Over ShipHero

ShipHero is een cloudgebaseerde oplossing voor voorraad- en magazijnbeheer met meerdere kanalen, gericht op verkopers en 3PL (logistieke dienstverleners). De software biedt tools voor het beheren van bestellingen, voorraad, streepjescode, batch-picking, verzending, retouren en meer. ShipHero synchroniseert automatisch de voorraad tussen meerdere e-commercewinkels, zoals Amazon, eBay, Shopify, BigCommerce, Walmart en Etsy. Alle voorraadwijzigingen worden bijgehouden, inclusief ontvangst, verwerkte bestellingen, opnieuw in de voorraad opgenomen retouren, cyclustellingen en handmatige updates. Er kunnen streepjescodes voor producten, bakken, dozen en locaties worden gemaakt, beheerd, afgedrukt en gescand, en ShipHero bepaalt automatisch de optimale orderverzamelingsroutes om het proces van het verzamelen en inpakken van bestellingen te stroomlijnen. Integraties met meerdere verzendbedrijven zorgen ervoor dat gebruikers de goedkoopste verzendopties kunnen vinden en de trackinginformatie met klanten kunnen delen.


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Twijfels over ShipHero? Vergelijk met een populair alternatief

ShipHero

4,0 (53)
VS.
Meeste reviews

Beginprijs

Geen prijsinformatie gevonden
€ 476,00
jaar

Prijsopties

Gratis versie
Gratis proefversie
Gratis versie
Gratis proefversie

Functies

47
348

Integraties

14
13

Gebruiksgemak

4,0 (53)
3,8 (1.473)

Prijs-kwaliteitverhouding

4,0 (53)
3,8 (1.473)

Klantenservice

3,8 (53)
3,7 (1.473)
Groene beoordelingsbalken geven het winnende product aan, op basis van de gemiddelde beoordeling en het aantal reviews.

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4,1
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3PL Warehouse Manager

4,1
#2 alternatief voor ShipHero
3PL Central is toonaangevend in WMS-oplossingen voor 3PL's en werkt samen met klanten om op papier gebaseerde,...

Cin7 Omni

4,3
#3 alternatief voor ShipHero
Cin7 maakt complexe detailhandel en groothandel eenvoudig, met alles-in-één voorraadbeheer, POS, directe EDI-integratie...

Odoo

4,1
#4 alternatief voor ShipHero
Odoo is een volledig geïntegreerd, aanpasbaar, open source pakket van zakelijke toepassingen. Deze alles-in-één...

Reviews

Totaalscore

4,0 /5
(53)
Prijs-kwaliteitverhouding
4,0/5
Functies
3,7/5
Gebruiksgemak
4,0/5
Klantenondersteuning
3,8/5

Heb je ShipHero al?

Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.

5 van 53 reviews worden weergegeven
Graciela
Graciela
Totaalscore
  • Sector: Kleding en mode
  • Bedrijfsgrootte: 501-1.000 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

We have been using ShipHero for a few years and we absolutely love the software! Everything we...

Beoordeeld op 24-4-2018

Discovery Clothing everything we were looking for: rate shopping, pick/packing features, warehouse...

Discovery Clothing everything we were looking for: rate shopping, pick/packing features, warehouse management and reporting. We are really glad we found ShipHero!

Pluspunten

ShipHero has really brought our warehouse and shipping departments to another level! Being new to the eCommerce space, we weren't really sure what running a shipping department entailed. ShipHero went above and beyond to help us understand the software and how ShipHero could make our daily operations more efficient! Team even advised on the set up of our warehouse! The entire team at ShipHero is very knowledgeable and quickly resolve our issues. I would highly recommend ShipHero to anyone who is looking for a long term partner in their eCommerce business.

Minpunten

If there are any updates to code on ShipHero's end, most of the time we find out after they have been implemented. Sometimes this causes interruptions to our business however the support team is very quick to fix any issues. Kudos to the support team!!!

Ryan
Totaalscore
  • Sector: Detailhandel
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Best Option on the Market

Beoordeeld op 4-1-2022

It has been a great experience overall (compared to our previous systems that ShipHero replaced)....

It has been a great experience overall (compared to our previous systems that ShipHero replaced). We use the software to organize and manage our warehouse/inventory with barcoded locations and products. The application is very easy to use on our iPads and desktop ship stations.

Pluspunten

The onboarding team was very helpful with walking us through the set up process. It's easy to get lost in the features since there are SO MANY, which is a huge benefit. The interface is nicely designed and easy to navigate.

Minpunten

The software can be a bit buggy at times - there's random one-off issues that'll pop up for just that day or over the course of a few weeks before it's fixed. We have only been using the software full-time for the past 2 months, so it may just be growing pains and getting situated with the software. We haven't experienced any deal breakers.

Antwoord van ShipHero

Hello Ryan,
Thank you so much for taking the time to leave us a review. We really appreciate your business and your insight as you get up and running with our software. We're so glad that you're finding benefits to using ShipHero and that your experience so far as been almost completely positive. Thank you again!

Greg
Greg
Totaalscore
  • Sector: Gezondheid, wellness en fitness
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 0.0 /10

DO NOT USE THEM! ABSOLUTE SLIME! Suing them with all four companies I onboarded here

Beoordeeld op 28-6-2023

First, they have a kind caring sales person tell you why you are better off with them, and how...

First, they have a kind caring sales person tell you why you are better off with them, and how their pricing is better and no hidden fees etc, all upfront including Amazon FBA prep, which I got a cheaper single Prep Fee + Labels (we send small amounts, not truckloads)ONCE SIGNED UPOnce you sign up, all the problems start. Your salesperson disappears and is gone forever never to answer you again. You are stuck ONLY with email via their customer support team. LATE SHIPPINGI will say, they did at least finally fix this. But for the first 4-6 months, orders would sit for upto two weeks not moving. Delivered inventory, longer. They did in the end, finally fix this and ship timely.TERRIBLE LOGISTICS & TIMELINESThis is ALL a lie. Just about every single package is delivered FAR later then the promised timeline. And its because of their weird logistics. They give the packages to DHL, who trucks them from Las Vegas, NV to Compton, CA, then it sits (and is usually lost) in Compton, before USPS finishes the shipment.It makes no sense and average delivery time is 7 days. When you have 2 Day or Overnight Shipments, its a lie. Its always delivered 1-2 days late and they don't refund you.LOST PACKAGES UPTO 7%They switched to this weird logistics setup, would see as high as 7% of all shipments being lost, never scanned. We lose the inventory and they don't refund us.Out of space now, but INFLATED CHARGING (random charges), missing inventory (lots), its all a scam

Pluspunten

Nothing, nothing, nothing, nothing, nothing

Minpunten

Everything Everything Everything Everything Everything

Randall
Totaalscore
  • Sector: Magazijnen/opslag
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Clear choice for warehousing and fulfillment

Beoordeeld op 11-2-2020

Shiphero has helped my business immensely! The roll out and set up was much quicker than what we...

Shiphero has helped my business immensely! The roll out and set up was much quicker than what we would have expected saving a tremendous amount of time and money. Once it was live, our ability to effectively manage our workflow with a focus on accuracy and efficiency has been a night and day difference from our previous system significantly reducing our picking and packing errors. I truly feel that we now have a system that can support much larger future growth without breaking the bank.

Pluspunten

Simple, clean and incredibly user friendly interface which takes the guess work out of training and implementation all while being more cost conservative compared to other options.

Minpunten

Reporting and billing functionality could use some upgrades to provide "Snap shot" reports. Client billing set up is clunky and doesn't have very detailed customization

Overwogen alternatieven

3PL Warehouse Manager

Redenen om voor ShipHero te kiezen

Needed a more functional WMS that supports 3PL operations.

Overgestapt van

ShipStation

Redenen om over te stappen op ShipHero

Price, simplicity, user function, and pre-built integrations
Sergio
Totaalscore
  • Sector: Detailhandel
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 7.0 /10

Great software, minimize problems fulfilling. Needs better reporting.

Beoordeeld op 13-10-2020

Were pleased, it helps us avoid mistakes while shipping and thanks to shiphero we are able to...

Were pleased, it helps us avoid mistakes while shipping and thanks to shiphero we are able to implement same day delivery in our local area.
The software is fully developed in the fulfilling area, I just wish they would have better reporting, email summarizes of daily activities, and printing formats.

Pluspunten

Very easy to fulfill and follow up orders. The shipping team found it really easy to use and you can train new people really fast.
Integrates really well with Shopify.
Has a historic log view of all the product movements, which makes it easy to track error and where they were made.

Minpunten

There are no custom reports, or no way to change printing formats.
Shipping label can't be customized neither the invoice. Printing sizes are very very limited.
The dashboard is very limited, no graphs or anything.
No way to check picking efficiency, or other types of statistics.
Mainly focused on fulfilling and that's it.

Overwogen alternatieven

Bluebeam Revu

Redenen om over te stappen op ShipHero

It seemed developed, finished and modern hardware.
5 van 53 worden weergegeven Lees alle reviews

ShipHero - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over ShipHero.

ShipHero kent de volgende prijsmodellen:

  • Prijsmodel: Abonnement
  • Gratis proef: Niet beschikbaar

ShipHero heeft de volgende typische klanten:

11-50, 51-200, 201-500, 501-1.000, 1.001-5.000

ShipHero ondersteunt de volgende talen:

Engels

ShipHero ondersteunt de volgende apparaten:

iPhone (mobiel), iPad (mobiel)

ShipHero kan worden geïntegreerd met de volgende toepassingen:

6 River Systems, Adobe Commerce, BigCommerce, FedEx Ship Manager, Inventory Planner, Klaviyo, Managed WooCommerce, NetSuite, SPS Commerce, Shippo, Shopify, Shopify Plus, WooCommerce, Xero

ShipHero biedt de volgende ondersteuningsopties:

E-mail/helpdesk, Veelgestelde vragen/forum, Kennisbank, Chatten

Gerelateerde categorieën

Bekijk alle softwarecategorieën die gevonden zijn voor ShipHero.