Over GoFrugal

GOFRUGAL is een leverancier van POS-factureringssoftware die een reeks oplossingen voor de detailhandel, restaurants en distributie omvat voor meerdere sectoren. Hieronder vallen supermarkt en boodschappen, hypermarkt en afdelingen, farmaceutica en gezondheidszorg, kleding en schoenen, lifestyle, mode, optische producten, sport en games, kuuroord en salon, elektrische apparatuur, boeken, kantoorartikelen, hardware, sanitair en meer. Elk van de beschikbare oplossingen voor bedrijfsautomatisering wordt ook gekoppeld aan meerdere mobiele apps en cloudimplementaties, waarbij de laatste maandelijks en jaarlijks per knooppunt en per register wordt geprijsd.

De cloudgebaseerde POS van GOFRUGAL is vanaf elke locatie toegankelijk via elk apparaat en profiteert dankzij gegevenssynchronisatie van online en offline functionaliteit. Kernfuncties omvatten beheer van meerdere winkels ter ondersteuning van gecentraliseerd leveranciersbeheer plus een volledig geautomatiseerd aankoop- en nabestellingsproces. Dit omvat het verhogen, creëren en genereren van aankoopintenties, inkooporders en GIN/GIR, evenals het afhandelen van goedkeuringen. Voorraadbeheer vereenvoudigt het bijhouden van voorraad van inkoop tot verkoop, en door BI aangedreven rapportagecapaciteiten bieden feedback over verkoopprestaties rechtstreeks naar de e-mailinbox. Bovendien biedt GOFRUGAL een selectie bijbehorende mobiele apps die beschikbaar zijn voor iOS- en Android-apparaten, waaronder de WhatsNow-app voor POS-eigenaren voor realtime winkelupdates, myPulse voor het verzamelen van feedback van klanten, ServQuick voor snel afrekenen en Insight voor retailanalyses.


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Twijfels over GoFrugal? Vergelijk met een populair alternatief

GoFrugal

4,4 (198)
VS.
Meeste reviews

Beginprijs

US$ 7,00
maand
US$ 0,00
maand

Prijsopties

Gratis versie
Gratis proefversie
Gratis versie
Gratis proefversie

Functies

171
65

Integraties

9
11

Gebruiksgemak

4,4 (198)
4,7 (695)

Prijs-kwaliteitverhouding

4,3 (198)
4,7 (695)

Klantenservice

3,9 (198)
4,6 (695)
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Reviews

Totaalscore

4,4 /5
(198)
Prijs-kwaliteitverhouding
4,3/5
Functies
4,4/5
Gebruiksgemak
4,4/5
Klantenondersteuning
3,9/5

Heb je GoFrugal al?

Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.

5 van 198 reviews worden weergegeven
Geverifieerde reviewer
Totaalscore
  • Sector: Computersoftware
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Representng GoFrugal in Kenya and other African Countries as implementing Partners

Beoordeeld op 24-5-2019

Pluspunten

GoFrugal software is a complete and a comprehensive POS solution for many verticals, we have represented GoFrugal for over 5 years now and have found this software to be a 360 degrees solution, The support has been exceptional, special mention to the team whose 24x7 support has been excellent and above PAR
The most impressive part of this software is there is always newer innovations, ease of use and user friendly.
We will continue to represent GoFrugal in the future and have undertaken that we will not be representing any other POS developer as we get what our clients need

Minpunten

Very Rare and hardly any bugs come up and these are also attended to rapidly on a 24x7 support and the development team

Swoyam
Totaalscore
  • Sector: Detailhandel
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Good Software with decent customer support for Retail Book Trade having a Mid Tier Pricing...

Beoordeeld op 2-4-2021

My overall experience with GoFrugal has been good over the years.
but "Thank God", they stopped...

My overall experience with GoFrugal has been good over the years.
but "Thank God", they stopped partnering with other local companies to sell their product in the market. At the time of installation 5 years back, it was a nightmare, their local vendor only knew how to install the product but not how to train us in moving our age old business procedures and techniques to the GoFrugal Platform. I was seriously considering of cutting my losses and moving to Tally. But I am now realizing that I am much better off with GoFrugal as my partner;
No doubt there were initial hiccups but even though they started their business from Pharmacy Vertical, they have currently tailored their product for Book Trade pretty decently.
GoFrugal has saved us a lot of time, effort and money over the years and helped us grow.

Pluspunten

1. Ease of Use - The Menus and Navigation for billing are quite simple making it easy for even our support staff to jump in and help during peak hours.
2. Robust - We have been using RPOS 7 since the last 5 years and there has never been an SOS situation
3. Customer Support - During there initial years they were struggling in this aspect but since the last couple of years they have become better but there is room for improvement.

Minpunten

1. YouTube Videos are helpful to some extent but they don't update their help documents repository.
2. Most of the times when I contacted customer support there first suggestion will be please update to the latest build and hope this has been fixed, even after I have told them, I recently updated.
3. There are only a few knowledgeable customer support executives who immediately can figure out your issue and have the solution ready for you. For others they need to train more thoroughly. "I do not want to know the cause of my issue but the solution"

Antwoord van GOFRUGAL Technologies

Thank you for your review. We will get in touch with you to understand more in detail on how to improve our ratings

sunil singh
Totaalscore
  • Sector: Groothandel
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 3.0 /10

selfies support team

Beoordeeld op 29-3-2023

i am person who do not know more about the software and bill printer and barcode printer and i am...

i am person who do not know more about the software and bill printer and barcode printer and i am sure there are many like me and support team is good its makes the wing on our business but if support team is not good the investment on that is waist

Pluspunten

1.quick connective with support team 2.many time they give quick solution

Minpunten

1.very unhappy by there selfies customer service while u buy the software that time they will fix all the problem but later on if your bill print has some tiny problem which they can fix in second , then they will tell you please connect the hardware person that is not their job ya we can understand it but while buy first time that time they install everything, i also check other software service like billbook ,vyapar and merc but they give better service2.do not take feedback while get all proper trainings3.training person in hurry by that he do not give proper training4.whatsapp service is not available

Amal
Totaalscore
  • Sector: Detailhandel
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 6.0 /10

A few suggestions that can benefit all your clients

Beoordeeld op 24-3-2021

Overall, I'd rate the experience a little above fair. I have shared a lot of suggestions and the...

Overall, I'd rate the experience a little above fair. I have shared a lot of suggestions and the discussions are not being taken very seriously. Some essential features are still needed in the software which can definitely make this one of the best software in the industry. Some existing features are not complete and they are blunt. They can be improved by taking direct suggestions from the customers' experience. A recent happening was regarding the ORDER EASY APP. There were a lot of glitches in the app but it was very hard to commincate with you and I had to spend a lot of time and money to develop a new app with other company. I will be happy to share more views on the Gofrugal product and improvement suggestions over a google meet if possible. You may contact me over my email if you are interested.

Pluspunten

I like the many solutions that this software has to offer. A lot of the solutions that come along are really great and make the work easy. A lot of the common issues being faced in the FMCG retail sector are already addressed in the software. Also, I would like to appreciate the kind and respectful attitude of all the staff, especially, [SENSITIVE CONTENT HIDDEN]. However, improvements are needed in a lot of areas.

Minpunten

Yes. Definitely. There are a lot of features that can be updated and a lot of other modern features are to be included as well.

1. A lot many offer management scheme exists. But majority of them are useless for HQ customers having central pricing and offer management. As we have multiple outlets, we are unable to work out offers for our customers centrally. Most of the offers can be set only in the RPOS which is not the way forward. Also in today's market offers using promo codes must be made available.
2. There is no real solution to handle damaged products. Practically, the process is a lot more complex one than just transferring it to a sub location and using the wastage entry module in the software. This creating a lot of financial trouble for us.
3. No way to bulk update Markup/Markdown price setting for products in HQ.
4. No way to identify the minimum/maximum stock level of the products as a variable. The minimum stock level for 20000+ products cannot be determined easily and varies outlet to outlet, product to product. These values must be picked up from the sales data of the product. Also, there is no notification or interface to know the stocks approaching zero and order them before approaching zero.
5. No way to print shelf price cards for products directly from the software after purchase entry so as display them on rack.
6. Big lag in solving issues. When an emergency situation arrives there is no point of contact to solve it asap.

Antwoord van GOFRUGAL Technologies

Thank you for sparing your time and sharing the review. We definitely look into your feedback and work on it

Soumya J.
Totaalscore
  • Sector: Detailhandel
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Easy to use feature packed software within budget

Beoordeeld op 13-4-2021

Pluspunten

The first benefit one will notice while using this software is its ultra short learning curve with easy to use features and a host of options to choose from. This is just the beginning, pros also include good support from their assure care team and a timely resolution of of the reported issues in most of the cases. There is also an added benefit of development support for any customisation or personalisation requirements. The HQ portal consists of a host of analytics and reporting tools to ease MIS and business intelligence needs.

Minpunten

With all the the benefits and features currently offered I feel there is still scope of improvement by adding up to the existing ones. Many other competitors in this segment of retail ERP is strategically partnering with many a lot of third parties to offer free integration from the ERP end. A similar list of strategic partnerships with Gofrugal is hopefully under development or yet to be developed. Focusing on this area may have a positive impact on customer satisfaction as well as business development.

Antwoord van GOFRUGAL Technologies

Dear Soumya, Thanks so much for your feedback! We're really glad that you are enjoying our product and service. Yes, we have worked along with the third party payment, CRM integrations, you can get in touch with Ushatirtha Das and discuss on it.

5 van 198 worden weergegeven Lees alle reviews

GoFrugal - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over GoFrugal.

GoFrugal kent de volgende prijsmodellen:

  • Vanaf: US$ 7,00/maand
  • Prijsmodel: Gratis versie, Abonnement
  • Gratis proef: Beschikbaar

GoFrugal heeft de volgende typische klanten:

Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000

GoFrugal ondersteunt de volgende talen:

Engels

GoFrugal ondersteunt de volgende apparaten:

Android (mobiel), iPhone (mobiel), iPad (mobiel)

GoFrugal kan worden geïntegreerd met de volgende toepassingen:

Adobe Commerce, Microsoft Dynamics GP, MobilityeCommerce, Pathfinder, Razorpay, SAP S/4HANA Cloud, Shopify, Tallium, Zepo ecommerce

GoFrugal biedt de volgende ondersteuningsopties:

E-mail/helpdesk, Veelgestelde vragen/forum, Kennisbank, Telefonische ondersteuning, 24/7 (contact met medewerker), Chatten

Gerelateerde categorieën

Bekijk alle softwarecategorieën die gevonden zijn voor GoFrugal.