--- description: Gedetailleerde beoordelingen over SapphireIMS: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk SapphireIMS met soortgelijke producten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: SapphireIMS reviews, prijzen en scores | GetApp Nederland 2026 --- Breadcrumb: [Startpagina](/) > [IT-asset management software](/directory/325/it-asset-management/software) > [SapphireIMS](/software/123747/sapphireims) # SapphireIMS Canonical: https://www.getapp.nl/software/123747/sapphireims Pagina: 1 / 4\ Volgende: [Volgende pagina](https://www.getapp.nl/software/123747/sapphireims?page=2) > SapphireIMS is een cloudgebaseerd en lokaal pakket voor IT-servicebeheer dat is ontworpen om bedrijven te helpen bij het beheren van activiteiten tussen service desks, levenscyclussen van bedrijfsmiddelen, naleving en voorraadbeheer, IT-automatisering en meer. > > Oordeel: score van **4.4/5** door 65 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.4/5** | 65 Reviews | | Gebruiksgemak | 4.4/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.2/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.3/5 | Gebaseerd op alle reviews | | Functies | 4.3/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Tecknodreams Software Consulting - **Locatie**: Bangalore, India - **Opgericht**: 2002 ## Commerciële context - **Beginprijs**: US$ 15,00 - **Prijsmodel**: (Gratis proef) - **Doelgroep**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Windows (desktop), Linux (desktop), Windows (lokaal), Linux (lokaal), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Argentinië, Australië, België, Brazilië, Canada, Chili, China, Colombia, Costa Rica, Dominicaanse Republiek, Duitsland, Ecuador, Egypte, Filipijnen, Hongkong SAR van China, Ierland, India, Indonesië, Irak, Israël en 25 meer ## Functies - API - Activiteitendashboard - Alerts/Escalation - Apparatuurbeheer - Asset Lifecycle Management - Assets volgen - Auditbeheer - Beheer van IT-assets - Beheer van Service Level Agreements (SLA's) - Beheer van onderdelen - Beheer van softwarelicenties - Beheer van supporttickets - Beschikbaarheidsbeheer - Bewaking - CMDB - Capaciteitsbeheer - Compliance bijhouden - Compliancebeheer - Configuratiebeheer - Contract- en licentiebeheer ## Integraties (1 in totaal) - SAP Business One ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - Chatten ## Categorie - [IT-asset management software](https://www.getapp.nl/directory/325/it-asset-management/software) ## Gerelateerde categorieën - [IT-asset management software](https://www.getapp.nl/directory/325/it-asset-management/software) - [ITSM-software](https://www.getapp.nl/directory/292/it-service-management-itsm/software) - [EAM-software](https://www.getapp.nl/directory/1045/eam/software) - [Servicedesk software](https://www.getapp.nl/directory/1249/service-desk/software) ## Alternatieven 1. [Freshservice](https://www.getapp.nl/software/91351/freshservice) — 4.5/5 (686 reviews) 2. [Wasp Asset](https://www.getapp.nl/software/104423/assetcloud) — 4.5/5 (376 reviews) 3. [Atera](https://www.getapp.nl/software/102017/atera) — 4.5/5 (446 reviews) 4. [IT Glue](https://www.getapp.nl/software/113707/itglue) — 4.6/5 (331 reviews) 5. [BlueTally](https://www.getapp.nl/software/2056709/bluetally) — 4.6/5 (80 reviews) ## Reviews ### "SapphireIMS rating." — 5.0/5 > **Shah** | *26 oktober 2023* | Schoolleiding | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: I like it much. But we also need some improvement required in this tool. Need to increase "Categories". > > **Minpunten**: I like it much. But we also need some improvement required in this tool. Need to increase "Categories". > > Over all it is good by which we can easily resolve our problems. ----- ### "This software has all the required features." — 5.0/5 > **Pradeep** | *4 september 2017* | Ziekenhuis- en gezondheidszorgbranche > > **Pluspunten**: This software mas the mobility version also. The software has the flexibility to tailor make as per our requirements and this has made our Operations very easy. This also has a powerful MIS which clearly shows the strength and success of this software. > > **Minpunten**: With the extent it meets our requirements, I do not see any reason for any cons. The team sitting in Bangaluru probably needs to visit Delhi to give more comfort on the support. > > Daily ticketing process has changes our life and made us more process oriented. The tickets has helped us exhibit our strength of support. The root cause analysis became simpler and has made the stakeholders define a better process. To make any Operations successful what is required is good control and if you are big and in multiple locations then a tool like this helps to monitor and control. ----- ### "Support & Services" — 2.0/5 > **Mangesh** | *4 februari 2020* | Mijnbouw en metalen | Aanbevelingsscore: 2.0/10 > > **Pluspunten**: Flexibility. Tool is good but not configured as per business expectation, it completely dependent on the technical capabilities of Sapphire team to understand and implement the requirement. > > **Minpunten**: Support \& Services are not upto the mark, new process flow development takes too longer time. Road map for next 5years is not available, as we have asked for voice/chat BOT which is still under beta. Upgradation of the tool is cummebersome work not updated latest patch yet. Support \& services team needs to improve a lot. > > We are using it for ITSM \& ITAM tool for JSW. ----- ### "Dashboard & User Interface" — 4.0/5 > **Manjeet** | *28 december 2023* | Gezondheid, wellness en fitness | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: Easy to use for user end. Just a step away to drop a mail \& that mails converts int as ticket. But this should be auto basis \& not like that user has be a part of sapphire. > > **Minpunten**: User interface is not friendly. It seems like old fashion dashboard. It should be more attractive \& animation things we can implement. Not really happy with User interface ----- ### "A complete IT management product \!" — 4.0/5 > **Pramod** | *20 september 2017* | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: The tool lives up to the product name "IMS" , catering every aspect of an IT Management . It is easily customization as per customer needs. Reporting modules and ease at which custom reports can be created is amazing . ITAM and BSM module perform pretty good job . From an implementation perspective, the product is quiet easy to learn,implement and configure With latest patches being released every quarter the product is loaded with an ever growing list of new features > > **Minpunten**: Stability of tool remains one of the concerns with minor bugs popping up here and there. There is a need to improve mobile app to match the current industry standards and requirements ----- Pagina: 1 / 4\ Volgende: [Volgende pagina](https://www.getapp.nl/software/123747/sapphireims?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.nl/software/123747/sapphireims) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Gestructureerde gegevens