---
description: Gedetailleerde beoordelingen over Zoho CRM Plus: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk Zoho CRM Plus met soortgelijke producten.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zoho CRM Plus reviews, prijzen en scores | GetApp Nederland 2026
---

Breadcrumb: [Startpagina](/) > [Customer satisfaction software](/directory/1029/customer-satisfaction/software) > [Zoho CRM Plus](/software/113643/zoho-crmplus)

# Zoho CRM Plus

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> Zoho CRM Plus is als uniform platform de ideale oplossing voor bedrijven die hun klantenervaring willen verbeteren met gestroomlijnde administratie, omnichannel klantenbinding, sociale mediamarketing, krachtige analyses, ingebouwde AI, intelligente chatbots en meer.
> 
> Oordeel: score van **4.4/5** door 71 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**.

-----

## Snelle statistieken en scores

| Metriek | Score | Details |
| **In totaal** | **4.4/5** | 71 Reviews |
| Gebruiksgemak | 4.2/5 | Gebaseerd op alle reviews |
| Klantenondersteuning | 4.1/5 | Gebaseerd op alle reviews |
| Prijs-kwaliteitverhouding | 4.4/5 | Gebaseerd op alle reviews |
| Functies | 4.3/5 | Gebaseerd op alle reviews |
| Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) |

## Over de leverancier

- **Bedrijf**: Zoho
- **Opgericht**: 1996

## Commerciële context

- **Beginprijs**: US$ 45,65
- **Prijsmodel**:  (Gratis proef)
- **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel)
- **Ondersteunde talen**: Catalaans, Chinees, Deens, Duits, Engels, Estisch, Fins, Grieks, Haïtiaans Creools, Iers, Italiaans, Japans, Koreaans, Kroatisch, Nederlands, Oekraïens, Pools, Portugees, Portugees, Portugees, Spaans, Tsjechisch, Turks
- **Beschikbare landen**: Afghanistan, Albanië, Algerije, Amerikaans-Samoa, Amerikaanse Maagdeneilanden, Andorra, Angola, Anguilla, Antigua en Barbuda, Argentinië, Armenië, Aruba, Australië, Azerbeidzjan, Bahama’s, Bahrein, Bangladesh, Barbados, Belarus, België en 210 meer

## Functies

- API
- Aanpasbare branding
- Aanpasbare formulieren
- Aanpasbare rapporten
- Aanpasbare sjablonen
- Aanpasbare velden
- Activiteiten volgen
- Beheer van enquêtes/peilingen
- Beheer van klantervaringen
- Beheer van negatieve feedback
- Bonusbeheer
- CRM
- Campagnebeheer
- Chatten/messaging
- Communicatie via meerdere kanalen
- Communicatiebeheer
- Content maken
- Dashboard
- E-mailbeheer
- E-mailmarketing

## Integraties (19 in totaal)

- Docusign
- Dropbox Business
- Eventbrite
- Google Ads
- Google Workspace
- Mailchimp
- Microsoft 365
- Microsoft Outlook
- Microsoft Word
- SurveyMonkey
- Twilio
- Ytel
- Zoho BugTracker
- Zoho Cliq
- Zoho Creator

... en 4 meer integraties

## Ondersteuningsopties

- E-mail/helpdesk
- Veelgestelde vragen/forum
- Kennisbank
- Telefonische ondersteuning
- 24/7 (contact met medewerker)
- Chatten

## Categorie

- [Customer satisfaction software](https://www.getapp.nl/directory/1029/customer-satisfaction/software)

## Gerelateerde categorieën

- [Customer experience software](https://www.getapp.nl/directory/601/customer-experience/software)
- [Customer engagement software](https://www.getapp.nl/directory/650/customer-engagement/software)
- [Customer loyalty software](https://www.getapp.nl/directory/204/customer-loyalty/software)
- [Customer satisfaction software](https://www.getapp.nl/directory/1029/customer-satisfaction/software)
- [CRM-software](https://www.getapp.nl/directory/230/crm/software)

## Alternatieven

1. [Salesforce Sales Cloud](https://www.getapp.nl/software/90378/salesforce) — 4.4/5 (18782 reviews)
2. [HubSpot CRM](https://www.getapp.nl/software/102533/hubspot-crm) — 4.5/5 (4458 reviews)
3. [Zoho CRM](https://www.getapp.nl/software/9908/zoho-crm) — 4.3/5 (6973 reviews)
4. [Bigin by Zoho CRM](https://www.getapp.nl/software/142099/bigin-by-zoho-crm) — 4.7/5 (730 reviews)
5. [Pipedrive](https://www.getapp.nl/software/90507/pipedrive) — 4.5/5 (3050 reviews)

## Reviews

### "Easy CRM With other Zoho Software Integration" — 4.0/5

> **Cory** | *18 september 2018* | Ziekenhuis- en gezondheidszorgbranche | Aanbevelingsscore: 7.0/10
> 
> **Pluspunten**: I like the far reaching functions of the many Zoho softwares that can be integrated together.
> 
> **Minpunten**: There's some things that aren't as intuitive as something maybe such as Salesforce.

-----

### "Started with a free account, upgraded as my business expanded. Never been happier with the service." — 5.0/5

> **Geverifieerde reviewer** | *12 oktober 2018* | Computersoftware | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: I have been using this service for almost three years now. I love the variety of the apps available at my disposal, i can manage my clients, my team and all of my projects and all of the varying facets that are attached to each, in a compartmentalised way where only the people see what I want them to see, yet all can communicate with ease within various limits. This system has enabled me to manage a multitude of software projects, dev teams and potential and existing clients in a timely manner and with relative ease. The suite of mobile apps also keeps me on track while i'm travelling or otherwise away from keyboard. If anything it keeps me guilty of working too much\!
> 
> **Minpunten**: There is little to complain about this software as far as my experience goes. I enjoy using it, the interface is user-friendly and well thought out, the experience is generally pleasant with little to few errors that I can recall with around  3 years of usage. There was reportedly a down earlier this year thanks to an autmated mix up with the hosting provider that zoho used, but we never felt so much as a whisper of downtime. I also understand that they swtiched to cloudflare immediately and mitigated the issue.
> 
> I feel that my last few paragraphs have elaborated on this adequalty.

-----

### "Zoho CRM Plus" — 3.0/5

> **Elizabeth** | *26 november 2018* | Consumentendiensten | Aanbevelingsscore: 8.0/10
> 
> **Pluspunten**: We have been using Zoho for a little under two years now and I must say, it has really helped a lot with organization.  We get tons of calls a day and it make every call so easy to just type in a key word to pull up the account and have their info available so quick.
> 
> **Minpunten**: Nothing really I can negative about this software. At times it does randomly log me out and says I cant get access but that does not last very long.
> 
> Overall Zoho CRM Plus is great, really look that we have all account info all on one screen and available within secs.

-----

### "Helps To Manage All The Leads" — 4.0/5

> **Diksha** | *31 januari 2023* | Informatietechnologie en -diensten | Aanbevelingsscore: 9.0/10
> 
> **Pluspunten**: I can access information about customers, notes, attachments, contacts, tasks, and emails pertaining to communications, deals, etc. in one location. One of Zoho CRM Plus's top features, SalesIQ aids with live chat and visitor tracking. The email blaster is a great function because it speeds up bulk emailing.
> 
> **Minpunten**: The only challenging component for us was managing customer tickets because it was time-consuming to create them or ask customers to do so. Previous notes and saved notes cannot be changed.
> 
> For salespeople, Zoho CRM is a really useful tool. Its user interface is quite simple to comprehend.

-----

### "All-in-one Features, Somewhat Inconvenient UI" — 4.0/5

> **Geverifieerde reviewer** | *9 maart 2021* | Ziekenhuis- en gezondheidszorgbranche | Aanbevelingsscore: 9.0/10
> 
> **Pluspunten**: The Zoho platform has everything you could ever need to run a business. This is especially critical for smaller organizations or those with a small budget. While there may be better alternatives for specific features, Zoho can provide all of them together at a comparable quality and remove the headache of integrating/managing different platforms. Out of the box, your data is not siloed.
> 
> **Minpunten**: Zoho's UI, especially for admins, could be designed better for speed/convenience (access/edit settings faster) and for clarity (new users may have unnecessary difficulty navigating the interface).
> 
> In all, Zoho's suite of products is under-priced for its potential. Zoho CRM Plus is a great place to start, but implementing their Zoho One platform (access to all of their applications) represents the biggest bang for your buck.

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