SellerChamp

Sellerchamp is by far the easiest and most user-friendly software I have ever used. Improvements are always being made and customer support incredibly fast, easy, and helpful when you need it. Functionality is great for wholesalers and resellers. No one puts as much care and attention as much as Sellerchamp does!

There is a lot of room for improvement to make sellerchamp even better than it currently is. I'd like to see a integrated shipping calculator so users can see a estimated shipping cost based off of size and weight to determine if a product is worth selling online. I'd also like to see more marketplace availability such as Mercari, poshmark, and Facebook marketplace. And improvements on categories can most definitely be made; many times categories can be wrong, mostly due because the search engine only looks up the first few words from the title, which may not be enough to determine what the product is. It'd also be great if in person orders can be made, similar to a POS System. Customizable price tags would be amazing and lastly, I hope that it can be an option for orders to be automatically picked from their location rather than having to go into the orders page and manually pick from location. I ship out and pick my orders using shipstation which sometimes leaves a preexisting location. This can be an issue when the same product is listed again in the future with a different location and if it sells again, it can show 2 different locations, despite only having one unit. This will sometimes save time in looking for products.

I did not like anything that I can say for certain

The syncing is extremely bad, the program keeps getting reset and makes the user work triple as hard

First and most important is the proficiency of the support team, their understanding of customer needs and response to urgent issues are amazing. The product itself is doing great with a wide range for potential improvement. but in the current state It did what is supposed to do. The software did save us a lot of time and organized our multi channel ecommerce.

Although we are satisfied with the existing services but we feel that the price is a bit high , it would be more reasonable with more allowed channels.

The customer service is exceptional and the Multi-Channel fulfillment - has the data synced accurately. Some features we do not use that we will in the near future. Like analyzing a pallet of individual items and drop shipping.

Really not that many problems to complain about. Maybe a little more fun to use