
talech
Over talech
talech is een verkooppuntsysteem (POS) voor de iPad met tools voor het opnemen van bestellingen, het beheren van voorraad, het verwerken van betalingen, het uitvoeren van promoties, het bijhouden van de uren van medewerkers, het aannemen en beheren van afspraken en tijdgebonden dienstverlening en meer. De software is geschikt voor een scala aan restaurants en bars : restaurants met volledige bediening, bars, cafés, restaurants voor informeel dineren en snelle service, buitenlocaties en winkels, waaronder kledingwinkels en servicebedrijven zoals salons, kappers, spa's, nagelbars, dierenverzorging en nog veel meer.
Met talech kunnen gebruikers hun voorraad in realtime beheren, met de mogelijkheid om producten toe te voegen en kosten, prijzen en hoeveelheden te bewerken. In winkels kunnen streepjescodelabels worden afgedrukt en streepjescodes kunnen worden gescand om artikelen aan bestellingen toe te voegen, en er kunnen productvariaties worden gemaakt voor verschillende maten of kleuren. talech kan voor restaurants verbinding maken met meerdere printers, zodat gebruikers bestellingen kunnen verzenden naar keuken- en barprinters. Rekeningen kunnen worden gesplitst, gedeeltelijk gesloten en opengelaten voor andere klanten. Voor diensten is er afspraakplanning beschikbaar naast tijdgebonden diensten, een klantgerichte boekingswebsite en personeelsprofielen om je diensten onder de aandacht te brengen. Op het hele platform kunnen meerdere betaalmethoden worden geaccepteerd, waaronder contant geld, cheques, creditcards en cadeaubonnen. Bij het uitvoeren van promoties kunnen er kortingen worden toegepast op hele bestellingen of afzonderlijke artikelen, met opties voor dollarwaarde- en percentagekortingen, en gebruikers kunnen een gedetailleerd overzicht van de toegepaste kortingen voor alle bestellingen bekijken. Gedetailleerde rapporten geven gebruikers inzicht in de verkoop, transacties, bestverkopende producten en prestaties van medewerkers, waardoor er patronen of trends kunnen worden geïdentificeerd. Aan het einde van elke dag worden er ook dagelijkse overzichten gegenereerd.
talech bevat een geïntegreerde tijdklok waarmee werknemers in en uit kunnen klokken in de POS, en het platform genereert urenstatenrapporten zodat gebruikers de gewerkte uren kunnen volgen. Machtigingen voor werknemers kunnen worden gebruikt om te bepalen wie er toegang krijgt tot de kassalade, en gebruikers kunnen alle transacties volgen, inclusief inbetalingen, uitbetalingen en stortingen.
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Reviews
Heb je talech al?
Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.
- Sector: Consumentendiensten
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Great product overall
Beoordeeld op 16-11-2016
Pleasant and professional staff, which is what won us over when we first decided on the program....
Pleasant and professional staff, which is what won us over when we first decided on the program. Love that everything is cloud-based and also can be accessed from anywhere. Menus are easy to create and modify. Great overall functionality but a few improvements could be made - offering partial refunds, for example. Also, would appreciate more prompt and regular auto-batching (we have ours set up but numerous times, it stopped working and we found out the hard way when payments weren't deposited for days; also, despite the confirmation that the setting is correct, we still have to manually auto-batch daily but we're glad to do so to ensure payment). Also, not completely sure if they are exclusive to a certain merchant service provider but at the time, in order for us to use the program, we had to go forward with that one merchant service and also had to purchase all the equipment (printer, iPad stand, etc.) we did not have a need for. In addition, being tied to that merchant also meant being tied to those fees at the rates they wanted. As far as the program itself, we find that it meets our needs, is user-friendly, offers the analytics tools we like, and is offered at a reasonable rate, especially compared to some of its competitors. We do recommend it to others. Good luck!
Pluspunten
Please refer to review.
Minpunten
Please refer to review.
Antwoord van talech
Thanks for being a customer and writing such a detailed review! I've shared your feedback regarding the partial refunds, auto-batching, and hardware with the product team. Please continue to share with us - we love to hear from you!
- Sector: Restaurants
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
Talech Pros and Cons
Beoordeeld op 1-11-2016
Talech has been a good transformation from old style cash registers for our business. I think it...
Talech has been a good transformation from old style cash registers for our business. I think it would do Talech good to look into what reastaurants actually need for the system to really be an asset to us. While I like Talech its ease of set up for my business was very complicated and Talech support nor boomtown could really help with what I needed. I was able to figure it out but it was a long process. I have been able to help another pizzeria more streamline there system do it works better for their needs. Both Talech support and boomtown are great, they are always trying to help and most times they can this was just a new area for them. I have never had anything but an exceptional experience from either customer support. I do love the fact that Talech does listen to customer feedback and is continually improving their product.
Pluspunten
It's easy to see my monthly/weekly/daily sales
The ability to print which catafories you want in the kitchen
It's ease of use and ability to train new employees on
Minpunten
it doesn't have the functionality for a pizza reststaurant.
No delivery option
Don't have the ability to add store credit without doing a refund.
Antwoord van talech
Kari - thank you so much for being a customer and writing a review with such detailed feedback. We love hearing from customers like you! I have shared your feedback with the team so we can continue to make improvements to help you and your business. Please keep it coming!
- Sector: Voedselproductie
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 2.0 /10
I'm considering switching to a different POS system
Beoordeeld op 1-11-2016
At first, we all loved our new Talech POS. It is very easy to use and train new hires on. Then all...
At first, we all loved our new Talech POS. It is very easy to use and train new hires on. Then all these updates rolled in and some of the features didn't work for us. First, employees were able to print out their daily time sheet that included their sales for the day. This was not a good thing for our company, because we work as a team and we have people on the sales floor making the sales and then people processing orders at the end of the day. Of course, processors would seem like they made the most money that day. I have tried to get this changed, but was told it couldn't happen in the near future, but it was noted. Then, we experienced some glitches in the discount button. last week, we tried to apply a 10% discount, and it would register as giving a discount in the $1000's. This was really frustrating and I haven't had a chance yet to call tech support. Shortly there after on a busy Thursday, we were unable to process credit cards because that option was down in the system. Luckily, we had an analog credit card machine that we were able to use. I tried calling tech support for 4 hours, and couldn't get through. We had to wait to process orders until the next day when the system was up and running again. Another thing we have issues with is finding tickets to reference an open order. Apparently, it purges from the system after 3 months and we have to call tech support to retrieve it. There are a few other issues that I have that I am unable to articulate right now, but that is the bulk of my frustration with the program. Please take these responses into consideration. Having my concerns addressed and fixed would be amazing as I love this program and I want it to succeed so that my business can succeed as well. Thank you for taking the time to read my review. Please contact me to discuss further.
Pluspunten
That it is cloud based and we use apple ipads
Minpunten
It is glitchy at times, the time sheet with individual employee sales needs to go.
Purging 3 month old tickets and we can't find them unless we call tech support.
Antwoord van talech
Thanks for sharing the feedback and chatting with us about your experience. We are checking on some features and will get back to you soon.
- Sector: Restaurants
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
El Gordo Mexican Restaurant
Beoordeeld op 2-11-2016
After searching for weeks for a pos system for our restaurant, we came across a new app and system,...
After searching for weeks for a pos system for our restaurant, we came across a new app and system, Talech. We were getting quotes from 15k-20k for traditional pos system. When a US Bank representative told us it would cost less than 5k, we were intrigued. We sat down, she gave us an overview of the app and its components. Right away we were hooked. With the ease of us, easy installation, and price, we would be foolish to go with any other pos company. We got bluetooth printers, wiring and set up was a breeze. And this is coming from a person who in not good with technology and i was able to install it all. If you can read you can set up the whole system. Weve been working with talech for 3 years now and it continues to make changes to the app that makes it more efficient to provide a good customer experience. We are glad to continue working with Talech.
Pluspunten
Cost
Minpunten
2 outages, one from the app and one from evalon credit card processor.
Antwoord van talech
Marco, thank you so much for being a talech customer and writing such a lovely review! We are so glad to hear that you are happy about choosing talech even after 3+ years. If there is anything we can do for you, let us know. We're here to help!
- Sector: Restaurants
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 7.0 /10
Talech for a full service restaurant and bar
Beoordeeld op 1-11-2016
It is easy to set up your menu and make changes. It is fairly easy for my employees, mostly...
It is easy to set up your menu and make changes. It is fairly easy for my employees, mostly highschool students, to learn.
The system tends to slow down during busy times. It takes too long to switch from one screen to another. It also takes a long time to sync when you first log in.
The security is not very good. It is too easy for one employee to log in with someone else's id, making the security feature essentially worthless.
Each employee should have a card to swype in order to log in. That would be a huge improvement.
The reports are nice and easy to read.
All in all a pretty good system but it needs more built in security.
Pluspunten
easy to learn and to set up
Minpunten
The security features are weak. Too easy for another employee to log in with another persons id. The system tends to bog down when it gets busy. It takes too long to synch when you log in.
Antwoord van talech
Thank you for your feedback, Bruce. I have shared your comments about security and system lag with the product team. Please continue to share feedback with us so we can work on making improvements. We love hearing from you. Thanks for being a customer.
talech - Veelgestelde vragen
Hieronder zie je enkele veelgestelde vragen over talech.V. Welke prijsmodellen heeft talech te bieden?
talech kent de volgende prijsmodellen:
- Vanaf: US$ 29,00
- Prijsmodel: Gratis versie
- Gratis proef: Niet beschikbaar
V. Wat zijn de typische gebruikers van talech?
talech heeft de volgende typische klanten:
Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500
V. Welke talen worden door talech ondersteund?
talech ondersteunt de volgende talen:
Engels
V. Biedt talech ondersteuning voor mobiele apparaten?
talech ondersteunt de volgende apparaten:
iPad (mobiel)
V. Met welke andere apps kan talech worden geïntegreerd?
talech kan worden geïntegreerd met de volgende toepassingen:
Adobe Commerce, Homebase, Mailchimp, OneSaas, QuickBooks Online Advanced, Restaurant365, Shopify, Xero
V. Welke mate van ondersteuning heeft talech te bieden?
talech biedt de volgende ondersteuningsopties:
E-mail/helpdesk, Kennisbank, Telefonische ondersteuning, 24/7 (contact met medewerker), Chatten
Gerelateerde categorieën
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