--- description: Gedetailleerde beoordelingen over Document360: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk Document360 met soortgelijke producten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Document360 reviews, prijzen en scores | GetApp Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Knowledge Base Software](/directory/2823/knowledge-base/software) > [Document360](/software/120723/document360) # Document360 Canonical: https://www.getapp.nl/software/120723/document360 Pagina: 1 / 13\ Volgende: [Volgende pagina](https://www.getapp.nl/software/120723/document360?page=2) > Document360 is een AI-aangestuurd kennisbankplatform waarmee gebruikers zelfbedieningskennisbanken, producthandleidingen en API-documenten kunnen maken en publiceren met behulp van functionaliteiten voor documentatie, categorisatie, bewerking en merkprofilering, zoals markdown-ondersteuning, versiebeheer, rollback en meer. > > Oordeel: score van **4.7/5** door 292 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.7/5** | 292 Reviews | | Gebruiksgemak | 4.7/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.8/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.5/5 | Gebaseerd op alle reviews | | Functies | 4.5/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Kovai Limited - **Locatie**: Sidcup, VS - **Opgericht**: 2017 ## Commerciële context - **Prijsmodel**: (Gratis proef) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop) - **Ondersteunde talen**: Engels, Frans, Portugees, Spaans - **Beschikbare landen**: Afghanistan, Albanië, Algerije, Amerikaans-Samoa, Amerikaanse Maagdeneilanden, Andorra, Angola, Anguilla, Antigua en Barbuda, Argentinië, Armenië, Aruba, Australië, Azerbeidzjan, Bahama’s, Bahrein, Bangladesh, Barbados, Belarus, België en 208 meer ## Functies - API - Aanpasbare branding - Aanpasbare rapporten - Aanpasbare sjablonen - Aanpasbare velden - Activiteiten volgen - Activiteitendashboard - Catalog Management - Contentbeheer - Contentbibliotheek - Dashboard - Discussions/Forums - Documentbeheer - Documenten opslaan - E-mailwaarschuwingen - Editor met slepen-en-neerzetten - Eenmalige aanmelding - Enquêtes en feedback - Feedbackbeheer - Gebruikersbeheer ## Integraties (18 in totaal) - Chrome Enterprise - Crowdin - Disqus - Drift - Elsevier Pure - Google Analytics - Google Tag Manager - Hotjar - Intercom - Microsoft Excel - Microsoft Teams - Mixpanel - My Telescope - Segment - Slack ... en 3 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Chatten ## Categorie - [Knowledge Base Software](https://www.getapp.nl/directory/2823/knowledge-base/software) ## Alternatieven 1. [Guru](https://www.getapp.nl/software/123167/guru) — 4.8/5 (640 reviews) 2. [Connecteam](https://www.getapp.nl/software/105401/connecteam) — 4.6/5 (5309 reviews) 3. [Confluence](https://www.getapp.nl/software/90949/confluence) — 4.5/5 (3715 reviews) 4. [Freshservice](https://www.getapp.nl/software/91351/freshservice) — 4.6/5 (792 reviews) 5. [Salesforce Sales Cloud](https://www.getapp.nl/software/90378/salesforce) — 4.4/5 (18806 reviews) ## Reviews ### "Document360 Product Review" — 4.0/5 > **RAJARAMAN** | *8 augustus 2025* | Informatietechnologie en -diensten | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: I like most about Document360 is how well it balances structured content management with a clean, distraction-free editing experience. > > **Minpunten**: With very large articles containing lots of media, the live preview can feel a bit slow to load or refresh. > > My overall experience with Document360 as a technical writer has been very positive, especially for managing large, structured knowledge bases. The Version history, draft/publish states, and contributor roles help keep the workflow clean when multiple writers are working in the same space. ----- ### "Easy Knowledge Sharing with Document360" — 5.0/5 > **Punit** | *7 oktober 2025* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: I liked that Document360 makes it very easy to create, organize, and share knowledge in one place. Finding information is quick, and it helps me work faster without wasting time searching for answers. > > **Minpunten**: I didn’t like that sometimes the interface feels a bit complicated at first, and it can take time to learn all the features. I wish it was simpler and more intuitive. > > My experience with Document360 has been good. It helps me create and share information easily, keeps everything organized, and makes finding things quick. It takes a little time to learn all the features, but overall it makes my work much easier. ----- ### "Overall decent product" — 3.0/5 > **Sam** | *28 augustus 2025* | Marketing en reclame | Aanbevelingsscore: 5.0/10 > > **Pluspunten**: Clear menu layout, very good support function and most functions simple to use. Able to easily move between projects and connect easily to own website through URL mapping and search functions > > **Minpunten**: The formatting of articles can be very temperamental and tricky to get right - takes some trial and error > > Customer services and support are very good - page creation and formatting can be difficult but overall I would recommend the product as a potential platofmr to use for FAQ sections and support pages. ----- ### "Doc 360 Review from an Admin" — 5.0/5 > **Alison** | *25 september 2025* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Easy to add content, create content, and make it look appealing. Easy for readers to find their way around. Great search functionality. It has helped our team with defining processes for the business and being able to refer back to them when people are stuck. > > **Minpunten**: There is nothing bad to say about Document360 - its a great tool and one we couldn't do without now. > > Great tool but even better is their customer service - they are so responsive to questions and very helpful. A rare thing in these times. ----- ### "Reduced Queries & Improved Collaboration for Complex B2B SaaS Products" — 5.0/5 > **Naman** | *28 augustus 2025* | Omroepen | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: At Amagi, we have multiple PMs working on complex B2B SaaS products. With Document360, we’ve been able to reduce internal and external queries significantly, since customers and teams can self-serve with the knowledge base. The search functionality is extremely reliable, even for technical product details. Page creation, categorization, and version control make it easy for multiple PMs and engineers to collaborate on documentation without stepping on each other’s toes. > > **Minpunten**: Some customization limitations exist — especially around workflows that are unique to technical B2B products. The admin panel, while powerful, can feel slightly overwhelming for new users when onboarding. Pricing can also become steep as more teams get added. > > Overall, Document360 has made documentation much more efficient for Amagi, directly reducing the number of queries from both customers and internal teams. This has freed up PM time to focus on strategy rather than repetitive explanations. It’s been a reliable knowledge management platform for scaling technical documentation, balancing ease of use with advanced collaboration features. While we’d like faster support responses and even deeper customization, the ROI has been clear in fewer support queries and smoother team workflows. ----- Pagina: 1 / 13\ Volgende: [Volgende pagina](https://www.getapp.nl/software/120723/document360?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.nl/software/120723/document360) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens