Flipdish
Flipdish
Over Flipdish
Flipdish is een online besteloplossing die aangepaste websites en apps biedt voor individuele restaurants, winkelketens en franchises. Merkeigen websites en native iOS- en Android-apps stellen klanten in staat om volledige menu's te bekijken en hun bestellingen online te plaatsen. Contante en kaartbetalingen kunnen worden geaccepteerd, en de API van Flipdish maakt integratie met een scala aan POS-systemen mogelijk.
Bestellingen en prestaties voor individuele en meerdere restaurantlocaties kunnen worden beheerd via het dashboard, en franchise-eigenaren kunnen hun franchisenemers toegang geven om individuele vestigingsrapporten te bekijken. Met diepgaande informatie over klanten, slecht presterende menu-items en heatmaps voor bezorgen en afhalen kunnen gebruikers lokale marketingcampagnes plannen en bezorgzones optimaliseren. Ingebouwde regelingen voor klantentrouw zijn bedoeld om herhaalbestellingen te stimuleren en de levensduurwaarden van klanten te verhogen, terwijl tevens een aantal marketingtools wordt aangeboden.
Afbeeldingen
Twijfels over Flipdish?
Vergelijk met een populair alternatief
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
Alternatieven
Square Point of Sale
SpotOn
CAKE POS
LS Retail
Reviews
Heb je Flipdish al?
Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.
- Sector: Levensmiddelen- en drankenindustrie
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Great Product to ween away from Third Party Services
Beoordeeld op 21-11-2019
Pluspunten
What I love about this product is its user friendly portal and customer insights.
The tools Flipdish offers allows companies to understand customers analytics.
Flipdish staff very knowledgeable on various promotions/campaigns a restauranteur can offer.
The customer retention as well as the push notifications for customers is an ingenious way of converting customers back from third-party services.
And lastly, but most importantly, partnering with flipdish allows a restaurant access to one of the most important parts of any business: Customer data
Yes - you read that part correctly. You have access to your customer data for your own marketing
No longer do you need to depend on third party services (uber, doordash, etc) who "claim" to extend your reach to new customers.
Minpunten
There is nothing I can say that is negative about this company, nor its services
Antwoord van Flipdish
Hi Mark, thank you for your 5 star review! It's awesome to hear you're finding Flipdish a great product to ween away from third party services - we've helped so many of our customers all over the world do this. Our knowledgeable staff are certainly a key part to helping you realise that goal. We look forward to continued success together. Regards, James, Co-Founder @ Flipdish
- Sector: Horeca
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
APP online ordering
Beoordeeld op 21-5-2020
Professional.
Would like more feedback on the current negotiations of fees and charges.
Tablet...
Professional.
Would like more feedback on the current negotiations of fees and charges.
Tablet version of the terminal would be more ideal!
Pluspunten
Its a stand alone APP linked to website online ordering. Customer friendly and operational friendly.
Once its plugged in and broadband working it runs smoothly.
Allowed make changes by emailing or calling customer care.
Up to date technology for customer and user satisfaction.
Minpunten
Unable to make changes through portal access.
Unable to upload images from back office.
Integration is all at a cost.
Commission rates should be more competitive.
- Sector: Restaurants
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 0.0 /10
Lacking of basic functions
Beoordeeld op 24-10-2021
Not worth the money. They are pushy on you to get one the expensive marketing package.
Not worth the money. They are pushy on you to get one the expensive marketing package.
Pluspunten
Easy set up, nice customer interface, nice portal functions
Minpunten
No “ready” button, no “add extra time” button, no “out of stock” button when orders arrives.
Terminal provided to small, orders list is unclear, acceptance time in unclear. Receipts printed are long. And unclear.
- Sector: Levensmiddelen- en drankenindustrie
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Excellent support and customer service
Beoordeeld op 14-2-2020
Our website and online ordering is powered by Flipdish
Our website and online ordering is powered by Flipdish
Pluspunten
Customer service is excellent; issues I have had in the past have been responded to in a friendly and helpful way, especially by a very efficient [SENSITIVE CONTENT HIDDEN]. Many previous concerns such as daily sales printouts etc have been addressed with the introduction of a new flipdish terminal that makes everything very straightforward now.
Minpunten
There are one or two small things we would like updated, such as subtotal on order receipts before discount so we can check against till readout, but as Flipdish have been generally very responsive to feedback we're hoping to see small tweaks like this soon.
Antwoord van Flipdish
Hi Jade, thank you for your 5 star review, and kind words. It genuinely delights be to hear you say that we have excellent support and customer service, as this is something we are very passionate about at Flipdish. It's also great to read that our new Terminal has solved many issues for you - that is exactly what good technology should do. As you say, we will continue to listen to and act on our customers' feedback, so thank you for taking the time to give it. Best wishes, Heather, Global Head of Customer Success @ Flipdish
- Sector: Levensmiddelen- en drankenindustrie
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Perfect takeaway app
Beoordeeld op 7-5-2019
Without question the best part of Flipdish is their customer service, and ease of access to that...
Without question the best part of Flipdish is their customer service, and ease of access to that service. Superb from start to finish and you’re treated like you matter and not just another client. The app itself has 100% uptime and I haven’t received any negative customer feedback about it.
Pluspunten
The flexibility and speed at which items can be added / removed to the menu, and instant push notifications are brilliant for directly communicating with customers.
Minpunten
A personal dislike for me is that I am not a fan of how the menu is laid out and that the menu is automatically collapsed. That means when a customer adds something, and you go back to the menu, you’re doing a lot of scrolling. A better solution to my mind is having menu subtitles a customer can click on, which opens / closes that section of the menu.
Antwoord van Flipdish
Hi Neil, wow, thank you for calling us the "perfect takeaway app"! What a glowing recommendation. If we can help at all, please let us know. Best, Heather, Head of Customer Success @ Flipdish
Flipdish - Veelgestelde vragen
Hieronder zie je enkele veelgestelde vragen over Flipdish.V. Welke prijsmodellen heeft Flipdish te bieden?
Flipdish kent de volgende prijsmodellen:
- Vanaf: US$ 99,00/maand
- Prijsmodel: Abonnement
- Gratis proef: Niet beschikbaar
V. Wat zijn de typische gebruikers van Flipdish?
Flipdish heeft de volgende typische klanten:
Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000
V. Welke talen worden door Flipdish ondersteund?
Flipdish ondersteunt de volgende talen:
Duits, Engels, Frans, Nederlands, Portugees, Spaans
V. Biedt Flipdish ondersteuning voor mobiele apparaten?
Flipdish ondersteunt de volgende apparaten:
Android (mobiel), iPhone (mobiel), iPad (mobiel)
V. Met welke andere apps kan Flipdish worden geïntegreerd?
Flipdish kan worden geïntegreerd met de volgende toepassingen:
Bistrohub, Deliverect, DoorDash, Google Analytics 360, Maitre'D, Meta for Business, Otter, PixelPoint, Slice, Vromo, Zapier
V. Welke mate van ondersteuning heeft Flipdish te bieden?
Flipdish biedt de volgende ondersteuningsopties:
E-mail/helpdesk, Veelgestelde vragen/forum, Kennisbank, Telefonische ondersteuning, Chatten
Gerelateerde categorieën
Bekijk alle softwarecategorieën die gevonden zijn voor Flipdish.
Order management systemen
