Clarity Software

Modulair managementinformatiesysteem voor bedrijven

4 /5 (24 review) Schrijf een review!

Clarity Software - Overzicht

Wat is Clarity Software?

Clarity Software is een platform voor CRM en MIS (management information systems) dat functies biedt zoals verkoop- en marketingrapportage, gegevensanalyse, stroomlijning van workflows en processen, projectplanning en prijsbeheer. Het is speciaal ontworpen voor bedrijven in sectoren zoals bewegwijzering, printproductie, fabricage, engineering en bouw. De software is samengesteld uit verschillende kernmodules en optionele add-on modules. Kernmodules omvatten een CRM, activiteiten, marketing, prijslijsten en offertes.

De CRM-module bevat een communicatielogboek, bestedingsgeschiedenis, winstanalyse per klant, klantbrongegevens en aanpasbare communicatie afgestemd op elk bedrijf, elke sector en elke locatie. Het activiteitenlogboek bevat de communicatiegeschiedenis van de klant, schema's en planning van vergaderingen en evenementen, en stuurt herinneringen voor in behandeling zijnde of achterstallige items.

De marketingmodule houdt het rendement bij, registreert leadbronnen en stelt gebruikers in staat filters in te voeren om inkomende communicatie en informatie te categoriseren. De module Prijslijsten slaat leveranciers-, arbeids-, materiaal- en andere overheadkosten op om offertes te kunnen genereren. De offertemodule creëert geautomatiseerde projectschattingen, rekening houdend met bedrijfskosten en overheadkosten, die direct kunnen worden verzonden naar aanleiding van vragen van klanten.

Optionele modules van Clarity Software omvatten een app voor bewijs van levering waarmee gebruikers leveringen kunnen volgen, leveringsnota's en handtekeningen kunnen bekijken, verzenden en opslaan, en de werkelijke tijd die aan elke levering wordt besteed kunnen volgen. Andere optionele modules omvatten facturering en rapportage, productiebeheer, goederen- en voorraadbeheer, inkooporders, kostenanalyse en meer.

Clarity Software - Overzicht

Prijzen

Vanaf
N/A

Prijsopties

Gratis proef
Abonnement
Prijs-kwaliteitverhouding

Clarity Software - Functies

Apparaten
Bedrijfsgrootte
K M G
Markten
Verenigd Koninkrijk
Ondersteunde talen
Engels

Media

Clarity Software estimating and quoting
Clarity Software pricing module
Clarity Software activities log
Clarity Software deliveries scheduling
Clarity Software nesting feature
Schermopname van Clarity Software: Clarity Software estimating and quoting Schermopname van Clarity Software: Clarity Software pricing module Schermopname van Clarity Software: Clarity Software activities log Schermopname van Clarity Software: Clarity Software deliveries scheduling Schermopname van Clarity Software: Clarity Software nesting feature

Clarity Software reviews

Clarity Software reviews

Totaalscore
4
/
5
Uitstekend
11

Zeer goed
6

Gemiddeld
5

Slecht
1

Erg slecht
1

Prijs-kwaliteitverhouding
3,6
Functies
3,8
Gebruiksgemak
3,9
Klantenondersteuning
4,7
71% heeft deze app aanbevolen
Edd C.

Have adopted clarity over the last 2 years, learning more and more, getting better and better!

Our business has become much more efficient at keeping log of all of our incoming jobs/leads. We run reports to check all jobs on system in the next few days and generally organise ourselves much more effectively.


Vertalen met Google
Orlando D.

Great System with good support and team is constantly refining it.


Vertalen met Google
Karl L.

Avoid at all costs!

Clarity are a bad company to deal with, so I would definitively think twice before signing up, even if you think its great system. Shop around. Once signed up we can not get out of our 3 YEAR contract with them even though we do not use the system! We used it for 3 months, NO ONE PERSON in our company go on with it, they interface is so clumsy and full of glitches that support have to sort out, (example if you click on a company invoice, it will take to so another invoice, go back and click on it again and it will take you to the correct invoice... nightmare when you think you are going to the correct one to start with and your are marking the wrong invoices off as paid).

So basically after many more issues (which I will happy explain somewhere but this review platform limits how much you can write so just hitting on the main points at the minute) 3 months we went back to them and said this system is not up to scratch and not what we have been promised. They said there is nothing they can do and they will NOT be cancelling our contract... because the contact is actually with a leasing company and NOT with CLARITY! I'm guessing there is a reason they started to use a leasing company to stop people getting out of their contacts. I have no idea why, if someone is not happy and has been miss sold they will not just part ways, I haven't asked for my money back just to leave the contract as we do no use their system (paid over a year already) but they will not.


Vertalen met Google
Alun J.

Clarity streamlined so many processes in the business that it changed entirely how we work.

Speed of quoting; accuracy of order information; improved scheduling to ensure orders are completed on time; sharing of order information... it has been transformational to the business. Highly recommended.


Vertalen met Google
Klair B.

Impressed

I have been using clarity for over 10 years and although we have changed how we use the package during that time I have always enjoyed the program for its easy to use functions and always get a great response from the support team if we ever need help.


Vertalen met Google
Edd C.
Sector: Afdrukken en drukwerk
Bedrijfsgrootte: 13-50 werknemers
Vertalen naar het Nederlands
Vertalen naar het Nederlands

Have adopted clarity over the last 2 years, learning more and more, getting better and better!

Dagelijks 2+ jaar lang gebruikt
Beoordeeld op 27-3-2018
Bron van de reviewer: Capterra

Our business has become much more efficient at keeping log of all of our incoming jobs/leads. We run reports to check all jobs on system in the next few days and generally organise ourselves much more effectively.

Pluspunten

Simplicity of basic functionality in order to log our jobs. Sales module and reporting are fantastic, can easily see our job profit/loss. Customer support is second to none with a monthly support contract, any issues are quickly resolved over the phone and via team-viewer.

Customisation of works orders and quotations is high, with an integrated module specifically for adjust these templates etc.

Implementation team are also fantastic and understand your businesses needs in order to install the system with the least hassle.

Moving forward i know the production module is also a powerful tool, having had a few demonstrations. This is next on our list.

Minpunten

Report building is complex, we have recently attended a course on this (offered by touch systems, half a day learning at their site), learnt a lot but still much more to learn. Previously using salesforce we were used to this element being easy however it's not rocket science and will go in over time.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 10.0/10

Orlando D.
Vertalen naar het Nederlands
Vertalen naar het Nederlands

Great System with good support and team is constantly refining it.

Dagelijks 2+ jaar lang gebruikt
Beoordeeld op 2-4-2018
Bron van de reviewer: Capterra

Pluspunten

The system is easily understood and intuitive to use. New team members catch on really fast and it enables us to see what each team member has done with real time feedback from the production floor on the production status when using the Shop floor data collector. It gives us a much better understanding on the true costs of our jobs and timing required to finish it. The ad on modules like Production and Purchase order modules are a must to tie up all costs to a job and make tracking super easy.

The really great thing about Clarity is that is modular so you can grow the system as your needs grow. For my business the Calc wizards such as Direct to Sheet and Roll wizard was an absolute must as we could simply not run the production and costs as efficiently as we do with out it which also helps us win business.

Any CRM system is as good as you take the time to set it up and the information you put into it which is key. Clarity where really great in guiding us to get this right. The Support is also top notch. We are based in South Africa which did make me nervous at first but being on similar time zone and the speed at which Clarity get back to us on a problem has made me at ease over the years.

Minpunten

The Calc Wizards have a lag which can get really annoying but I know this is being addressed and the software could use some add on features like automatic follow up per quote and better Email campaign integration on there Clarity Go Marketing. Those are my major gripes.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Karl L.
Sector: Marketing en reclame
Bedrijfsgrootte: 2-10 werknemers
Vertalen naar het Nederlands
Vertalen naar het Nederlands

Avoid at all costs!

Dagelijks 6-12 maanden lang gebruikt
Beoordeeld op 23-6-2020
Bron van de reviewer: Capterra

Clarity are a bad company to deal with, so I would definitively think twice before signing up, even if you think its great system. Shop around. Once signed up we can not get out of our 3 YEAR contract with them even though we do not use the system! We used it for 3 months, NO ONE PERSON in our company go on with it, they interface is so clumsy and full of glitches that support have to sort out, (example if you click on a company invoice, it will take to so another invoice, go back and click on it again and it will take you to the correct invoice... nightmare when you think you are going to the correct one to start with and your are marking the wrong invoices off as paid).

So basically after many more issues (which I will happy explain somewhere but this review platform limits how much you can write so just hitting on the main points at the minute) 3 months we went back to them and said this system is not up to scratch and not what we have been promised. They said there is nothing they can do and they will NOT be cancelling our contract... because the contact is actually with a leasing company and NOT with CLARITY! I'm guessing there is a reason they started to use a leasing company to stop people getting out of their contacts. I have no idea why, if someone is not happy and has been miss sold they will not just part ways, I haven't asked for my money back just to leave the contract as we do no use their system (paid over a year already) but they will not.

Pluspunten

Not many pros at all to be honest. Support is good, but they need to be.

Minpunten

Pretty much all of it. Its a very outdated CRM system, on the face of it when they come and do the demo it looks really good, but they do show you ALL of the features & functionality (but not all is included when you sign up and this becomes VERY convoluted when you want to do things that you were shown).

So they have the corporate blurb about how you are given modules that work for you, and they say they come and assess your needs etc prior to signing up, but they do not, the sales man that comes down tells you want you want to hear and they system can do this that and the other, basically a yes man to get the commission.

Once signed up and you have to start using the system all the cracks start to appear. Things that you were shown in the demo that you go and try and do all of a sudden are not included in your module, but we have paid... but we have paid for another user to use that module not everyone, so if you buy a module you have to buy a user for it... this is where things start to get VERY expensive as modules all do different things.. so sales module, invoice module, production module, delivery module, fitting module so on and so forth... if you buy, say the production module, and you have 5 users, you have to get a license for each of the users to use that module. So say we buy the invoicing module and you expect the whole team to be able to invoice... you have to buy the whole team separate licenses. This was not explained during sign up.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 0.0/10

Alun J.
Vertalen naar het Nederlands
Vertalen naar het Nederlands

Clarity streamlined so many processes in the business that it changed entirely how we work.

Dagelijks 2+ jaar lang gebruikt
Beoordeeld op 6-3-2018
Bron van de reviewer: Capterra

Speed of quoting; accuracy of order information; improved scheduling to ensure orders are completed on time; sharing of order information... it has been transformational to the business. Highly recommended.

Pluspunten

The live production screen allowing you to not only see jobs, but use that screen to go directly to a job is a key benefit over other MIS platforms.

Everything works very easily, but importantly, you need only use the elements that you want to use. If you choose to overlook a feature then everything around it still works perfectly so it is possible to make Clarity work for you however you work.

The support team are excellent and open to development suggestions at all times if there isn't an instant fix. I don't believe you will get such opportunities with some other platforms.

Minpunten

There can be a few too many clicks in some areas to move around, but that is being very picky. The cost to add extra users also seems a little unnecessary, but that's the same with all software I guess.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 10.0/10

Klair B.
Sector: Afdrukken en drukwerk
Bedrijfsgrootte: 2-10 werknemers
Vertalen naar het Nederlands
Vertalen naar het Nederlands

Impressed

Dagelijks 2+ jaar lang gebruikt
Beoordeeld op 30-1-2020
Bron van de reviewer: Capterra

I have been using clarity for over 10 years and although we have changed how we use the package during that time I have always enjoyed the program for its easy to use functions and always get a great response from the support team if we ever need help.

Pluspunten

The ease of use and the way it works seamlessly with our accounts package.

Minpunten

Sometimes long winded but not too often

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 9.0/10

Gebruikersaanbeveling
8/10
Gebaseerd op 24 gebruikersscores
Vergelijk gebruikersaanbevelingen met alternatieven
Vergelijk met alternatieven

Prijzen van Clarity Software

Prijzen van Clarity Software

Vanaf
N/A
Gratis proef
Abonnement
Prijs-kwaliteitverhouding
Prijs-kwaliteitverhouding
3,6/5
Gebaseerd op 24 gebruikersscores
Vergelijk scores voor prijs-kwaliteitverhouding met alternatieven
Vergelijk met alternatieven

Clarity Software - Functies

Clarity Software - Functies

API
Aanpasbare sjablonen
Activiteiten volgen
Activiteitendashboard
Automatische meldingen
CRM-integratie
Contactenbeheer
Contactendatabase
Gegevens importeren en exporteren
Integratie van derden
Leads beheren
Leads vastleggen
Rapportage en statistieken
Realtime gegevens
Samenwerkingstools
Verkoop bijhouden
Verkoopanalyse
Verkooprapportage
Workflowbeheer
Zoekfunctionaliteit
Functies
3,8/5
Gebaseerd op 24 gebruikersscores
Vergelijk functiescores met alternatieven
Vergelijk met alternatieven

Categorieën

Clarity Software - Veelgestelde vragen

Clarity Software - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over Clarity Software.

V. Welke prijsmodellen heeft Clarity Software te bieden?

Clarity Software kent de volgende prijsmodellen:

Prijsmodel: Abonnement

Gratis proef: Niet beschikbaar

V. Wat zijn de voornaamste functies van Clarity Software?

We hebben geen informatie over functies van Clarity Software

V. Wat zijn de typische gebruikers van Clarity Software?

Clarity Software heeft de volgende typische klanten:

Klein bedrijf, Grote ondernemingen, Middelgroot bedrijf

V. Welke talen worden door Clarity Software ondersteund?

Clarity Software ondersteunt de volgende talen:

Engels

V. Welke prijsmodellen heeft Clarity Software te bieden?

Clarity Software kent de volgende prijsmodellen:

Abonnement

V. Biedt Clarity Software ondersteuning voor mobiele apparaten?

We hebben geen informatie over apparaten die door Clarity Software worden ondersteund

V. Met welke andere apps kan Clarity Software worden geïntegreerd?

Clarity Software kan worden geïntegreerd met de volgende toepassingen:

Microsoft 365, Microsoft Outlook, QuickBooks Online Advanced, Xero

V. Welke mate van ondersteuning heeft Clarity Software te bieden?

Clarity Software biedt de volgende ondersteuningsopties:

Telefonische ondersteuning, Veelgestelde vragen, Online ondersteuning