B12

Pluspunten

It gives me a website to promote my business. It validates me.

Minpunten

The constant disregard of my request to be left alone. I am well aware that at any time i can upgrade my services to pay more and utilize the many different services you offer. But do you think they give a rats ass about my request? Hell No! They are always emailing me because they want my feedback, they want to offer me more services, on and on and on...blah blah, blah! Forget contacting them and asking them to stop because to them that just means contact you more. It is pointless to request anything, they don't care! They think i am stupid.

Pluspunten

Ease of use. Website operational reliability. Overall design quality.

Minpunten

Some of the fields are a bit cumbersome to use.

Pluspunten

The support staff to help setup and initiate the original website was very attentive. They were there quickly to answer questions and explain or change codes and move domain. I liked their responses and working with them on a chat bot was encouraging that I would get this outcome I was looking for. I really appreciate all the time and attention I was given by staff.
I like the user friendly setup where I can adjust pages and change script. The gallery is handy to keep the website fresh. The monthly critiques are great reminders for keeping the site up to date and relevant.

Minpunten

It was cumbersome and I don't understand how domains are moved and how to connect them so they are public and searchable. The site was down for some days until I had time to work with support staff to dig into the details. Staff was patient with me as I also don't know the proper verbiage and struggled to explain the issue.

Pluspunten

I am the end-user of B12. Although I have a well-respected mental health research consulting practice, I thought I could do without a website or at minimum get away with a "do it yourself" website. I was mistaken. My colleagues, clients, and families all wanted to know my web address. I know some of the best website developers in the country, but even their discount rates would have costs thousands of dollars. I chose B12.

The interfacing with the developers was amazingly straightforward. The suggestions were invaluable. The quality of my website is indistinguishable from other high-priced sites. I could have added all of the bells and whistles, but their suggestions gave me just what I needed. Customer service is superb. By the way, I am able to change the content on my own.

B12 proved to me that quality websites matter. They are now a part of Krazy About Kids.

Minpunten

The services I received from B12 was everything they promised and more.

Pluspunten

It is easy for a non-IT person, like myself, to learn to navigate. I tried to learn Word Press on my own and was completely frustrated by the lack of helps, and difficulty connecting hosting sites, DNS codes, etc. B12 allows me to fairly easily create new pages, add text boxes and/or photos, images, and the website that was created for me is stunning! It is user-friendly, functional and I have received compliments on it from best selling authors! I must PRAISE rep and the others at B12 for their kindness and patience with me! rep answers emails, schedules time for me, and has always been willing to make any changes I need. Support is terrific! I am a B12 cheerleader for life!

Minpunten

While it is straight forward, it does take a little bit of time to learn where to add headers, change Titles, etc.
I did have some difficulty with the DNS integration/verification of Mailerlite program. I do wish B12 could have taken care of that, but understand that is not in their realm.