--- description: Gedetailleerde beoordelingen over Document360: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk Document360 met soortgelijke producten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Document360 reviews, prijzen en scores | GetApp Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Knowledge management tools](/directory/257/knowledge-management/software) > [Document360](/software/120723/document360) # Document360 Canonical: https://www.getapp.nl/software/120723/document360 Pagina: 1 / 13\ Volgende: [Volgende pagina](https://www.getapp.nl/software/120723/document360?page=2) > Document360 is een AI-aangestuurd kennisbankplatform waarmee gebruikers zelfbedieningskennisbanken, producthandleidingen en API-documenten kunnen maken en publiceren met behulp van functionaliteiten voor documentatie, categorisatie, bewerking en merkprofilering, zoals markdown-ondersteuning, versiebeheer, rollback en meer. > > Oordeel: score van **4.7/5** door 290 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.7/5** | 290 Reviews | | Gebruiksgemak | 4.7/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.8/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.5/5 | Gebaseerd op alle reviews | | Functies | 4.5/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Kovai.co - **Locatie**: Sidcup, VK - **Opgericht**: 2017 ## Commerciële context - **Prijsmodel**: (Gratis versie beschikbaar) (Gratis proef) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop) - **Ondersteunde talen**: Engels, Frans, Portugees, Spaans - **Beschikbare landen**: Afghanistan, Albanië, Algerije, Amerikaans-Samoa, Amerikaanse Maagdeneilanden, Andorra, Angola, Anguilla, Antigua en Barbuda, Argentinië, Armenië, Aruba, Australië, Azerbeidzjan, Bahama’s, Bahrein, Bangladesh, Barbados, Belarus, België en 208 meer ## Functies - API - Aanpasbare branding - Aanpasbare rapporten - Aanpasbare sjablonen - Aanpasbare velden - Activiteiten volgen - Activiteitendashboard - Catalog Management - Contentbeheer - Contentbibliotheek - Dashboard - Discussions/Forums - Documentatiebeheer - Documentbeheer - Documenten opslaan - E-mailwaarschuwingen - Editor met slepen-en-neerzetten - Eenmalige aanmelding - Enquêtes en feedback - Feedbackbeheer ## Integraties (29 in totaal) - Amplitude - Crisp - Crowdin - Disqus - Drift - Freshchat - Freshdesk - Freshmarketer - Fullstory - Google Analytics 360 - Google Tag Manager 360 - Gorgias - Heap - Hotjar - Intercom ... en 14 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - Chatten ## Categorie - [Knowledge management tools](https://www.getapp.nl/directory/257/knowledge-management/software) ## Gerelateerde categorieën - [Knowledge management tools](https://www.getapp.nl/directory/257/knowledge-management/software) - [Knowledge Base Software](https://www.getapp.nl/directory/2823/knowledge-base/software) - [IT-documentatiesoftware](https://www.getapp.nl/directory/3860/it-documentation/software) - [API-management software](https://www.getapp.nl/directory/559/api-management/software) ## Alternatieven 1. [Guru](https://www.getapp.nl/software/123167/guru) — 4.8/5 (639 reviews) 2. [Confluence](https://www.getapp.nl/software/90949/confluence) — 4.5/5 (3665 reviews) 3. [Connecteam](https://www.getapp.nl/software/105401/connecteam) — 4.6/5 (5091 reviews) 4. [Salesforce Sales Cloud](https://www.getapp.nl/software/90378/salesforce) — 4.4/5 (18768 reviews) 5. [Freshservice](https://www.getapp.nl/software/91351/freshservice) — 4.5/5 (687 reviews) ## Reviews ### "Document360 Product Review" — 4.0/5 > **RAJARAMAN** | *8 augustus 2025* | Informatietechnologie en -diensten | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: I like most about Document360 is how well it balances structured content management with a clean, distraction-free editing experience. > > **Minpunten**: With very large articles containing lots of media, the live preview can feel a bit slow to load or refresh. > > My overall experience with Document360 as a technical writer has been very positive, especially for managing large, structured knowledge bases. The Version history, draft/publish states, and contributor roles help keep the workflow clean when multiple writers are working in the same space. ----- ### "User-friendly documentation platform" — 5.0/5 > **Andre** | *2 mei 2025* | Informatietechnologie en -diensten | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: We have been using Document 360 for a year now and it has been a good solution for our documentation platform. What stands out most is the user-friendly interface, which makes it easy to create, organise and maintain articles. The interface is intuitive and the editor provides almost everything we need to produce well-structured content. I would like to highlight the well-structured onboarding process and customer support for the platform, which makes it very easy to implement and leaves no questions unanswered. > > **Minpunten**: The main drawback is the licensing model: even if you're only using the platform in one other language than English, you're required to purchase an English license. This feels a bit restrictive and could be more flexible for teams working exclusively in non-English languages. ----- ### "Overall decent product" — 3.0/5 > **Sam** | *28 augustus 2025* | Marketing en reclame | Aanbevelingsscore: 5.0/10 > > **Pluspunten**: Clear menu layout, very good support function and most functions simple to use. Able to easily move between projects and connect easily to own website through URL mapping and search functions > > **Minpunten**: The formatting of articles can be very temperamental and tricky to get right - takes some trial and error > > Customer services and support are very good - page creation and formatting can be difficult but overall I would recommend the product as a potential platofmr to use for FAQ sections and support pages. ----- ### "User-friendly and time saving documentation platform" — 5.0/5 > **Sabitha** | *14 december 2025* | Grafisch ontwerp | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Document360 strikes a perfect balance between simplicity and enterprise-grade features. The editor is fast, the portal is user-friendly, and the public site looks professional right out of the box. > > **Minpunten**: Minor UI glitches when switching between article versions, but nothing blocking. Expecting more filter options which would be helpful. > > Our documentation was scattered across tools. Document360 centralized it, helping us build a single source of truth. Customers find answers faster, and our support load has dropped noticeably. I have started a relation with Eddy AI ----- ### "An Excellent Knowledge Base Platform" — 5.0/5 > **Jordan** | *17 oktober 2024* | Computersoftware | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: - Intuitive, feature-rich platform - Excellent customer support with regular check-in calls - Ambitious, responsive development team committed to creating useful new features > > **Minpunten**: - Occasional technical issues with minor features/aspects of the platform. > > I've used many knowledge base platforms over the years to create, review, and curate large documentation repositories and they've all had their drawbacks. Document360 manages to be both feature-rich and easy to use, which is a combination you rarely see. The platform is so good, in fact, that we've migrated all of our documentation to it. What I like best about Document360, though, is the team behind it. The Kovai team clearly cares about the customer experience and building the best knowledge base platform out there. They are proactive, respond quickly and clearly when assistance is required, and clearly care about delivering a platform that provides a great customer experience. I'd recommend Document360 to anyone seeking an intuitive, modern knowledge base platform. ----- Pagina: 1 / 13\ Volgende: [Volgende pagina](https://www.getapp.nl/software/120723/document360?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.nl/software/120723/document360) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens