--- description: Gedetailleerde beoordelingen over Broadly: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk Broadly met soortgelijke producten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Broadly reviews, prijzen en scores | GetApp Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Review management software](/directory/575/feedback-and-reviews-management/software) > [Broadly](/software/110573/broadly) # Broadly Canonical: https://www.getapp.nl/software/110573/broadly Pagina: 1 / 15\ Volgende: [Volgende pagina](https://www.getapp.nl/software/110573/broadly?page=2) > Broadly is een online tool voor review- en reputatiebeheer die kleine dienstverlenende bedrijven helpt hun online reputatie te verbeteren en nieuwe klanten aan te trekken. > > Oordeel: score van **4.8/5** door 336 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.8/5** | 336 Reviews | | Gebruiksgemak | 4.8/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.7/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.6/5 | Gebaseerd op alle reviews | | Functies | 4.7/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Broadly - **Locatie**: Oakland, VS ## Commerciële context - **Beginprijs**: US$ 249,00 - **Prijsmodel**: (Gratis versie beschikbaar) (Gratis proef) - **Doelgroep**: 2-10, 11-50, 51-200, 201-500 - **Implementatie en platforms**: Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Verenigde Staten ## Functies - Aanpasbare branding - Activiteitendashboard - Antwoordbeheer - Beheer van enquêtes/peilingen - Beheer van negatieve feedback - Bewaking - CRM - Campagnebeheer - Communicatie via meerdere kanalen - Communicatiebeheer - Consumentgericht chatten in realtime - Dashboard - E-mailbeheer - Enquêtes en feedback - Feedbackbeheer - Gegevensbeveiliging - Gegevensverzameling via meerdere kanalen - Interactie bijhouden - Klantgeschiedenis - Maatschappelijk delen ## Integraties (5 in totaal) - Constant Contact - Mailchimp - QuickBooks Online Advanced - Shopify - Zapier ## Ondersteuningsopties - E-mail/helpdesk - Kennisbank - Telefonische ondersteuning ## Categorie - [Review management software](https://www.getapp.nl/directory/575/feedback-and-reviews-management/software) ## Gerelateerde categorieën - [Review management software](https://www.getapp.nl/directory/575/feedback-and-reviews-management/software) - [Reputatiemanagement software](https://www.getapp.nl/directory/873/reputation-management/software) - [Customer satisfaction software](https://www.getapp.nl/directory/1029/customer-satisfaction/software) - [Customer experience software](https://www.getapp.nl/directory/601/customer-experience/software) - [Betalingsverwerkingssoftware](https://www.getapp.nl/directory/23/payment-management/software) ## Alternatieven 1. [LiveAgent](https://www.getapp.nl/software/91301/liveagent) — 4.7/5 (1755 reviews) 2. [SurveyMonkey](https://www.getapp.nl/software/2371/surveymonkey) — 4.6/5 (10430 reviews) 3. [Trustpilot](https://www.getapp.nl/software/113149/trustpilot) — 4.5/5 (1202 reviews) 4. [Weave](https://www.getapp.nl/software/121867/weave) — 4.3/5 (668 reviews) 5. [Jotform](https://www.getapp.nl/software/10191/jotform-4-0) — 4.7/5 (2812 reviews) ## Reviews ### "Great combo of functionality and budget-friendly" — 4.0/5 > **Jordan** | *29 januari 2019* | Rechtspraktijk | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: It is very intuitive and easy to use. I don't have much coding experience and I had very little trouble adding the chatbot and review page to my website (thewhitelawoffice.com). > > **Minpunten**: It's not providing me with the number of reviews that I had hoped. Part of that is our attorneys setting the expectation for clients about a survey coming and asking them to leave us a review. ----- ### "Broadly Makes it Easy to Improve your Customer Experience" — 5.0/5 > **Laci** | *3 november 2022* | Consumentengoederen | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Broadly allows us to not only request reviews but to do it intelligently. We are able to upload emails lists with problem customers omitted so we are getting the best chances for positive reviews. We are also notified when we have negative reviews so we can respond quickly and try to save the experience. This has turned many would-be sour thoughts into very positive ones. Another feature that unexpectedly came in handy was the ability to text our customers through this platform. > > **Minpunten**: Our team often wishes that Broadly had templates for messaging customers, especially for texts. It would also be nice if we could choose which review platform we would like to be prioritized (I.e. Yelp vs BBB vs FB vs Google). > > Overall, Broadly added incredible value to our company not only with review requests/gathering but gate-keeping the negative to some degree to allow us a chance to fix any issues we could. Broadly also ended up having additional features that were we not anticipating using but ended up being wonderful additions to our customer experience. ----- ### "Product Changed" — 2.0/5 > **Amber** | *22 maart 2023* | Bouw | Aanbevelingsscore: 2.0/10 > > **Pluspunten**: Hoenstly, I have most enjoyed our rep, \[sensitive content hidden\]. > > **Minpunten**: The product I was sold is no longer the product that is being used. It now only focuses on google. When we joined Broadly the reviews were supposed to toggle to whatever platform the customer used most often.Also, it's not possible to delete past employees from reports. > > We will be switching to a platform that has access to more review options. More user friendly for the customer. ----- ### "Broadly Has Been A Real Asset To Our Business\!" — 5.0/5 > **Carmella** | *25 oktober 2022* | Fabricage van elektrische/elektronische producten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: The product is easy to use\! I love being able to respond to customers directly, book appointments, send review notifications and respond to reviews, which immediately post to our Google Business page. We get SO MANY reviews...and it's all because of Broadly\! > > **Minpunten**: Integration of the product was fairly easy with our business. \[SENSITIVE CONTENT\] was a HUGE help and support. The only glitch or issue we have is inviting other team members to Broadly so they can see their reviews or send links to their customers for reviews. > > So far, our experience has been wonderful\! Everyone is helpful and quick to respond to questions or issues. It's been a tremendous help to our company in getting new customers, as well as, building our reviews on Google. I highly recommend it to other business owners\! ----- ### "Brilliance with Broadly" — 5.0/5 > **Jenny** | *25 oktober 2022* | Consumentendiensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: The ease of use and simplicity speak volumes when you are needing to make every second of your day work for you and Broadly makes this part of my job/day very stress free and that is priceless\! > > **Minpunten**: Some of the "inbox" information remains, even if there is no action taken. Sometimes, no action is needed and even though I view the "inbox" the items remain as if they have not been addressed. ----- Pagina: 1 / 15\ Volgende: [Volgende pagina](https://www.getapp.nl/software/110573/broadly?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.nl/software/110573/broadly) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Gestructureerde gegevens