---
description: Gedetailleerde beoordelingen over Birdeye: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk Birdeye met soortgelijke producten.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Birdeye reviews, prijzen en scores | GetApp Nederland 2026
---

Breadcrumb: [Startpagina](/) > [AI Content Creation Platforms](/directory/5224/ai-content-generation-platforms/software) > [Birdeye](/software/112535/birdeye)

# Birdeye

Canonical: https://www.getapp.nl/software/112535/birdeye

Pagina: 1 / 29\
Volgende: [Volgende pagina](https://www.getapp.nl/software/112535/birdeye?page=2)

> BirdEye is software voor reputatiebeheer waarmee bedrijven reviews van klanten kunnen verzamelen, controleren en op de markt brengen met sociaal luisteren, realtime analyse en meer.
> 
> Oordeel: score van **4.7/5** door 704 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**.

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## Snelle statistieken en scores

| Metriek | Score | Details |
| **In totaal** | **4.7/5** | 704 Reviews |
| Gebruiksgemak | 4.7/5 | Gebaseerd op alle reviews |
| Klantenondersteuning | 4.6/5 | Gebaseerd op alle reviews |
| Prijs-kwaliteitverhouding | 4.5/5 | Gebaseerd op alle reviews |
| Functies | 4.6/5 | Gebaseerd op alle reviews |
| Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) |

## Over de leverancier

- **Bedrijf**: Birdeye
- **Locatie**: Palo Alto, VS
- **Opgericht**: 2012

## Commerciële context

- **Prijsmodel**:  (Gratis proef)
- **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementatie en platforms**: Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel), iPad (mobiel)
- **Ondersteunde talen**: Engels
- **Beschikbare landen**: Australië, Canada, Mexico, Nieuw-Zeeland, Puerto Rico, Verenigd Koninkrijk, Verenigde Staten

## Functies

- @mentions
- AI Copilot
- AI Writing Assistant
- AI/machine learning
- API
- Aanpasbare branding
- Aanpasbare formulieren
- Aanpasbare rapporten
- Aanpasbare sjablonen
- Aanpasbare velden
- Aanpasbare vragen
- Activiteitendashboard
- Afbeeldingenbibliotheek
- Alerts/Escalation
- Antwoordbeheer
- Augmented analytics
- Autoresponders
- Beheer van enquêtes/peilingen
- Beheer van klantervaringen
- Beheer van meerdere kanalen

## Integraties (113 in totaal)

- ABELDent
- ASI-ware
- AccuLynx
- Actionstep
- Adobe Commerce
- AdvancedMD EHR
- AestheticsPro
- AppFolio Property Manager
- Appointy
- Arborgold
- BigCommerce
- Bookeo
- Booker
- BoomTown
- Breezeworks

... en 98 meer integraties

## Ondersteuningsopties

- E-mail/helpdesk
- Veelgestelde vragen/forum
- Kennisbank
- Telefonische ondersteuning
- 24/7 (contact met medewerker)
- Chatten

## Categorie

- [AI Content Creation Platforms](https://www.getapp.nl/directory/5224/ai-content-generation-platforms/software)

## Gerelateerde categorieën

- [AI Content Creation Platforms](https://www.getapp.nl/directory/5224/ai-content-generation-platforms/software)
- [AI-marketing tools](https://www.getapp.nl/directory/3873/ai-marketing-tools/software)
- [Review management software](https://www.getapp.nl/directory/575/feedback-and-reviews-management/software)
- [Reputatiemanagement software](https://www.getapp.nl/directory/873/reputation-management/software)
- [Live chat software](https://www.getapp.nl/directory/561/live-chat/software)

## Alternatieven

1. [Brand24](https://www.getapp.nl/software/101485/brand24) — 4.7/5 (255 reviews)
2. [Trustpilot](https://www.getapp.nl/software/113149/trustpilot) — 4.5/5 (1205 reviews)
3. [Hootsuite](https://www.getapp.nl/software/20432/hootsuite) — 4.4/5 (3800 reviews)
4. [Doctible](https://www.getapp.nl/software/130799/doctible) — 4.8/5 (265 reviews)
5. [Weave](https://www.getapp.nl/software/121867/weave) — 4.3/5 (672 reviews)

## Reviews

### "Best choice for review management platforms" — 5.0/5

> **Nick** | *24 juli 2020* | Marketing en reclame | Aanbevelingsscore: 8.0/10
> 
> **Pluspunten**: We tried a few different review management systems but BirdEye was the most established one. They offer great deals for marketing agencies that are looking to whitelabel the software and offer it to clients as part of the marketing packages. This was a huge plus for us.
> 
> **Minpunten**: Software can be clunky. Think of BirdEye like Salesforce, they're the biggest in the space because the software is good but it can also be rather clucky to use. Other review management systems were more streamlined but I think BirdEye more than makes up for it with customer service and support.
> 
> I'm quite happy with everything. We have run into some billing issues, technical issues, etc, but we did manage to get everything resolved. We were assigned a customer service rep and they've been very helpful in ironing out any problems. I've been with these guys for almost 2 years and I don't have any interest in switching to a different provider.

-----

### "10 years and counting" — 5.0/5

> **JR** | *21 mei 2025* | Marketing en reclame | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: Inbox---this feature is the hub of the platform. They have grown from a review platform to a hub that offers many other ways to serve a customer.
> 
> **Minpunten**: Email needs attention-"from" address looks spammy. We are working with them for a solution, so hopefully it will no longer be our least favorite.
> 
> We have been with them going on 10 years. That it self should give you reason to consider. They are a leader in the field of what they offer.

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### "Stay away from Birdeye\!" — 1.0/5

> **Jaro** | *1 mei 2025* | Gezondheid, wellness en fitness | Aanbevelingsscore: 0.0/10
> 
> **Pluspunten**: Unfortunately, there was nothing I genuinely liked, as the results didn’t meet expectations. The promises weren't fulfilled.
> 
> **Minpunten**: They made big promises but delivered poor results. It felt like empty talk with no real value. Birdeye is simply bad\!
> 
> Stay away from Birdeye\! It was a complete waste of time, energy, and money. Disappointing from start to finish.

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### "Top-Tier Reputation Management with BirdEye – Perfect for Our Clients\!" — 5.0/5

> **Tara** | *24 mei 2025* | Marketing en reclame | Aanbevelingsscore: 8.0/10
> 
> **Pluspunten**: We've implemented BirdEye's reputation management software across all our client accounts, and the performance has been excellent. The system is powerful yet easy to use, helping us generate and manage reviews seamlessly. Monitoring feedback, responding to customers, and boosting local SEO has never been easier. BirdEye gives us the tools to keep our clients' reputations strong and visible online. Highly recommended\!
> 
> **Minpunten**: Honestly, there’s nothing we disliked. Every aspect of BirdEye has worked exceptionally well—from setup to daily use. The platform is reliable, efficient, and delivers consistent value for us and our clients.
> 
> Our overall experience using BirdEye’s reputation management software through Morbiz has been nothing short of excellent. We’ve rolled it out across all our client accounts, and the impact has been immediate and measurable.

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### "Great improvement in our reviews\!" — 5.0/5

> **Lisbeth** | *4 september 2025* | Vastgoed | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: Since implementing Birdeye, we have seen a consistent increase in our review volume and in positive review feedback. We love that we can set up survey campaigns and respond in the platform directly to all feedback and public review pages (Google, Yelp, Birdeye, etc...)
> 
> **Minpunten**: The one thing that would greatly benefit us is more support with being able to verify our listings like our Google My Business pages.
> 
> Customer support is very responsive and helpful. Our review volume has increased and we have seen a higher volume of positive reviews. The Birdeye platform is super helpful to allow us to see all of our feedback in one place and respond accordingly so we can consistently monitor our online reputation.

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## Links

- [Bekijk op GetApp](https://www.getapp.nl/software/112535/birdeye)

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| en-AE | <https://www.getapp.ae/software/112535/birdeye> |
| en-AU | <https://www.getapp.com.au/software/112535/birdeye> |
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| fr-CA | <https://fr.getapp.ca/software/112535/birdeye> |
| nl | <https://www.getapp.nl/software/112535/birdeye> |
| nl-BE | <https://www.getapp.be/software/112535/birdeye> |

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