--- description: Gedetailleerde beoordelingen over Swell: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk Swell met soortgelijke producten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Swell reviews, prijzen en scores | GetApp Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Review management software](/directory/575/feedback-and-reviews-management/software) > [Swell](/software/118523/swell-cx) # Swell Canonical: https://www.getapp.nl/software/118523/swell-cx Pagina: 1 / 16\ Volgende: [Volgende pagina](https://www.getapp.nl/software/118523/swell-cx?page=2) > Swell CX is een cloudgebaseerd platform voor kleine tot grote bedrijven dat feedback van klantenervaringen verzamelt en beheert via net promoter scores, online beoordelingen en klanttevredenheidsonderzoeken. Met het feedbacksysteem met één klik van het platform kunnen gebruikers in realtime positieve beoordelingen van klanten genereren. > > Oordeel: score van **4.6/5** door 358 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.6/5** | 358 Reviews | | Gebruiksgemak | 4.6/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.6/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.5/5 | Gebaseerd op alle reviews | | Functies | 4.5/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Swell CX - **Locatie**: Cottonwood Heights, VS - **Opgericht**: 2016 ## Commerciële context - **Prijsmodel**: (Gratis proef) - **Doelgroep**: 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Australië, Canada, Nieuw-Zeeland, Verenigde Staten ## Functies - API - Aanpasbare branding - Aanpasbare sjablonen - Activiteitendashboard - Antwoordbeheer - Autoresponders - Badgebeheer controleren - Beheer van enquêtes/peilingen - Beheer van klantervaringen - Beheer van negatieve feedback - Bewaking - CRM - Campagnebeheer - Campagneplanning - Campagneplanning - Chatten/messaging - Communicatie via meerdere kanalen - Communicatiebeheer - Contactenbeheer - Contactendatabase ## Integraties (80 in totaal) - ABELDent - AdvancedMD EHR - Amazing Charts - Briostack - CCC ONE - CGM eMDs - CareStack - ChartLogic EHR - ChiroTouch - ClearDent - ClienTrax - Cliniko - Cloud 9 Ortho - Cornerstone Software - Covetrus Avimark ... en 65 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - Chatten ## Categorie - [Review management software](https://www.getapp.nl/directory/575/feedback-and-reviews-management/software) ## Gerelateerde categorieën - [Review management software](https://www.getapp.nl/directory/575/feedback-and-reviews-management/software) - [Customer experience software](https://www.getapp.nl/directory/601/customer-experience/software) - [Reputatiemanagement software](https://www.getapp.nl/directory/873/reputation-management/software) - [Customer satisfaction software](https://www.getapp.nl/directory/1029/customer-satisfaction/software) - [Patiënt engagement software](https://www.getapp.nl/directory/1359/patient-engagement/software) ## Alternatieven 1. [Trustpilot](https://www.getapp.nl/software/113149/trustpilot) — 4.5/5 (1205 reviews) 2. [Birdeye](https://www.getapp.nl/software/112535/birdeye) — 4.7/5 (705 reviews) 3. [Yotpo](https://www.getapp.nl/software/91286/yotpo) — 4.5/5 (377 reviews) 4. [Weave](https://www.getapp.nl/software/121867/weave) — 4.3/5 (673 reviews) 5. [Podium](https://www.getapp.nl/software/109297/podium) — 4.3/5 (526 reviews) ## Reviews ### "Absolutely love Swell\! I have looked into and used other options, and Swell is the best." — 5.0/5 > **Jeff** | *18 april 2018* | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Super easy to use. In one click clients can leave easy ratings and reviews on google, facebook, yelp, whatever. They send a report every month detailing the number of reviews requested, the number posted, average rating, and the number that were posted on the various search sites. > > **Minpunten**: Getting a review from a client is more effective when the client is still in your presence. Once they leave your location, response rates go down. That isn't a factor related to the software, but just a fact of human nature. As long as your client isn't on your wifi, try and get the review before they leave your place of business. > > We immediately saw a big uptick in the number and quality of reviews left by our clients. ----- ### "Worth Every Single Penny and All Small Businesses Should Use This Product" — 5.0/5 > **Max** | *13 mei 2022* | Rechtspraktijk | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Integration into the business was simple, fully integrated in less than 30 days, and i did not have to dedicate very much of my time to get that full integration accomplished. > > **Minpunten**: Does not yet work with some of the most important review sites that are specific to my industry (legal services). > > I have had no problems with customer service, i have had only a few reasons to contact customer service, my experience is only positive. ----- ### "Product does the trick" — 3.0/5 > **Tyler** | *15 november 2023* | Automotive | Aanbevelingsscore: 4.0/10 > > **Pluspunten**: Swell is super easy to use and works quite well. It produces pretty solid results when used. > > **Minpunten**: Their customer service is pretty awful and the sneaky wording in their contracts AUTO RENEW without heads up of any kind. Thats a bit greasy. ----- ### "We love SwellCX" — 5.0/5 > **Jack** | *15 augustus 2019* | Gezondheid, wellness en fitness | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: This software seemlessly integrated with our system to send review requests daily. Since the implementation we have gotten about 25-30 reviews per month. This was compared to the 5 per month we were getting in the previous timeframe with a different platform. > > **Minpunten**: We have had no issues with the program. Any customization was addressed quickly from support and resolved our concerns. The only thing that could make it better would be saving some money. However, it is already well worth the price that we pay. > > We are able to quickly gain reviews from patients of our dental practice. These reviews can easily be responded to through the platform. We have grown with new patients seeing the number of reviews we have as well. It is a very cyclic process that is growing moving forward. ----- ### "If you are not using Swell for review management, you are missing out\!" — 5.0/5 > **Lindsay** | *9 mei 2022* | Medische praktijk | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: We had been using Swell for review management for about a year when our dental software incorporated review requests. We canceled Swell for a short time for the built in product. We noticed a huge drop in review response using the other review management. Lesson learned, Swell has a method to produce the best response. I also love the text to pay feature. That has been a game changer. > > **Minpunten**: Software updates have proven to be problematic with Swell at times but not updating in the database. Patients with canceled or moved appts would continue to be contacted. It took several days and attempts to remedy the situation. > > I have had a good experience overall with Swell. ----- Pagina: 1 / 16\ Volgende: [Volgende pagina](https://www.getapp.nl/software/118523/swell-cx?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.nl/software/118523/swell-cx) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens