Easyship

Over Easyship

Easyship is een cloudgebaseerd verzendplatform, ontworpen voor wereldwijde e-commerce. Het alles-in-één-systeem biedt gebruikers de tools om binnenlandse en internationale zendingen te beheren via meer dan 50 koeriers en verzendbedrijven, waaronder DHL, UPS, USPS en FedEx. Met winkelsynchronisatie-integratie kunnen koeriersnamen en het trackingnummer automatisch worden bijgewerkt in e-commerce winkels en kan trackinginformatie naar klanten worden gemaild. Een e-commerce afreken-plugin biedt klanten realtime berekeningen van vervoerskosten, inclusief eventuele te betalen belastingen en douaneheffingen. Douaneheffingen en belastingen worden automatisch berekend voor elk land, met op categorieën gebaseerde berekeningen, automatische generatie van belastingdocumenten en de mogelijkheid om te beslissen of de klant of verkoper de van toepassing zijnde kosten betaalt. Easyship biedt ook oplossingen voor e-fulfillment en verzending voor crowdfundingcampagnes en biedt een dashboard voor gebruikers om zendingen, updates en financiën te beheren en te volgen.


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Twijfels over Easyship? Vergelijk met een populair alternatief

Easyship

4,2 (141)
VS.
Meeste reviews

Beginprijs

Geen prijsinformatie gevonden
Geen prijsinformatie gevonden

Prijsopties

Gratis versie
Gratis proefversie
Gratis versie
Gratis proefversie

Functies

39
35

Integraties

8
36

Gebruiksgemak

4,3 (141)
4,8 (809)

Prijs-kwaliteitverhouding

4,1 (141)
4,8 (809)

Klantenservice

3,9 (141)
4,7 (809)

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4,8
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Stamps.com

4,4
#2 alternatief voor Easyship
Stamps.com is een online oplossing voor het inkopen van portokosten en afdrukken van verzendlabels die is ontworpen...

ShippingEasy

4,8
#3 alternatief voor Easyship
ShippingEasy is online leveringssoftware voor e-commerce verkopers die de beste portokosten willen en back-end...

Pirate Ship

4,9
#4 alternatief voor Easyship
Pirate Ship is een cloudgebaseerde oplossing waarmee kleine bedrijven portokosten kunnen kopen en verzendlabels kunnen...

Reviews

Totaalscore

4,2 /5
(141)
Prijs-kwaliteitverhouding
4,1/5
Functies
4,0/5
Gebruiksgemak
4,3/5
Klantenondersteuning
3,9/5

Heb je Easyship al?

Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.

5 van 141 reviews worden weergegeven
James
Totaalscore
  • Sector: Kleding en mode
  • Bedrijfsgrootte: 2-10 werknemers
  • Wekelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Time + Effort = Money (Save it with Easyship!)

Beoordeeld op 18-4-2019

Overall, I've had a great time with them. Met a customer exec in person to get signed up and shown...

Overall, I've had a great time with them. Met a customer exec in person to get signed up and shown through the platform, have had his help when needed, and overall I haven't had a single issue that has had me questioning why I work with them. This has been a great help to me in my first e-commerce business.

Pluspunten

Saves me a ton of time and effort in pricing customized shipping options for customers. Easyship takes my product list, shipping address, and product category to figure out exact shipping costs, time, and estimated taxes/duties for each customer anywhere around the world. They've saved me a massive logistics headache and help to make sure every customer gets great shipping options. The best part about it all? It doesn't cost me a dime. I still don't understand how they do it, but I'm only getting charged the rate shown to customers for shipping.

Minpunten

There's a bit of clicking around and help-desking​ necessary to getting things perfect, but they're not that much work. I've had to email a couple of times to get issues figured out, but they've been pretty good about getting back to me with explanations or fixes pretty quickly.

Harry
Totaalscore
  • Sector: Levensmiddelen- en drankenindustrie
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 4.0 /10

Customer Service

Beoordeeld op 24-6-2020

Pluspunten

The functionality and integration with shopify is good . the ability to set up international shipping options with live rate for the customers. The software is well developed

Minpunten

You need to work on customer support in Singapore ! Your software gives you a USP , however to be great, there needs to be actual humans in support roles who can reply to queries/ delivery problems in a timely manner and not just blame it on Covid 19! Getting back to your clients (even if it takes 48 -72 hours to rectify the issue) is better than not replying at all and me having to chase, or replying to the INITIAL queries after 1 or 2 weeks . Having a dedicated account manager or even a hotline that is manned to field queries would improve the service immeasurably . This is ultimately why I would not strongly recommend the software to other e-commerce business colleagues; the customer service and response times in SG are a real problem . If this was fixed, then I would certainly recommend you and be a devoted customer. Also having a customer service rep that I could speak to about our specific account and getting better prices based on volume of sales etc . Currently now that my account has been established with Easyship , I am largely ignored. Please be proactive in rectifying this .

Jon
Totaalscore
  • Sector: Groothandel
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 0.0 /10

What a Scam

Beoordeeld op 13-4-2020

Easy ship is pay as you go, pre paid shipping. 6 months after I stopped using Easy Ship, they...

Easy ship is pay as you go, pre paid shipping. 6 months after I stopped using Easy Ship, they fraudulently charged my credit card for [SENSITIVE CONTENT HIDDEN]. How do thet come back and charge me for what I have already paid? It's PRE PAID!!! All shipping information was absolutely correct and paid up front.

Pluspunten

easy to use, and integrated well with my selling platforms

Minpunten

It's pre paid.... but it's apparently not

Antwoord van Easyship

Hi Jon,

Thank you for taking the time to leave your feedback, however we must object to the points you have made.

'It's pre paid...but it's apparently not'
Easyship is pre paid but on occasion, Adjustments will occur.

All couriers weigh and measure parcels whilst in transit. Any discrepancy found in the weight or dimensions that you have declared on Easyship will be charged by the courier at a premium.

Once Easyship is made aware of this by the courier, and on occasion this may take several months, we will inform you directly of the Adjustment fees and provide prior warning that the amount in question will be charged.

In some scenarios, you also have the right to appeal the adjustment fees that the courier has levied and we will do this on your behalf when appropriate.

If you do wish to dispute the Adjustment fees that have been charged, please contact us directly and we will do all we can to help you.

Kind regards,

Easyship

Carson
Totaalscore
  • Sector: Kleding en mode
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Intuitive and well designed software.

Beoordeeld op 12-7-2019

Having a great experience using the software to streamline our fulfillment needs. The only...

Having a great experience using the software to streamline our fulfillment needs. The only disappointment is the inconsistent customer support we have been receiving. There is one particular issue that we are still trying to solve, and it has been 1 month with no progress. Just hearing back the same 'we have passed this on to our tech team' over and over again. This has caused a lot of internal communication problems and delays with our customers, as we are not able to provide them with an answer of when we will be able to send them their tracking numbers. Apart from this, it has been great and I would recommend using this software. Just not yet convinced about the support.

Pluspunten

The software is modern, well designed and very easy to navigate. It saved us a lot of time to create shipping labels for our customers. Also, the software is free to use, which is a great bonus!

Minpunten

If you did not turn the 'Send Customers your tracking number' option on (it is turned off in default) when you have already created the shipping labels, you would have to manually send them individually. When you have already created over 600 shipping labels, it is frustrating to send them manually, to say the least. In the 'Printing Option', there is no way to separately save the Packing List from the Shipping labels, so if you are using two types of paper (sticky for Shipping and plain for packing list), it just won't work.

Geverifieerde reviewer
Totaalscore
  • Sector: Consumentenelektronica
  • Bedrijfsgrootte: 201-500 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Highly recommended

Beoordeeld op 30-12-2017

Pluspunten

Ease, speed and price are just some of the reasons. I'm glad I found Easyship. A lot of my customers are from overseas and being able to serve them confidently with full visibility on costs, import taxes and delivery times from multiple couriers is something I could have only dreamed of previously.
Plus their Shopify integration is TIGHT
Thanks Easyship!

Minpunten

Would be good to be able to adjust discount settings more easily for different countries.
I discussed with their customer support a lot and they were pretty reactive but would be great to work on this thematic.

5 van 141 worden weergegeven Lees alle reviews

Easyship - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over Easyship.

Easyship kent de volgende prijsmodellen:

  • Prijsmodel: Gratis versie, Abonnement
  • Gratis proef: Beschikbaar

Easyship heeft de volgende typische klanten:

2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000

Easyship ondersteunt de volgende talen:

Engels

Easyship ondersteunt de volgende apparaten:

Easyship kan worden geïntegreerd met de volgende toepassingen:

Adobe Commerce, BigCommerce, ChannelAdvisor, NetSuite, QuickBooks eCommerce, Shopify, Wix, WooCommerce

Easyship biedt de volgende ondersteuningsopties:

E-mail/helpdesk, Veelgestelde vragen/forum, Kennisbank, Telefonische ondersteuning, 24/7 (contact met medewerker)

Gerelateerde categorieën

Bekijk alle softwarecategorieën die gevonden zijn voor Easyship.