
talech
Over talech
talech is een verkooppuntsysteem (POS) voor de iPad met tools voor het opnemen van bestellingen, het beheren van voorraad, het verwerken van betalingen, het uitvoeren van promoties, het bijhouden van de uren van medewerkers, het aannemen en beheren van afspraken en tijdgebonden dienstverlening en meer. De software is geschikt voor een scala aan restaurants en bars : restaurants met volledige bediening, bars, cafés, restaurants voor informeel dineren en snelle service, buitenlocaties en winkels, waaronder kledingwinkels en servicebedrijven zoals salons, kappers, spa's, nagelbars, dierenverzorging en nog veel meer.
Met talech kunnen gebruikers hun voorraad in realtime beheren, met de mogelijkheid om producten toe te voegen en kosten, prijzen en hoeveelheden te bewerken. In winkels kunnen streepjescodelabels worden afgedrukt en streepjescodes kunnen worden gescand om artikelen aan bestellingen toe te voegen, en er kunnen productvariaties worden gemaakt voor verschillende maten of kleuren. talech kan voor restaurants verbinding maken met meerdere printers, zodat gebruikers bestellingen kunnen verzenden naar keuken- en barprinters. Rekeningen kunnen worden gesplitst, gedeeltelijk gesloten en opengelaten voor andere klanten. Voor diensten is er afspraakplanning beschikbaar naast tijdgebonden diensten, een klantgerichte boekingswebsite en personeelsprofielen om je diensten onder de aandacht te brengen. Op het hele platform kunnen meerdere betaalmethoden worden geaccepteerd, waaronder contant geld, cheques, creditcards en cadeaubonnen. Bij het uitvoeren van promoties kunnen er kortingen worden toegepast op hele bestellingen of afzonderlijke artikelen, met opties voor dollarwaarde- en percentagekortingen, en gebruikers kunnen een gedetailleerd overzicht van de toegepaste kortingen voor alle bestellingen bekijken. Gedetailleerde rapporten geven gebruikers inzicht in de verkoop, transacties, bestverkopende producten en prestaties van medewerkers, waardoor er patronen of trends kunnen worden geïdentificeerd. Aan het einde van elke dag worden er ook dagelijkse overzichten gegenereerd.
talech bevat een geïntegreerde tijdklok waarmee werknemers in en uit kunnen klokken in de POS, en het platform genereert urenstatenrapporten zodat gebruikers de gewerkte uren kunnen volgen. Machtigingen voor werknemers kunnen worden gebruikt om te bepalen wie er toegang krijgt tot de kassalade, en gebruikers kunnen alle transacties volgen, inclusief inbetalingen, uitbetalingen en stortingen.
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Reviews
Heb je talech al?
Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.
- Sector: Restaurants
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
Talech Pros and Cons
Beoordeeld op 1-11-2016
Talech has been a good transformation from old style cash registers for our business. I think it...
Talech has been a good transformation from old style cash registers for our business. I think it would do Talech good to look into what reastaurants actually need for the system to really be an asset to us. While I like Talech its ease of set up for my business was very complicated and Talech support nor boomtown could really help with what I needed. I was able to figure it out but it was a long process. I have been able to help another pizzeria more streamline there system do it works better for their needs. Both Talech support and boomtown are great, they are always trying to help and most times they can this was just a new area for them. I have never had anything but an exceptional experience from either customer support. I do love the fact that Talech does listen to customer feedback and is continually improving their product.
Pluspunten
It's easy to see my monthly/weekly/daily sales
The ability to print which catafories you want in the kitchen
It's ease of use and ability to train new employees on
Minpunten
it doesn't have the functionality for a pizza reststaurant.
No delivery option
Don't have the ability to add store credit without doing a refund.
Antwoord van talech
Kari - thank you so much for being a customer and writing a review with such detailed feedback. We love hearing from customers like you! I have shared your feedback with the team so we can continue to make improvements to help you and your business. Please keep it coming!
- Sector: Sportartikelen
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Talech POS System for a Retail Store
Beoordeeld op 27-9-2022
Pluspunten
Talech is very adaptable to a retail store in sales transactions, inventory tracking and management, and accounting reports. It is very quick and easy to speak with a Customer Service Agent should you need it, and the Team is very proactive in assisting.
Minpunten
There are features within inventory management that could be added to improve inventory tracking and management. For example, when performing an EOY inventory count, it would be very helpful to be able to freeze inventory numbers and then unfreeze them to update the quantities. Currently, to update inventory numbers, a stock take must be done which is a lengthy task if a business has more than 2,000 products. A second feature is to have the ability to manipulate employee access to certain information within the software including inventory updates, and sales reports. You can lock employees out of these things, but when done also locks them out of key features they need to perform their other tasks.
- Sector: Levensmiddelen- en drankenindustrie
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 0.0 /10
Talech Stealing Money Because they Were not Processing Credit Cards Properly
Beoordeeld op 2-8-2022
Good until recently... Now critically terrible They were preauthorizing credit cards.... but when...
Good until recently... Now critically terrible They were preauthorizing credit cards.... but when the tab was closed,,, their software could not do so because of card information corrupted (although the software states they are pre-authorized).
This resulted in over $500 in tabs that cant be closed... not even by Talech themselves... So, they blamed everyone, including my internet provider, the credit card bank etc. They are unable to resolve... In summary, there was $500+ dollars of free beer credit card customers drank at our expense!!! We had to switch (otherwise we would have continued to lose money) and Talech will not even refund our monthly charges to help offset their error. Not only is this bad service... but stealing!!!
Every Talech user must be aware of this and RUN!!!
Also associated with this was a company called AVANT GARD... if you are dealing with these people also be aware,,,
Pluspunten
The POS software works in most cases. The reporting is ok as well. Don't have experience with others besides square... but seems to work... However the majority of this software is to successfully collect money for exchange of products.... this is where it fails!!!!
Minpunten
Customer service to resolve critical issues with mis-handling credit card information, not admitting a problem and even accusing everyone else for our loss of money.
- Sector: Detailhandel
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 3.0 /10
The 3 Weird Sisters
Beoordeeld op 15-11-2016
I feel overall the customer service is lacking. When a recording says "we are sorry for the long...
I feel overall the customer service is lacking. When a recording says "we are sorry for the long hold", that tells me you are not only aware of the problem but doing little to fix it. I have to schedule a call to get simple answers asked to be told they will have to look into and get back to me. I am usually not available to receive that call when and if it comes because I'm either not at work, driving or at home with my children at that point. It takes far too long to get simple issues resolved with this company . customer service has improved since I first started with them by way of polite people getting questions answered seems to take three times as long now. and when I do get a wrap to walk me through and show me what I need to do it often doesn't work like it should even after they've checked all the settings and they have to go back to the design and again no resolution on my end
Pluspunten
The cloud storage
Minpunten
Can not reach help when needed and I feel like I get a runaround
Antwoord van talech
Thanks for being a customer and writing a review, Beth. I am sorry to hear that support has been difficult to reach and that the hold times have been so long. I've passed along your feedback to the support team so they can continue to work make improvements. Thanks for being candid and letting us know.
- Sector: Restaurants
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
El Gordo Mexican Restaurant
Beoordeeld op 2-11-2016
After searching for weeks for a pos system for our restaurant, we came across a new app and system,...
After searching for weeks for a pos system for our restaurant, we came across a new app and system, Talech. We were getting quotes from 15k-20k for traditional pos system. When a US Bank representative told us it would cost less than 5k, we were intrigued. We sat down, she gave us an overview of the app and its components. Right away we were hooked. With the ease of us, easy installation, and price, we would be foolish to go with any other pos company. We got bluetooth printers, wiring and set up was a breeze. And this is coming from a person who in not good with technology and i was able to install it all. If you can read you can set up the whole system. Weve been working with talech for 3 years now and it continues to make changes to the app that makes it more efficient to provide a good customer experience. We are glad to continue working with Talech.
Pluspunten
Cost
Minpunten
2 outages, one from the app and one from evalon credit card processor.
Antwoord van talech
Marco, thank you so much for being a talech customer and writing such a lovely review! We are so glad to hear that you are happy about choosing talech even after 3+ years. If there is anything we can do for you, let us know. We're here to help!
talech - Veelgestelde vragen
Hieronder zie je enkele veelgestelde vragen over talech.V. Welke prijsmodellen heeft talech te bieden?
talech kent de volgende prijsmodellen:
- Vanaf: US$ 29,00
- Prijsmodel: Gratis versie
- Gratis proef: Niet beschikbaar
V. Wat zijn de typische gebruikers van talech?
talech heeft de volgende typische klanten:
Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500
V. Welke talen worden door talech ondersteund?
talech ondersteunt de volgende talen:
Engels
V. Biedt talech ondersteuning voor mobiele apparaten?
talech ondersteunt de volgende apparaten:
iPad (mobiel)
V. Met welke andere apps kan talech worden geïntegreerd?
talech kan worden geïntegreerd met de volgende toepassingen:
Adobe Commerce, Homebase, Mailchimp, OneSaas, QuickBooks Online Advanced, Restaurant365, Shopify, Xero
V. Welke mate van ondersteuning heeft talech te bieden?
talech biedt de volgende ondersteuningsopties:
E-mail/helpdesk, Kennisbank, Telefonische ondersteuning, 24/7 (contact met medewerker), Chatten
Gerelateerde categorieën
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