Over Thryv
Thryv is de alles-in-één beheersoftware die is ontworpen voor kleine bedrijven. In tegenstelling tot andere software integreert Thryv functionaliteiten zoals contactbeheer, CRM (Customer Relationship Management), sms-berichten en e-mailmarketing, online advertenties en reputatiebeheer, online boeken van afspraken, planning voor sociale media, betalingsverwerking en meer. Kleine bedrijven hebben slechts één tool, één aanmelding en één scherm nodig om alles te beheren. Thryv werkt op mobiele iOS- en Android-apparaten, zodat ondernemers 24/7 onderweg toegang hebben tot en inzicht in Thryv.
Thryv begint met contact- en klantenbeheer via de ingebouwde, volledig functionele CRM. Bedrijven kunnen hun database met contactpersonen beheren, leads bereiken en ontwikkelen via geplande communicatie en inzicht verkrijgen in klanten door middel van verrijkte gegevensanalyse. Bedrijven kunnen vervolgens communiceren met contactpersonen en klanten via sms en e-mail, allemaal vanaf één dashboard. Ondernemers kunnen automatische herinneringen inplannen om te reageren op berichten van klanten of vooraf afspraken- en betalingsherinneringen voor klanten activeren.
Bedrijven gebruiken Thryv ook om online aanwezig te zijn, met consistente bedrijfsadvertenties op meer dan 60 vertrouwde sites en een aangepaste webportal voor het bereiken van nieuwe en huidige klanten. Thryv omvat reputatiebeheer, zodat bedrijfseigenaren ook hun online beoordelingen en reviews kunnen volgen en snel op feedback kunnen reageren.
Thryv regelt online afspraakplanning en boekingsbeheer voor persoonlijke afspraken, groepslessen en andere grootschalige evenementen. Het omvat agendasynchronisatie, zodat ondernemers inzicht krijgen in de werkroosters van hun personeel. Plan automatische herinneringen van tevoren om het aantal no-shows te verminderen. Bied klanten de mogelijkheid je te betalen bij het boeken, van tevoren, volgens een betalingsregeling of in termijnen, op het moment van afspraak of later, en dit alles vanuit Thryv. Thryv integreert met Braintree van PayPal om creditcardverwerking en het mobiel scannen van kaarten aan te bieden tegen concurrerende tarieven zonder verrassingen.
Afbeeldingen
Twijfels over Thryv?
Vergelijk met een populair alternatief
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
Alternatieven
Square Point of Sale
EZ Texting
MailerLite
Textmagic
Reviews
Heb je Thryv al?
Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.
- Sector: Gezondheid, wellness en fitness
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Great tool for a small business looking to grow!
Beoordeeld op 13-12-2020
Overall, I'm very happy with Thryv! It helps me come across as more professional, and I like that...
Overall, I'm very happy with Thryv! It helps me come across as more professional, and I like that there are options to scale as my business grows
Pluspunten
Thryv is easy to use and has a lot of the tools I needed for my small business. The scheduling tool and website help me to have a more professional presence.
Minpunten
Sometimes the app is slow to load, but overall I'm happy with my Thryv experience!
Antwoord van Thryv
Hi Caitlyn, thank you for your review! We are happy to hear that Thryv is meeting your business needs. It is important to make sure you have an online presence now more than ever, and we are glad that you have chosen us to help!
Thryv is constantly looking for ways to improve, and your feedback helps. We have a few things in the works for 2021. To stay up to date, feel free to leave a suggestion in your Thryv software, and you will get a notification of the latest news. - Gabe
- Sector: Gezondheid, wellness en fitness
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Great comprehensive software package for a small business
Beoordeeld op 12-7-2023
Very helpful, more useful than I expected when I chose it
Very helpful, more useful than I expected when I chose it
Pluspunten
Love the calendar, CRM, online appts and reminders, and ability to create/edit/send & re-send invoices (& take payment online)
Minpunten
Searching the CRM -- when you type a first and last name it shows ALL entries that match either the first or last name, and then I have to scroll through to find what I'm looking for. Just show me the perfect match! Or at least make it the first thing I see.
Antwoord van Thryv
Hi Jennifer, thank you for your review. It is great to see how Thryv is helping you stay more organized and helps streamline your customer's experience. Also, thank you for your feedback, I will be sending this to our team for them to look into. In the meantime, you can always submit your suggestions right in Thryv for others to see and vote on! - Gabe
- Sector: Bouw
- Bedrijfsgrootte: 2-10 werknemers
- Anders 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 0.0 /10
Poor Customer Support, still withdraw full price from your account even though they said not
Beoordeeld op 26-1-2020
I had to reach out to their [SENSITIVE CONTENT HIDDEN] about 1+ years ago in order to get my...
I had to reach out to their [SENSITIVE CONTENT HIDDEN] about 1+ years ago in order to get my website fix because they keep on pushing from one team to another. I have been frustrated with their unprofessional customer services since 2017 and I'm about to send another email to the [SENSITIVE CONTENT HIDDEN] about this ridiculous charge of $199. This is a scam and rip-off from their customers who decided to leave.
Pluspunten
If you have a full-time staff to use this software to run your business then it should be okay.
Minpunten
1. You need to constantly check your website because you know when they mess it up to become a blank page. You will not get an easy resolution from their CSR without a request to speak with the manager.
2. If you terminate the agreement earlier then they hold you accountable to pay them until the term expired. On the other hand, when the term is expired and they continue to charge you month-to-monthly without giving you the courtesy email to let you know about the term being the change.
3. I was 3 or 4 days into the new month and request to terminate because my contract has been expired for I don't even know how long. [SENSITIVE CONTENT HIDDEN] promised me that she will wave the 1-time pro-rate fee that give me the weekend to retrieve all the emails that I need and forward it to my Google account. That was a lied and on Monday I got charge for the full-price $199. I have appeal with my bank and call Thryv, they have the nerve to tell me that they are not going to refund the charge. If you are looking then stay away from Thryv.
Antwoord van Thryv
Hey Jenny! Very sorry for all the trouble! I sent your concerns over to our Client Care Escalations team! They'll be getting back to you as soon as possible! Please let us know what else we can assist you with. -Chandlor
- Sector: Design en ontwerp
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 7.0 /10
Impressive Customer Service and Good Tools
Beoordeeld op 23-8-2022
Overall, I've enjoyed Thryv. It's a bit more expensive than I ultimately can afford right now...
Overall, I've enjoyed Thryv. It's a bit more expensive than I ultimately can afford right now (being as my business is relatively new and still trying to grow). But, I'm going to stick with it and put in the work to make it a success. Thryv will be of great benefit especially when the ball gets to rolling really well.
Pluspunten
I love that I can get a quick response from Customer Service, and they are always so eager to help. I really love the follow-up meetings with coaches. I really hope these coaching sessions will help my business grow. The social media posting tools are great! The calendar and booking features are great! I would love it if I could give my clients the option to choose from meeting locations, but I'm not seeing that option anywhere. I may check with a coach at some point. Not a big deal though.
Minpunten
Whew. I've been around and around regarding the auto-billing / auto-invoicing. I have clients that want an invoice each month to pay for the services I provide them. I'm still manually having to create and send these invoices each month. I would LOVE to see this work better and be a little more user friendly.
Antwoord van Thryv
Hi John, thank you so much for your review. It makes our day even better when we hear how Thryv is helping your business by having the tools you need in one spot! We appreciate your feed back and will continue to make improvements where we can. I will be taking this information back to our team. If you ever need assistance, please call our Free 24-Hour Thryv Support line at 844-998-4798. - Gabe
- Sector: Milieudiensten
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
A Huge Help for Small Businesses
Beoordeeld op 25-8-2020
Thryv launched my company and helped me grow to a place where I needed more specific software to...
Thryv launched my company and helped me grow to a place where I needed more specific software to meet my growing needs. I couldn't have imagined a better way to launch my business.
Pluspunten
I love how Thryv puts all the major pieces of software automation for a small business into one location that is easily accessible via a web browser or app. For small business owners who also work in the field, the Thryv App is critical to continue switching out the technician and manager hats.
Minpunten
Thryv is a great piece of software but, because it is built for a generic audience, lacks features necessary for some specific industries. For me in pest control, there are a lot of pieces of Thryv that would make me want to use it as my primary system; however, because it is missing a couple critical pieces of data that I need to collect (like weather when we are spraying and pesticides we apply), I needed to buy another system which I use more than Thryv.
Redenen om over te stappen op Thryv
Thryv met my early needs better than either, but I need to use PestRoutes as well now that my company has grown because it offers some mission critical technology that Thryv doesn't, and likely will never, offer because Thryv is not specific to my industry.Antwoord van Thryv
Hey Garrett, thank you for your feedback, we are excited that you are enjoying Thryv! Our team is always open to feedback. On your Thryv dashboard, you'll see the feedback button in the bottom right-hand corner. Let us know what you would need to make the system work for your industry. We look forward to hearing your ideas.
- Gabe
Thryv - Veelgestelde vragen
Hieronder zie je enkele veelgestelde vragen over Thryv.V. Welke prijsmodellen heeft Thryv te bieden?
Thryv kent de volgende prijsmodellen:
- Vanaf:
- Prijsmodel: Gratis versie
- Gratis proef: Niet beschikbaar
V. Wat zijn de typische gebruikers van Thryv?
Thryv heeft de volgende typische klanten:
Zelfstandig ondernemer, 2-10, 11-50
V. Welke talen worden door Thryv ondersteund?
Thryv ondersteunt de volgende talen:
Engels, Spaans
V. Biedt Thryv ondersteuning voor mobiele apparaten?
Thryv ondersteunt de volgende apparaten:
Android (mobiel), iPhone (mobiel), iPad (mobiel)
V. Met welke andere apps kan Thryv worden geïntegreerd?
Thryv kan worden geïntegreerd met de volgende toepassingen:
AWeber, Acuity Scheduling, Better Proposals, BombBomb, Chatfuel, ClickFunnels, Constant Contact, ConvertKit, Dropbox Business, Dropbox Sign, Emburse Abacus, Evernote Teams, FullContact, Gmail, GoCanvas, GoTo Webinar, Google Calendar, Google Contacts, Google Docs, Google Forms, Highrise, HubSpot CRM, Instagram, Invoice Ninja, Join.Me, Jotform, Keap, Limo Anywhere, LinkedIn for Business, LiveChat, Mailchimp, Mailgun, Meta for Business, Microsoft 365, Microsoft Excel, PayPal, Pipedrive, QuickBooks eCommerce, Quickbooks Online, RightSignature, SalesRabbit, Salesforce Marketing Cloud Account Engagement, Salesforce Sales Cloud, Shopify, SignRequest, Slack, Square Point of Sale, Stripe, Thinkific, Trello, Twilio, Twitter/X, WordPress, Zapier, Zoho Books
V. Welke mate van ondersteuning heeft Thryv te bieden?
Thryv biedt de volgende ondersteuningsopties:
E-mail/helpdesk, Veelgestelde vragen/forum, Kennisbank, Telefonische ondersteuning, 24/7 (contact met medewerker), Chatten
Gerelateerde categorieën
Bekijk alle softwarecategorieën die gevonden zijn voor Thryv.
- CRM-software
- Factuurprogramma's
- Afspraken software
- Contactbeheer software
- Lead management software
- Voorspellende lead scoring software
- Social media management tools
- SMS-marketing software
- Review management software
- Reputatiemanagement software
- Marketing automation software
- Social media marketing tools
- Social CRM-tools
- CRM-software voor makelaars
- Campagne management software
- Franchise management software
