Fieldwork

Fieldwork

Cloud-based pest control software with native mobile apps

4.8/5 (17 review)

Fieldwork - Overzicht

Wat is Fieldwork?

Fieldwork is a service and operations management solution designed specifically for pest control businesses. Deployed within the cloud and supported by free native mobile apps for iOS and Android, Fieldwork enables controllers, managers and pest control technicians to work remotely and still function offline. Syncing data back into the system once web connectivity is restored, users can schedule and view appointments with the ability to look at technicians' daily, weekly or monthly job agendas side-by-side. A centralized calendar allows new, one-time, or recurring appointments to be created with a single click, while a work pool feature makes unassigned jobs available for selection and Google Maps integration plots appointment locations geographically.

Fieldwork also incorporates a CRM for adding customer information such as contacts, service histories and billing details. Custom fields allow complex data requirements to be defined and captured, while customers spanning multiple locations can be accommodated for. Key core features also go on to include billing and invoicing with online payment processing, chemical tracking and trend reporting options backed by barcode scanning for traps or stations.

Fieldwork - Overzicht

Prijzen

Vanaf
US$ 39,00/maand

Prijsopties

Gratis proef
Gratis
Abonnement
Prijs-kwaliteitverhouding

Pricing is based per technician with popular packages as follows:

Solo = $39/1st Tech
Startup = $59/1st Tech
Business = $79/1st Tech
Pro = $99 /1st Tech

Additional Technicians:
Solo = $19
Startup = $29
Business = $39
Pro = $49

(Office users and admin users are free, 14-day tree trial available)


Fieldwork - Functies

Apparaten
Bedrijfsgrootte
K M G
Markten
Verenigde Staten van Amerika
Ondersteunde talen
Engels

Screenshots

Schermopname van Fieldwork: An integrated CRM allows for the management of customer data such as contact information, billing details, service histories and more
Schermopname van Fieldwork: An integrated CRM allows for the management of customer data such as contact information, billing details, service histories and more Schermopname van Fieldwork: Trend analysis reporting options within the portal visualize tracked activity trends to provide insights on a number of data areas Schermopname van Fieldwork: Companion apps for Android and iOS platforms assist technicians and operators working remotely with appointment scheduling, signature capture and more Schermopname van Fieldwork: Raise invoices, send billing reminders and enable clients to pay for services thanks to online payment processing support Schermopname van Fieldwork: The native Fieldwork Mobile app for iOS and Android includes the abilty to capture signatures digitally Schermopname van Fieldwork: The dashboard-based portal offers at-a-glance data visualizations, displayed via customizable widgets

Fieldwork reviews

Fieldwork reviews

Totaalscore
4.8
/
5
Uitstekend
14

Zeer goed
3

Gemiddeld
0

Slecht
0

Erg slecht
0

Prijs-kwaliteitverhouding
4.9
Functies
4.6
Gebruiksgemak
4.8
Klantenondersteuning
5
100% heeft deze app aanbevolen
Dauphin E.

Great service software

Fieldwork’s software is easy to use and intuitive. Scheduling is very visual which my customer service team loves. The technician app is fast, simple, stable, and it works offline. The reports are quick to run and easy to read. The support is amazing. Their team is responsive and great to work with. I’m loving working with Fieldwork.


Vertalen met Google
Renee P.

Helped systematize our company

Fieldworks has benefited our company by keeping our technicians on schedule, saving time on data input and keeping us organized. And keeping us all organized is a BIG task here at our company!!!


Vertalen met Google
Christopher M.

Best Pest Program On The Market Today!

Once I went through the initial switch over ,life has been easier for my company. I love the team at Fieldwork and their willingness to help my business be successful by providing their time,input and the constant helpful updates to their program.My only regret was waiting so long before actually switching over.


Vertalen met Google
Dari P.

Great software

I have not had any frustration with the software in fact it has surprised me how well it works and runs!!!


Vertalen met Google
Lori B.

Best customer service and ease of use

Scheduling and interfacing with mobile phones. Fixing this issue would be amazing


Vertalen met Google
Dauphin E.
Sector: Consumentendiensten
Bedrijfsgrootte: 51-200 werknemers
Vertalen naar het Nederlands

Great service software

Dagelijks 2+ jaar lang gebruikt
Beoordeeld op 15-3-2019
Bron van de reviewer: Capterra

Fieldwork’s software is easy to use and intuitive. Scheduling is very visual which my customer service team loves. The technician app is fast, simple, stable, and it works offline. The reports are quick to run and easy to read. The support is amazing. Their team is responsive and great to work with. I’m loving working with Fieldwork.

Pluspunten

Intuitive. Easy to use. Consistent development.

Minpunten

Overall we are really happy with the software. I️ still Extract data and use excel for complex reporting

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 10.0/10

Renee P.
Sector: Consumentendiensten
Bedrijfsgrootte: 2-10 werknemers
Vertalen naar het Nederlands

Helped systematize our company

Dagelijks 1+ jaar lang gebruikt
Beoordeeld op 30-5-2019
Bron van de reviewer: Capterra

Fieldworks has benefited our company by keeping our technicians on schedule, saving time on data input and keeping us organized. And keeping us all organized is a BIG task here at our company!!!

Pluspunten

Fieldwork software has helped systematize and saved us hours of inputting data! For the initial setup you are able to import your customer data base from your old system. The app is user friendly that even our "low tech" technicians can use on their phone or tablet. The customer service is amazing!! I can talk over the phone or through their "Conversation" link that is right there on the screen. They get right back to you to help you in any way you need. They save us so much time if I can't figure it out on my own. Also, the software is price perfect for our growing company. You can't beat the investment in something that saves you time. Time can not be replaced!

Minpunten

With ever thing new, comes a learning process. It does takes time, as with anything, to learn all the bells & whistles of the software. We are learning as we go. But, once you learn it, you will find that the software is awesome and saves us time.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 10.0/10

Christopher M.
Sector: Consumentendiensten
Bedrijfsgrootte: 2-10 werknemers
Vertalen naar het Nederlands

Best Pest Program On The Market Today!

Dagelijks 6-12 maanden lang gebruikt
Beoordeeld op 8-4-2019
Bron van de reviewer: Capterra

Once I went through the initial switch over ,life has been easier for my company. I love the team at Fieldwork and their willingness to help my business be successful by providing their time,input and the constant helpful updates to their program.My only regret was waiting so long before actually switching over.

Pluspunten

There is so many things I love about this program.There are reports for everything practically. This program is great for California PCOs.I love the mobile app for our techs,I love how accessible the Fieldwork team is,no matter how many questions you have they are there for you.There is so much you can do with this program .The one thing I think that makes this program the best out there is the fact the Fieldwork team listens to their customers and their needs.They are always adding or tweaking the program based on the needs of its customers.Switching over to Fieldwork has made running my office and company that much easier and less stressful and most importantly has helped bring my cost down.

Minpunten

The only con for me is the time difference .I am in California and FieldworkHQ is based out of Chicago.I just make sure I contact them early in the day if I have any questions or concerns.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 10.0/10

Dari P.
Sector: Milieudiensten
Bedrijfsgrootte: Zelfstandig ondernemer
Vertalen naar het Nederlands

Great software

Dagelijks 1+ jaar lang gebruikt
Beoordeeld op 4-2-2020
Bron van de reviewer: Capterra

I have not had any frustration with the software in fact it has surprised me how well it works and runs!!!

Pluspunten

software and customer service (IT) are amazing they have helped me out with different challenges and they have thought of everything. The software saves me so many hours a week not having to do a bunch of admin work . Also my customers enjoy the software by having a customer portal and not having to be hold just to ask questions that they can find with their tip of there fingertips.

Minpunten

They are on a different time zone then me .
Their 5 pm is my 2pm . I had an urgency once (operator error) not the software but they were closed I could not get a hold of (IT) that day . but the good thing I was able to get help the next morning at my 6 am .

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 10.0/10

Lori B.
Sector: Consumentengoederen
Bedrijfsgrootte: 2-10 werknemers
Vertalen naar het Nederlands

Best customer service and ease of use

Dagelijks 6-12 maanden lang gebruikt
Beoordeeld op 6-8-2019
Bron van de reviewer: Capterra

Scheduling and interfacing with mobile phones. Fixing this issue would be amazing

Pluspunten

I love that this software is like using Google Maps and that everything is easily updated and changeable.

Minpunten

not knowing where to find easy answers to what seem to be common questions. If there are sub categories under the help menu, it would be good to be able to see them.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 5.0/10

Gebruikersaanbeveling
9.6/10
Gebaseerd op 17 gebruikersscores
Vergelijk gebruikersaanbevelingen met alternatieven
Vergelijk met alternatieven

Prijzen van Fieldwork

Prijzen van Fieldwork

Vanaf
US$ 39,00/maand
Gratis proef
Gratis
Abonnement
Prijs-kwaliteitverhouding

Pricing is based per technician with popular packages as follows:

Solo = $39/1st Tech
Startup = $59/1st Tech
Business = $79/1st Tech
Pro = $99 /1st Tech

Additional Technicians:
Solo = $19
Startup = $29
Business = $39
Pro = $49

(Office users and admin users are free, 14-day tree trial available)

Pricing is based per technician with popular packages as follows:

Solo = $39/1st Tech
Startup = $59/1st Tech
Business = $79/1st Tech
Pro = $99 /1st Tech

Additional Technicians:
Solo = $19
Startup = $29
Business = $39
Pro = $49

(Office users and admin users are free, 14-day tree trial available)

Prijs-kwaliteitverhouding
4.9/5
Gebaseerd op 17 gebruikersscores
Vergelijk scores voor prijs-kwaliteitverhouding met alternatieven
Vergelijk met alternatieven

Fieldwork - Functies

Fieldwork - Functies

API
Aanpasbare rapportage
Activiteiten volgen
Activiteitendashboard
Automatische meldingen
Documentbeheer
Elektronische betalingen
Factureren
Factuurbeheer
Gegevens importeren en exporteren
Herinneringen
Integratie in de administratie
Integratie van derden
Kalenderbeheer
Klantendatabase
Offertebeheer
Rapportage en statistieken
Voorraad bijhouden
Voorraadbeheer
Zoekfunctionaliteit
Functies
4.6/5
Gebaseerd op 17 gebruikersscores
Vergelijk functiescores met alternatieven
Vergelijk met alternatieven

Categorieën

Video's en instructies

Video's en instructies

Aanvullende informatie voor Fieldwork

Aanvullende informatie voor Fieldwork

Voornaamste functies van Fieldwork

  • Activity dashboard
  • Appointment management
  • Appointment reminders
  • Automatic backup
  • Barcode scanning
  • CRM integration
  • Calendar management
  • Chemical tracking & reporting
  • Client portal
  • Credit card processing
  • Custom fields
  • Customer database
  • Customer service history
  • Customizable templates
  • Data entry verification
  • Drag & drop interface
  • Email integration
  • Fleet management
  • Google maps
  • Mobile integration
  • Multi-location
  • Offline access
  • Pest activity tracking
  • Pesticide usage tracking
  • Property layouts
  • Quotes / estimates
  • Reporting
  • SSL encrypted network
  • SSL encryption
  • Scheduling
  • Secure data storage
  • Signature capture
  • Technician scheduling
  • Technician tracking
  • Text alerts
  • Trend analysis
  • User photos
  • Visual job costing
  • Widgets
  • Work order management
  • Work pool

Pluspunten

• Fieldwork is an online service management system supported by native apps for deployment within pest control businesses that wish to grow a customer base while adopting a paperless approach to operations.

• Schedule one-time or recurring appointments within the centralized Fieldwork calendar and view locations plotted on Google Maps, issuing automated appointment reminders and pre- printed tickets where required.

• Barcode scanning enables trap data to be captured without the need for proprietary handheld devices, tracking performance and evidence to run detailed trend analysis, visualized within portal reports.

• Fieldwork mobile apps for iOS and Android platforms allow for appointment viewing and scheduling, customer registration, work order creation, service history viewing, digital signature capture and more.

• The companion smartphone apps allow technicians to work remotely, supported by an offline mode that syncs data back into the system when online connectivity is restored.

Fieldwork - Veelgestelde vragen

Fieldwork - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over Fieldwork.

V. Welke prijsmodellen heeft Fieldwork te bieden?

Fieldwork kent de volgende prijsmodellen:

Vanaf: US$ 39,00/maand

Prijsmodel: Gratis, Abonnement

Gratis proef: Beschikbaar

Pricing is based per technician with popular packages as follows: Solo = $39/1st Tech Startup = $59/1st Tech Business = $79/1st Tech Pro = $99 /1st Tech Additional Technicians: Solo = $19 Startup = $29 Business = $39 Pro = $49 (Office users and admin users are free, 14-day tree trial available)

V. Wat zijn de voornaamste functies van Fieldwork?

Fieldwork biedt de volgende functies:

  • Activity dashboard
  • Appointment management
  • Appointment reminders
  • Automatic backup
  • Barcode scanning
  • CRM integration
  • Calendar management
  • Chemical tracking & reporting
  • Client portal
  • Credit card processing
  • Custom fields
  • Customer database
  • Customer service history
  • Customizable templates
  • Data entry verification
  • Drag & drop interface
  • Email integration
  • Fleet management
  • Google maps
  • Mobile integration
  • Multi-location
  • Offline access
  • Pest activity tracking
  • Pesticide usage tracking
  • Property layouts
  • Quotes / estimates
  • Reporting
  • SSL encrypted network
  • SSL encryption
  • Scheduling
  • Secure data storage
  • Signature capture
  • Technician scheduling
  • Technician tracking
  • Text alerts
  • Trend analysis
  • User photos
  • Visual job costing
  • Widgets
  • Work order management
  • Work pool

V. Wat zijn de typische gebruikers van Fieldwork?

Fieldwork heeft de volgende typische klanten:

Middelgroot bedrijf, Klein bedrijf

V. Welke talen worden door Fieldwork ondersteund?

Fieldwork ondersteunt de volgende talen:

Engels

V. Welke prijsmodellen heeft Fieldwork te bieden?

Fieldwork kent de volgende prijsmodellen:

Gratis, Abonnement

V. Biedt Fieldwork ondersteuning voor mobiele apparaten?

Fieldwork ondersteunt de volgende apparaten:

Android, iPhone, iPad

V. Met welke andere apps kan Fieldwork worden geïntegreerd?

Fieldwork kan worden geïntegreerd met de volgende toepassingen:

Google Maps, PayPal, QuickBooks Online, Stripe

V. Welke mate van ondersteuning heeft Fieldwork te bieden?

Fieldwork biedt de volgende ondersteuningsopties:

Online ondersteuning, Telefonische ondersteuning