CS-Cart Multi-Vendor

My favorite features about CS-Cart are the ease of design, the many available add-ons, the upgrades, the payment gateways offered and the ease of function. As far as design goes, it is so easy for me to change the home page layout on a regular basis with the use of blocks and the simple drag-and-drop functionality. I use the banners throughout my site, and it's nice to be able to switch them out so easily, as well as move the featured products and categories around. I also use a lot of add-ons to flesh out my marketing, design, payment and vendor capabilities. If there's a function I need, there is always an add-on I can find to add that function to my site. Same goes for the CS-Cart upgrades – I can't tell you how many times that CS-Cart has found a solution for a problem I had before I knew I had it! As far as payments, the integration with Paypal Adaptive/Marketplace and Stripe have made it so easy to pay out my vendors immediately once they have made a sale, as well as collect my commission. This all happens without me having to intervene in any way, which makes my job as an administrator of 300+ companies very easy! And finally, the ease with which my vendors can upload/clone products and monitor their sales is very important to me as the administrator. It not only helps me recruit new vendors to our marketplace, it also makes it very easy for me to manage products and sales.

There are very few cons in my experience with CS-Cart. One thing is the learning curve is different for the vendors, many of whom are used to selling on Shopify or Etsy, but I have had very few complaints and the majority of my vendors have found our system easy to adapt to. The only other minor issue I have encountered is some of my Paypal Adaptive orders going to Incomplete instead of Paid status, but with CS-Cart's system it's very easy to cross check any incomplete orders with my Paypal sales and change the status to Paid if need be. This may also be an issue with Paypal Adaptive, which has been discontinued in favor of Paypal Marketplace. The latest version of CS- Cart runs Paypal Marketplace, so an upgrade should fix this issue.

On the surface, the software appears to do everything that we wanted. We were 90% sure we were going to pay for this software after evaluating it. We loved how the software was intended to function but the reality of how it functioned was another story.

Every single time we had an issue and contacted support it took hours to days for them to respond. Many times the responses did not even address the issues. The "support" rep that kept replying to us kept saying they were more on the sales side and that is why they did not understand everything about the software?

We were 90% on board and ready to pay to use this software but every time we dove further into using the software a new problem would occur and support would disappear. It seems that they had very little care in converting us to a long-term paying client. We did PAY for their hosting and installation of the software but even after they took that money support was nonexistent.

We had a client make a vendor account from the front end. After the client made the account it erased all our other vendor accounts and gave the client admin access. Support as usually disappeared as soon as I brought this up to them.

Evaluating this software during the demo has been nearly impossible and 100% the reason why is because their support team is THE ABSOLUTE worst I have ever dealt with in my 20 years of working online. YOu would expect a support team to want to makes sure that they convert a demo client into a paying client but with this company, they truly seem to not care. Maybe after they see this review they will finally decide to respond?

Complete. All we need is here.
We are using CS Cart more than 10 years (our first shop started at 2009.) - for all our shops with great pleasure, and found it very easy to make, costumize and maintein.

WE DID NOT HAVE ANY SECURITY ISSUE FOR ALL THIS PERIOD.

Admin friendly.
Everything that we need to make our cart recognisable, different and specialy prepared for each of our costumers is here. We are more then satisfied with its functionalities and support from Simtech Development and forum community.
Standard features are great to start with, (it offers features that other platforms don't), but we have done many special customization - and it was very easy with tools that are already there.
Advanced SEO optimization is big plus.
It is easy to find a lot of 3rd party add-ons and themes at affordable prices, AND IT IS VERY EASY TO INSTALL AND USE THEM.

We have no problems or issues that we can not solve - thanks to Simtech Development :).

- As a programmer its easy to customize CS-Cart Multi-Vendor
- Availability of add ons and plugins
- Amazing support availability
- Great Admin Panel with this new look
- Pre built accounting system for Multi-vendors
It has so many pros actually whatever one can imagine for a multi-vendor to have it has.

Its a bit expensive but I think the features it brings on table cope up with the price