--- description: Gedetailleerde beoordelingen over IT Glue: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk IT Glue met soortgelijke producten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: IT Glue reviews, prijzen en scores | GetApp Nederland 2026 --- Breadcrumb: [Startpagina](/) > [MSP-software (Managed service provider)](/directory/645/managed-service-providers-msp/software) > [IT Glue](/software/113707/itglue) # IT Glue Canonical: https://www.getapp.nl/software/113707/itglue Pagina: 1 / 15\ Volgende: [Volgende pagina](https://www.getapp.nl/software/113707/itglue?page=2) > IT Glue is cloudgebaseerde, SOC 2-conforme IT-documentatieoplossing die is ontworpen om MSP's te helpen met het beheren van documentatie en het verminderen van tijd besteed aan het zoeken naar informatie. Het platform biedt flexibele bedrijfsmiddelentracering, relatietoewijzing, automatisering van documentatie, checklists, workflows en meer. > > Oordeel: score van **4.6/5** door 339 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.6/5** | 339 Reviews | | Gebruiksgemak | 4.6/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.4/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.4/5 | Gebaseerd op alle reviews | | Functies | 4.5/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Kaseya - **Locatie**: Miami, VS - **Opgericht**: 2004 ## Commerciële context - **Beginprijs**: US$ 29,00 - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Australië, België, Canada, Cyprus, Denemarken, Duitsland, Estland, Finland, Frankrijk, Hongkong SAR van China, Ierland, Israël, Macau SAR van China, Maleisië, Nederland, Nieuw-Zeeland, Noorwegen, Oostenrijk, Singapore, Verenigd Koninkrijk en 5 meer ## Functies - API - Aanmeldingsgegevensbeheer - Aanpasbare branding - Aanpasbare formulieren - Aanpasbare rapporten - Aanpasbare sjablonen - Aanpasbare velden - Aanstellen (van personeel) - Active Directory-integratie (AD) - Activiteiten volgen - Activiteitendashboard - Archiveren en retentie - Asset Lifecycle Management - Assets volgen - Auditbeheer - Audittrail - Back-up en herstel - Beheer van IT-assets - Beheer van Service Level Agreements (SLA's) - Beheer van problemen ## Integraties (61 in totaal) - Addigy - Atera - Autotask PSA - Auvik - BVoIP - Backupify - Barracuda RMM - BrightGauge - BullPhish ID - Cisco Meraki - CloudRadial - ComplianceManager - ConnectWise Automate - ConnectWise Cybersecurity Management - ConnectWise PSA ... en 46 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Kennisbank - Telefonische ondersteuning - Chatten ## Categorie - [MSP-software (Managed service provider)](https://www.getapp.nl/directory/645/managed-service-providers-msp/software) ## Gerelateerde categorieën - [MSP-software (Managed service provider)](https://www.getapp.nl/directory/645/managed-service-providers-msp/software) - [Wachtwoordmanager](https://www.getapp.nl/directory/677/password-manager/software) - [Leveranciersmanagement software](https://www.getapp.nl/directory/993/vendor-management/software) - [IT-asset management software](https://www.getapp.nl/directory/325/it-asset-management/software) - [ICT-beheersoftware](https://www.getapp.nl/directory/771/it-management/software) ## Alternatieven 1. [N-central](https://www.getapp.nl/software/1999255/solarwinds-n-central) — 4.2/5 (253 reviews) 2. [N-sight RMM](https://www.getapp.nl/software/109249/solarwinds-msp-rmm) — 4.3/5 (200 reviews) 3. [NinjaOne](https://www.getapp.nl/software/108129/ninjarmm) — 4.7/5 (293 reviews) 4. [Freshservice](https://www.getapp.nl/software/91351/freshservice) — 4.5/5 (726 reviews) 5. [SuperOps](https://www.getapp.nl/software/2050597/superops-ai) — 4.6/5 (65 reviews) ## Reviews ### "ITGlue" — 5.0/5 > **Chris** | *22 augustus 2023* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Integration and automation of our documentation and platforms we use. > > **Minpunten**: Integration challenges every integration comes with its own issue, but often we need to jump thru hoops to make the information appear congruent, and avoid duplications. > > Very good has added efficiency to our business. ----- ### "Excellent, mature documentation system" — 4.0/5 > **Lowell** | *11 februari 2025* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: It's got most of the features we need, good integrations, and very good role-based security. > > **Minpunten**: It lacks document tagging, and the rich text controls seem to have two different/conflicting settings for headings with regard to how they show up when used (i.e., different HTML style headings whether you're using the control at the top of the section, or the one that appears when you select text). > > It's been transformitive to move our documentation from OneNote back into a structured documentation system. We used to have one years ago but it was shut down by the company that acquired it. Now we're also using it to document all of our internal processes in the business (i.e., sales, accounting, etc.) not just technical processes. ----- ### "Overall disappointed" — 3.0/5 > **Joel** | *15 december 2020* | Computer- en netwerkbeveiliging | Aanbevelingsscore: 5.0/10 > > **Pluspunten**: The main feature of the product is document storage and it does this well. For storing configurations about your client's technology, expiries and passwords, I do give it high marks. The permissions are very granular so you are able to allow many users (and even clients) appropriate access. Whatever information you have for your client, there is a spot to store it. The offer a lot of integrations with RMMs, PSAs and other IT vendors. > > **Minpunten**: The granular permissions come at the cost of a learning curve in understanding how the permissions work. IT Glue tries to incorporate a lot of functionality to make it a more useful and all-in-one tool, but much of the functionality is just not good. For example, you can create checklists that can be reused on different sites but it is very basic. We use Process St for checklists and couldn't imagine moving to such an inferior product for a bit of convenience. The password manager is about where other mainstream password managers were 10 years ago. We were embarrassed to offer it to our clients. The website is not aesthetically pleasing and the app has only limited functionality. I have found the customer support to be terrible. > > It is regrettable that there is so little competition in this area. Because of this the product is expensive and the service poor. If there were more options we likely would have gone with a different solution. Hopefully there will be other players in the game by the time our agreement is up. Overall, we are disappointed in the value of this product. ----- ### "Love IT, Great Product" — 5.0/5 > **Terry** | *28 mei 2025* | Computer- en netwerkbeveiliging | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: I love the history, ability to share with clients and integration it provides with other Kaseya products. Places to store documentation, passwords, files all in one place. > > **Minpunten**: I can't think of one. > > Great, I couldn't think of a con to it. We have lots of clients and helping them track their passwords and keep 2FA tokens, and the granular permissions for all the items is wonderful. ----- ### "THE GO-TO documentation platform for MSPs." — 5.0/5 > **Jordan** | *9 april 2025* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: IT Glue allows for a large amount of integrations and customization from an asset layout. > > **Minpunten**: Platform permissions could use an overhaul allowing for granular control without losing global consistency. > > I have worked in IT Glue for over 5 years including designing a fresh tenant and migrating 13 acquisitions of data into that primary tenant. The API is fairly easy to work with excluding documents. One gotcha about customization means that in M\&A, you will have very different version of the same concepts. ----- Pagina: 1 / 15\ Volgende: [Volgende pagina](https://www.getapp.nl/software/113707/itglue?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.nl/software/113707/itglue) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Gestructureerde gegevens