---
description: Gedetailleerde beoordelingen over Birdeye: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk Birdeye met soortgelijke producten.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Birdeye reviews, prijzen en scores | GetApp Nederland 2026
---

Breadcrumb: [Startpagina](/) > [AI Content Creation Platforms](/directory/5224/ai-content-generation-platforms/software) > [Birdeye](/software/112535/birdeye)

# Birdeye

Canonical: https://www.getapp.nl/software/112535/birdeye

Pagina: 1 / 30\
Volgende: [Volgende pagina](https://www.getapp.nl/software/112535/birdeye?page=2)

> BirdEye is software voor reputatiebeheer waarmee bedrijven reviews van klanten kunnen verzamelen, controleren en op de markt brengen met sociaal luisteren, realtime analyse en meer.
> 
> Oordeel: score van **4.7/5** door 707 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**.

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## Snelle statistieken en scores

| Metriek | Score | Details |
| **In totaal** | **4.7/5** | 707 Reviews |
| Gebruiksgemak | 4.7/5 | Gebaseerd op alle reviews |
| Klantenondersteuning | 4.6/5 | Gebaseerd op alle reviews |
| Prijs-kwaliteitverhouding | 4.5/5 | Gebaseerd op alle reviews |
| Functies | 4.6/5 | Gebaseerd op alle reviews |
| Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) |

## Over de leverancier

- **Bedrijf**: Birdeye
- **Locatie**: Palo Alto, VS
- **Opgericht**: 2012

## Commerciële context

- **Prijsmodel**:  (Gratis proef)
- **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementatie en platforms**: Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel), iPad (mobiel)
- **Ondersteunde talen**: Engels
- **Beschikbare landen**: Australië, Canada, Frankrijk, Italië, Mexico, Nederland, Nieuw-Zeeland, Puerto Rico, Verenigd Koninkrijk, Verenigde Staten

## Functies

- @mentions
- AI Copilot
- AI Writing Assistant
- AI/machine learning
- API
- Aanpasbare branding
- Aanpasbare formulieren
- Aanpasbare rapporten
- Aanpasbare sjablonen
- Aanpasbare velden
- Aanpasbare vragen
- Activiteitendashboard
- Afbeeldingenbibliotheek
- Alerts/Escalation
- Antwoordbeheer
- Augmented analytics
- Autoresponders
- Beheer van enquêtes/peilingen
- Beheer van klantervaringen
- Beheer van meerdere kanalen

## Integraties (112 in totaal)

- 1CoreSolution
- 8am MyCase
- Adeptive
- AgencyAnalytics
- Apple
- Authenticom
- Booker
- Booker
- Buildertrend
- CareCloud Charts
- CareStack
- ChatBot
- Clio Grow
- Cloud Access Security Broker (CASB)
- Cloze

... en 97 meer integraties

## Ondersteuningsopties

- E-mail/helpdesk
- Veelgestelde vragen/forum
- Kennisbank
- Telefonische ondersteuning

## Categorie

- [AI Content Creation Platforms](https://www.getapp.nl/directory/5224/ai-content-generation-platforms/software)

## Gerelateerde categorieën

- [AI Content Creation Platforms](https://www.getapp.nl/directory/5224/ai-content-generation-platforms/software)
- [Review management software](https://www.getapp.nl/directory/575/feedback-and-reviews-management/software)
- [Reputatiemanagement software](https://www.getapp.nl/directory/873/reputation-management/software)
- [Live chat software](https://www.getapp.nl/directory/561/live-chat/software)
- [Customer experience software](https://www.getapp.nl/directory/601/customer-experience/software)

## Alternatieven

1. [Brand24](https://www.getapp.nl/software/101485/brand24) — 4.7/5 (255 reviews)
2. [Trustpilot](https://www.getapp.nl/software/113149/trustpilot) — 4.5/5 (1206 reviews)
3. [Hootsuite](https://www.getapp.nl/software/20432/hootsuite) — 4.4/5 (3803 reviews)
4. [Sprinklr](https://www.getapp.nl/software/100180/sprinklr) — 4.3/5 (92 reviews)
5. [Doctible](https://www.getapp.nl/software/130799/doctible) — 4.8/5 (265 reviews)

## Reviews

### "Best choice for review management platforms" — 5.0/5

> **Nick** | *24 juli 2020* | Marketing en reclame | Aanbevelingsscore: 8.0/10
> 
> **Pluspunten**: We tried a few different review management systems but BirdEye was the most established one. They offer great deals for marketing agencies that are looking to whitelabel the software and offer it to clients as part of the marketing packages. This was a huge plus for us.
> 
> **Minpunten**: Software can be clunky. Think of BirdEye like Salesforce, they're the biggest in the space because the software is good but it can also be rather clucky to use. Other review management systems were more streamlined but I think BirdEye more than makes up for it with customer service and support.
> 
> I'm quite happy with everything. We have run into some billing issues, technical issues, etc, but we did manage to get everything resolved. We were assigned a customer service rep and they've been very helpful in ironing out any problems. I've been with these guys for almost 2 years and I don't have any interest in switching to a different provider.

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### "Great improvement in our reviews\!" — 5.0/5

> **Lisbeth** | *4 september 2025* | Vastgoed | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: Since implementing Birdeye, we have seen a consistent increase in our review volume and in positive review feedback. We love that we can set up survey campaigns and respond in the platform directly to all feedback and public review pages (Google, Yelp, Birdeye, etc...)
> 
> **Minpunten**: The one thing that would greatly benefit us is more support with being able to verify our listings like our Google My Business pages.
> 
> Customer support is very responsive and helpful. Our review volume has increased and we have seen a higher volume of positive reviews. The Birdeye platform is super helpful to allow us to see all of our feedback in one place and respond accordingly so we can consistently monitor our online reputation.

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### "Stay away from Birdeye\!" — 1.0/5

> **Jaro** | *1 mei 2025* | Gezondheid, wellness en fitness | Aanbevelingsscore: 0.0/10
> 
> **Pluspunten**: Unfortunately, there was nothing I genuinely liked, as the results didn’t meet expectations. The promises weren't fulfilled.
> 
> **Minpunten**: They made big promises but delivered poor results. It felt like empty talk with no real value. Birdeye is simply bad\!
> 
> Stay away from Birdeye\! It was a complete waste of time, energy, and money. Disappointing from start to finish.

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### "10 years and counting" — 5.0/5

> **JR** | *21 mei 2025* | Marketing en reclame | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: Inbox---this feature is the hub of the platform. They have grown from a review platform to a hub that offers many other ways to serve a customer.
> 
> **Minpunten**: Email needs attention-"from" address looks spammy. We are working with them for a solution, so hopefully it will no longer be our least favorite.
> 
> We have been with them going on 10 years. That it self should give you reason to consider. They are a leader in the field of what they offer.

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### "Our Time with BirdEye" — 5.0/5

> **JC** | *2 september 2025* | Bouw | Aanbevelingsscore: 9.0/10
> 
> **Pluspunten**: The ease of viewing reviews, the simple dashboard, and responsive customer service stand out to us for what we do as a business
> 
> **Minpunten**: Some technology pieces should be modernized, especially with AI innovations shaping the future. since things are moving so quickly it would be best to catch up with the newest AI
> 
> Easy to use and customer friendly; our company relies on it daily across all our locations in florida and in Texas.
we find it helpful for our understanding of our customer interactions and perfecting the customer service experience

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## Links

- [Bekijk op GetApp](https://www.getapp.nl/software/112535/birdeye)

## Deze pagina is beschikbaar in de volgende talen

| Locatie | URL |
| de | <https://www.getapp.de/software/112535/birdeye> |
| de-AT | <https://www.getapp.at/software/112535/birdeye> |
| en | <https://www.getapp.com/marketing-software/a/birdeye/> |
| en-AE | <https://www.getapp.ae/software/112535/birdeye> |
| en-AU | <https://www.getapp.com.au/software/112535/birdeye> |
| en-CA | <https://www.getapp.ca/software/112535/birdeye> |
| en-GB | <https://www.getapp.co.uk/software/112535/birdeye> |
| en-IE | <https://www.getapp.ie/software/112535/birdeye> |
| en-NZ | <https://www.getapp.co.nz/software/112535/birdeye> |
| en-SG | <https://www.getapp.sg/software/112535/birdeye> |
| en-ZA | <https://www.getapp.za.com/software/112535/birdeye> |
| es | <https://www.getapp.es/software/112535/birdeye> |
| es-CL | <https://www.getapp.cl/software/112535/birdeye> |
| es-CO | <https://www.getapp.com.co/software/112535/birdeye> |
| es-MX | <https://www.getapp.com.mx/software/112535/birdeye> |
| fr | <https://www.getapp.fr/software/112535/birdeye> |
| fr-BE | <https://fr.getapp.be/software/112535/birdeye> |
| fr-CA | <https://fr.getapp.ca/software/112535/birdeye> |
| nl | <https://www.getapp.nl/software/112535/birdeye> |
| nl-BE | <https://www.getapp.be/software/112535/birdeye> |

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