Zoom

Video- en webconferenties voor teams van elke omvang

4,6 /5 (7222 review) Schrijf een review!

Zoom - Overzicht

Wat is Zoom?

Zoom is een schaalbaar, cloudgebaseerd videoconferentie- en webvergaderplatform dat online vergaderingen, webinars, het delen van bestanden, instant messaging, groepsberichten en meer mogelijk maakt voor gebruikers in bedrijven van elke omvang.

Zoom is in 2011 opgericht door leidinggevenden en technici van Cisco en WebEx en gebruikt HD-video en audio van hoge kwaliteit om voor externe teams een allesomvattende ervaring te creëren met videovergaderen en het delen van schermen. Met de desktop- en native mobiele apps van Zoom kunnen teams overal verbinding met elkaar maken en samenwerken, ongeacht of ze werken op Windows-, Mac-, iOS-, Android- of Blackberry-apparaten of vanuit Zoom Rooms of H.323/SIP-roomsystemen.

Zoom verenigt videoconferenties in de cloud, eenvoudige online vergaderingen, draadloos delen van content en groepsberichten in één platform. Met Zoom kunnen gebruikers meerdere vergaderruimten met elkaar verbinden, externe deelnemers toevoegen en effectief persoonlijke vergaderingen mogelijk maken met één aanraking.

Zoom Rooms - het Software Defined Video Conferencing System of SDVC van Zoom integreert met bestaande audio-oplossingen en belt naar mobiele apparaten, waardoor de deelname van mobiele werknemers wordt vereenvoudigd. Met de live V&A-functie van Zoom kunnen webinar hosts - en maximaal 25 aangewezen panelleden - vragen van deelnemers beantwoorden zodra deze binnenkomen, en peilingen en rapporten uitvoeren om inzichten van deelnemers te verzamelen.

Met Zoom Business IM kunnen teams tekst, afbeeldingen, audiobestanden en meer delen in groepschats op elk apparaat. Vanuit het geïntegreerde IM-platform kunnen gebruikers videovergaderingen starten en deelnemers en vergaderruimtes uitnodigen vanuit hun contactenlijst. Bestanden kunnen worden gesleept, neergezet en gedeeld in Zoom's Business IM en vervolgens later worden opgehaald uit de gesynchroniseerde en doorzoekbare contentbibliotheek van Zoom.

Zoom - Overzicht

Prijzen

Vanaf
€ 14,99/maand

Prijsopties

Gratis proef
Gratis
Abonnement
Prijs-kwaliteitverhouding

Zoom - Functies

Apparaten
Bedrijfsgrootte
K M G
Markten
Verenigde Staten van Amerika, Canada, Verenigd Koninkrijk, Australië, China en nog 5 andere, India, Japan, Duitsland, Brazilië, Mexico
Ondersteunde talen
Chinees (Vereenvoudigd), Duits, Engels, Frans, Japans en nog 3 andere, Portugees, Russisch, Spaans

Media

"Presence Status" in Zoom's Business IM indicates when users are available or busy, as well as which device they're on (desktop or mobile)
The Zoom mobile app allows users to chat via messages or video from anywhere
Team members can share documents, images, and more within Zoom chats
Reports can be generated on metrics such as meetings by employee, meetings by location, usage, and more
Zoom-video Schermopname van Zoom: "Presence Status" in Zoom's Business IM indicates when users are available or busy, as well as which device they're on (desktop or mobile) Schermopname van Zoom: The Zoom mobile app allows users to chat via messages or video from anywhere Schermopname van Zoom: Team members can share documents, images, and more within Zoom chats Schermopname van Zoom: Reports can be generated on metrics such as meetings by employee, meetings by location, usage, and more

Zoom reviews

Zoom reviews

Totaalscore
4,6
/
5
Uitstekend
4824

Zeer goed
2039

Gemiddeld
319

Slecht
33

Erg slecht
7

Prijs-kwaliteitverhouding
4,6
Functies
4,5
Gebruiksgemak
4,5
Klantenondersteuning
4,4
95% heeft deze app aanbevolen
Nikola M.

Fun way to remote working

We started with free option at the beginning which allows 100 participant per meeting. The number of participants in a meeting is mostly less than 100 for our company. However, free option limits meeting period time to 40 minute. You need to restart the meeting every 40 minute. Therefore, after testing it for a week, we subscribed to Zoom. Overall, I am happy we chose Zoom for online meetings. In specific, online meeting tools becomes essential during these lockdown period and Zoom proved itself to us with its features and performance.


Vertalen met Google
Nicholas C.

From Luxury to Necessity

The ability to rollout a teleconferencing option in the midst of quarantines, shelter in place orders, and social distancing (which severely reduced our in person capacity to below the number needed to be profitable) made the difference in us continuing versus closing our business. Additionally, our early and widespread adoption of teleconferencing through Zoom significantly grew our client base in areas where providers had not made the transition. We picked up multiple clients who never would have given our business a chance due to geographical distance, but were seeking us out due to our early adoption of Zoom.


Vertalen met Google
Geverifieerde reviewer

Better Than Many of Their Competitors, but Not Great

While Zoom is far from perfect, they are infinitely better than so many of their competitors that you can forget about most of their shortcomings. Except for one major one - their user interface. It's horrible. And I have not noticed any discernable upgrades or enhancements to really any aspect of their product over time. It appears they have a If It's Not Broke Don't Fix It philosophy, but there are things that maybe aren't broken but have major room for improvement.


Vertalen met Google
Dylan C.

Zoom for Campus

Very good experience. Intuitive to new users with enough power and flexibility for larger Webinars and advanced settings.


Vertalen met Google
Sanskriti G.

ZOOM for team discussions, learning and more!

Overall, I had a good experience with ZOOM. Through the application we are able to have team discussions, discuss ongoing project, presentation and more. I am able to join live meetings in anytime and anywhere. With the remote desktop connections, we are able to access the office PC(virtually), and do works as specified. So, its been easier for us to 'Work From Home' in this pandemic.


Vertalen met Google
Nikola M.
Sector: Chemicaliën
Bedrijfsgrootte: 51-200 werknemers
Vertalen naar het Nederlands
Vertalen naar het Nederlands

Fun way to remote working

Dagelijks 6-12 maanden lang gebruikt
Beoordeeld op 31-3-2020
Bron van de reviewer: Capterra

We started with free option at the beginning which allows 100 participant per meeting. The number of participants in a meeting is mostly less than 100 for our company. However, free option limits meeting period time to 40 minute. You need to restart the meeting every 40 minute. Therefore, after testing it for a week, we subscribed to Zoom. Overall, I am happy we chose Zoom for online meetings. In specific, online meeting tools becomes essential during these lockdown period and Zoom proved itself to us with its features and performance.

Pluspunten

Zoom offers various useful features and as a medium sized company we benefit from most of these features. Before the lockdown period our teams were using Zoom for video meetings. They were doing product presentations to customers remotely.

Nowadays, because of the lockdown, we all are using Zoom on daily basis. Video meetings are reliable, connection speeds are fast and there is almost no latency at all. Bandwith usage is also less when compared to previous tool we used.
-Collaborative annotation feature is the most used feature amongst others for our company.
-Zoom also allows to connect on mobile devices and share the screen on your mobile phone as well.
-Instant messaging is good as it allows both public messaging and private messaging between participants.
-File sharing is easy and fast.
-Virtual background feature is fruitful even without a green screen when you are not sitting in an untidy environment and also virtual backgrounds makes meetings funnier.
-Lastly, Zoom allows various ways to join a meeting. Direct landline calling option is splendid.

As an admin of the tool, I can say that user management is also easy.

Minpunten

They can improve their virtual background library. Everybody loved virtual background feature, but it needs wider collection. Also image processing algorithm can be improved, as it sometimes filtering the person instead of the background.

Scoreverdeling

Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 10.0/10

Nicholas C.
Sector: Gezondheid, wellness en fitness
Bedrijfsgrootte: 2-10 werknemers
Vertalen naar het Nederlands
Vertalen naar het Nederlands

From Luxury to Necessity

Wekelijks 6-12 maanden lang gebruikt
Beoordeeld op 10-10-2020
Bron van de reviewer: Capterra

The ability to rollout a teleconferencing option in the midst of quarantines, shelter in place orders, and social distancing (which severely reduced our in person capacity to below the number needed to be profitable) made the difference in us continuing versus closing our business. Additionally, our early and widespread adoption of teleconferencing through Zoom significantly grew our client base in areas where providers had not made the transition. We picked up multiple clients who never would have given our business a chance due to geographical distance, but were seeking us out due to our early adoption of Zoom.

Pluspunten

In the wake of COVID-19, Zoom has become synonymous with video conferencing. Because so many of our clients have become used to using it, it doesn’t have the learning curve that some of the other video conferencing apps do. Because we are using it to do group sessions that are time limited, having an easy-to-use interface that the majority of our clientele are familiar with is paramount because it keeps us from having to spend precious time troubleshooting and getting our clients familiar with the app and allows for more productive sessions.

Minpunten

The free version teases just enough functionality and usefulness that it was difficult at first to make the decision to go to the full version. Not being able to see how critical the full version’s features would be for us nearly kept us from upgrading.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak

Waarschijnlijkheid van aanbeveling: 8.0/10

Geverifieerde reviewer
Sector: Geestelijke gezondheidszorg
Bedrijfsgrootte: 10.000+ werknemers
Vertalen naar het Nederlands
Vertalen naar het Nederlands

Better Than Many of Their Competitors, but Not Great

Wekelijks 1+ jaar lang gebruikt
Beoordeeld op 29-6-2019
Bron van de reviewer: Capterra

While Zoom is far from perfect, they are infinitely better than so many of their competitors that you can forget about most of their shortcomings. Except for one major one - their user interface. It's horrible. And I have not noticed any discernable upgrades or enhancements to really any aspect of their product over time. It appears they have a If It's Not Broke Don't Fix It philosophy, but there are things that maybe aren't broken but have major room for improvement.

Pluspunten

Of all the video conferencing tools out there - and there is no shortage of them, either past or present - I have to say that Zoom works probably the best as far as logging in and everything working. Everybody who has ever attended a video conference knows the headache and utter waste of time known as "technical difficulties" especially those that arise at beginning of any video conference. This person's video isn't working; that person can't hear. You keep getting disconnected. Zoom somehow avoids this most of the time and that rarest of all things usually occurs - video conferences start on time.

Minpunten

If you have any more than say three - max four - participants, you're going to go crazy trying to include and see everybody at once. Yes, it's okay when whoever is speaking is shown front and center, but when you're speaking and want to gauge everyone's expression and just see everybody as though you are in the same room with in person, Zoom's Brady Bunch opening from Hell interface will literally drive you mad.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 6.0/10

Dylan C.
Sector: Hoger onderwijs
Bedrijfsgrootte: 1.001-5.000 werknemers
Vertalen naar het Nederlands
Vertalen naar het Nederlands

Zoom for Campus

Dagelijks 2+ jaar lang gebruikt
Beoordeeld op 13-10-2020
Bron van de reviewer: Capterra

Very good experience. Intuitive to new users with enough power and flexibility for larger Webinars and advanced settings.

Pluspunten

Flexibility in assigning licenses across users on an as needed basis. We are a smaller campus with about 3000 students, faculty , and staff using Zoom daily and the cost benefit of not having to have to own more licenses than we really need is a huge help on the budget side. It does require a little more administration effort keeping track of who needs the licenses when but Zoom interface is easy for managing the movement.

Minpunten

I do have concerns with the limited capacity for multiple users to have control over meeting/webinar settings. You have to be at an administrator level to make changes in someone else's Webinar settings for example. It would be nice if your co hosts had access to any Webinar they where invited into(with restrictions). We also get occasional confusion around the invitation links for panelists vs attendees vs co hosts. As the organizer yo do not have access to the text of the email they received on your behalf so troubleshooting can be tricky.

Scoreverdeling

Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 8.0/10

Sanskriti G.
Sector: Informatietechnologie en -diensten
Bedrijfsgrootte: 201-500 werknemers
Vertalen naar het Nederlands
Vertalen naar het Nederlands

ZOOM for team discussions, learning and more!

Dagelijks 6-12 maanden lang gebruikt
Beoordeeld op 8-10-2020
Bron van de reviewer: Capterra

Overall, I had a good experience with ZOOM. Through the application we are able to have team discussions, discuss ongoing project, presentation and more. I am able to join live meetings in anytime and anywhere. With the remote desktop connections, we are able to access the office PC(virtually), and do works as specified. So, its been easier for us to 'Work From Home' in this pandemic.

Pluspunten

Zoom is great app for online video conferencing. It Supports multiple devices, file sharing, video calls, texts(chats), screen hosting, remote access and much more within the single app. The interface seems smooth and navigation within the app is handy. Zoom has its own in-built screen recording feature, and users don't need to install any external softwares for screen recording.

Minpunten

For most of the times, I am experiencing the repetition of audio as I speak. It's quiet disturbing when I heard my own voice repeling back. Also, sometimes, the calls ends out unexpectedly, and I am likely to miss important announcement and team discussions.

Scoreverdeling

Gebruiksgemak

Waarschijnlijkheid van aanbeveling: 9.0/10

Gebruikersaanbeveling
8,8/10
Gebaseerd op 7.222 gebruikersscores
Vergelijk gebruikersaanbevelingen met alternatieven
Vergelijk met alternatieven

Prijzen van Zoom

Prijzen van Zoom

Vanaf
€ 14,99/maand
Gratis proef
Gratis
Abonnement
Prijs-kwaliteitverhouding
Prijs-kwaliteitverhouding
4,6/5
Gebaseerd op 7.222 gebruikersscores
Vergelijk scores voor prijs-kwaliteitverhouding met alternatieven
Vergelijk met alternatieven

Zoom - Functies

Zoom - Functies

API
Aanpasbare branding
Activiteitendashboard
Automatische meldingen
Beller-ID
Chatten
Communicatiebeheer
Contactenbeheer
Controle van oproepen
Instant Messaging
Integratie van derden
Oproepen doorsturen
Oproepen opnemen
Oproepen routeren
Rapportage en statistieken
Realtime rapportage
Samenwerkingstools
Vergaderen
Videovergaderen
Voicemail
Functies
4,5/5
Gebaseerd op 7.222 gebruikersscores
Vergelijk functiescores met alternatieven
Vergelijk met alternatieven

Categorieën

Zoom - Veelgestelde vragen

Zoom - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over Zoom.

V. Welke prijsmodellen heeft Zoom te bieden?

Zoom kent de volgende prijsmodellen:

Vanaf: € 14,99/maand

Prijsmodel: Gratis, Abonnement

Gratis proef: Beschikbaar

V. Wat zijn de voornaamste functies van Zoom?

We hebben geen informatie over functies van Zoom

V. Wat zijn de typische gebruikers van Zoom?

Zoom heeft de volgende typische klanten:

Klein bedrijf, Grote ondernemingen, Openbare diensten, Freelancers, Middelgroot bedrijf

V. Welke talen worden door Zoom ondersteund?

Zoom ondersteunt de volgende talen:

Chinees (Vereenvoudigd), Duits, Engels, Frans, Japans, Portugees, Russisch, Spaans

V. Welke prijsmodellen heeft Zoom te bieden?

Zoom kent de volgende prijsmodellen:

Gratis, Abonnement

V. Biedt Zoom ondersteuning voor mobiele apparaten?

Zoom ondersteunt de volgende apparaten:

Android, iPhone, iPad

V. Met welke andere apps kan Zoom worden geïntegreerd?

Zoom kan worden geïntegreerd met de volgende toepassingen:

ActiveCampaign, Acuity Scheduling, Administrate, Bookafy, Hive, HubSpot Marketing Hub, Mattermost, Slack, TalentLMS, Workplace from Facebook

V. Welke mate van ondersteuning heeft Zoom te bieden?

Zoom biedt de volgende ondersteuningsopties:

Telefonische ondersteuning, Online ondersteuning, Video-instructies, Veelgestelde vragen, Kennisbank