DoctorConnect

DoctorConnect

Appointment reminder & patient engagement software

4.8/5 (26 review)

DoctorConnect - Overzicht

Wat is DoctorConnect?

DoctorConnect is an appointment reminder and patient engagement software which enables medical, veterinary, and dental practices to communicate and engage with patients using features like medical appointment reminders, recall and patient retention management, waiting list management, and more.

Automated communication tools help streamline patient engagement, allowing users to set up and manage the sending and receival of important messaging automatically. Users can automate and manage appointment reminders and confirmations, reschedule requests, recare notices for follow-up appointments or patient retention, waitlist notifications, past due bill alerts, and announcements and bulk messages.

DoctorConnect supports a two-way communication system, and email, phone and/or text reminders, enabling users to log patient responses, as well as send initial reminders. The platform allows users to set up custom messages, plus custom reminder intervals and times. DoctorConnect’s appointment reminders are designed to reduce the number of appointment no-shows.

A central dashboard gives users quick access to patient information like name, appointment type, and recent appointment confirmations. DoctorConnect also facilitates patient engagement through quality of care surveys.

DoctorConnect - Overzicht

Prijzen

Vanaf
N/A

Prijsopties

Gratis proef
Abonnement
Prijs-kwaliteitverhouding

Contact DoctorConnect for pricing information.


DoctorConnect - Functies

Apparaten
Bedrijfsgrootte
K M G
Markten
Canada, Latijns-Amerika, Mexico, Verenigde Staten van Amerika
Ondersteunde talen
Engels

Screenshots

Schermopname van DoctorConnect: DoctorConnect: Mobile appointment reminders
Schermopname van DoctorConnect: DoctorConnect: Mobile appointment reminders Schermopname van DoctorConnect: DoctorConnect: Recall and patient retention management Schermopname van DoctorConnect: DoctorConnect: Waiting list management Schermopname van DoctorConnect: DoctorConnect: Appointment calendar

DoctorConnect reviews

DoctorConnect reviews

Totaalscore
4.8
/
5 26 reviews
Uitstekend
22

Zeer goed
3

Gemiddeld
1

Slecht
0

Erg slecht
0

Prijs-kwaliteitverhouding
4.8
Functies
4.7
Gebruiksgemak
4.8
Klantenondersteuning
4.8
96% heeft deze app aanbevolen
Geverifieerde reviewer

Awesome


Vertalen met Google
Joshua L.

DoctorConnect, great product, terrific staff, and swift customer support!

My overall experience, as a main user and implementer of the software within our practice, has been nothing but positive. They have taken time to train me and my team with excellence and diligence. Any issues or questions have been worked on and resolved almost 100% of the time within 24-hours (unless the project required more time). My account manager and every developer/IT staff member has been extremely helpful, kind, and professional.


Vertalen met Google
Selene C.

Effective service, with exemplary customer service!


Vertalen met Google
Geverifieerde reviewer

Simple yet effective!

Overall, I am quite pleased by the product. Would definitely recommend to others


Vertalen met Google
Tammie G.

Still getting to know the processes

Less no show appointments


Vertalen met Google
Geverifieerde reviewer
Vertalen met Google

Awesome

Dagelijks 1-5 maanden lang gebruikt
Beoordeeld op 18-6-2018
Bron van de reviewer: Capterra

Pluspunten

I like that I can send out mass notifications to patients when a doctor needs to reschedule for the day. It saves me time from having to call each patient.

Minpunten

So far so good. I have no complaints at this time for this software. Hopefully it will stay that way.

Scoreverdeling

Gebruiksgemak
Klantenondersteuning

Joshua L.
Sector: Geestelijke gezondheidszorg
Bedrijfsgrootte: 13-50 werknemers
Vertalen met Google

DoctorConnect, great product, terrific staff, and swift customer support!

Dagelijks 6-12 maanden lang gebruikt
Beoordeeld op 18-2-2020
Bron van de reviewer: Capterra

My overall experience, as a main user and implementer of the software within our practice, has been nothing but positive. They have taken time to train me and my team with excellence and diligence. Any issues or questions have been worked on and resolved almost 100% of the time within 24-hours (unless the project required more time). My account manager and every developer/IT staff member has been extremely helpful, kind, and professional.

Pluspunten

DoctorConnect, hands down, has saved our administrative support staff hours! The automated reminders work great with our EMR/EHR thanks to the great IT team to help set this up for us. We are able to save time and money by reaching our clients the way they want to be communicated with (text, call, email) while reducing no-show/cancelations. We are able to catch many no shows before they happen by communicating with clients that have not previously confirmed their appt with a quick and easy text!

We were able to create many pre-defined templates, based on our admin/client needs, that helped us streamline our admin communications with little to no training while increasing effective client communication with little confusion.

Minpunten

There's not much that we don't like about DoctorConnect. One drawback is their "Waitlist" feature. From what I was told, it's still beta. I am tech-savvy and I still have not been able to figure out how to use it in a way that it would not create my team more work or extended training. Although, I did speak with their team of developers and my account manager and gave feedback that they have gladly taken and welcomed. I expect this feature to be one of their key features that will only complement its success. This automation will help save our practice more time and money once it has been perfected.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 10.0/10

Selene C.
Vertalen met Google

Effective service, with exemplary customer service!

Dagelijks 2+ jaar lang gebruikt
Beoordeeld op 12-4-2018
Bron van de reviewer: Capterra

Pluspunten

The software is simple to use, as it's completely automated! Any changes I want to make are easy to do myself, but if I find myself stuck, help is a quick email or phone call away. It has removed one of the most-frustrating tasks from my front desk staff-- calling patients with appointment reminders!
You can do so much with this program, not only reminders-- you can ask for and display patient reviews, set up recalls for future appointments, send emergency calls/texts when the office is closed due to inclement weather (or if we're running quite behind), and more. It has saved us money, and is well worth every penny.

Minpunten

It'd be nice to have more customization options when it comes to the Recare setup. Other than that, it's great!

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Geverifieerde reviewer
Sector: Medische praktijk
Bedrijfsgrootte: Zelfstandig ondernemer
Vertalen met Google

Simple yet effective!

Wekelijks Gratis proef lang gebruikt
Beoordeeld op 13-12-2019
Bron van de reviewer: Capterra

Overall, I am quite pleased by the product. Would definitely recommend to others

Pluspunten

Easy to use and effective at what it was designed for. All appointments, patient care and various organisational nightmares in the past are now an easy task

Minpunten

Return phone calls should show our phone numbers when the appointment reminders are sent out. Patients are sometimes confused by who is actually calling them.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 8.0/10

Tammie G.
Vertalen met Google

Still getting to know the processes

Dagelijks 1-5 maanden lang gebruikt
Beoordeeld op 17-4-2018
Bron van de reviewer: Capterra

Less no show appointments

Pluspunten

Lets you know what patients want to reschedule days before appointment. Opens schedule for new appointments

Minpunten

Patients get calls on Sunday's after 7:00 pm Example P Ross apt 4-13-18 received two calls on a Sunday after 7:00 pm. Please remove calls after 3:00 on Sundays

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 7.0/10

Gebruikersaanbeveling
9.4/10
Gebaseerd op 26 gebruikersscores
Vergelijk gebruikersaanbevelingen met alternatieven
Vergelijk met alternatieven

Prijzen van DoctorConnect

Prijzen van DoctorConnect

Vanaf
N/A
Gratis proef
Abonnement
Prijs-kwaliteitverhouding

Contact DoctorConnect for pricing information.

Contact DoctorConnect for pricing information.

Prijs-kwaliteitverhouding
4.8/5
Gebaseerd op 26 gebruikersscores
Vergelijk scores voor prijs-kwaliteitverhouding met alternatieven
Vergelijk met alternatieven

DoctorConnect - Functies

DoctorConnect - Functies

Aanpasbare rapportage
Aanpasbare sjablonen
Activiteitendashboard
Afsprakenbeheer
Automatische meldingen
Beheer van claims
Compliancebeheer
Documentbeheer
Documenten opslaan
Dossierbeheer
Factureren
Geautomatiseerde planning
Grafieken maken
Herinneringen
Kalenderbeheer
Klantenportal
Naleving van HIPAA-richtlijnen
Rapportage en statistieken
Workflowbeheer
Zelfserviceportal
Functies
4.7/5
Gebaseerd op 26 gebruikersscores
Vergelijk functiescores met alternatieven
Vergelijk met alternatieven

Categorieën

Video's en instructies

Video's en instructies

Aanvullende informatie voor DoctorConnect

Aanvullende informatie voor DoctorConnect

Voornaamste functies van DoctorConnect

  • Appointment Management
  • Facility Scheduling
  • IVR / Voice Recognition
  • Multi-Location

DoctorConnect - Veelgestelde vragen

DoctorConnect - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over DoctorConnect.

V. Welke prijsmodellen heeft DoctorConnect te bieden?

DoctorConnect kent de volgende prijsmodellen:

Prijsmodel: Abonnement

Gratis proef: Niet beschikbaar

Contact DoctorConnect for pricing information.

V. Wat zijn de voornaamste functies van DoctorConnect?

DoctorConnect biedt de volgende functies:

  • Appointment Management
  • Facility Scheduling
  • IVR / Voice Recognition
  • Multi-Location

V. Wat zijn de typische gebruikers van DoctorConnect?

DoctorConnect heeft de volgende typische klanten:

Middelgroot bedrijf, Klein bedrijf

V. Welke talen worden door DoctorConnect ondersteund?

DoctorConnect ondersteunt de volgende talen:

Engels

V. Welke prijsmodellen heeft DoctorConnect te bieden?

DoctorConnect kent de volgende prijsmodellen:

Abonnement

V. Biedt DoctorConnect ondersteuning voor mobiele apparaten?

We hebben geen informatie over apparaten die door DoctorConnect worden ondersteund

V. Met welke andere apps kan DoctorConnect worden geïntegreerd?

We hebben geen informatie over welke integraties DoctorConnect kent

V. Welke mate van ondersteuning heeft DoctorConnect te bieden?

DoctorConnect biedt de volgende ondersteuningsopties:

Online ondersteuning, Telefonische ondersteuning