Branch Messenger

Branch Messenger

Branch helps hourly workers get ahead financially.

4.6/5 (633 review)

Branch Messenger - Overzicht

Branch is a mobile-first technology that helps hourly workers get ahead financially. The application allows users to budget, take paycheck advances, and earn more income by picking up available shifts. By focusing on the hourly worker, Branch also helps companies attract and retain their hourly employees, which can in turn create better customer experiences and reduce turnover. Branch’s background in rolling out solutions across enterprises has provided better end-user experiences for both employees and employers.

Prijzen

Vanaf
N/A
Prijsopties
Gratis proefversie
Gratis
Abonnement
Prijs-kwaliteitverhouding

Apparaten

Bedrijfsgrootte

K
M
L

Markten

Canada, Verenigde Staten van Amerika

Ondersteunde talen

Engels, Frans, Duits, Italiaans, Portugees, Spaans

Branch Messenger reviews

Totaalscore
4.6/5
95% positieve reviews
411
Uitstekend
192
Zeer goed
28
Gemiddeld
2
Slecht
0
Erg slecht
Chad K.
Vertalen met Google

Great way to connect with employees Ina way that is inclusive and easily accessible.

Dagelijks 6-12 maanden lang gebruikt
Beoordeeld op 6-10-2017
Bron van de reviewer: Capterra

Just the ease of accessibility in which I have to communicate with all employees at one time.

Pluspunten

Everything! I like that everyone on the app can access and share the same information with ease. I love how not only does it enable you to post and share work schedules, but the app also breaks down the schedule to an easily viewed breakdown per fa of each week. It shows you who is coming in and when on which day so that there is never any confusion as to who is working. I also love how it will alert you two hours before you have your next shift starting, just in case you forget or just didn't see the schedule posted at work. I also love how there is an individual chat option so you can have private conversations with your coworkers about work related issues that not everyone needs to see. Lastly, I love how the app enables a form of communication that doesn't require the use of people's data, minutes, or texts, as many people don't always have unlimited access to these.

Minpunten

There really isn't anything negative I can think of with the app, other than sometimes it will get the wrong times for upcoming shifts on the daily break downs of the schedule. However, you can just as easily double check the schedule posted in the app in case you feel there might be an error.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling

10.0/10
James T.
Vertalen met Google

Fun program good platform

Dagelijks 1+ jaar lang gebruikt
Beoordeeld op 15-2-2018
Bron van de reviewer: Capterra

The schedule data lets managers and employees work together without direct contact, saving both groups time and annoyance

Pluspunten

The level of options and systems in the program is impressive. There are basically 4 programs in one, an image share, a calendar, a messenger and a wage calculator. Streamlines the scheduling process for managers and staff as well because you eliminate the need to call in and verify shifts.

Minpunten

The messaging service seems to use data instead of SMS which can be a problem with large numbers of group members and messages. Also, the coverage tools could be improved by typing in times rather than the rolling clock input

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Geverifieerde reviewer
Vertalen met Google

I found Branch to be easy to network with all employees

Dagelijks 1+ jaar lang gebruikt
Beoordeeld op 2-11-2017
Bron van de reviewer: Capterra

Having problems editing and changing position and business.

Pluspunten

Being able to post the weekly schedule and shift reminders. I like to use it to add training tips so all the crew can see it. I also use it to praise and recognize individual crew members and the team as a whole.

Minpunten

I would like More GIFS related to Arby's and the food industry. Sometimes I get notifications about conversations but when I go into the App I can't find the whole conversation that I was notified about, so it's like coming into the middle of something that you aren't quite sure what the original question is about.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling

10.0/10
Grayson B.
Vertalen met Google

Perfect for Connecting With Work!

Dagelijks 1-5 maanden lang gebruikt
Beoordeeld op 15-6-2018
Bron van de reviewer: Capterra

Reminders about shifts, new information from store supervisor, other things important to my job.

Pluspunten

What I personally love about this app is that it's the perfect way to see my schedule and who I'm working with instead of taking a picture of my schedule every week on my phone and taking up more space than what is necessary. The app also shows you how much you make in a week when you add your wage, and also reminds you of your shift a couple hours before! On the main page it also shows you the current weather, which is great if you don't work in the same town as the one you live in like myself. You can post within the app and there is a section to post in to see if anyone needs a shift covered or if you yourself needs a shift covered.

Minpunten

There isn't really anything that I dislike about the software, but if I had to choose something it would be the "Team" tab which is used for contacting other team members, making groups, etc. I personally don't use it, and opt to just text my co-workers instead, but it is a great idea to have the section inside the app.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling

10.0/10
Bailey C.
Vertalen met Google

I used Branch Messenger to receive updates from work, and stay updated by my managers

Dagelijks 1+ jaar lang gebruikt
Beoordeeld op 18-1-2018
Bron van de reviewer: Capterra

Pluspunten

What I liked most was the ability to post schedule changes or swap with another person, request days off, and the ability to contact my co-workers when I don't have their number. Branch was very easy to use also, and easy to navigate. I also enjoyed how there was different settings for viewing the times I worked in a week, and how you could add someone else to the timeline and track their schedule as well.

Minpunten

What I did not like s much was on the comments some people would leave, you could not view who liked what exactly.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Prijzen van Branch Messenger

Vanaf
N/A
Prijsopties
Gratis proefversie
Gratis
Abonnement
Prijs-kwaliteitverhouding

A free plan is available, for an unlimited number of employees & managers.
Quotes for Enterprise plans, which offer additional features, are available on request.

Branch Messenger - Functies

  • API
  • Activiteitendashboard
  • Integratie van derden
  • Personeelsbeheer
  • Rapportage en statistieken
  • Zelfservice voor werknemers

  • Aannemen van personeel
  • Aanpasbare branding
  • Aanpasbare rapportage
  • Activiteiten volgen
  • Automatische herinneringen
  • Automatische meldingen
  • Gegevens importeren en exporteren
  • Personeelsportal
  • Prestatiebeheer
  • Realtime rapportage
  • Volgen van sollicitanten
  • Werknemersdatabase
  • Wervingsbeheer
  • Zelfserviceportal

Aanvullende informatie voor Branch Messenger

Voornaamste functies van Branch Messenger

  • AI chatbots
  • Access controls
  • Activity feed
  • Attendance tracking
  • Custom workplace groups
  • Earnings tracking
  • Employee activity reporting
  • Employee scheduling
  • Employee self-service
  • File sharing
  • Geofencing
  • In-app messaging
  • Manager approvals
  • On-demand shift coverage
  • Read receipts
  • Resource scheduling
  • Shift scheduling
  • Shift worker performance tracking
  • Store-level reporting
  • Third party integrations
  • Time tracking
  • Video & image posting
  • Web dashboard

Pluspunten

  • Employees can increase financial wellness with budgeting tools and instant access to earned wages to meet bill payments, unexpected emergencies, or expenses ahead of the two week pay period.

  • The mobile app allows employees to view and manage their shift coverage, overtime, attendance, and earnings.

  • With shift flexibility, employers can maximize shift coverage and enable employees to boost earnings by picking-up more shifts.

  • Branch Messenger - Veelgestelde vragen

    Hieronder zie je enkele veelgestelde vragen over Branch Messenger.

    V. Welke prijsmodellen heeft Branch Messenger te bieden?

    Branch Messenger kent de volgende prijsmodellen:

    Prijsmodel: Gratis, Abonnement

    Gratis proefversie: Niet beschikbaar

    A free plan is available, for an unlimited number of employees & managers.
    Quotes for Enterprise plans, which offer additional features, are available on request.

    V. Wat zijn de voornaamste functies van Branch Messenger?

    Branch Messenger biedt de volgende functies:

    • AI chatbots
    • Access controls
    • Activity feed
    • Attendance tracking
    • Custom workplace groups
    • Earnings tracking
    • Employee activity reporting
    • Employee scheduling
    • Employee self-service
    • File sharing
    • Geofencing
    • In-app messaging
    • Manager approvals
    • On-demand shift coverage
    • Read receipts
    • Resource scheduling
    • Shift scheduling
    • Shift worker performance tracking
    • Store-level reporting
    • Third party integrations
    • Time tracking
    • Video & image posting
    • Web dashboard

    V. Wat zijn de typische gebruikers van Branch Messenger?

    Branch Messenger heeft de volgende typische klanten:

    Grote ondernemingen, Middelgroot bedrijf, Klein bedrijf

    V. Welke talen worden door Branch Messenger ondersteund?

    Branch Messenger ondersteunt de volgende talen:

    Engels, Frans, Duits, Italiaans, Portugees, Spaans

    V. Welke prijsmodellen heeft Branch Messenger te bieden?

    Branch Messenger kent de volgende prijsmodellen:

    Gratis, Abonnement

    V. Biedt Branch Messenger ondersteuning voor mobiele apparaten?

    Branch Messenger ondersteunt de volgende apparaten:

    Android, iPhone

    V. Met welke andere apps kan Branch Messenger worden geïntegreerd?

    Branch Messenger kan worden geïntegreerd met de volgende toepassingen:

    ADP Workforce Now, Kronos Workforce Ready, Workday Human Capital

    V. Welke mate van ondersteuning heeft Branch Messenger te bieden?

    Branch Messenger biedt de volgende ondersteuningsopties:

    Veelgestelde vragen, Kennisbank, Online ondersteuning, Telefonische ondersteuning, Video-instructies