DineTime Host

DineTime Host

Front of house management solution for restaurants

4,5/5 (11 review)

DineTime Host - Overzicht

Wat is DineTime Host?

DineTime Host is a mobile front of house solution which enables restaurants to manage reservations, waitlists, tables, and serving staff, and view real-time trends and analytics. The system is suitable for restaurants of all sizes, from single-unit operators to large-scale chains.

DineTime’s electronic reservation book (ERB) software allows users to manage all desktop, mobile, and call-in reservations in one place, with the built-in Availability Plan to prevent overbooking by setting reservation pace. The reservation software can also be used to track guest information including names, phone numbers, and email addresses, and integrates with loyalty programs to provide additional information and guest opportunities. Diners can be added to the wait list by staff, or join directly through the DineTime customer app on their smartphone. Estimated wait times, two-way text messaging, and real-time data let staff keep diners updated on their position in the wait list. Additionally, the companion app allows customers to find restaurants, make reservations, and modify their bookings.

With DineTime, users can create custom floor plans, assign servers to stations, organize shifts, and automatically or manually manage staff rotations. DineTime can be integrated with a range of kitchen automation solutions, point of sale (POS) systems, online ordering and delivery services, and more through the restaurant reservation API. Users can view and analyze real-time and historical data to assess their restaurant’s performance, view daily operational summaries, and run reports on sales, reservations, quote accuracy, and more.

DineTime Host - Overzicht

Prijzen

Vanaf
US$ 49,00/maand

Prijsopties

Gratis proef
Gratis
Abonnement
Prijs-kwaliteitverhouding

Free and paid subscription plans are available. Contact QSR Automations for full pricing information.


DineTime Host - Functies

Apparaten
Bedrijfsgrootte
K M G
Markten
Canada, Verenigd Koninkrijk, Verenigde Staten van Amerika
Ondersteunde talen
Engels

Screenshots

Schermopname van DineTime Host: Guests can be added to wait lists, with automatic estimation of wait times
Schermopname van DineTime Host: Guests can be added to wait lists, with automatic estimation of wait times Schermopname van DineTime Host: Guests can also join wait lists from the DineTime mobile app Schermopname van DineTime Host: Two-way text messaging enables communication between staff and guests Schermopname van DineTime Host: Guest information can be recorded and tracked Schermopname van DineTime Host: Servers can view real-time data for each table Schermopname van DineTime Host: Custom floor plans can be created in DineTime Schermopname van DineTime Host: Servers can be assigned to different sections Schermopname van DineTime Host: The customer app for iOS and Android allows users to search for restaurants, makes reservations, and more Schermopname van DineTime Host: Daily, weekly, and monthly summary reports are generated automatically Schermopname van DineTime Host: Users can view and analyze real-time and historic data to assess their restaurant's performance

DineTime Host reviews

DineTime Host reviews

Totaalscore
4,5
/
5
Uitstekend
6

Zeer goed
5

Gemiddeld
0

Slecht
0

Erg slecht
0

Prijs-kwaliteitverhouding
4,6
Functies
4,1
Gebruiksgemak
4,3
Klantenondersteuning
5
100% heeft deze app aanbevolen
Joyce R.

Absolutely Amazing for our operation!

Guest Data, 2 way SMS, server rotations and more


Vertalen met Google
David W.

DineTime

DineTime is an effective table management system, and has replaced our pagers with text messages to guests, which everyone prefers. It can take submissions from the DineTime app and from our company's website, and has proven an effective and reliable solution.


Vertalen met Google
Geverifieerde reviewer

Website Widgets Not for Multi-Outlet

DineTime had helped simplify our outdated reservation system without being difficult to setup and train.


Vertalen met Google
Jon G.

DineTime has been an asset to our operations

Accurate quote times, rotational seating, guest texting, and improved flow at the host stand.


Vertalen met Google
Spencer S.

Typically very good. Back end could be more streamlined to find information.


Vertalen met Google
Joyce R.
Sector: Levensmiddelen- en drankenindustrie
Bedrijfsgrootte: 13-50 werknemers
Vertalen naar het Nederlands

Absolutely Amazing for our operation!

Dagelijks 1+ jaar lang gebruikt
Beoordeeld op 13-7-2017
Bron van de reviewer: Capterra

Guest Data, 2 way SMS, server rotations and more

Pluspunten

The ability to handle waitlist, call aheads, and reservation with one solution. DineTime gets us seen by more diners and allows are current diners to make reservations from the DineTime App!

Minpunten

We use the cloud based solution. So lag time on table updates and redundency has been the only issues that we have had, but those are few and far in between. I would like to see Day part cover count on the floor chart screen if possible.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 10.0/10

David W.
Sector: Restaurants
Bedrijfsgrootte: 1.001-5.000 werknemers
Vertalen naar het Nederlands

DineTime

Dagelijks 2+ jaar lang gebruikt
Beoordeeld op 10-10-2018
Bron van de reviewer: Capterra

DineTime is an effective table management system, and has replaced our pagers with text messages to guests, which everyone prefers. It can take submissions from the DineTime app and from our company's website, and has proven an effective and reliable solution.

Pluspunten

The software fulfills our needs for hosts and bussers, and integrates with our Kitchen Display systems for easy management.

Minpunten

product is still in development, and we are waiting on a few features to be added, but its fully featured at present, and we are satisfied with the current functionality.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 9.0/10

Geverifieerde reviewer
Sector: Horeca
Bedrijfsgrootte: 1.001-5.000 werknemers
Vertalen naar het Nederlands

Website Widgets Not for Multi-Outlet

Maandelijks 6-12 maanden lang gebruikt
Beoordeeld op 12-4-2019
Bron van de reviewer: Capterra

DineTime had helped simplify our outdated reservation system without being difficult to setup and train.

Pluspunten

The setup for messaging and scheduling is fairly intuitive and easy to pick up.

Minpunten

The website reservation widgets do not function properly when your have many on a page, say for a list of different outlets where you want to shoot a reservation widget for each. We found a work around but this should have been easier.

Scoreverdeling

Gebruiksgemak

Waarschijnlijkheid van aanbeveling: 5.0/10

Jon G.
Sector: Restaurants
Bedrijfsgrootte: 5.001-10.000 werknemers
Vertalen naar het Nederlands

DineTime has been an asset to our operations

Wekelijks 2+ jaar lang gebruikt
Beoordeeld op 13-7-2017
Bron van de reviewer: Capterra

Accurate quote times, rotational seating, guest texting, and improved flow at the host stand.

Pluspunten

We love not having to use pagers and the ability to text our guests especially at locations in a mall setting makes for a better waiting experience. The chit also shares info about the guest or reason for visiting such as birthday or graduation and enables us to cater to their celebrations.

Minpunten

We feel there should be a better way to run a shift change aside from changing the floor plan and wiping out existing data. Same for phase maps. We also would like to have more control over text content and have the ability to make text messages unique by location.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 8.0/10

Spencer S.
Vertalen naar het Nederlands

Typically very good. Back end could be more streamlined to find information.

Dagelijks 1+ jaar lang gebruikt
Beoordeeld op 13-7-2017
Bron van de reviewer: Capterra

Pluspunten

Ease of use on the front end. Little to no staff training is required because of how straightforward it is. Price/value when compared to competitors.

Minpunten

Some functions and features on the back end that don't seem to work on the front. Minor features but I wish they were removed if not available (require CC, different options etc.)

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Gebruikersaanbeveling
8,7/10
Gebaseerd op 11 gebruikersscores
Vergelijk gebruikersaanbevelingen met alternatieven
Vergelijk met alternatieven

Prijzen van DineTime Host

Prijzen van DineTime Host

Vanaf
US$ 49,00/maand
Gratis proef
Gratis
Abonnement
Prijs-kwaliteitverhouding

Free and paid subscription plans are available. Contact QSR Automations for full pricing information.

Free and paid subscription plans are available. Contact QSR Automations for full pricing information.

Prijs-kwaliteitverhouding
4,6/5
Gebaseerd op 11 gebruikersscores
Vergelijk scores voor prijs-kwaliteitverhouding met alternatieven
Vergelijk met alternatieven

DineTime Host - Functies

DineTime Host - Functies

API
Activiteitendashboard
Automatische meldingen
Factureren
Integratie van derden
Kassasysteem
Klantendatabase
Klantgeschiedenis
Kortingsbeheer
Loyaliteitsprogramma
Multilocatie
Orderbeheer
Personeelsbeheer
Promotiebeheer
Rapportage en statistieken
Systeem van cadeaubonnen
Verkooprapportage
Verwerking van creditcards
Voorraad bijhouden
Voorraadbeheer
Functies
4,1/5
Gebaseerd op 11 gebruikersscores
Vergelijk functiescores met alternatieven
Vergelijk met alternatieven

Categorieën

Video's en instructies

Video's en instructies

Aanvullende informatie voor DineTime Host

Aanvullende informatie voor DineTime Host

Voornaamste functies van DineTime Host

  • 2-way text messaging
  • Automatic & manual service staff rotation
  • Availability plan
  • Custom floor plans
  • Customer app
  • Customer information capture & tracking
  • Electronic reservation book (ERB)
  • Guest list management
  • Guest management
  • Historical data tracking
  • Loyalty program integration
  • Online reservations
  • Real-time data
  • Restaurant analytics
  • Restaurant reservation API
  • Rotation management
  • Server assignment
  • Shift scheduling
  • Table management
  • Wait time calculation
  • Waitlist management
  • Waitstaff management

Pluspunten

  • The electronic reservation book (ERB) software can be used to manage all desktop, mobile, and call-in reservations in a single place, with the Availability Plan feature preventing overbooking by setting reservation pace.

  • Guests can be added to waitlists, and users can supply wait times, communicate with guests through two-way text messaging, and provide information on when diners’ food will arrive.

  • Users can create custom floor plans, organize shifts, assign servers to stations, automatically or manually manage server rotations, and more.

  • Mobile apps for Android and iOS enable customers to locate restaurants, book tables, view wait lists and times, and update their reservations from wherever they are.

  • Users can view and analyze historical and real-time data on reservations, table turns, wait list, and seating statistics, and daily operational statistics summaries and snapshots are generated.

  • DineTime Host - Veelgestelde vragen

    DineTime Host - Veelgestelde vragen

    Hieronder zie je enkele veelgestelde vragen over DineTime Host.

    V. Welke prijsmodellen heeft DineTime Host te bieden?

    DineTime Host kent de volgende prijsmodellen:

    Vanaf: US$ 49,00/maand

    Prijsmodel: Gratis, Abonnement

    Gratis proef: Beschikbaar

    Free and paid subscription plans are available. Contact QSR Automations for full pricing information.

    V. Wat zijn de voornaamste functies van DineTime Host?

    DineTime Host biedt de volgende functies:

    • 2-way text messaging
    • Automatic & manual service staff rotation
    • Availability plan
    • Custom floor plans
    • Customer app
    • Customer information capture & tracking
    • Electronic reservation book (ERB)
    • Guest list management
    • Guest management
    • Historical data tracking
    • Loyalty program integration
    • Online reservations
    • Real-time data
    • Restaurant analytics
    • Restaurant reservation API
    • Rotation management
    • Server assignment
    • Shift scheduling
    • Table management
    • Wait time calculation
    • Waitlist management
    • Waitstaff management

    V. Wat zijn de typische gebruikers van DineTime Host?

    DineTime Host heeft de volgende typische klanten:

    Grote ondernemingen, Middelgroot bedrijf, Klein bedrijf

    V. Welke talen worden door DineTime Host ondersteund?

    DineTime Host ondersteunt de volgende talen:

    Engels

    V. Welke prijsmodellen heeft DineTime Host te bieden?

    DineTime Host kent de volgende prijsmodellen:

    Gratis, Abonnement

    V. Biedt DineTime Host ondersteuning voor mobiele apparaten?

    We hebben geen informatie over apparaten die door DineTime Host worden ondersteund

    V. Met welke andere apps kan DineTime Host worden geïntegreerd?

    We hebben geen informatie over welke integraties DineTime Host kent

    V. Welke mate van ondersteuning heeft DineTime Host te bieden?

    DineTime Host biedt de volgende ondersteuningsopties:

    Veelgestelde vragen, Online ondersteuning, Telefonische ondersteuning