--- description: Gedetailleerde beoordelingen over Trustpilot: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk Trustpilot met soortgelijke producten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Trustpilot reviews, prijzen en scores | GetApp Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Review management software](/directory/575/feedback-and-reviews-management/software) > [Trustpilot](/software/113149/trustpilot) # Trustpilot Canonical: https://www.getapp.nl/software/113149/trustpilot Pagina: 1 / 49\ Volgende: [Volgende pagina](https://www.getapp.nl/software/113149/trustpilot?page=2) > Trustpilot is een platform voor het beheer van klantbeoordelingen dat online bedrijven helpt om een vertrouwd merk op te bouwen en contact te leggen met klanten door beoordelingen en feedback te verzamelen om de klantervaring te verbeteren, de online aanwezigheid te vergroten, het totale aantal conversies en de verkoop te verhogen en meer. > > Oordeel: score van **4.5/5** door 1205 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.5/5** | 1205 Reviews | | Gebruiksgemak | 4.6/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.2/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.2/5 | Gebaseerd op alle reviews | | Functies | 4.4/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Trustpilot - **Opgericht**: 2007 ## Commerciële context - **Beginprijs**: US$ 299,00 - **Prijsmodel**: (Gratis versie beschikbaar) (Gratis proef) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web - **Ondersteunde talen**: Deens, Duits, Engels, Frans, Italiaans, Nederlands, Spaans, Zweeds - **Beschikbare landen**: Australië, België, Brazilië, Canada, Denemarken, Duitsland, Frankrijk, Ierland, Italië, Litouwen, Nederland, Nieuw-Zeeland, Oostenrijk, Spanje, Verenigd Koninkrijk, Verenigde Staten, Zweden, Zwitserland ## Functies - API - Aanpasbare rapporten - Activiteitendashboard - Anonieme feedback - Antwoordbeheer - Beheer van enquêtes/peilingen - Beheer van klantervaringen - Beheer van negatieve feedback - Bewaking - Campagnebeheer - Dashboard - Email Reminders - Engagement tracking - Enquêtes en feedback - Feedbackbeheer - Gegevensverzameling via meerdere kanalen - Gegevensvisualisatie - Herinneringen - Integratie van sociale media - Kennisbeheer ## Integraties (36 in totaal) - Adestra - Adobe Commerce - BigCommerce - Chattermill - Flowbox - Fresh Relevance - Gnatta - Gorgias - Hootsuite - Klaviyo - Lumen by Talkwalker - Mailchimp - Meta for Business - Movable Ink - Nosto ... en 21 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Telefonische ondersteuning - Chatten ## Categorie - [Review management software](https://www.getapp.nl/directory/575/feedback-and-reviews-management/software) ## Gerelateerde categorieën - [Review management software](https://www.getapp.nl/directory/575/feedback-and-reviews-management/software) - [Customer experience software](https://www.getapp.nl/directory/601/customer-experience/software) - [Customer satisfaction software](https://www.getapp.nl/directory/1029/customer-satisfaction/software) - [Customer loyalty software](https://www.getapp.nl/directory/204/customer-loyalty/software) - [Reputatiemanagement software](https://www.getapp.nl/directory/873/reputation-management/software) ## Alternatieven 1. [LiveAgent](https://www.getapp.nl/software/91301/liveagent) — 4.7/5 (1787 reviews) 2. [SurveyMonkey](https://www.getapp.nl/software/2371/surveymonkey) — 4.6/5 (10495 reviews) 3. [Broadly](https://www.getapp.nl/software/110573/broadly) — 4.8/5 (336 reviews) 4. [Typeform](https://www.getapp.nl/software/91581/typeform) — 4.7/5 (974 reviews) 5. [Jotform](https://www.getapp.nl/software/10191/jotform-4-0) — 4.7/5 (2919 reviews) ## Reviews ### "Transparency is the key" — 5.0/5 > **Esther** | *24 september 2023* | Omroepen | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: First of all,trust pilot is all over the world and so it's not limited to any one who wants to use it.I also enjoy the fact that as a user of trust pilot I can connect with different people anywhere in the world who we share the same views on certain products. > > **Minpunten**: I haven't encountered any shortcomings as a user. > > This is where I call home when it comes to finding out other people views on apps,services,jobs and products.All the comments are brought to the limelight.Customers get to express their satisfaction or dissatisfaction here.Comments are are always transparent and genuine. ----- ### "Managing Customer Experiences and Finding Solutions for Negative Brand Reputation" — 4.0/5 > **Amy** | *28 februari 2022* | Vastgoed | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: We were dealing with a lot of negative reviews from customers after a billing issue in our internal systems. Because most of our customers went to TrustPilot, we were alerted immediately about the situation and were able to deploy a solution immediately. We were able to reach out to our customers who submitted a negative review and get 75% of those reviews taken care of and most of those customers removed the negative reviews. > > **Minpunten**: I wish there was some AI built into the software that helped in crafting messages to customers. We think it is important that each message to our customers is unique and does not look canned. Sometimes that can take a very long amount of time. It would also be great to be able to track who removed their negative reviews. > > Its the most popular review site for our customers so it is critical that we are able to manage our brand reputation from the same platform. ----- ### "trustpilot review" — 2.0/5 > **Michal** | *11 juli 2025* | Administratie | Aanbevelingsscore: 0.0/10 > > **Pluspunten**: You can leave reviews, and ask for them to be removed as well. This functionality means that you can be in complete control of the rating. > > **Minpunten**: It seems that users who do not get the paid version have a completly different experience then users who do. This seems in-genuine. ----- ### "The best review platform" — 5.0/5 > **Oualid** | *17 juli 2023* | Facilitaire diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: It was easy the platform helps people with > > **Minpunten**: For me, as a start lthink the site is great > > Easy to navigate. They are also very easy to allow to respond to the customer as well. ----- ### "Mixed feelings" — 4.0/5 > **Geverifieerde reviewer** | *6 februari 2020* | Financiële dienstverlening | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: I like being able to easily integrate javascript widgets with our website that dynamically pulls through reviews as and when they arrive. > > **Minpunten**: The cost of premium functionality for businesses. It seems high, considering it really only gives you access to a few reports, social sharing and a few other features such as requesting reviews from verified customers. > > Mostly positive. It's nice and easy to use. They seem relatively quick to investigate any fake reviews, which I imagine there are a lot of given the overall number of websites \& companies using the service. ----- Pagina: 1 / 49\ Volgende: [Volgende pagina](https://www.getapp.nl/software/113149/trustpilot?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.nl/software/113149/trustpilot) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens