Over Aloha EPOS

Aloha is een cloudgebaseerde EPOS (Electronic Point Of Sale) die is ontworpen om bars en restaurants te helpen bij het beheren van de volledige zakelijke levenscyclus, inclusief reserveringen, zitplaatsen, tafelservice, personeelsroosters, betalingen en meer. Met het platform kunnen managers aangepaste plattegronden maken met behulp van realtime updates over wachttijden en beschikbare zitplaatsen.

Aloha beschikt over een keukenautomatiseringssysteem waarmee gebruikers tafels, besteltijden, voedselkwaliteit, menu- en receptdisplays en aangepaste bestellingen kunnen verwerken. Functies zijn onder meer analyses, verkoopprognose, export van loongegevens, communicatie met leveranciers, fraudepreventie, geautomatiseerde aanbevelingen en meer. Het voorraadbeheersysteem biedt de mogelijkheid om streepjescodes te scannen, zodat gebruikers voorraadniveaus kunnen volgen, kostenafwijkingen kunnen identificeren en ontbrekende artikelen kunnen volgen. Bovendien kunnen managers met deze oplossing gepersonaliseerde marketingcampagnes organiseren met uitnodigingen, beloningen, kortingen en cadeaubonnen via e-mail en sms op meerdere locaties.

Aloha bevat een realtime rapportagetool waarmee gebruikers feedback van klanten, inventarisstatus en socialemediavermeldingen kunnen volgen via realtime meldingen. Het platform kan ook worden geïntegreerd met verschillende creditcardproviders zoals GlobalPayments, HSBC, Barclaycard en Mastercard om de verwerking van creditcards en betaalpassen te vergemakkelijken.

Prijzen vanaf:

Niet door leverancier verstrekt

  • Gratis versie
  • Gratis proef
  • Abonnement

Top 5 alternatieven voor Aloha EPOS

Klanten

  • Freelancers
  • Kleine bedrijven (2-50)
  • Middelgrote bedrijven (51-500)
  • Grote ondernemingen (500 en meer)

Implementatie

  • Cloudgebaseerd
  • On-premise

Markten

Verenigd Koninkrijk, Verenigde Staten

Ondersteunde talen

Engels

Prijzen vanaf:

Niet door leverancier verstrekt

  • Gratis versie
  • Gratis proef
  • Abonnement

Top 5 alternatieven voor Aloha EPOS

Afbeeldingen

Aloha EPOS Software - 1
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Aloha EPOS-video
Aloha EPOS Software - 1
Aloha EPOS Software - 2
Aloha EPOS Software - 3

Functies

Totaal aantal functies van Aloha EPOS: 46

  • API
  • Aandelenbeheer
  • Activiteitendashboard
  • Aparte controles
  • Beheer van cadeaubonnen
  • Bestellingen automatiseren
  • Bestellingen bijhouden
  • Betalingen verwerken
  • Cashbeheer
  • Deelcontroles
  • Elektronische betalingen
  • Factureren
  • Geïntegreerde boekhouding
  • Inkooporderbeheer
  • Integratie in de administratie
  • Inventarisatie
  • Kassasystemen voor restaurants
  • Keuken- en menubeheer
  • Klantenbeheer
  • Kortingsbeheer
  • Leveringsbeheer
  • Loonkostencalculator
  • Loyaliteitsprogramma
  • Mobiele toegang
  • Multilocatie
  • Online bestellen
  • Orderbeheer
  • Personeelsbeheer
  • Productiebeheer
  • Prognose
  • Rapportage en analyse
  • Realtime rapportage
  • Realtime updates
  • Receptenbeheer
  • Reserveringenbeheer
  • Sociale promotie
  • Streepjescodes en tickets scannen
  • Tabellenbeheer
  • Tips beheren
  • Verkooppunt
  • Verkooprapporten
  • Verwerking van creditcards
  • Voorraad bijhouden
  • Voorraadbeheer
  • Wachtlijstbeheer
  • eCommerce-beheer

Alternatieven

Toast POS

4,1
#1 alternatief voor Aloha EPOS
Toast POS-oplossing is een cloudgebaseerd restaurantbeheerplatform voor restauranteigenaren om personeels- en operatione...

Microsoft Project

4,4
#2 alternatief voor Aloha EPOS
Microsoft Project helpt gebruikers bij het plannen van projecten en het samenwerken vanaf vrijwel elke locatie met de...

Deputy

4,6
#3 alternatief voor Aloha EPOS
Deputy is een alles-in-één platform voor personeelsplanning, uren- en aanwezigheidsregistratie, taaktoewijzing en...

H&L POS

5
#4 alternatief voor Aloha EPOS
A complete suite of integrated hospitality POS systems.

Reviews

Totaalscore

4,3 /5
(62)
Prijs-kwaliteitverhouding
3,7/5
Functies
4,0/5
Gebruiksgemak
4,2/5
Klantenondersteuning
3,7/5

Heb je Aloha EPOS al?

Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.

5 van 62 reviews worden weergegeven
Justyna
Totaalscore
  • Sector: Levensmiddelen- en drankenindustrie
  • Bedrijfsgrootte: 10.000+ werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Like the table layout on the screen

Beoordeeld op 18-3-2020

For managers great tool to keep track of all the comps voids labor and etc.

For managers great tool to keep track of all the comps voids labor and etc.

Pluspunten

So much easier than micros. Dummy proof for new servers. Easy for servers to navigate.

Minpunten

Credits cards system from time to time goes down. Customer service hard to reach in the timely manner.

Overwogen alternatieven

Microsoft Project

Redenen om voor Aloha EPOS te kiezen

I switch the company's and the new one was using Aloha not Micros. Day and night difference .

Overgestapt van

Microsoft Project
Brian
Totaalscore
  • Sector: Hoger onderwijs
  • Bedrijfsgrootte: 10.000+ werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Make your F&B ePOS work for you the easy way

Beoordeeld op 27-6-2019

Put it this way: when I would go to interview here and there for management positions in restaurant...

Put it this way: when I would go to interview here and there for management positions in restaurants, one of the first things I'd do is steal a quick glance around to see what ePOS was in use. When I would see Aloha, it was an immediate sense of relief. They are just so easy to learn and use. So much so that I dare say it will still help you save money even if you are replacing an old, paid-off system that did get the job done (kind of). For example, I cannot tell you how many nights I have spent, exhausted after a crazy shift with a arbitrary ePOS and a crying server or bartender because their checkout got butchered by some mistake, then the attempted "fix" didn't have the intended effect, then the fix to fix the fix went haywire - that won't happen anymore. Aloha will simply the process for your staff = reduced training hours, far fewer incorrect orders sent to the kitchen, less servers running to the expo to rattle off what they "actually meant" when they tried to use archaic codes to modify an item, less food coming back to the kitchen because it isn't right, easy checkout that does fabulous things like letting an admin level user undo things like erroneously split tables or incorrect payments assigned to incorrect seat numbers, and I haven't even gotten to it's back-of-the-house superiority. You can get any report generated to show you just about any piece of information you would like about your business, as the system is easily customizable for your needs.

Pluspunten

I have worked in restaurant management across the world, and have encountered various ePOS systems that do the job but that's about it. Aloha is not one of those. You could quit literally sit someone down in front of it and in 5 minutes they'll know the basics, 10 minutes they will be able to enter more complex orders and complex checkouts (e.g. split checks, etc.), and in 30 minutes they could be capable of programming your entire business into it from scratch and running any report you could want. A la iPhone. It really is that simple to use.

Minpunten

Like any computer, terminals can sometimes get glitchy and must be rebooted, but impatient folk servers and managers alike may start thumping on the screen with their pens, fingernails, etc, and after awhile it will take a toll on the touchscreen. But I've experienced this in $10mln/yr volume restaurants when they are under heavy use, not $2mln/yr volume businesses.

Geverifieerde reviewer
Totaalscore
  • Sector: Restaurants
  • Bedrijfsgrootte: 501-1.000 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 1.0 /10

Should Have Stayed in Hardware - Not Good Software

Beoordeeld op 25-3-2021

I am frustrated with this software more often that I am not. It has taken about a year for me to...

I am frustrated with this software more often that I am not. It has taken about a year for me to figure out all the workarounds to get the information I need. The language on the brand side is not clear, the functionality is antiquated, and NCR should have stuck with just making cash registers. Software is not their game.

Pluspunten

The thing I like most is that it does integrate across most restaurant functions - it covers loyalty, POS, has build-ins for inventory, etc. And the POS terminals are great. But the software does not have much going for it.

Minpunten

This software looks like it was built super well for the early 10's and hasn't been updated since. When I was onboarded, I watched videos that were made in 2012 and the look/feel of the functionality hadn't changed at all. Almost 10 years after being built, it hadn't made any UX updates.
The loyalty program, though it says it has the ability to segment, does not. You must pull a report that shows every single one of your Guest Loyalty members, then in your own Excel sheet, filter by location, then filter by when they were last in the restaurant, then filter by the information you're actually looking for.
There is no easy way to pull any of this Marketing information.

Geverifieerde reviewer
Totaalscore
  • Sector: Ziekenhuis- en gezondheidszorgbranche
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 7.0 /10

Great features, Difficult Access

Beoordeeld op 15-2-2019

My restaurant first opened using the RPower POS system. It worked well for a while, but as we grew...

My restaurant first opened using the RPower POS system. It worked well for a while, but as we grew busier it became apparent that modifications, and edits to orders were taking much too long, and felt very clunky. I think that Aloha gives servers the ability to streamline their orders and as they become more comfortable with the system they can become quite speedy. Overall Aloha is the best POS system that I have used so far, but nothing is perfect.

Pluspunten

I believe that Aloha gives the user more abilities in the front of the house than most POS systems I have used. The ability to highlight multiple items at once and duplicate/delete is a great feature not found in other systems. I also enjoy the overall lay out of the buttons, as far as having space between each button (which makes it easier for touch screen use), and the ability to add as many different sub menus at desired.

Minpunten

I wish that there was a way to customize the color of the buttons. When this system is implemented in busy restaurants (which is my experience with it) color coding different things such as ingredient/sauces/allergies could make the adjustment period for new servers much quicker, and cut down on the amount of time spent searching for certain things in the menus. I also feel like the strength of Aloha is in its day to day use. When using the master computer to try and revamp, or set up new menu items in the office the process is far from intuitive, and takes a long time to become proficient in. Maybe if there was a 'helpful hints' type feature for new user that would be a great addition.

Kelly
Totaalscore
  • Sector: Levensmiddelen- en drankenindustrie
  • Bedrijfsgrootte: 10.000+ werknemers
  • Wekelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 6.0 /10

The easiest Point of Sale System of them all to learn and use.

Beoordeeld op 10-6-2020

What is there not to like about software created for staff of all levels of experience. In previous...

What is there not to like about software created for staff of all levels of experience. In previous places of employment, I had worked with the point of sale systems that were so intricate that it took me weeks to fully master all of the features to its operation, so I was a bit worried that Aloha would turn out to be another one of those. Little did I know that this would be the software that made me into the confident server I am today.

Pluspunten

The Aloha POS System was by far the easiest software I have encountered throughout my work experience in the Food & Beverage Industry. The interface of the actual system itself that I used to enter customer orders into had everything right in front of your eyes on the main page of the screen, which allowed me to enter my orders quickly and accurately. This layout also helped me manage several customers tabs at once without having to jump through several hurdles to do so. Anytime an order needed a modification last minute, I was able to get the system to help in time.

Minpunten

There were honestly no features in this software that I came across and questioned its purpose or use. Everything has a place and where that place happens to be just makes sense for the establishment that it is attached to.

5 van 62 worden weergegeven Lees alle reviews

Aloha EPOS - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over Aloha EPOS.

Aloha EPOS kent de volgende prijsmodellen:

  • Vanaf:
  • Gratis proef: Niet beschikbaar

Aloha EPOS heeft de volgende typische klanten:

Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000

Aloha EPOS ondersteunt de volgende talen:

Engels

Aloha EPOS ondersteunt de volgende apparaten:

We hebben geen informatie over welke integraties Aloha EPOS kent

Aloha EPOS biedt de volgende ondersteuningsopties:

E-mail/helpdesk, Telefonische ondersteuning, 24/7 (contact met medewerker)

Gerelateerde categorieën

Bekijk alle softwarecategorieën die gevonden zijn voor Aloha EPOS.