---
description: Gedetailleerde beoordelingen over TapMango: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk TapMango met soortgelijke producten.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: TapMango reviews, prijzen en scores | GetApp Nederland 2026
---

Breadcrumb: [Startpagina](/) > [Customer engagement software](/directory/650/customer-engagement/software) > [TapMango](/software/107749/tapmango)

# TapMango

Canonical: https://www.getapp.nl/software/107749/tapmango

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Volgende: [Volgende pagina](https://www.getapp.nl/software/107749/tapmango?page=2)

> TapMango is een volledig merkeigen loyaliteitsoplossing en biedt een zeer geavanceerd beloningsprogramma voor detailhandelaars en restaurants. Bereik je klanten met de krachtige marketingtools, krijg nieuwe klanten via het verwijzingssysteem en de promotie van reviews, verhoog de omzet met flitsverkoop en mobiele bestellingen en meer.
> 
> Oordeel: score van **4.8/5** door 186 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**.

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## Snelle statistieken en scores

| Metriek | Score | Details |
| **In totaal** | **4.8/5** | 186 Reviews |
| Gebruiksgemak | 4.6/5 | Gebaseerd op alle reviews |
| Klantenondersteuning | 4.9/5 | Gebaseerd op alle reviews |
| Prijs-kwaliteitverhouding | 4.6/5 | Gebaseerd op alle reviews |
| Functies | 4.7/5 | Gebaseerd op alle reviews |
| Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) |

## Over de leverancier

- **Bedrijf**: TapMango
- **Opgericht**: 2013

## Commerciële context

- **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementatie en platforms**: Cloud, SaaS, Web, Windows (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel)
- **Ondersteunde talen**: Engels, Frans, Spaans
- **Beschikbare landen**: Canada, Verenigd Koninkrijk, Verenigde Staten

## Functies

- API
- Aanbevelingssjablonen
- Aanpasbare branding
- Aanpasbare rapporten
- Aanpasbare sjablonen
- Aanpasbare velden
- Activiteiten volgen
- Activiteitendashboard
- Beheer van cadeaubonnen
- Beheer van enquêtes/peilingen
- Beheer van negatieve feedback
- Bestellingen bijhouden
- Bewaking
- Bezorging van voedsel
- Bijhouden van klantenactiviteit
- Bonusbeheer
- Bonusbeheer
- CRM
- Campagneanalytics
- Campagnebeheer

## Integraties (11 in totaal)

- BigCommerce
- Checkfront
- Clover
- DoorDash for Merchants
- Lightspeed Retail
- Mindbody
- Shopify
- Shopify POS
- Square Point of Sale
- Stripe
- Toast POS

## Ondersteuningsopties

- E-mail/helpdesk
- Veelgestelde vragen/forum
- Kennisbank
- Telefonische ondersteuning
- 24/7 (contact met medewerker)
- Chatten

## Categorie

- [Customer engagement software](https://www.getapp.nl/directory/650/customer-engagement/software)

## Gerelateerde categorieën

- [Customer engagement software](https://www.getapp.nl/directory/650/customer-engagement/software)
- [Customer loyalty software](https://www.getapp.nl/directory/204/customer-loyalty/software)
- [Customer experience software](https://www.getapp.nl/directory/601/customer-experience/software)
- [SMS-marketing software](https://www.getapp.nl/directory/1291/sms-marketing/software)
- [Referral software](https://www.getapp.nl/directory/742/referral-marketing/software)

## Alternatieven

1. [Guusto](https://www.getapp.nl/software/127547/guusto) — 4.9/5 (3493 reviews)
2. [Kangaroo](https://www.getapp.nl/software/109869/kangaroo) — 4.9/5 (250 reviews)
3. [Yotpo](https://www.getapp.nl/software/91286/yotpo) — 4.5/5 (376 reviews)
4. [Trustpilot](https://www.getapp.nl/software/113149/trustpilot) — 4.5/5 (1204 reviews)
5. [Loopy Loyalty](https://www.getapp.nl/software/109289/loopy-loyalty) — 4.6/5 (67 reviews)

## Reviews

### "TapMango is the way to go" — 5.0/5

> **Jenna** | *4 januari 2021* | Tabak | Aanbevelingsscore: 9.0/10
> 
> **Pluspunten**: I like the ease of use in setting up and adding new features, it's quite intuitive. The team is fantastic and always willing to help find a solution and has even gone so far as to implement new features for us. Love the multiple methods of rewarding customers and the various ways of staying in touch with our customers.
> 
> **Minpunten**: TapMango is a little on the pricier side compared to other softwares but it has great features and a wonderful team.

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### "Tap Mange Review" — 5.0/5

> **Michelle** | *19 maart 2021* | Detailhandel | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: We are able to rewards customers by visit and by dollars spent.
People easily sign in and get their rewards information, etc while ate check out.
App works nicely.
Our account manager \[SENSITIVE CONTENT HIDDEN\] is great\!
> 
> **Minpunten**: Customer interface does not show what VIP level they are a member of.  
Email template doesn't seem to be very customizable.  
Extra steps to create specialty groups or add customer while at the checkout.
Doesn't integrate with our POS system so adds extra steps.
> 
> Happy we switched.

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### "Worst Business Decision in 18 years" — 1.0/5

> **Debbie** | *16 maart 2020* | Detailhandel | Aanbevelingsscore: 0.0/10
> 
> **Pluspunten**: none, nada nothing-and now you want a pro review
> 
> **Minpunten**: I saw a presentation presented by PetsPlus Mag. The system looked great and had lots of benefits. The problem began when our account started to do the onboarding process. First, the process of communication was horrible. When someone puts on their em they respond in 48-72 hours that's not good. Next, the set-up was sloppy and not done correctly. This created a huge problem as half of our clients were not in the system. Then the tablet malfunctioned and 2 training sessions were wasted when things did not work. In the meantime, the company is paying for employees to learn a system which is not functional and certainly not user friendly. The rep that was to help us bring the system on seemed always in a hurry, and not communicating the uses easily. We were always sent back to a video. Even contacting the support line via chat was often frustrating. They would send back replies like glad you figured it out yourself. WTH? Frustrating is beyond belief here. In fact, several emails were sent prior to me hitting the "do not return to this program ever" button signed frustrated. Obviously, on deaf ears. We have gone back to our old loyalty rewards system-after it took me 3 days to fix the rewards as we had been a 1-1 point system then went with 15 -1 (after I suggested 1-1) I belong to several retail groups and I will not recommend this system. I hope you get the flaws fixed as this was the worst decision I have made in 18 years in business.    Signed: No saving this account\!

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### "Fantastic loyalty program with custom app, online ordering, and more" — 5.0/5

> **Stewart** | *8 oktober 2020* | Levensmiddelen- en drankenindustrie | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: Loyalty program, The custom app, Online ordering, Text campaigns
> 
> **Minpunten**: Sometimes a campaign is missing something specific. But generally I can work around it.
> 
> We and our customers love it. They love to collect the points and use them for drinks. We love being able to contact them with special deals to get them to come back in

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### "Over all great product, but the customer service team is the real value behind this product." — 5.0/5

> **Benjamin** | *26 maart 2020* | Restaurants | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: I really like the customization of the software and the ease of use.
> 
> **Minpunten**: sometimes the tablet is glitchy and doesn't connect to the internet
> 
> Overall I have noticed an increase in my business mostly with return customers. The support staff is always prompt and on top of things.

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## Links

- [Bekijk op GetApp](https://www.getapp.nl/software/107749/tapmango)

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