Filestage

Pluspunten

- intuitive usability
- easy online review & collaboration - directly in the web interface
- clients can comment the content easily without need to register
- easy upload of different versions
- complete documentation about reviews and versions
- very time-saving & transparent
- you do not need to send emails back and forth
- my customers love it as this tool simplifies our cooperation

Minpunten

No Cons :-)

Only, I wish tere was the possibility to upload and review more file formats.

Pluspunten

- Easy interface
- Easy feedback
- Documentation
- Great customer service

Easy interface, especially for customers. My clients can provide me with detailed feedback on the spot. They just click into the video and write a comment. They don't need to send timecodes, need to make lists, write an email. Revision became much more efficient.
Once my customer reviewed my videos, pdf's etc. I get a notification and have an easy to do list.

It's possible to brand the software and fit it into your company.

You also have a clear documentation and approval from your customers, which can be handy when things get complicated at a later point.

Filestage is easy reachable and help with everything.

Minpunten

Features for sorting projects: The interface improved a lot since I started, but there are small things, for which I use workarounds.
Projects in the overview can't be sorted in an easy. I think it's only date and alpha-numerical. I rename my projects therefore with 00.. 01.. etc.
But the team is listening and I hope the will add this feature soon!

Pluspunten

We have a creative studio where we design and paint graphics, and Filestage has been a game-changer for getting projects from concept to the real world quickly, with very happy clients (and us). We usually start off with a draft document, send a link to the client, have the client comment directly on the draft with questions/feedback, and then we can respond and/or add a new draft, then repeat the whole process until everyone's happy. We like how easy it is to get a client to respond on Filestage, and that our clients aren't forced through a weird UI or made to sign up for the app themselves. We love not having to send giant PDFs through email or dropbox, and forcing document download after document download until you can't remember which version is the most recent or how many times you have the same document draft saved in your "downloads" folder. That said, you can still enable each Filestage doc to be downloadable, so if our clients do want to download files, we like that it's an option for them.

Minpunten

Clunky to use on mobile, an app would be great eventually, for even more on-the-go quick response ability. Price is a bit steep too, but you get a lot, so understandable.

Pluspunten

With Filestage we collaborate on different types of content for various range of uses. You can communicate more precisely with your teammates or remote employees and tell exactly what u want to change, edit or remove. Filestage gives us more clarity in all aspects of content collaboration and content process review. Our workflow now is more streamlined and we are able to execute things faster.

Minpunten

I have nothing to complain about specifically. Some bugs can occur when you are using a lot of plugins but that's pretty much normal.

Pluspunten

On the bright side, it does do what it claims to do. Most of the time. When there aren't bugs. And they are constantly improving the app, so there's that.

Minpunten

But... it's buggy. Often we receive complaints from clients about a video not loading, or not playing back, or not being able to scrub through the video. Or even being redirected to the Filestage homepage without any errors. There are better alternatives, but you have to pay more for them.