Fieldwork - Overzicht
Wat is Fieldwork?
Fieldwork is a service and operations management solution designed specifically for pest control businesses. Deployed within the cloud and supported by free native mobile apps for iOS and Android, Fieldwork enables controllers, managers and pest control technicians to work remotely and still function offline. Syncing data back into the system once web connectivity is restored, users can schedule and view appointments with the ability to look at technicians' daily, weekly or monthly job agendas side-by-side. A centralized calendar allows new, one-time, or recurring appointments to be created with a single click, while a work pool feature makes unassigned jobs available for selection and Google Maps integration plots appointment locations geographically.
Fieldwork also incorporates a CRM for adding customer information such as contacts, service histories and billing details. Custom fields allow complex data requirements to be defined and captured, while customers spanning multiple locations can be accommodated for. Key core features also go on to include billing and invoicing with online payment processing, chemical tracking and trend reporting options backed by barcode scanning for traps or stations.
Fieldwork - Overzicht
Prijzen
Prijsopties
Pricing is based per technician with popular packages as follows:
Solo = $39/1st Tech
Startup = $59/1st Tech
Business = $79/1st Tech
Pro = $99 /1st Tech
Additional Technicians:
Solo = $19
Startup = $29
Business = $39
Pro = $49
(Office users and admin users are free, 14-day tree trial available)
Fieldwork - Functies
Screenshots
Fieldwork reviews
Fieldwork reviews
Great service software
Fieldwork’s software is easy to use and intuitive. Scheduling is very visual which my customer service team loves. The technician app is fast, simple, stable, and it works offline. The reports are quick to run and easy to read. The support is amazing. Their team is responsive and great to work with. I’m loving working with Fieldwork.
Helped systematize our company
Fieldworks has benefited our company by keeping our technicians on schedule, saving time on data input and keeping us organized. And keeping us all organized is a BIG task here at our company!!!
Best Pest Program On The Market Today!
Once I went through the initial switch over ,life has been easier for my company. I love the team at Fieldwork and their willingness to help my business be successful by providing their time,input and the constant helpful updates to their program.My only regret was waiting so long before actually switching over.
Great software
I have not had any frustration with the software in fact it has surprised me how well it works and runs!!!
Best customer service and ease of use
Scheduling and interfacing with mobile phones. Fixing this issue would be amazing
Vergelijk de totaalscore met alternatieven
Vergelijk met alternatieven
Great service software
Pluspunten
Intuitive. Easy to use. Consistent development.
Minpunten
Overall we are really happy with the software. I️ still Extract data and use excel for complex reporting
Helped systematize our company
Fieldworks has benefited our company by keeping our technicians on schedule, saving time on data input and keeping us organized. And keeping us all organized is a BIG task here at our company!!!
Pluspunten
Fieldwork software has helped systematize and saved us hours of inputting data! For the initial setup you are able to import your customer data base from your old system. The app is user friendly that even our "low tech" technicians can use on their phone or tablet. The customer service is amazing!! I can talk over the phone or through their "Conversation" link that is right there on the screen. They get right back to you to help you in any way you need. They save us so much time if I can't figure it out on my own. Also, the software is price perfect for our growing company. You can't beat the investment in something that saves you time. Time can not be replaced!
Minpunten
With ever thing new, comes a learning process. It does takes time, as with anything, to learn all the bells & whistles of the software. We are learning as we go. But, once you learn it, you will find that the software is awesome and saves us time.
Best Pest Program On The Market Today!
Once I went through the initial switch over ,life has been easier for my company. I love the team at Fieldwork and their willingness to help my business be successful by providing their time,input and the constant helpful updates to their program.My only regret was waiting so long before actually switching over.
Pluspunten
There is so many things I love about this program.There are reports for everything practically. This program is great for California PCOs.I love the mobile app for our techs,I love how accessible the Fieldwork team is,no matter how many questions you have they are there for you.There is so much you can do with this program .The one thing I think that makes this program the best out there is the fact the Fieldwork team listens to their customers and their needs.They are always adding or tweaking the program based on the needs of its customers.Switching over to Fieldwork has made running my office and company that much easier and less stressful and most importantly has helped bring my cost down.
Minpunten
The only con for me is the time difference .I am in California and FieldworkHQ is based out of Chicago.I just make sure I contact them early in the day if I have any questions or concerns.
Great software
I have not had any frustration with the software in fact it has surprised me how well it works and runs!!!
Pluspunten
software and customer service (IT) are amazing they have helped me out with different challenges and they have thought of everything. The software saves me so many hours a week not having to do a bunch of admin work . Also my customers enjoy the software by having a customer portal and not having to be hold just to ask questions that they can find with their tip of there fingertips.
Minpunten
They are on a different time zone then me .
Their 5 pm is my 2pm . I had an urgency once (operator error) not the software but they were closed I could not get a hold of (IT) that day . but the good thing I was able to get help the next morning at my 6 am .
Best customer service and ease of use
Scheduling and interfacing with mobile phones. Fixing this issue would be amazing
Pluspunten
I love that this software is like using Google Maps and that everything is easily updated and changeable.
Minpunten
not knowing where to find easy answers to what seem to be common questions. If there are sub categories under the help menu, it would be good to be able to see them.
Vergelijk gebruikersaanbevelingen met alternatieven
Vergelijk met alternatieven
Prijzen van Fieldwork
Prijzen van Fieldwork
Pricing is based per technician with popular packages as follows:
Solo = $39/1st Tech
Startup = $59/1st Tech
Business = $79/1st Tech
Pro = $99 /1st Tech
Additional Technicians:
Solo = $19
Startup = $29
Business = $39
Pro = $49
(Office users and admin users are free, 14-day tree trial available)
Pricing is based per technician with popular packages as follows:
Solo = $39/1st Tech
Startup = $59/1st Tech
Business = $79/1st Tech
Pro = $99 /1st Tech
Additional Technicians:
Solo = $19
Startup = $29
Business = $39
Pro = $49
(Office users and admin users are free, 14-day tree trial available)
Vergelijk scores voor prijs-kwaliteitverhouding met alternatieven
Vergelijk met alternatieven
Fieldwork - Functies
Fieldwork - Functies
Vergelijk functiescores met alternatieven
Vergelijk met alternatieven
Categorieën
Video's en instructies
Video's en instructies
Aanvullende informatie voor Fieldwork
Aanvullende informatie voor Fieldwork
Voornaamste functies van Fieldwork
- Activity dashboard
- Appointment management
- Appointment reminders
- Automatic backup
- Barcode scanning
- CRM integration
- Calendar management
- Chemical tracking & reporting
- Client portal
- Credit card processing
- Custom fields
- Customer database
- Customer service history
- Customizable templates
- Data entry verification
- Drag & drop interface
- Email integration
- Fleet management
- Google maps
- Mobile integration
- Multi-location
- Offline access
- Pest activity tracking
- Pesticide usage tracking
- Property layouts
- Quotes / estimates
- Reporting
- SSL encrypted network
- SSL encryption
- Scheduling
- Secure data storage
- Signature capture
- Technician scheduling
- Technician tracking
- Text alerts
- Trend analysis
- User photos
- Visual job costing
- Widgets
- Work order management
- Work pool
Pluspunten
• Fieldwork is an online service management system supported by native apps for deployment within pest control businesses that wish to grow a customer base while adopting a paperless approach to operations.
• Schedule one-time or recurring appointments within the centralized Fieldwork calendar and view locations plotted on Google Maps, issuing automated appointment reminders and pre- printed tickets where required.
• Barcode scanning enables trap data to be captured without the need for proprietary handheld devices, tracking performance and evidence to run detailed trend analysis, visualized within portal reports.
• Fieldwork mobile apps for iOS and Android platforms allow for appointment viewing and scheduling, customer registration, work order creation, service history viewing, digital signature capture and more.
• The companion smartphone apps allow technicians to work remotely, supported by an offline mode that syncs data back into the system when online connectivity is restored.
Fieldwork - Veelgestelde vragen
Fieldwork - Veelgestelde vragen
Hieronder zie je enkele veelgestelde vragen over Fieldwork.
V. Welke prijsmodellen heeft Fieldwork te bieden?
Fieldwork kent de volgende prijsmodellen:
Vanaf: US$ 39,00/maand
Prijsmodel: Gratis, Abonnement
Gratis proef: Beschikbaar
Pricing is based per technician with popular packages as follows: Solo = $39/1st Tech Startup = $59/1st Tech Business = $79/1st Tech Pro = $99 /1st Tech Additional Technicians: Solo = $19 Startup = $29 Business = $39 Pro = $49 (Office users and admin users are free, 14-day tree trial available)
V. Wat zijn de voornaamste functies van Fieldwork?
Fieldwork biedt de volgende functies:
- Activity dashboard
- Appointment management
- Appointment reminders
- Automatic backup
- Barcode scanning
- CRM integration
- Calendar management
- Chemical tracking & reporting
- Client portal
- Credit card processing
- Custom fields
- Customer database
- Customer service history
- Customizable templates
- Data entry verification
- Drag & drop interface
- Email integration
- Fleet management
- Google maps
- Mobile integration
- Multi-location
- Offline access
- Pest activity tracking
- Pesticide usage tracking
- Property layouts
- Quotes / estimates
- Reporting
- SSL encrypted network
- SSL encryption
- Scheduling
- Secure data storage
- Signature capture
- Technician scheduling
- Technician tracking
- Text alerts
- Trend analysis
- User photos
- Visual job costing
- Widgets
- Work order management
- Work pool
V. Wat zijn de typische gebruikers van Fieldwork?
Fieldwork heeft de volgende typische klanten:
Middelgroot bedrijf, Klein bedrijf
V. Welke talen worden door Fieldwork ondersteund?
Fieldwork ondersteunt de volgende talen:
Engels
V. Welke prijsmodellen heeft Fieldwork te bieden?
Fieldwork kent de volgende prijsmodellen:
Gratis, Abonnement
V. Biedt Fieldwork ondersteuning voor mobiele apparaten?
Fieldwork ondersteunt de volgende apparaten:
Android, iPhone, iPad
V. Met welke andere apps kan Fieldwork worden geïntegreerd?
Fieldwork kan worden geïntegreerd met de volgende toepassingen:
Google Maps, PayPal, QuickBooks Online, Stripe
V. Welke mate van ondersteuning heeft Fieldwork te bieden?
Fieldwork biedt de volgende ondersteuningsopties:
Online ondersteuning, Telefonische ondersteuning
Fieldwork’s software is easy to use and intuitive. Scheduling is very visual which my customer service team loves. The technician app is fast, simple, stable, and it works offline. The reports are quick to run and easy to read. The support is amazing. Their team is responsive and great to work with. I’m loving working with Fieldwork.