Over Ricochet

Ricochet Consignment Software is a business management and POS solution built for the retail and consignment industries. This cloud-based platform offers users a way to run reports, manage sales, and view or enter inventory from any place using any tablet or desktop device.

Ricochet Consignment allows users to create customized consignment splits, categories, and item fees. Vendors and consignors can sign in from anywhere and view or manage inventory, track payouts, and view item statuses. Inventory can be managed with quick-add and quick-search for items, inventory filtering, and label printing. Ricochet’s intuitive interface also allows users to manage consignor accounts, add and edit information, keep track of their customers, view each consignor’s store credit, and keep track of single and global payouts.

Ricochet’s point of sale (POS) system allows users to sell their inventory, search for and sell items without tags, and conduct manual sales of items before adding them to the inventory. Users can also apply discounts to specific items or a collection of items automatically. Reports can be generated for any time period to track overall sales, sales per employee, and item aging, and end-of-day reports can be created easily.

Prijzen vanaf:

US$ 109,00/maand

  • Gratis versie
  • Gratis proef
  • Abonnement

Top 5 alternatieven voor Ricochet

Voornaamste voordelen van Ricochet

• The point of sale (POS) allows users to sell items whether or not they have been pre-inventoried, and locate and sell items which have lost their tags.

• Vendors can log in to the platform to manage their inventory, print labels, and track payouts, and consignors can log in to view items and payout histories.

• Users can add items to the inventory, filter inventory and search for specific items, and print item labels.

• End-of-day and sales detail reports can be generated to track overall sales, sales per employee, item aging for expiring items, and more.

• Ricochet Consignment Software can be customized with commission splits, auto-discounting, item categories, multiple sales tax rates, and item fees.

Apparaten

Bedrijfsgrootte

K M G

Markten

Canada, Mexico, Verenigde Staten

Ondersteunde talen

Engels

Prijzen vanaf:

US$ 109,00/maand

  • Gratis versie
  • Gratis proef
  • Abonnement

Top 5 alternatieven voor Ricochet

Afbeeldingen

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Functies

Totaal aantal functies van Ricochet: 36

  • Aanpasbare categorieën
  • Afbetalingsbeheer
  • Beheer van cadeaubonnen
  • Beheer van ontvangstbewijzen
  • Betalingen verwerken
  • Btw-beheer
  • Categoriseren/Groeperen
  • Consignantbeheer
  • Elektronische betalingen
  • Elektronische handtekening
  • Etiketten drukken
  • Integratie in de administratie
  • Integraties van derden
  • Klantenaccounts
  • Klantendatabase
  • Kortingsbeheer
  • Loyaliteitsprogramma
  • Multilocatie
  • Personeelsbeheer
  • Provisiebeheer
  • Rapportage en statistieken
  • Realtime gegevens
  • Realtime updates
  • Retail POS
  • Retailbeheer
  • Retourbeheer
  • Retouren bijhouden
  • Streepjescodes en tickets scannen
  • Touchscreen
  • Verkooppunt
  • Verkooprapporten
  • Verwerking van creditcards
  • Voorraad bijhouden
  • Voorraadbeheer
  • Zelfserviceportal
  • eCommerce-beheer

Alternatieven

WooPOS

4,5
#1 alternatief voor Ricochet
WooPOS -- Point of sale and inventory management for WooCommerce and Shopify. Fit businesses for up to 1000 employees...

POSIM

4,4
#2 alternatief voor Ricochet
Built for retail companies that need more than a light-weight cloud POS. POSIM is perfect for complex and unique...

KORONA

4,6
#3 alternatief voor Ricochet
KORONA POS software provides an advanced solution for retail stores, ticketing services, wineries, and QSRs. KORONA...

Cumulus Retail

4,8
#4 alternatief voor Ricochet
Cumulus Retail software is a Celerant retail management solution for small and mid-size retailers. The product helps...

Reviews

Totaalscore

4,8 /5
(110)
Prijs-kwaliteitverhouding
4,8/5
Functies
4,5/5
Gebruiksgemak
4,7/5
Klantenondersteuning
4,9/5

Heb je Ricochet al?

Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.

Schrijf een review!
5 van 110 worden weergegeven
Gary M.
Totaalscore
  • Sector: Detailhandel
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Not Just Consignment Software - A solution.

Beoordeeld op 13-12-2019

Barcoding, website/storefront sync integration, layaway, reporting, a loyalty program for my...

Barcoding, website/storefront sync integration, layaway, reporting, a loyalty program for my customers, auto-discounts, easy access to online vendor sign-in so my consigners can see what is selling, what is owed to them and when contracts are ending, it stops the unnecessary phone calls throughout the day asking if a vendor has money to pick up.

Pluspunten

It is flexible. I can make this software adapt to my business needs. I can be a consigner, a store shop owner, a flea marketer, ebay consigner, craft store, space rentals, a retail store and so much more. If there is an internet connection I am in business.

Minpunten

Ease of posting products on to the website. I am hoping the new app with help out with this. I would like to use one simple method to post a product directly to my website with pictures and all. I can kinda of do it with the mobile browser but would be so much easier with a dedicated app. I think this would help our vendors to add products.

Allow for other credit card company choices. I prefer Square as my credit card provider so to process credit cards I need to switch apps to process the transactions. It's a pain but not a deal-breaker.

Cost is a bit high at $109 a month and an extra $39 for the website. So the total annual cost to run the software is almost $1,800 a year. You save a some money by paying annually rather than monthly.

Overwogen alternatieven

Shopify, Claris FileMaker en BigCommerce

Redenen om over te stappen op Ricochet

The consignment and vendor feature is top class. It helps the owners use the software so they understand the needs of the business.

Antwoord van Ricochet

Thanks for the 5 stars, Gary! We'll keep cranking away at new features that might fit your needs. The good news is that we have a significant update in the works to make the vendor listing process much better!

Athena P.
Totaalscore
  • Sector: Consumentendiensten
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Very helpful software for consignment tracking

Beoordeeld op 2-1-2020

Up until the format was updated we had a great handle on how to use the system to fit our needs. It...

Up until the format was updated we had a great handle on how to use the system to fit our needs. It has proven to be a great help in that multiple users can have access to the same information. There is however an extreme lack of communication. We were not informed that the entire format was being changed and logged in one day to a new set-up with no option to revert back. Features are also disabled or removed without letting the clients know causing navigation issues.

Pluspunten

This software is extremely helpful in tracking our consignors, their sales, percentages, and important data such as addresses and phone numbers. The newer format also allows us to add images if inventory items which will be very helpful when we have more staff available to log the inventory.
It is also very helpful to be able for all users to see what inventory items are in stock vs paid out to the client as well as notes left by other users.

Minpunten

I don't like that the software assigns its own descriptors to each client rather than offering the user an option of using its descriptors or your own. I understand these markers are important for the automation algorithm but not helpful for many. Also, since we do not use bar-code scanning and enter all sales manually, the newer layout DOES NOT ALLOW us to find the inventory by our own parameters in the POS tab (ie. client name or consignor number). This has proven to be a time consuming annoyance.

Overwogen alternatieven

SixBit Software en SimpleConsign

Redenen om voor Ricochet te kiezen

Access was using an in-house created database that was more difficult to share among other users with no direct cloud access for changes

Redenen om over te stappen op Ricochet

It fit the bill at the time and was budget friendly.

Antwoord van Ricochet

Thanks for the review, Athena. Sorry you had trouble migrating to the newer version. We try our best to make sure we modify and keep the most essential functions as the software improves.

Darla J.
Totaalscore
  • Sector: Detailhandel
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Ricochet user

Beoordeeld op 11-1-2020

Pluspunten

Ease of use, accessibility of customer support on weekdays, the price is fair, lots of features.

Minpunten

Unless this isn't a software issue (and instead is a lack of knowledge on the user's part) I don't care for how small the print is on the stickers we print to put on our inventory.

Antwoord van Ricochet

Thanks for the feedback, Darla. We're sorry that the print is too small for your labels. As we build more label templates, there may be a way we can give you the option to increase the font size.

Carina L.
Totaalscore
  • Sector: Kleding en mode
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

From entering items manually to full integration!

Beoordeeld op 23-12-2019

I love being able to serve my consignors and customers using one software.

I love being able to serve my consignors and customers using one software.

Pluspunten

What I like most about this software is the user-friendly interface. As a new business, we needed a software that wasn't going to take months of trial to figure out and that could integrate a lot of the steps to save time. I love that it has been able to accommodate our business needs as we grow and we are excited for new features to release. We also love the team behind the software who is always available to answer any questions or concerns.

Minpunten

What I like the least about this software is the limitation on the selection of an integrated payment processor. There is basically no other option. I would love if it could integrate with square so I can take payments on my phone and on the go. Another thing I dislike is the limited information on reports. It would be great to have more bookkeeping/accounting details integrated into them. I also dislike that it doesn't have some basic features I find would be helpful as a business owner.

Overwogen alternatieven

Rose for Square

Redenen om over te stappen op Ricochet

I chose Ricochet because it had the most user-friendly interface and the most features for the price.

Antwoord van Ricochet

Thanks for the 5-stars, Carina! We are working to expand reporting this year. And our payments partner is building a mobile device as well! Hopefully, these will help sort out some of your needs this year.

Kristi H.
Totaalscore
  • Sector: Detailhandel
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

A User Friendly Software with Exceptional Customer Support

Beoordeeld op 20-12-2019

We always feel heard by the Ricochet team and appreciate their willingness to discuss possible...

We always feel heard by the Ricochet team and appreciate their willingness to discuss possible improvements or even explain why a desired feature may not be effective in meeting all their customer's needs. We understand that not every feature we may want is an asset for every store/shop they service.

The pros outweigh the cons and we actually value their commitment to delivering a software that works but isn't overwhelmed with "bits and pieces" of features that only meet the needs of some.

Pluspunten

We began our consignment business with Ricochet and truly believe it played a huge part in our success and is a key to our continued growth.

Our team frequently comments on how easy it is to use the software. Many of us have had past experience with systems that were cumbersome and clunky; in comparison Ricochet has an interface that makes it easy to train new staff. Our new staff members quickly get comfortable and confident in using the POS which allows our team to focus our attention on better serving our customers and consignors.

As we have grown, Ricochet has evolved along with us. The Ricochet team is constantly working on making the software better and adding features that give us the ability to do business more efficiently. It is important to us to be partnered with service providers who are always looking to enhance their services because it enables us to also always be improving.

Their customer support is exceptional. A team member is always readily available to assist and answer questions. We appreciate this level of service because it allows us to offer the same value to our customers and consignors.

Minpunten

There are some features and capabilities we hope to see in the future.

Overwogen alternatieven

ConsignCloud

Redenen om over te stappen op Ricochet

We felt that most of the interfaces seemed dated and awkward. The few systems that had aesthetics and features that were more comparable to modern retail options seemed to be loaded with irrelevant features that made use cumbersome and a little confusing .* When inquiring on the software and attempting to experience demos and trials, we frequently we're never contacted or had a chance to have a conversation with an actual person. The couple times we did speak with someone they felt very disconnected from the software as if they were just "sales reps." This was one of the biggest reasons we chose Ricochet. We were quickly contacted via phone and the conversation made us feel confident in their knowledge, quality of the software, their commitment to offering value, and the type of customer service we would receive. As a brick and mortar store with some online presence, we're in the business of building relationships with people and creating a value to benefit them -- we want to do business with services providers that have similar mindsets. *Please note we haven't researched any other software recently. We opened our store in 2015 and this was our experience at that time.

Antwoord van Ricochet

Fantastic review, Kristi! Reclamation has been a part of our success too! Thanks for your commitment and thoughtful feedback.

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Ricochet - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over Ricochet.

Ricochet kent de volgende prijsmodellen:

  • Vanaf: US$ 109,00/maand
  • Prijsmodel: Abonnement
  • Gratis proef: Beschikbaar

Ricochet for Retail - $99/month or $899/year (billed annually) Ricochet for Consignment - $109/month or $999/year (billed annually)

Ricochet heeft de volgende typische klanten:

Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500

Ricochet ondersteunt de volgende talen:

Engels

Ricochet ondersteunt de volgende apparaten:

iPhone (mobiel), iPad (mobiel)

Ricochet kan worden geïntegreerd met de volgende toepassingen:

Mailchimp, QuickBooks Online Advanced, ShipStation

Ricochet biedt de volgende ondersteuningsopties:

E-mail/helpdesk, Telefonische ondersteuning, Chatten

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