--- description: Gedetailleerde beoordelingen over ChatBot: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk ChatBot met soortgelijke producten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ChatBot reviews, prijzen en scores | GetApp Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Live chat software](/directory/561/live-chat/software) > [ChatBot](/software/108699/chatbot) # ChatBot Canonical: https://www.getapp.nl/software/108699/chatbot Pagina: 1 / 4\ Volgende: [Volgende pagina](https://www.getapp.nl/software/108699/chatbot?page=2) > ChatBot is een alles-in-één platform voor het creëren, implementeren en volgen van chatbots op verschillende kanalen. > > Oordeel: score van **4.6/5** door 66 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.6/5** | 66 Reviews | | Gebruiksgemak | 4.7/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.5/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.5/5 | Gebaseerd op alle reviews | | Functies | 4.6/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Text - **Locatie**: Boston, VS - **Opgericht**: 2002 ## Commerciële context - **Beginprijs**: US$ 50,00 - **Prijsmodel**: (Gratis proef) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web - **Ondersteunde talen**: Deens, Duits, Engels, Fins, Frans, Hongaars, Iers, Italiaans, Nederlands, Noors, Oekraïens, Pools, Portugees, Russisch, Spaans, Tsjechisch, Zweeds - **Beschikbare landen**: Afghanistan, Albanië, Algerije, Amerikaans-Samoa, Amerikaanse Maagdeneilanden, Andorra, Angola, Anguilla, Antigua en Barbuda, Argentinië, Armenië, Aruba, Australië, Azerbeidzjan, Bahama’s, Bahrein, Bangladesh, Barbados, Belarus, België en 208 meer ## Functies - A/B Testing - AI Copilot - AI/machine learning - API - Aanpasbare branding - Aanpasbare velden - Activiteitendashboard - Afspraakplanning - Afsprakenbeheer - Alerts/Escalation - Analyse van klantenservices - Augmented analytics - Autoresponders - Beheer van gegevensopslag - Beheer van klantervaringen - Beheer van meerdere kanalen - Beheer van supporttickets - Bestanden delen - Bewaking - CRM ## Integraties (37 in totaal) - Adobe Commerce - BigCommerce - ChatBot - ChatGPT - Chatbot - Claude - Commerce7 - Google Analytics 360 - Google Tag Manager 360 - HelpDesk - LiveChat - Magento 2 Blog Extension - Magento 2 Delivery Date Extension - Magento 2 Form Builder - Magento 2 Grouped Promotions ... en 22 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Live chat software](https://www.getapp.nl/directory/561/live-chat/software) ## Gerelateerde categorieën - [Live chat software](https://www.getapp.nl/directory/561/live-chat/software) - [AI-software](https://www.getapp.nl/directory/1397/artificial-intelligence/software) - [Conversational AI software](https://www.getapp.nl/directory/1647/conversational-ai-platform/software) - [Conversationele marketing software](https://www.getapp.nl/directory/1659/conversational-marketing-platform/software) - [Chatbot software](https://www.getapp.nl/directory/2795/chatbot/software) ## Alternatieven 1. [Tidio](https://www.getapp.nl/software/105081/tidio-chat) — 4.7/5 (590 reviews) 2. [Crisp](https://www.getapp.nl/software/111347/crisp) — 4.6/5 (147 reviews) 3. [Intercom](https://www.getapp.nl/software/91379/intercom) — 4.5/5 (1133 reviews) 4. [Freshchat](https://www.getapp.nl/software/106095/freshchat) — 4.1/5 (124 reviews) 5. [LiveAgent](https://www.getapp.nl/software/91301/liveagent) — 4.7/5 (1783 reviews) ## Reviews ### "Takes care of the little tasks." — 4.0/5 > **Modupe** | *19 maart 2018* | Industriële automatisering | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Bot engine is easy to setup and requires very basic technical skill to set it up.. It has no limit to the number of chats it can respond to concurrently. It integrates seamlessly with Messenger ,WordPress and on any web platform. > > **Minpunten**: Botengine can only respond to simple customer questions.For advanced customer query,it becomes ineffective. ----- ### "Easy setup." — 4.0/5 > **IFEOMA** | *11 maart 2018* | Bankwezen | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: I love the ease of setup with Botengine. Setup time was just a few minute. Botengine gives the customer care team more time to attend to customers with very serious problems ,by attending to customers with minor issues like the contact of the company ,how to login ,how to sign-up etc I also am impressed about how it simple redirects web visitors to an helpdesk agent ,when it is unable to resolve issues they have. ----- ### "Interesting Product but Very Steep Learning Curve" — 3.0/5 > **Melissa** | *23 januari 2019* | Schoolleiding | Aanbevelingsscore: 6.0/10 > > **Pluspunten**: It has integrated easily into our existing Livechat software. The monthly price of the program is reasonable. It is helpful to see who is needing assistance via a chat on our website during off hours. > > **Minpunten**: The Learning Academy and help topics are not sufficient to train you to use this product. It took a lot of stumbling through (and still does) on how to figure out what to do and how to train the chatbot. Also - support is only available through email, would be extremely helpful to be able to get help in realtime.... You would think a chat product would have the ability to LiveChat with it's customers\! > > We are now able to leave our Chat on 24/7, when previously we had limited hours (due to staffing) for the Chat. It is still very much a work in progress to ensure the ChatBot has routed to the correct conversations and can sometimes be frustrating to try and figure out why the ChatBot went to a certain scenario over another. The help topics the company provides can point you in the right direction but they are written at a level above the capabilities of a brand new user to bots in my opinion. Determining whether or not no conversation with a client vs a below average conversation with a client (at times) is worth it, will determine whether we continue to renew our monthly subscription. ----- ### "Botengine keeps us available every minute of the day." — 4.0/5 > **Oyinlola** | *6 maart 2018* | Internet | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Botengine makes it possible for us to be available to our customers every minute of the day. I like that Botengine is never overworked ,unlike an human agent and can take on hundreds of chats all at once ,without getting tired. > > **Minpunten**: The obvious con for Botengine is the fact it is only useful to web visitors when they have simple complaints and is unable to handle complex customer complaint situations. ----- ### "Every website customer service should have this." — 5.0/5 > **Adenike** | *15 mei 2018* | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Botengine is reliable and unlike an human helpdesk agent ,there is no limitation to the number of agents ,Botengine can attend to at a time. Botengine never gets tired either. > > **Minpunten**: As fantastic as Botengine is , it is unable to respond to complex queries from web visitors and has to refer such queries to human agents.So I guess, we humans still get to win on this one. ----- Pagina: 1 / 4\ Volgende: [Volgende pagina](https://www.getapp.nl/software/108699/chatbot?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.nl/software/108699/chatbot) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens