--- description: Gedetailleerde beoordelingen over IT Glue: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk IT Glue met soortgelijke producten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: IT Glue reviews, prijzen en scores | GetApp Nederland 2026 --- Breadcrumb: [Startpagina](/) > [MSP-software (Managed service provider)](/directory/645/managed-service-providers-msp/software) > [IT Glue](/software/113707/itglue) # IT Glue Canonical: https://www.getapp.nl/software/113707/itglue Pagina: 1 / 15\ Volgende: [Volgende pagina](https://www.getapp.nl/software/113707/itglue?page=2) > IT Glue is cloudgebaseerde, SOC 2-conforme IT-documentatieoplossing die is ontworpen om MSP's te helpen met het beheren van documentatie en het verminderen van tijd besteed aan het zoeken naar informatie. Het platform biedt flexibele bedrijfsmiddelentracering, relatietoewijzing, automatisering van documentatie, checklists, workflows en meer. > > Oordeel: score van **4.6/5** door 331 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.6/5** | 331 Reviews | | Gebruiksgemak | 4.6/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.4/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.4/5 | Gebaseerd op alle reviews | | Functies | 4.5/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Kaseya - **Locatie**: Miami, VS - **Opgericht**: 2004 ## Commerciële context - **Beginprijs**: US$ 29,00 - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Australië, België, Canada, Cyprus, Denemarken, Duitsland, Estland, Finland, Frankrijk, Hongkong SAR van China, Ierland, Israël, Macau SAR van China, Maleisië, Nederland, Nieuw-Zeeland, Noorwegen, Oostenrijk, Singapore, Verenigd Koninkrijk en 5 meer ## Functies - API - Aanmeldingsgegevensbeheer - Aanpasbare branding - Aanpasbare formulieren - Aanpasbare rapporten - Aanpasbare sjablonen - Aanpasbare velden - Aanstellen (van personeel) - Active Directory-integratie (AD) - Activiteiten volgen - Activiteitendashboard - Archiveren en retentie - Asset Lifecycle Management - Assets volgen - Auditbeheer - Audittrail - Back-up en herstel - Beheer van IT-assets - Beheer van Service Level Agreements (SLA's) - Beheer van problemen ## Integraties (61 in totaal) - Addigy - Atera - Autotask PSA - Auvik - BVoIP - Backupify - Barracuda RMM - BrightGauge - BullPhish ID - Cisco Meraki - CloudRadial - ComplianceManager - ConnectWise Automate - ConnectWise Cybersecurity Management - ConnectWise PSA ... en 46 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Kennisbank - Telefonische ondersteuning - Chatten ## Categorie - [MSP-software (Managed service provider)](https://www.getapp.nl/directory/645/managed-service-providers-msp/software) ## Gerelateerde categorieën - [MSP-software (Managed service provider)](https://www.getapp.nl/directory/645/managed-service-providers-msp/software) - [Wachtwoordmanager](https://www.getapp.nl/directory/677/password-manager/software) - [Leveranciersmanagement software](https://www.getapp.nl/directory/993/vendor-management/software) - [IT-asset management software](https://www.getapp.nl/directory/325/it-asset-management/software) - [ICT-beheersoftware](https://www.getapp.nl/directory/771/it-management/software) ## Alternatieven 1. [N-central](https://www.getapp.nl/software/1999255/solarwinds-n-central) — 4.1/5 (195 reviews) 2. [N-sight RMM](https://www.getapp.nl/software/109249/solarwinds-msp-rmm) — 4.3/5 (194 reviews) 3. [NinjaOne](https://www.getapp.nl/software/108129/ninjarmm) — 4.7/5 (283 reviews) 4. [SuperOps](https://www.getapp.nl/software/2050597/superops-ai) — 4.6/5 (65 reviews) 5. [Atera](https://www.getapp.nl/software/102017/atera) — 4.5/5 (446 reviews) ## Reviews ### "ITGlue" — 5.0/5 > **Chris** | *22 augustus 2023* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Integration and automation of our documentation and platforms we use. > > **Minpunten**: Integration challenges every integration comes with its own issue, but often we need to jump thru hoops to make the information appear congruent, and avoid duplications. > > Very good has added efficiency to our business. ----- ### "Product Review - IT Glue" — 5.0/5 > **Tejas** | *29 mei 2025* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: The amazing interface of the ITGlue and reliability of the tool to use it anywhere and everywhere. Great sort of restriction and security it provides with lot of features like logging, Reporting, alerting. Great tool for Password management, Document management, asset management, site summary for the customers, contacts etc. > > **Minpunten**: Nothing to dislike about an IT Glue so far of my experience of last 5 years. I could see potential outage notification in advance so that is what we usually wanted as an organization > > Over experience with IT Glue is excellent and cannot think of any other tool as a document management system for the organization ----- ### "Overall disappointed" — 3.0/5 > **Joel** | *15 december 2020* | Computer- en netwerkbeveiliging | Aanbevelingsscore: 5.0/10 > > **Pluspunten**: The main feature of the product is document storage and it does this well. For storing configurations about your client's technology, expiries and passwords, I do give it high marks. The permissions are very granular so you are able to allow many users (and even clients) appropriate access. Whatever information you have for your client, there is a spot to store it. The offer a lot of integrations with RMMs, PSAs and other IT vendors. > > **Minpunten**: The granular permissions come at the cost of a learning curve in understanding how the permissions work. IT Glue tries to incorporate a lot of functionality to make it a more useful and all-in-one tool, but much of the functionality is just not good. For example, you can create checklists that can be reused on different sites but it is very basic. We use Process St for checklists and couldn't imagine moving to such an inferior product for a bit of convenience. The password manager is about where other mainstream password managers were 10 years ago. We were embarrassed to offer it to our clients. The website is not aesthetically pleasing and the app has only limited functionality. I have found the customer support to be terrible. > > It is regrettable that there is so little competition in this area. Because of this the product is expensive and the service poor. If there were more options we likely would have gone with a different solution. Hopefully there will be other players in the game by the time our agreement is up. Overall, we are disappointed in the value of this product. ----- ### "Great but not yet amazing\!" — 4.0/5 > **OIivier** | *28 mei 2025* | Informatietechnologie en -diensten | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: The interface is user-friendly, easy to navigate and customize. The integration with several vendors makes the documentation automation a blast. > > **Minpunten**: The support sometimes is slow and feature request takes time to implement. Although there are a lot of integration already baked in, some are missing in my opinion to make a modern documentation tool. > > I have been using it for several years and I would not go back to another documentation method. My experience has been mostly positive. The platform is easy to use, intuitive, and highly customizable, which makes documentation straightforward. However, there are some drawbacks. Despite these limitations, IT Glue remains a solid choice for centralized IT documentation, especially for MSPs looking for efficiency and consistency. ----- ### "A Game-Changer for IT Documentation and SOPs" — 5.0/5 > **Denuka** | *10 december 2025* | Informatietechnologie en -diensten | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: I really like how IT Glue makes day-to-day work faster and more organised. The Q shortcut to instantly find any documentation saves a huge amount of time, especially when juggling multiple clients. The Smart SOP generator is also very helpful for creating consistent processes quickly. I also value the ability to securely store 2FA details, which keeps everything in one place while maintaining strong security for the team. > > **Minpunten**: The search function can sometimes feel inconsistent, especially when trying to locate older or very specific records. Another issue is that even after an organisation is archived, some passwords still appear in search results, which can be confusing and impact overall data cleanliness. > > Overall, my experience with IT Glue has been very positive. It has streamlined how we manage documentation, standard operating procedures, notes, and critical client information in one central platform. The ability to link assets, create structured SOPs, perform quick text edits, and collaborate with the team in real time has been a huge time saver. The password injection integration with Datto RMM is especially powerful, allowing technicians to securely access systems without exposing credentials while improving efficiency and security across daily operations. ----- Pagina: 1 / 15\ Volgende: [Volgende pagina](https://www.getapp.nl/software/113707/itglue?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.nl/software/113707/itglue) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Gestructureerde gegevens