
Over PayJunction
PayJunction is een betalingsgateway en zakelijke service die middelgrote tot grote ondernemingen de tools biedt om elk type betaling in de winkel of online te verwerken. Functies zoals slimme betalingsverwerking, papierloze betaalbewijzen, elektronische handtekeningregistratie en accountbeheer stellen bedrijven in staat om betalingen uit verschillende bronnen te accepteren, waaronder pasjes, chipkaarten, e-cheques, telefoons, Apple Pay en meer.
Bedrijven en hun klanten kunnen profiteren van een volledig digitale betalingsverwerking met de elektronische handtekeningregistratie- en digitale betaalbewijsfuncties van PayJunction. Met behulp van de geïntegreerde PayJunction-betaalterminalhardware kunnen gebruikers papierloze handtekeningen verzamelen in de winkel op het verkooppunt of op afstand voor kaartloze transacties, en handtekeningen worden opgeslagen in de PayJunction-software voor veilige opslag en ter verbetering van fraudebestrijdingsmaatregelen. Digitale betaalbewijzen kunnen automatisch worden gegenereerd op basis van gegevens van de POS-terminal en via e-mail naar klanten worden verzonden om de behoefte aan papieren betaalbewijzen te elimineren.
Alle transacties worden opgeslagen op het PayJunction-platform, zodat gebruikers toegang hebben tot de transactiegeschiedenis van elke klant en de zoekfunctionaliteit vergemakkelijkt het vinden van gearchiveerde klantgegevens. Met het back-endsysteem kunnen gebruikers ook hun slimme terminal beheren, cheques verwerken, creditcards invoeren, klantaccounts opladen en batches beheren, en rapporten kunnen worden bekeken om inzicht te krijgen in bedrijfsprestaties en verkoopstatistieken.
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PayJunction
Beginprijs
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Prijs-kwaliteitverhouding
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Reviews
Heb je PayJunction al?
Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.
- Sector: Entertainment
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Rental Service Manager Review
Beoordeeld op 28-9-2018
The most beneficial aspect of this system is the ability to make changes to the pricing if needed...
The most beneficial aspect of this system is the ability to make changes to the pricing if needed the same day. The few times I have called for assistance they are very efficient and prompt with solving my issue.
Pluspunten
I'm able to force a transaction through when the address does not match.
Minpunten
When a customer chooses "no" to use the same credit card for the remaining balance but then decide the day of the function they want to use the same card I'm not able to process that card again for the transaction.
Antwoord van PayJunction
Hi Debbie, thank you for your review. We'd like to know more about the issue you're experiencing to better assist you. Please call our support department at 800-601-0230 and we'll try to resolve the issue you've noted.
- Sector: Automotive
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Great customer service with only 1 drawback
Beoordeeld op 16-1-2018
Pluspunten
Ease of use, the website is very user friendly and detailed. Every new employee we had picked up on the process and directions very quickly
Minpunten
Inability to make PIN or debit purchases; runs transactions as credit only which results in higher costs for the company and customers are confused by it
Antwoord van PayJunction
Hi Kelsey,
In the future, we will support the ability to process PIN-based debit transactions via the Smart Terminal. PIN-based debit allows businesses to process transactions for a flat fee, rather than an Interchange percentage rate. Please note, the vast majority of debit cards are regulated and the Interchange percentage rate to process those transactions is considerably less than the fee to process a credit card. Also, PIN entry is not required for debit cards unless the chip on the card requires a PIN entry. We do support PIN entry for EMV cards that require a PIN. In the future, we will see more banks require PIN entry for all EMV chip cards.
- Sector: Computersoftware
- Bedrijfsgrootte: 11-50 werknemers
- Anders 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 6.0 /10
PayJunction Review from an Application Dev
Beoordeeld op 26-9-2018
Ultimately I really enjoyed using PayJunction but lack of certain functionalities caused it to just...
Ultimately I really enjoyed using PayJunction but lack of certain functionalities caused it to just be obsolete for what we needed it for. It had fantastic customer service which is why we switched to it in the first place but ultimately switched away from it when we got fed up with losing data because there was no http callback.
Pluspunten
The best part of the PayJunction Software is it's ease of use and wonderful technical support, I am a developer and when giving them a call I got immediately transferred to another developer so there was no language barrier or trying to deal with a rep that doesn't understand the technicalities of an issue.
Minpunten
The thing I don't like the most about the PayJunction software is that when I was using it, there was no way to have their server perform a post callback, meaning I had to send application data back to our system for tracking via, the clients browser in a custom receipt page. This was incredibly annoying and ultimately was the reason we switched away from the system because if the user closed the browser before the data was processed then it was lost.
Antwoord van PayJunction
Hi Sean,
Thank you for your review of PayJunction. To address your concerns, we hope to deploy an improved solution for Hosted Payments that utilizes webhooks for responses (rather than browser-based response). We can update you when we have an ETA for this update.
- Sector: Ziekenhuis- en gezondheidszorgbranche
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Overall, a good experience
Beoordeeld op 16-1-2018
This software allows us to not do duplicate data entry, which save us time and avoids potential...
This software allows us to not do duplicate data entry, which save us time and avoids potential errors. The technology and Smart Terminal hardware has proved to be user friendly and more professional looking than a traditional terminal.
Pluspunten
-Easy to switch
-Support throughout the setup phase was great
-Smart Terminals have a very professional look and feel. They elevate the client experience and give you the option for electronic receipts, saving paper
-Ability to electronically take checks via ACH
Minpunten
-Very seldom, but sometimes Smart Terminals freeze up having to start the entire process over after rebooting the terminal
-In our experience, we got set up with Credit, Debit, and Checks. After a month, our merchant statement was quite expensive compared to our previous merchant. Digitally processing our Checks was the culprit as the rate was pretty high. We now only do credit and debit and are happy with the cost.
Antwoord van PayJunction
Hi Alex,
We're glad that the Smart Terminal has elevated your client experience as well as helped you avoid duplicate entry. Please call technical support at 800-601-0230 should your terminal issues continue. We'd love to see if we can help you find a long-term solution for that issue.
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
Pay Junction Customer Support is excellent
Beoordeeld op 19-1-2018
Pluspunten
Pretty easy to navigate. It usually is fast service for the patient and
they like that it does not make noise like in the markets.
Minpunten
Sometimes the machine gets uplugged. It is perched on a counter top
so it is easy for the patient to use. We have had techs from Pay Junction
help us to correct that.
Antwoord van PayJunction
Hi Rita,
We're glad you made use of PayJunction's technical support team to resolve that issue.
The plug on the Smart Terminal needs to lock in to prevent it from slipping out and losing power. There's an adapter that can be used when Smart Terminal is laid flat on the counter. Information about this is detailed here: https://support.payjunction.com/hc/en-us/articles/214938168-Smart-Terminal-Installation-and-Setup-VIDEO
PayJunction - Veelgestelde vragen
Hieronder zie je enkele veelgestelde vragen over PayJunction.V. Welke prijsmodellen heeft PayJunction te bieden?
PayJunction kent de volgende prijsmodellen:
- Vanaf:
- Gratis proef: Niet beschikbaar
V. Wat zijn de typische gebruikers van PayJunction?
PayJunction heeft de volgende typische klanten:
11-50, 51-200, 201-500, 501-1.000, 1.001-5.000
V. Welke talen worden door PayJunction ondersteund?
PayJunction ondersteunt de volgende talen:
Engels
V. Biedt PayJunction ondersteuning voor mobiele apparaten?
PayJunction ondersteunt de volgende apparaten:
iPhone (mobiel), iPad (mobiel)
V. Met welke andere apps kan PayJunction worden geïntegreerd?
PayJunction kan worden geïntegreerd met de volgende toepassingen:
Adobe Commerce, Shift4Shop, Shopify, Sycamore School
V. Welke mate van ondersteuning heeft PayJunction te bieden?
PayJunction biedt de volgende ondersteuningsopties:
E-mail/helpdesk, Kennisbank, Telefonische ondersteuning, Chatten
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