Stride

Pluspunten

If you use Confluence and Jira, you will have a common Atlassian ecosystem. This is convenient in cases where all users communicate within the same company. Like in other chat applications, there are group chats and channels with group chats.
A large number of different bots, for example, for jira. If you insert a link to the task, we will see a preview. You can configure the display of statuses and pictures.
There are video calls. You do not need to install several programs for textual communication and video calls.
You can quickly understand how to work with the program. In our company, the testers took about half a day (plus one day to connect and train bots)

Minpunten

No hashtag (uncomfortable).
The phone does not receive 25 percent of the messages. But when they come, there's a chance not to get them on the desktop application! Sometimes you get a long message in the phone, you open the laptop, but they are not shown (notifications, messages). The problem can be fixed by restarting the application.
With video calls, it connects for a long time and often shows a "bad Internet connection" error, when other platforms do not show this at the same Internet speed. It's very annoying. From time to time, the video call ends for unknown reasons.The video freezes, and only on the other side of the call. Until you restart the application, it will hang. RAM consumption 400Mb, CPU - 70%. It's a lot.

Pluspunten

- The same features as its competitors provide.
- It made messaging with my colleagues really fun and easy.
- It has the option to create polls, which was fun when we had to plan out of office activity and got voting done through the stride.
- The best part, you can reorder the list of people who you are chatting with.
- Also had the iPhone app which was handy, when you leave the office and have to text your manager to report your task progress.

Minpunten

- Had some minor bugs
- When you upload a file, sometimes the upload process takes a few minutes due to the size of the file. The problem we all faced while uploading, we got busy in our work and thought that when the upload will complete, it will reach the recipient. But it wasn't like that with Stride, after the upload process completes, you have to press the send button again. And most of the time, hours later, my colleagues came to me and asked why you haven't sent the file we asked. And when I checked it, it was waiting for me to press the send button.

Pluspunten

We started using HipChat around 3 years back , but were not able to use rooms effectively since too many notifications & alerts became a spoiler. Also hipchat had a bug in Mac OS where in notification alerts would freeze the Hipchat window for a few seconds.

We were eagerly waiting to try Stride beta and we migrated to Stride around 3 months back. Its really great using Stride for video calls , & using rooms with code snippets to be passed on ( I love the code snippet feature , which was a pain in Hipchat with truncation & empty spaces ). Our usage of Chat has dramatically increased productivity , and the small things like recent attachments etc is really pain reliving. The team loves the UX & upload & download improvements over hipchat.

Minpunten

Going forward I look for more integration with Jira so that you can update comments , effort etc via Stride using commands . Also Hipchat had many integrations , something which is lacking in Stride currently.

Pluspunten

There are a lot of features that make this software unique, but I like the ease of use with messaging and setting up rooms. It is easy to navigate and in many ways easy to create different groups for your specific needs. Being able to set yourself as busy and muting notifications is another plus as well as allowing yourself to make a list and or ask for voter approval on specific messages is a nice touch. Being able to share the room link with anyone and making the rooms private is also a lovely touch to an already well thought through system.

Minpunten

Notifications and announcements can be hit or miss at times. Unless you set the room to either alert you about mentions individually or having the room let you know about all messages can be a very challenging aspect for communication when the group goes beyond 1-5 people. Not being able to mention the creator of the organization without maneuvering around with creating another user account can be a challenge at times, and I hope they fix that soon. If the creator is present in the room, he should be able to be tagged easily without having to fluff around too much.

Pluspunten

I really like the Plugins, App and overall use of the software. Meetings are great with Stride (can be improved!). Decisions and Actions in chat are really cool.

Minpunten

Video Chat view is not good. Would be cool to see all Attendees in a grid view. I really don't like or even hate that cmd+w closes a chat instead of the window. That is inconsistent with the macOS. Please introduce at least a setting to change that. Meetings with more than 3 people seems to be laggy. It is not my internet connection, probably the stride servers? Email notifications are generally good, but they are really annoying sometimes. For example I got like 200 Emails a day when I was on vacation. Of cause I could have disabled the setting, but I forgot it. When I was back in the office I had about 2500 unread mails and most of them were from Stride. It would be cool to have a setting for a daily report. Sending just one email at midnight.