FieldConnect

FieldConnect

Mobile field service & workforce management

4.8/5 (6 review)

FieldConnect - Overzicht

Wat is FieldConnect?

FieldConnect is a modular, mobile solution for technicians, dispatchers, contractors, management, and customers across field service industries. It empowers field service teams by providing state-of-the-art mobile solutions designed around the business demands of field service organizations. Since 2002, FieldConnect continues to ignite optimized workflows, create simple engaging interfaces for technicians, generate expedient invoice processes for accounting, and increase efficiency for dispatchers. The field service solution of choice for Dexter + Chaney, Microsoft, Sage, Viewpoint, and top systems integrators.

FieldConnect - Overzicht

Prijzen

Vanaf
N/A

Prijsopties

Gratis proef
Abonnement
Prijs-kwaliteitverhouding

FieldConnect - Functies

Apparaten
Bedrijfsgrootte
K M G
Markten
Verenigde Staten van Amerika
Ondersteunde talen
Engels

Screenshots

Schermopname van FieldConnect:
Schermopname van FieldConnect: Schermopname van FieldConnect: Schermopname van FieldConnect:

FieldConnect reviews

FieldConnect reviews

Totaalscore
4.8
/
5 6 reviews
Uitstekend
5

Zeer goed
1

Gemiddeld
0

Slecht
0

Erg slecht
0

Prijs-kwaliteitverhouding
4.7
Functies
4.7
Gebruiksgemak
4.7
Klantenondersteuning
4.8
100% heeft deze app aanbevolen
Tim E.

Great setup and support. Ability to manage our service department via a web service is...

Able to move communications away from email and calls and more towards an ipad based system. Software was also able to more effectively manage paper items by using easy to create electronic forms and the ability to attach pictures to our work orders in our ERP.


Vertalen met Google
Angie A.

Awesome products & great support/sales staff!


Vertalen met Google
Charles B.

Used to change our plumbing/HVAC service company paperless, and speedy invoicing

The best things about this software is the seamless integration with Sage software. The transition into using it was very smooth for us, and Field Connect has a wonderful customer service team that worked with us throughout the whole process. It has also revolutionized our invoicing time, and has freed up our office staff to doing other tasks than laborious and time-consuming data entry off of handwritten Work Orders.

The cons would be that there are a few clunky aspects to the online component that the techs have to work with. On computers there is no issue, but once the service is opened online through a smartphone, some difficulties arise. The screen rotation is hard to work with, there's times the screen doesn't size right, sometimes entering text is hard for less tech-savvy individuals, and there are other difficult-to-use features that have been annoying to our technicians.

Overall it is a great product, and I would recommend it to anyone, but not without a heads up to some potential annoyances with parts of the online component to the software.


Vertalen met Google
Greg H.

Very helpful in transitioning our organization from a paperless to electronic environment


Vertalen met Google
Terry O.

FieldConnect implementation and integration with Spectrum software

FieldConnect implementation team guided us through an organized approach to implementing their software and its integration with our Spectrum accounting software. FC tweaked and customized aspects of their product to allow for integration with our Spectrum processes and procedures. The end result is a seamless integration of both softwares that meets all of our needs, including for our field techs, dispatching, and office support functions. I have never seen users adopt a new software solution so quickly and with zero resistance. I could not have hoped for a better outcome or implementation experience.


Vertalen met Google
Tim E.
Sector: Bouw
Bedrijfsgrootte: 201-500 werknemers
Vertalen met Google

Great setup and support. Ability to manage our service department via a web service is awesome.

Dagelijks 6-12 maanden lang gebruikt
Beoordeeld op 24-7-2017
Bron van de reviewer: Capterra

Able to move communications away from email and calls and more towards an ipad based system. Software was also able to more effectively manage paper items by using easy to create electronic forms and the ability to attach pictures to our work orders in our ERP.

Pluspunten

We were able to get our Service Department up and running faster with this software than if we had relied on Viewpoint alone. The ability to use any browser is awesome. Phone/Tablet/PC. Tech support is very responsive and knowledgeable. The performance of the software is great.

Minpunten

We had no problems with this software that support couldn't quickly resolve. The price per license is a little pricey but still less than a viewpoint license cost.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 10.0/10

Angie A.
Vertalen met Google

Awesome products & great support/sales staff!

Dagelijks 2+ jaar lang gebruikt
Beoordeeld op 31-7-2017
Bron van de reviewer: Capterra

Pluspunten

Very user friendly and makes operations much easier. Great support if you run into issues or need help!

Minpunten

Wish it would allow us to function within our union terms, regular, overtime, doubletime rules/regulations.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Charles B.
Vertalen met Google

Used to change our plumbing/HVAC service company paperless, and speedy invoicing

Beoordeeld op 18-5-2016
Bron van de reviewer: Capterra

The best things about this software is the seamless integration with Sage software. The transition into using it was very smooth for us, and Field Connect has a wonderful customer service team that worked with us throughout the whole process. It has also revolutionized our invoicing time, and has freed up our office staff to doing other tasks than laborious and time-consuming data entry off of handwritten Work Orders.

The cons would be that there are a few clunky aspects to the online component that the techs have to work with. On computers there is no issue, but once the service is opened online through a smartphone, some difficulties arise. The screen rotation is hard to work with, there's times the screen doesn't size right, sometimes entering text is hard for less tech-savvy individuals, and there are other difficult-to-use features that have been annoying to our technicians.

Overall it is a great product, and I would recommend it to anyone, but not without a heads up to some potential annoyances with parts of the online component to the software.

Scoreverdeling

Gebruiksgemak
Klantenondersteuning

Greg H.
Sector: Facilitaire diensten
Bedrijfsgrootte: 201-500 werknemers
Vertalen met Google

Very helpful in transitioning our organization from a paperless to electronic environment

Anders 2+ jaar lang gebruikt
Beoordeeld op 21-7-2017
Bron van de reviewer: Capterra

Pluspunten

FieldConnect had a very nice interface for both the user and the manager and had a seamless connection to our ERP

Minpunten

Not very customizable and reports were very limited. Also, some of the pay/timeclock features were limited.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 9.0/10

Terry O.
Vertalen met Google

FieldConnect implementation and integration with Spectrum software

Beoordeeld op 19-5-2016
Bron van de reviewer: Capterra

FieldConnect implementation team guided us through an organized approach to implementing their software and its integration with our Spectrum accounting software. FC tweaked and customized aspects of their product to allow for integration with our Spectrum processes and procedures. The end result is a seamless integration of both softwares that meets all of our needs, including for our field techs, dispatching, and office support functions. I have never seen users adopt a new software solution so quickly and with zero resistance. I could not have hoped for a better outcome or implementation experience.

Scoreverdeling

Gebruiksgemak
Klantenondersteuning

Gebruikersaanbeveling
9.5/10
Gebaseerd op 6 gebruikersscores
Vergelijk gebruikersaanbevelingen met alternatieven
Vergelijk met alternatieven

Prijzen van FieldConnect

Prijzen van FieldConnect

Vanaf
N/A
Gratis proef
Abonnement
Prijs-kwaliteitverhouding
Prijs-kwaliteitverhouding
4.7/5
Gebaseerd op 6 gebruikersscores
Vergelijk scores voor prijs-kwaliteitverhouding met alternatieven
Vergelijk met alternatieven

FieldConnect - Functies

FieldConnect - Functies

API
Aanpasbare rapportage
Activiteiten volgen
Activiteitendashboard
Auditing
Audittrail
Automatische meldingen
Bewaking
Compliancebeheer
Documenten opslaan
Factureren
Factuurbeheer
Gegevens importeren en exporteren
Integratie van derden
Rapportage en statistieken
Realtime gegevens
Realtime rapportage
Voorraad bijhouden
Voorraadbeheer
Workflowbeheer
Functies
4.7/5
Gebaseerd op 6 gebruikersscores
Vergelijk functiescores met alternatieven
Vergelijk met alternatieven

Categorieën

Aanvullende informatie voor FieldConnect

Aanvullende informatie voor FieldConnect

Voornaamste functies van FieldConnect

  • Commercial Properties
  • Electronic Signature
  • Equipment Management
  • Notifications
  • Preventive Maintenance
  • Quotes / Estimates
  • Quotes / Estimates
  • Quotes / Estimates
  • Quotes / Estimates
  • Recurring Appointments
  • Scheduling
  • Scheduling
  • Scheduling
  • Scheduling
  • Scheduling
  • Scheduling
  • Service History Tracking
  • Service History Tracking
  • Service History Tracking
  • Service History Tracking
  • Technician Management
  • Technician Management
  • Technician Management
  • Technician Management

Pluspunten

FieldConnect's solutions integrate seamlessly with existing ERPs, boosting efficiency and improving cash flow. A set of integration best practices ensures full adoption & execution of mobile solutions throughout the organization.

FieldConnect - Veelgestelde vragen

FieldConnect - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over FieldConnect.

V. Welke prijsmodellen heeft FieldConnect te bieden?

FieldConnect kent de volgende prijsmodellen:

Prijsmodel: Abonnement

Gratis proef: Niet beschikbaar

V. Wat zijn de voornaamste functies van FieldConnect?

FieldConnect biedt de volgende functies:

  • Commercial Properties
  • Electronic Signature
  • Equipment Management
  • Notifications
  • Preventive Maintenance
  • Quotes / Estimates
  • Quotes / Estimates
  • Quotes / Estimates
  • Quotes / Estimates
  • Recurring Appointments
  • Scheduling
  • Scheduling
  • Scheduling
  • Scheduling
  • Scheduling
  • Scheduling
  • Service History Tracking
  • Service History Tracking
  • Service History Tracking
  • Service History Tracking
  • Technician Management
  • Technician Management
  • Technician Management
  • Technician Management

V. Wat zijn de typische gebruikers van FieldConnect?

FieldConnect heeft de volgende typische klanten:

Middelgroot bedrijf

V. Welke talen worden door FieldConnect ondersteund?

FieldConnect ondersteunt de volgende talen:

Engels

V. Welke prijsmodellen heeft FieldConnect te bieden?

FieldConnect kent de volgende prijsmodellen:

Abonnement

V. Biedt FieldConnect ondersteuning voor mobiele apparaten?

We hebben geen informatie over apparaten die door FieldConnect worden ondersteund

V. Met welke andere apps kan FieldConnect worden geïntegreerd?

FieldConnect kan worden geïntegreerd met de volgende toepassingen:

Dynamics 365, Microsoft Dynamics GP, Microsoft Dynamics NAV, Microsoft Dynamics SL, QuickBooks, Sage CRM, Spectrum, Viewpoint

V. Welke mate van ondersteuning heeft FieldConnect te bieden?

FieldConnect biedt de volgende ondersteuningsopties:

Online ondersteuning, Telefonische ondersteuning