--- description: Gedetailleerde beoordelingen over UJET: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk UJET met soortgelijke producten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: UJET reviews, prijzen en scores | GetApp Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Klantenservice software](/directory/231/customer-service/software) > [UJET](/software/110527/ujet) # UJET Canonical: https://www.getapp.nl/software/110527/ujet Pagina: 1 / 7\ Volgende: [Volgende pagina](https://www.getapp.nl/software/110527/ujet?page=2) > UJET is een modern bedrijf voor cloudgebaseerde contactcenter-software met toonaangevende innovatie in klantenondersteuning voor het smartphone-tijdperk op het web, telefoon en mobiele apps. > > Oordeel: score van **4.6/5** door 140 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.6/5** | 140 Reviews | | Gebruiksgemak | 4.8/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.8/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.8/5 | Gebaseerd op alle reviews | | Functies | 4.6/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: UJET - **Locatie**: San Francisco, VS - **Opgericht**: 2015 ## Commerciële context - **Beginprijs**: US$ 80,00 - **Prijsmodel**: (Gratis proef) - **Doelgroep**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Chinees, Deens, Duits, Engels, Fins, Frans, Italiaans, Japans, Koreaans, Noors, Portugees, Spaans, Zweeds - **Beschikbare landen**: Verenigde Staten ## Functies - API - Aanpasbare branding - Activiteitendashboard - Alerts/Escalation - Archiveren en retentie - Automatic Outbound Dialer - Automatic call distribution (ACD) - Autoresponders - Beheer van enquêtes/peilingen - Beheer van klantervaringen - Beheer van meerdere kanalen - Beheer van negatieve feedback - Beheer van supporttickets - Bestanden delen - Bestandsoverdracht - Bewaking - CRM - CTI (Computer Telephony Integration) - Call conferencing - Callcenterbeheer ## Integraties (8 in totaal) - Freshdesk - HubSpot CRM - Kustomer - Observe.AI - Salesforce Sales Cloud - ServiceNow - Verint Workforce Management - Zendesk Suite ## Ondersteuningsopties - Veelgestelde vragen/forum - Telefonische ondersteuning - 24/7 (contact met medewerker) ## Categorie - [Klantenservice software](https://www.getapp.nl/directory/231/customer-service/software) ## Gerelateerde categorieën - [Klantenservice software](https://www.getapp.nl/directory/231/customer-service/software) - [Callcenter software](https://www.getapp.nl/directory/275/call-center/software) - [Live chat software](https://www.getapp.nl/directory/561/live-chat/software) - [Contactcenter software](https://www.getapp.nl/directory/593/contact-center/software) - [Customer experience software](https://www.getapp.nl/directory/601/customer-experience/software) ## Alternatieven 1. [LiveAgent](https://www.getapp.nl/software/91301/liveagent) — 4.7/5 (1787 reviews) 2. [Bitrix24](https://www.getapp.nl/software/90602/bitrix24) — 4.2/5 (1001 reviews) 3. [Genesys Cloud CX](https://www.getapp.nl/software/104597/genesys-cloud) — 4.3/5 (268 reviews) 4. [NiCE CXone](https://www.getapp.nl/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) 5. [Five9](https://www.getapp.nl/software/91276/five9) — 4.2/5 (484 reviews) ## Reviews ### "UJET review" — 4.0/5 > **Jawayln** | *1 april 2019* | Consumentendiensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: The UJET system is pretty straight forward and easy to use. > > **Minpunten**: Their are occasional system errors when transitioning into different Aux codes ----- ### "The best platform for your interactions." — 5.0/5 > **Yeiry** | *28 november 2023* | Consumentendiensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: I love to use Ujet for work. Is really easy the way you can take and make phone calls. My favorite part of using Turo is that is really fast and the quality of all the calls is really good no matter where you are. I definitely recommend Ujet to everyone. > > **Minpunten**: I don't have any negative comments about it. > > Ujet helps me to resolve all different situations and issues that customers have using different apps. I can educate the customers about the process and bring great customer service using the quality that Ujet provides. Ujet makes my days easier. Is really easy to work using Turo. ----- ### "Overall Good" — 3.0/5 > **Ariell** | *23 september 2019* | Detailhandel | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: It's nice to have all of the info in one place, meaning stats on performance and number of tickets completed or calls taken. It's nice to see how my number matches up with my peers numbers. > > **Minpunten**: Sometimes it can be a little wonky or do some weird things. For example, there have been a couple of times where I will be in one UJET status, such as available, and it will move me to unavailable. This, of course, can affect my numbers and scorecards. Just last week I was in a phone call and when I hung up it said I had missed a call while still in the other call - if these bugs were worked out it would be perfect\! > > Overall I have enjoyed UJET and the ease of its use\! It is very straightforward and simple to use. I would say it does make my job much easier than answering a normal phone. ----- ### "My Ujet experience" — 5.0/5 > **argel** | *21 oktober 2023* | Telecommunicatie | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Ujet is easy to use specially on our daily work. We can track our daily calls, time allotted in every interactions. > > **Minpunten**: Since Ujet is one of the tools that we have, I don't have any cons on my experience since it is easy to use. We can track our daily calls. > > Easy to use, We can track our daily calls and time allotted on each calls. ----- ### "Ujet makes our work life better." — 5.0/5 > **Jeff** | *5 juni 2024* | Outsourcing/Offshoring | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Ujet allows us to interact with our guest and host to help them with their concerns. > > **Minpunten**: What I like least about Ujet is none so far since it is very effective software to use. > > Overall Experience with Ujet was great and hoping for to still use it in the future. ----- Pagina: 1 / 7\ Volgende: [Volgende pagina](https://www.getapp.nl/software/110527/ujet?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.nl/software/110527/ujet) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Gestructureerde gegevens