Over Easyship
Easyship is een cloudgebaseerd verzendplatform, ontworpen voor wereldwijde e-commerce. Het alles-in-één-systeem biedt gebruikers de tools om binnenlandse en internationale zendingen te beheren via meer dan 50 koeriers en verzendbedrijven, waaronder DHL, UPS, USPS en FedEx. Met winkelsynchronisatie-integratie kunnen koeriersnamen en het trackingnummer automatisch worden bijgewerkt in e-commerce winkels en kan trackinginformatie naar klanten worden gemaild. Een e-commerce afreken-plugin biedt klanten realtime berekeningen van vervoerskosten, inclusief eventuele te betalen belastingen en douaneheffingen. Douaneheffingen en belastingen worden automatisch berekend voor elk land, met op categorieën gebaseerde berekeningen, automatische generatie van belastingdocumenten en de mogelijkheid om te beslissen of de klant of verkoper de van toepassing zijnde kosten betaalt. Easyship biedt ook oplossingen voor e-fulfillment en verzending voor crowdfundingcampagnes en biedt een dashboard voor gebruikers om zendingen, updates en financiën te beheren en te volgen.
Afbeeldingen
Twijfels over Easyship?
Vergelijk met een populair alternatief
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
Alternatieven
Shippo
Stamps.com
ShippingEasy
Pirate Ship
Reviews
Heb je Easyship al?
Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.
- Sector: Kleding en mode
- Bedrijfsgrootte: 2-10 werknemers
- Wekelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Time + Effort = Money (Save it with Easyship!)
Beoordeeld op 18-4-2019
Overall, I've had a great time with them. Met a customer exec in person to get signed up and shown...
Overall, I've had a great time with them. Met a customer exec in person to get signed up and shown through the platform, have had his help when needed, and overall I haven't had a single issue that has had me questioning why I work with them. This has been a great help to me in my first e-commerce business.
Pluspunten
Saves me a ton of time and effort in pricing customized shipping options for customers. Easyship takes my product list, shipping address, and product category to figure out exact shipping costs, time, and estimated taxes/duties for each customer anywhere around the world. They've saved me a massive logistics headache and help to make sure every customer gets great shipping options. The best part about it all? It doesn't cost me a dime. I still don't understand how they do it, but I'm only getting charged the rate shown to customers for shipping.
Minpunten
There's a bit of clicking around and help-desking necessary to getting things perfect, but they're not that much work. I've had to email a couple of times to get issues figured out, but they've been pretty good about getting back to me with explanations or fixes pretty quickly.
- Sector: Levensmiddelen- en drankenindustrie
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 4.0 /10
Customer Service
Beoordeeld op 24-6-2020
Pluspunten
The functionality and integration with shopify is good . the ability to set up international shipping options with live rate for the customers. The software is well developed
Minpunten
You need to work on customer support in Singapore ! Your software gives you a USP , however to be great, there needs to be actual humans in support roles who can reply to queries/ delivery problems in a timely manner and not just blame it on Covid 19! Getting back to your clients (even if it takes 48 -72 hours to rectify the issue) is better than not replying at all and me having to chase, or replying to the INITIAL queries after 1 or 2 weeks . Having a dedicated account manager or even a hotline that is manned to field queries would improve the service immeasurably . This is ultimately why I would not strongly recommend the software to other e-commerce business colleagues; the customer service and response times in SG are a real problem . If this was fixed, then I would certainly recommend you and be a devoted customer. Also having a customer service rep that I could speak to about our specific account and getting better prices based on volume of sales etc . Currently now that my account has been established with Easyship , I am largely ignored. Please be proactive in rectifying this .
- Sector: Groothandel
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 0.0 /10
What a Scam
Beoordeeld op 13-4-2020
Easy ship is pay as you go, pre paid shipping. 6 months after I stopped using Easy Ship, they...
Easy ship is pay as you go, pre paid shipping. 6 months after I stopped using Easy Ship, they fraudulently charged my credit card for [SENSITIVE CONTENT HIDDEN]. How do thet come back and charge me for what I have already paid? It's PRE PAID!!! All shipping information was absolutely correct and paid up front.
Pluspunten
easy to use, and integrated well with my selling platforms
Minpunten
It's pre paid.... but it's apparently not
Antwoord van Easyship
Hi Jon,
Thank you for taking the time to leave your feedback, however we must object to the points you have made.
'It's pre paid...but it's apparently not'
Easyship is pre paid but on occasion, Adjustments will occur.
All couriers weigh and measure parcels whilst in transit. Any discrepancy found in the weight or dimensions that you have declared on Easyship will be charged by the courier at a premium.
Once Easyship is made aware of this by the courier, and on occasion this may take several months, we will inform you directly of the Adjustment fees and provide prior warning that the amount in question will be charged.
In some scenarios, you also have the right to appeal the adjustment fees that the courier has levied and we will do this on your behalf when appropriate.
If you do wish to dispute the Adjustment fees that have been charged, please contact us directly and we will do all we can to help you.
Kind regards,
Easyship
- Sector: Kleding en mode
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Intuitive and well designed software.
Beoordeeld op 12-7-2019
Having a great experience using the software to streamline our fulfillment needs. The only...
Having a great experience using the software to streamline our fulfillment needs. The only disappointment is the inconsistent customer support we have been receiving. There is one particular issue that we are still trying to solve, and it has been 1 month with no progress. Just hearing back the same 'we have passed this on to our tech team' over and over again. This has caused a lot of internal communication problems and delays with our customers, as we are not able to provide them with an answer of when we will be able to send them their tracking numbers. Apart from this, it has been great and I would recommend using this software. Just not yet convinced about the support.
Pluspunten
The software is modern, well designed and very easy to navigate. It saved us a lot of time to create shipping labels for our customers. Also, the software is free to use, which is a great bonus!
Minpunten
If you did not turn the 'Send Customers your tracking number' option on (it is turned off in default) when you have already created the shipping labels, you would have to manually send them individually. When you have already created over 600 shipping labels, it is frustrating to send them manually, to say the least. In the 'Printing Option', there is no way to separately save the Packing List from the Shipping labels, so if you are using two types of paper (sticky for Shipping and plain for packing list), it just won't work.
- Sector: Consumentenelektronica
- Bedrijfsgrootte: 201-500 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Highly recommended
Beoordeeld op 30-12-2017
Pluspunten
Ease, speed and price are just some of the reasons. I'm glad I found Easyship. A lot of my customers are from overseas and being able to serve them confidently with full visibility on costs, import taxes and delivery times from multiple couriers is something I could have only dreamed of previously.
Plus their Shopify integration is TIGHT
Thanks Easyship!
Minpunten
Would be good to be able to adjust discount settings more easily for different countries.
I discussed with their customer support a lot and they were pretty reactive but would be great to work on this thematic.
Easyship - Veelgestelde vragen
Hieronder zie je enkele veelgestelde vragen over Easyship.V. Welke prijsmodellen heeft Easyship te bieden?
Easyship kent de volgende prijsmodellen:
- Prijsmodel: Gratis versie, Abonnement
- Gratis proef: Beschikbaar
V. Wat zijn de typische gebruikers van Easyship?
Easyship heeft de volgende typische klanten:
2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000
V. Welke talen worden door Easyship ondersteund?
Easyship ondersteunt de volgende talen:
Engels
V. Biedt Easyship ondersteuning voor mobiele apparaten?
Easyship ondersteunt de volgende apparaten:
V. Met welke andere apps kan Easyship worden geïntegreerd?
Easyship kan worden geïntegreerd met de volgende toepassingen:
Adobe Commerce, BigCommerce, ChannelAdvisor, NetSuite, QuickBooks eCommerce, Shopify, Wix, WooCommerce
V. Welke mate van ondersteuning heeft Easyship te bieden?
Easyship biedt de volgende ondersteuningsopties:
E-mail/helpdesk, Veelgestelde vragen/forum, Kennisbank, Telefonische ondersteuning, 24/7 (contact met medewerker)
Gerelateerde categorieën
Bekijk alle softwarecategorieën die gevonden zijn voor Easyship.
