eZee Absolute
Over eZee Absolute
eZee Absolute is een alles-in-één platformsysteem voor hotel- en vastgoedbeheer dat de omzet helpt te verhogen en de hotelactiviteiten te vereenvoudigen voor kleine tot middelgrote hotels, motels, B&Bs, resorts en meer. De oplossing stelt gebruikers in staat om hotels onderweg te beheren door zowel alle dagelijkse hotelactiviteiten als de primaire inventarisdistributie binnen handbereik van de gebruiker te brengen. Hoteleigenaren en personeel kunnen rechtstreeks vanaf een mobiel apparaat de gebeurtenissen in hun accommodatie en diverse kanaalbewerkingen bijhouden.
Met het hotelbeheersysteem van eZee Absolute kunnen gebruikers:
- reserveringen en kamertoewijzingen regelen;
- folio's regelen;
- de auditsporen bijhouden;
- boekingen van websites en verbonden kanalen beheren;
- directe waarschuwingen ontvangen via pushmeldingen;
- de universele zoekoptie gebruiken;
- bonnen, vouchers, GR-kaarten, enz. afdrukken;
- een keten van panden beheren met eenvoudig overschakelen;
- stoppen van verkoop uitvoeren op kanalen;
- tarieven en inventaris direct bijwerken op verschillende kanalen;
- nuttige inzichten verkrijgen in boekingen, inkomsten en bezettingsgraad.
Afbeeldingen
Twijfels over eZee Absolute?
Vergelijk met een populair alternatief
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
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Little Hotelier
STAAH Channel Manager
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Reviews
Heb je eZee Absolute al?
Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.
- Sector: Horeca
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Easy to use, great support
Beoordeeld op 23-5-2018
Pluspunten
eZee has been a simple and affordable solution that is robust enough to offer the precise results and level of management that we at Zostel need. Interestingly, it also includes a range of other valuable features for financial management tracking, with reports that detail all revenue, expense and tax requirements. It has indeed been instrumental in helping us manage a growing hostel chain! support team has been fantastic consultants !
Minpunten
The mobile app has a long way to go to become handy. Also, the user experience can be worked upon.
Antwoord van eZee Technosys
Hi Aditya, Thank you so much for taking your precious time to write about us. It gives us great pleasure to know how our product has helped you streamline your functions. Our team's always striving hard to provide optimum solutions. And the same goes for the app as well. Stay tuned for more updates to our app, which will help you manage your property on-the-go completely. Keep sharing your feedbacks at [email protected]. Regards, Team eZee.
- Sector: Horeca
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
EXCELLENT SERVICE ONCE CONNECTED
Beoordeeld op 30-8-2024
Overall, the support from [sensitive content hidden] and the team was excellent, but the delayed...
Overall, the support from [sensitive content hidden] and the team was excellent, but the delayed accessibility to the support team needs improvement.
Pluspunten
Outstanding Support from [sensitive content hidden] and Team on Company Software Issue
I want to extend my heartfelt thanks to [sensitive content hidden] and the entire technical support team for their exceptional assistance in resolving a critical issue with our company software. [sensitive content hidden] expertise and dedication were evident throughout the entire process. She quickly identified the problem and provided clear, actionable solutions that helped us get back on track in no time.
The support from the entire team was nothing short of outstanding. They worked diligently and efficiently, ensuring that every aspect of the issue was addressed and resolved. Their professionalism and commitment to helping us overcome this challenge were truly impressive.
Thank you, [sensitive content hidden], and the whole support team, for your invaluable help. Your efforts have made a significant difference to our operations, and we greatly appreciate it!
Minpunten
However, I did find that accessing the support team was not as easy as it should be. It took longer than expected to reach them, which caused some delays in resolving our issue. Improving the accessibility of the support team would greatly enhance the overall experience.
Despite this, once I was connected, the service provided was top-notch. I appreciate the efforts of [sensitive content hidden] and the team, and I hope that the company can work on making their support more readily accessible (by providng personal contact numbers)in the future
- Sector: Horeca
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 0.0 /10
Horrible, terrible and a system full of mistakes, error , flaw and poor support team.
Beoordeeld op 18-2-2022
As a fellow hotelier having worked in the industry for 20 years I would not recommend this terrible...
As a fellow hotelier having worked in the industry for 20 years I would not recommend this terrible PMS/channel manager system to anyone as you will loss money than you can image and your team will be scared to work on it as they do not trust the system at all.
Pluspunten
It is all in one software with PMS, chancel manager, booking engine, guest review platform
Minpunten
The Ezee PMS system is flawed and the hotel will lose more revenue than it gains using this system. Every time the hotel marks the booking as a paid no-show or cancellation, the PMS will report to the OTAs free of cost. This will result in the hotel losing the virtual cards or credit card details for the no-shows + cancellations. In the last three, we lost almost 2200 in no-shows and cancellations using this flawed system. When the same was reported to the software company and escalated to higher levels, I was informed this is a system enhancement and will need to discuss internally. I am 100 % confident all hotels who have used Ezee absolute so far would have lost a lot of money due to this error in the system. The new version is boring and slow and it takes ages to process check and checks out.
My team is very scared to do anything on the system as they fear losing money and we are at a point where we doing everything manually including night audits, posting of payments, and canceling bookings (writing on a book then marking on PMS system. This is how bad the system is.
Every now and then you will receive over bookings during sold out days and your team would have to go through the pain of relocating an angry guest as the system made an error and hotel will receive negative reviews and have to pay extra to relocate the guest.
It is not easy to move the PMS system overnight and we are waiting for the Ezee management to revert to us.
- Sector: Horeca
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Good software
Beoordeeld op 9-10-2024
eZee absolute is very easy assecible and have all well featured as compared to other pms like ids,...
eZee absolute is very easy assecible and have all well featured as compared to other pms like ids, one click etc.your customer support is very supportive especially M. sandeep Mishra and Arshad Ahmad.
Pluspunten
As the name Indicates it is very to operate
Minpunten
Nothing is least every thing is good and fine
- Sector: Horeca
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
User-Friendly Interface
Beoordeeld op 29-7-2024
Numerous reviews highlight the exceptional customer support provided by eZee. Users commend the...
Numerous reviews highlight the exceptional customer support provided by eZee. Users commend the 24/7 support availability, which ensures that any issues or questions are promptly addressed, contributing to a smooth user experience
Pluspunten
Many users appreciate eZee Absolute for its intuitive and easy-to-navigate interface, which simplifies training and daily operations. This user-friendliness is particularly beneficial for properties with high staff turnover, ensuring that new employees can quickly become proficient in using the system
Minpunten
EZee Absolute is praised for its extensive range of features, including front office management, housekeeping, guest profiles, automated night audits, and mobile app support. These features help streamline hotel operations and improve efficiency
eZee Absolute - Veelgestelde vragen
Hieronder zie je enkele veelgestelde vragen over eZee Absolute.V. Welke prijsmodellen heeft eZee Absolute te bieden?
eZee Absolute kent de volgende prijsmodellen:
- Vanaf: US$ 23,86/maand
- Prijsmodel: Abonnement
- Gratis proef: Beschikbaar
V. Wat zijn de typische gebruikers van eZee Absolute?
eZee Absolute heeft de volgende typische klanten:
Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000
V. Welke talen worden door eZee Absolute ondersteund?
eZee Absolute ondersteunt de volgende talen:
Arabisch, Duits, Engels, Frans, Indonesisch, Koreaans, Nederlands, Portugees, Spaans
V. Biedt eZee Absolute ondersteuning voor mobiele apparaten?
eZee Absolute ondersteunt de volgende apparaten:
Android (mobiel), iPhone (mobiel), iPad (mobiel)
V. Met welke andere apps kan eZee Absolute worden geïntegreerd?
We hebben geen informatie over welke integraties eZee Absolute kent
V. Welke mate van ondersteuning heeft eZee Absolute te bieden?
eZee Absolute biedt de volgende ondersteuningsopties:
E-mail/helpdesk, Veelgestelde vragen/forum, Telefonische ondersteuning, 24/7 (contact met medewerker), Chatten
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