allows for customization through templates and to easily control for privacy and security. > > **Minpunten**: Generally I can think of few cons about Dovetail\! At the time, the list of product integrations was still growing, but see that the team has already made significant strides in expanding that list. Dovetail also is extremely receptive to user feedback and truly feels like a user-first business. That said, changes and improvements to the platform were frequent and common. Sometimes this inhibited our ability to stick with an established process with the tool, and it required us to restructure our repository slightly and re-socialize education to our stakeholders on how to utilize Dovetail. Ultimately, however, it was great to see Dovetail lead innovation in this product space for UXR teams. > > After an extensive comparative audit of repository tools at the time, Dovetail exceeded expectations with its customer service, integrations, and innovative product design during my usage for 3 years. I worked on a small team that lacked in-house research operations support, so UX Researchers were tasked with both the execution of research and management of our work, including the development and maintenance of a research repository. Dovetail helped lighten the load of this additional role and significantly contributed to strengthened partnerships across functions. ----- ### "Far too buggy for what it is" — 2.0/5 > **Dan** | *5 juni 2020* | Management non-profit organisaties | Aanbevelingsscore: 0.0/10 > > **Pluspunten**: The inline Anthropological Coding UI is pretty nice. > > **Minpunten**: bad transcription, buggy, load times, price > > Honestly quite negative. It was hard to justify over airtable. The pricing is a bit unclear and I assumed it was 1/5th the actual price because they force you to buy many seats (no matter how small your team is) ----- ### "Dovetail is the ultimate user research co-pilot\!" — 5.0/5 > **James** | *11 oktober 2024* | Computersoftware | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Dovetail makes it incredibly easy to get started - lowering the barrier to entry for centralizing research data, at the enterprise level. It's free for securely publishing + collaborating on feedback, internally. Their customer support is prompt and effective, and it seamlessly integrates with services we use like Google for effective collaboration. > > **Minpunten**: One challenge we've experienced is that the AI/NLP can be "too good" - and the automation of ML generated summarization can lead to laziness on the part of interviewers, when it comes to tagging content. You've got to stay on top of your users to prevent "garbage in, garbage out"\! > > Dovetail is enabling me to conduct research - online via Zoom and Google Meet, or using a GoPro in the field – hands free. It's the ultimate note-taking co-pilot, allowing me to focus on engaging with my subjects rather that trying to constantly handwrite-or-type notes. It saves me a TON of time \& energy daily, by offering AI/NLP powered transcriptions of all my research interviews. It allows our enterprise organization to maintain a "central brain" for research data - democratizing information and making insights accessible across a global organization. ----- ### "Makes our jobs easier" — 5.0/5 > **Dana** | *6 januari 2025* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: The ease of building video reels for presentations > > **Minpunten**: AI tools - I wish they were more robust for analysis. But they are improving. > > Overall - my team has had excellent experiences with Dovetail. It's easy to onboard/learn, and makes our analysis of audio/video data much faster. ----- Pagina: 1 / 5\ Volgende: [Volgende pagina](https://www.getapp.nl/software/128343/dovetail-app?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.nl/software/128343/dovetail-app) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens