--- description: Gedetailleerde beoordelingen over IT Glue: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk IT Glue met soortgelijke producten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: IT Glue reviews, prijzen en scores | GetApp Nederland 2026 --- Breadcrumb: [Startpagina](/) > [MSP-software (Managed service provider)](/directory/645/managed-service-providers-msp/software) > [IT Glue](/software/113707/itglue) # IT Glue Canonical: https://www.getapp.nl/software/113707/itglue Pagina: 1 / 15\ Volgende: [Volgende pagina](https://www.getapp.nl/software/113707/itglue?page=2) > IT Glue is cloudgebaseerde, SOC 2-conforme IT-documentatieoplossing die is ontworpen om MSP's te helpen met het beheren van documentatie en het verminderen van tijd besteed aan het zoeken naar informatie. Het platform biedt flexibele bedrijfsmiddelentracering, relatietoewijzing, automatisering van documentatie, checklists, workflows en meer. > > Oordeel: score van **4.6/5** door 342 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.6/5** | 342 Reviews | | Gebruiksgemak | 4.6/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.4/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.4/5 | Gebaseerd op alle reviews | | Functies | 4.5/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Kaseya - **Locatie**: Miami, VS - **Opgericht**: 2004 ## Commerciële context - **Beginprijs**: US$ 29,00 - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Australië, België, Canada, Cyprus, Denemarken, Duitsland, Estland, Finland, Frankrijk, Hongkong SAR van China, Ierland, Israël, Macau SAR van China, Maleisië, Nederland, Nieuw-Zeeland, Noorwegen, Oostenrijk, Singapore, Verenigd Koninkrijk en 5 meer ## Functies - API - Aanmeldingsgegevensbeheer - Aanpasbare branding - Aanpasbare formulieren - Aanpasbare rapporten - Aanpasbare sjablonen - Aanpasbare velden - Aanstellen (van personeel) - Active Directory-integratie (AD) - Activiteiten volgen - Activiteitendashboard - Archiveren en retentie - Asset Lifecycle Management - Assets volgen - Auditbeheer - Audittrail - Back-up en herstel - Beheer van IT-assets - Beheer van Service Level Agreements (SLA's) - Beheer van problemen ## Integraties (60 in totaal) - Addigy - Autotask PSA - Auvik - BVoIP - Backupify - Barracuda RMM - BrightGauge - BullPhish ID - Cisco Meraki - CloudRadial - ConnectWise Automate - ConnectWise Cybersecurity Management - ConnectWise PSA - Continuum PPM - Crewhu ... en 45 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Kennisbank - Telefonische ondersteuning - Chatten ## Categorie - [MSP-software (Managed service provider)](https://www.getapp.nl/directory/645/managed-service-providers-msp/software) ## Gerelateerde categorieën - [MSP-software (Managed service provider)](https://www.getapp.nl/directory/645/managed-service-providers-msp/software) - [Wachtwoordmanager](https://www.getapp.nl/directory/677/password-manager/software) - [Leveranciersmanagement software](https://www.getapp.nl/directory/993/vendor-management/software) - [IT-asset management software](https://www.getapp.nl/directory/325/it-asset-management/software) - [ICT-beheersoftware](https://www.getapp.nl/directory/771/it-management/software) ## Alternatieven 1. [N-central](https://www.getapp.nl/software/1999255/solarwinds-n-central) — 4.2/5 (253 reviews) 2. [N-sight RMM](https://www.getapp.nl/software/109249/solarwinds-msp-rmm) — 4.3/5 (202 reviews) 3. [NinjaOne](https://www.getapp.nl/software/108129/ninjarmm) — 4.7/5 (297 reviews) 4. [SuperOps](https://www.getapp.nl/software/2050597/superops-ai) — 4.6/5 (65 reviews) 5. [Remote Monitoring and Management](https://www.getapp.nl/software/102017/atera) — 4.5/5 (456 reviews) ## Reviews ### "ITGlue" — 5.0/5 > **Chris** | *22 augustus 2023* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Integration and automation of our documentation and platforms we use. > > **Minpunten**: Integration challenges every integration comes with its own issue, but often we need to jump thru hoops to make the information appear congruent, and avoid duplications. > > Very good has added efficiency to our business. ----- ### "IT Glue Questionairre" — 5.0/5 > **Preston** | *10 februari 2025* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: The integrations with other platforms and systems, is the greatest strength and benefit on augmenting data with core systems in information. It really assists with automating a large portion of information and processes we have in place for our customers, and the services we provide. With these integrations we are able to automate many tasks and processes that would take quite a bit of manual labor otherwise, by providing a secure, streamline, automated solution to keep our team nimble and flexible for our customers; giving us the ability to work on more than one problem or issue simutaneously. The time to click to get the answer is a game changer and lifesaver bar none. > > **Minpunten**: Ability to setup MyGlue Structure and management for Customer Users. Another Con and wish, is the ability to synch with more than one PSA simultaneosly. The ability to do more automapping to exising configs for a new integration or new system that is added with integrations instead of having to make a manual mapping of a config for a customer whent the information already exists. Insted map paired configs that have the matching information and any that are not matched and fail mapped provide a list those items instead of being tasked with mapping things manually each time a new integration that requires mapping and matching to an existing config. > > I'm very happy with the overall purpose and function of what IT Glue provides for our operations. ----- ### "Why I left the ITGlue family" — 3.0/5 > **Alan** | *19 mei 2023* | Informatietechnologie en -diensten | Aanbevelingsscore: 2.0/10 > > **Pluspunten**: In the beginning, it really forced upon us a culture of creating useful documentation. > > **Minpunten**: ITGlue did help my business with documentation and business practices in the beginning. But, as my company matured, I questioned its value of not being fully enlisted in the Kaseya ecosystem, where most development went toward. Kaseya's business practices became apparent - lots of talk/promises with minimal action. It might be different if I entirely bought into the Kaseya ecosystem, but that was not my experience.However, I am still getting notices concerning items I voted on within the ideas pages with hundreds of upvotes (which many have had for over 5 years) and little to no action taken against these items. Also, in many cases, the ITGlue staffers argue against the use cases people propose, saying that is not how it is done but, at the same time, not offering any feasible workarounds.Additionally, Kaseya's approach, as well as respect toward the community, is severely lacking. Just ask many well-respected security vendors who have spoken up about issues/concerns and the backlash/punishment they have received in return. This is not how the MSP community works.If you are fully committed to the Kaseya ecosystem, this might be a different story; but it's not how I have chosen to do business, and I do not believe they are true partners of mine. Your experience may differ, but the many people I have talked to all share similar stories. > > In the long run, I believe ITGlue was not a good partner for us ----- ### "Happy to use" — 5.0/5 > **Eli** | *26 mei 2026* | Informatietechnologie en -diensten | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Password management and collaboration are the things I have enjoyed.i have had a lot of experience with these and im happy. > > **Minpunten**: It requires a lot of patience to get set up. Each client requires a lot of manual entry. I hope there is a new product to put data in. > > It’s been a positive experience as it helps me keep track of all the passwords. So I know how to get in and things aren’t lost or held in a csv. ----- ### "Excellent, mature documentation system" — 4.0/5 > **Lowell** | *11 februari 2025* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: It's got most of the features we need, good integrations, and very good role-based security. > > **Minpunten**: It lacks document tagging, and the rich text controls seem to have two different/conflicting settings for headings with regard to how they show up when used (i.e., different HTML style headings whether you're using the control at the top of the section, or the one that appears when you select text). > > It's been transformitive to move our documentation from OneNote back into a structured documentation system. We used to have one years ago but it was shut down by the company that acquired it. Now we're also using it to document all of our internal processes in the business (i.e., sales, accounting, etc.) not just technical processes. ----- Pagina: 1 / 15\ Volgende: [Volgende pagina](https://www.getapp.nl/software/113707/itglue?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.nl/software/113707/itglue) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Gestructureerde gegevens