---
description: Gedetailleerde beoordelingen over BeyondTrust Remote Support: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk BeyondTrust Remote Support met soortgelijke producten.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: BeyondTrust Remote Support reviews, prijzen en scores | GetApp Nederland 2026
---

Breadcrumb: [Startpagina](/) > [Helpdesk software](/directory/287/help-desk-ticketing/software) > [BeyondTrust Remote Support](/software/113939/bomgar)

# BeyondTrust Remote Support

Canonical: https://www.getapp.nl/software/113939/bomgar

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> BeyondTrust Remote Support (voorheen Bomgar Remote Support) is een toonaangevende oplossing voor beveiligde toegang tot en ondersteuning van elk apparaat of systeem, waar ook ter wereld.
> 
> Oordeel: score van **4.6/5** door 2010 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**.

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## Snelle statistieken en scores

| Metriek | Score | Details |
| **In totaal** | **4.6/5** | 2010 Reviews |
| Gebruiksgemak | 4.5/5 | Gebaseerd op alle reviews |
| Klantenondersteuning | 4.5/5 | Gebaseerd op alle reviews |
| Prijs-kwaliteitverhouding | 4.4/5 | Gebaseerd op alle reviews |
| Functies | 4.5/5 | Gebaseerd op alle reviews |
| Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) |

## Over de leverancier

- **Bedrijf**: BeyondTrust
- **Opgericht**: 1985

## Commerciële context

- **Beginprijs**: US$ 1.995,00
- **Prijsmodel**:  (Gratis proef)
- **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (lokaal), Linux (lokaal), Android (mobiel), iPhone (mobiel), iPad (mobiel)
- **Ondersteunde talen**: Duits, Engels, Frans, Nederlands
- **Beschikbare landen**: Australië, Canada, Duitsland, Verenigd Koninkrijk, Verenigde Staten

## Functies

- API
- Aanmeldingsgegevensbeheer
- Aanpasbare branding
- Activiteiten volgen
- Alerts/Escalation
- Annotaties
- Audittrail
- Authenticatie in twee stappen
- Beheer van gebruikerssessies
- Bestanden delen
- Bestandsoverdracht
- Beveiligde gegevensopslag
- Chatten/messaging
- Communicatie via meerdere kanalen
- Compliancebeheer
- Controle en beheer op afstand
- Enquêtes en feedback
- Gebruikersbeheer
- Kennisbankbeheer
- Least privilege

## Integraties (13 in totaal)

- Agiloft
- Autotask PSA
- ChangeGear
- Cherwell Service Management
- FootPrints
- Freshservice
- Intelligent Service Management
- JIRA Service Management
- Salesforce Sales Cloud
- ServiceNow
- SysAid
- TOPdesk
- Zendesk Suite

## Ondersteuningsopties

- E-mail/helpdesk
- Veelgestelde vragen/forum
- Kennisbank
- 24/7 (contact met medewerker)
- Chatten

## Categorie

- [Helpdesk software](https://www.getapp.nl/directory/287/help-desk-ticketing/software)

## Gerelateerde categorieën

- [Helpdesk software](https://www.getapp.nl/directory/287/help-desk-ticketing/software)
- [Software voor ondersteuning op afstand](https://www.getapp.nl/directory/563/remote-support/software)
- [PAM-software (Privileged access management)](https://www.getapp.nl/directory/1181/privileged-access-management/software)

## Alternatieven

1. [Zoho Assist](https://www.getapp.nl/software/9913/zoho-assist) — 4.7/5 (1445 reviews)
2. [TeamViewer ONE](https://www.getapp.nl/software/90948/teamviewer) — 4.6/5 (11629 reviews)
3. [AnyDesk](https://www.getapp.nl/software/120039/anydesk) — 4.6/5 (1787 reviews)
4. [Slack](https://www.getapp.nl/software/91563/slack) — 4.7/5 (24142 reviews)
5. [Supremo Remote Desktop](https://www.getapp.nl/software/132559/supremo-remote-desktop) — 4.7/5 (447 reviews)

## Reviews

### "Reliable and Secure Remote Support" — 4.0/5

> **Priyanka** | *6 januari 2025* | Computersoftware | Aanbevelingsscore: 8.0/10
> 
> **Pluspunten**: Its easy to use and super secure. The session recordings and reports are helpful, and it works well across platforms. It’s reliable and gets the job done.
> 
> **Minpunten**: Its bit pricey, especially for smaller teams. The setup process can be a bit complicated, and it took time to fully integrate with other tools.
> 
> Its reliable and secure, with great features like session recording and cross-platform compatibility. While it can be a bit pricey and complicated to set up, it’s definitely worth it for teams needing strong remote support capabilities.

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### "BeyondTrust - The last remote support tool you will buy." — 5.0/5

> **Jonathan** | *13 mei 2024* | Hoger onderwijs | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: We have loved everything about this tool. The fact that we can easily remote into any machine, whether on campus or off and if they are connected to the domain we can do a jump straight to that device without having the user do anything.
> 
> **Minpunten**: I don't know that I have found anything I don't like about BeyondTrust Remote Support. If I had to say anything it might be that it's complicated to add SSO users as admins.
> 
> We started out with just a few licenses and during COVID added more since more users were at home but afterwards we realized how great it was and kept our licenses because we use it so much more.

-----

### "Reviewing Zoho- A Remote Access Software" — 3.0/5

> **Geverifieerde reviewer** | *22 december 2022* | E-learning | Aanbevelingsscore: 5.0/10
> 
> **Pluspunten**: The software integrated nicely with what we were already using.
> 
> **Minpunten**: Their customer support service is not great. Since English is not their first language and they were hired just to answer a phone, they are of very little help.
> 
> Overall ZOHO is ok, but I have used better.

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### "Remote support software Bomgar" — 5.0/5

> **Obakeng** | *19 januari 2022* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: When it comes to allowing IT to remotely access their computers, employees will always be hesitant. This can result in a significant increase in resolution and deployment times. However, because of its various capabilities and customization choices, Bomgar Remote Support has a full set of tools that allow the organization and its users to feel confident in allowing IT to remotely access their machine.
> 
> **Minpunten**: For your employees and IT support, Bomgar Remote Support is simple to set up and maintain. You can install a shortcut on PCs that will automatically start remote sessions, or you can have a support representative provide you a session key to start the session. As a result, you have a lot of flexibility in how you manage support sessions. Once you've been remoted in, you'll have access to a variety of choices for operating the computer, such as control panel shortcuts, screenshot options, and a simple file sharing interface. The customer can view everything that is going on and communicate with the representative via a chat box that also displays useful information such as the commands that the representative is performing.
> 
> I love it as you can remote into one machine as a group or during a troubleshooting meetings

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### "My freind for IT support" — 4.0/5

> **Changdae** | *9 februari 2023* | Bankwezen | Aanbevelingsscore: 7.0/10
> 
> **Pluspunten**: I am an IT support. The size of company is the 30 people. So I use this program so frequently. I can support them as soon as possible.
> 
> **Minpunten**: The most helpful thing about BeyondTrust Remote Support is that IT staff can communicate with employees about the status of their requests and any questions they have. This open line of communication and real-time delivery of notifications helps ease frustration caused by IT issues.
> 
> The initial setup is not very intuitive. It can be challenging to find the exact options that work for a specific environment. App deployment can be tricky with the installer deleting after installation.

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## Links

- [Bekijk op GetApp](https://www.getapp.nl/software/113939/bomgar)

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| en | <https://www.getapp.com/security-software/a/bomgar/> |
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| nl | <https://www.getapp.nl/software/113939/bomgar> |
| nl-BE | <https://www.getapp.be/software/113939/bomgar> |

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