
Over Epos Now
Epos Now is een cloudgebaseerd verkooppuntsysteem dat restaurant- en detailhandelbedrijven één enkel gecentraliseerd platform biedt om de inventaris, backoffice en werknemersactiviteiten te controleren. Met geïntegreerde betalingen, een online boekingssysteem en een aanpasbaar dashboard levert Epos Now een efficiënte verkooppunt-oplossing.
Om verkooppunten effectief te beheren integreert Epos Now met grote betalingsmethoden, waaronder Mercury, PayPal en Apple Pay. Bovendien kunnen gebruikers via de Epos Now API verbinding maken met elke andere betalingsgateway. Met behulp van geïntegreerde betalingen biedt Epos Now klanten de flexibiliteit om te betalen met creditcard, smartwatch of smartphone. Door een systeemeigen mobiele toepassing voor iOS en Android te ontwerpen, bevordert Epos Now meer flexibiliteit door gebruikers in staat te stellen onderweg betalingen te verwerken en toegang tot functies te krijgen.
Naast betalingsverwerking ondersteunt Epos Now het beheer van de voorraad, klanten en personeel. Dankzij technologie voor voorraadcontrole stelt Epos Now gebruikers in staat om automatisch inkooporders aan te maken. Ondertussen stelt Epos Now gebruikers in staat om door het onderhouden van een centrale klantendatabase facturen te verzenden, krediet te verlenen en moeiteloos marketinginformatie van klanten te verzamelen. Epos Now biedt uitgebreide rapportage-opties en stelt gebruikers in staat om realtime, bruikbaar inzicht te krijgen in de prestaties van de verkoop, producten en werknemers.
Prijzen vanaf:
£ 25,00/maand
- Gratis versie
- Gratis proef
- Abonnement
Top 5 alternatieven voor Epos Now
Klanten
- Freelancers
- Kleine bedrijven (2-50)
- Middelgrote bedrijven (51-500)
- Grote ondernemingen (500 en meer)
Implementatie
- Cloudgebaseerd
- On-premise
Ondersteunde talen
Engels, Spaans
Prijzen vanaf:
£ 25,00/maand
- Gratis versie
- Gratis proef
- Abonnement
Top 5 alternatieven voor Epos Now
Afbeeldingen






Functies
Totaal aantal functies van Epos Now: 107
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Reviews
Heb je Epos Now al?
Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.
- Sector: Meubels
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Customer Service
Beoordeeld op 31-12-2018
While attempting to intergrade a new payment processing company, I could not have been more pleased...
While attempting to intergrade a new payment processing company, I could not have been more pleased with the service and assistance I received from support team. Team treated me with the upmost courtesy and respect that all customer service representatives should deliver to their customers. From start to finish, they were there to assist me the entire way through what should have been an easy setup but were able to overcome all the obstacles that came up along the way. Thank you so much for your help and I am so happy knowing I have their team available to assist me in the future.
Pluspunten
Professional, courtesy and respectful to their customers. Representatives go out of their way to assure the problem you are experiencing is resolved 100%
Minpunten
there is not anything I can think of at this time that would classify as a con based on all the positive experiences I have had dealing with their IT department as of late.
Antwoord van Epos Now
Thank you for your 5 star business review of the service interactions you have had with us, it's really great to receive positive feedback from our customers.
We are striving every day to improve our customer service, we understand that some of the more technical aspects of our systems can require detailed explanations where patients and courtesy are required to promote great working relationships.
As one of our standard support customers please feel free to contact us if you have any further questions or require any further assistance.
We looking forward to hearing from you.
- Sector: Afdrukken en drukwerk
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Very useful system for SME
Beoordeeld op 12-2-2019
Very Good. It has helped us total our end of day sales and with the breakdown of items and sold we...
Very Good. It has helped us total our end of day sales and with the breakdown of items and sold we can easily separate the Vatable sales saving time for our accounts team.
Pluspunten
The software is easy to use and can be edited to suit your business needs with time saving folders. It also has a very user friendly interface that can be picked up in minutes making it great for getting new employees up to speed
Minpunten
Updating the software was a little tricky but with the help of the telephone team this issue was resolved pretty quickly.
Antwoord van Epos Now
Hello Matthew.
Thank you for leaving us a business review, we take all feedback seriously and use this to help continually learn and grow and provide the best customer service possible.
The simplicity of our front end system is a real unique selling point making it easy to train staff and adapt for personal / business preference. The backend provides intuitive reporting about
profitability, revenue, staff or products analysis by location, staff members or across the whole business.This allows you to figure out what¿s working and what isn¿t to make actionable changes which will boost your bottom line.
I understand that updating the system was a little tricky, I'm pleased to hear that our award winning support staff were able to support you through this.
If you wish to provide any additional feedback please email [email protected]
Kind Regards
James
- Sector: Landbouw
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 6.0 /10
Difficult implementation, but lots of potential
Beoordeeld op 24-2-2017
We are starting feed/retail/animal health products store, and wanted a cloud-based system with more...
We are starting feed/retail/animal health products store, and wanted a cloud-based system with more flexibility than the dinosaur server-based systems typically used in our industry. We asked a TON of questions, demoed multiple systems, and decided Epos Now was the best fit; we've had the system for 4 months. Implementation was rough, to say the least. We were told customer service was based out of North Carolina; however, most of the reps we've talked to are very British. Nothing against Britts, but lingo is different, business is different, time zones are different- all making for minor challenges that we were not anticipating. Our implementation manager hung up on us mid-call when she had to go catch her train. We were instructed to enter products one way, then told we had to delete everything we'd entered (DAYS of work) and do it all over again. It cannot accept payments over $, which matters if you sell a large amount of product or invoice monthly. It is weight integrated, and when I was doing my initial inquisitions, made it clear that we would sell feed/seed in ounces, pounds, and tons with decimal values; the system only can measure in kilograms, which is not practical for most US applications. Manager overrides require the sales associate to log-out and the manager to log-in; an override code would be so much more efficient. However, when you actually have a client in front of you for a simple transaction, the transactions are smooth and easy. The sales interface is very user-friendly. It works great in the remote setting for pop-up shops. It was not expensive. The apps are interesting- it's nice that it makes the basic system very affordable and there are many apps available, but it is overwhelming to know which apps I need and how to use them. It could also potentially get expensive if you added many apps. As a young company, they are motivated and do continually work to improve the product and add frequent updates; however, we were told some features were a part of the system, but after purchasing the system were told that they would be available in the 'next update'. After about 2 months, we had a serious discussion about ditching this system and switching to another. We ultimately decided to stay with this system, accepting that all systems had limitations, and crossing our fingers that the worst was over. It does appear that the worst is over; however, we've only been going at this for 4 months, so ultimately time will tell.
Pluspunten
Sales interface and usability for transactions
Overall look and style of equipment and graphics
Price for value
Mobility and Flexibility
Minpunten
Misleading information during demo/search process
Unreliable support during implementation
Lack of standard features and functions- units of measurement, limit on dollar amounts, etc
Confusion regarding which features are/not available via apps
- Sector: Restaurants
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
EPOs Back Office set up from the begining .
Beoordeeld op 23-9-2017
Pluspunten
On Wednesday 20th September 2017 I was having some problems trying to log in to the back Office on our EPOs till.
I phoned the support line in the morning & was connected to a 1st line support Agent.
I explained the problem & it was agreed that she would phone me back at 4pm to help resolve the problem.
We have recently changed company names over & there had been a mix up about which account etc. was still active ( our fault ).
she phoned at 4pm prompt then kindly spent the next 2 hours or so helping me re install EPOs back office again as the one we had been using was now locked.
I explained to her that I needed to get the new programme running as we opened again at 9am on the 20th & we needed the system up & running.
Just to summarize as it would take to long to explain she was exceptional in the very cool, calm & professional manner in which she helped me resolve this issue. I was getting a little stressed as this was put on me last minute but she explained the process step by step in a very friendly & understanding manner.
Anything she wasn't sure about in the process she asked for advice from her team & at one point she kindly got another member of her team to help also.
Its vary rare when you deal with telephone help lines that everything you ask for happens but I can honestly say that she went above & beyond to help me which was really appreciated & I was able to set up the new Back Office system in time for us to be able to trade again in the next morning.
she is a prime example of how to get a good end result for both parties in & limited time scale in very difficult & testing situation.
She is an asset to your team & I hope she receives the recognition she deserves.
- Sector: Detailhandel
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 7.0 /10
A few glitches
Beoordeeld op 11-10-2019
Inventory will be easier in future.
Tracking daily sales and product sales is easier.
Inventory will be easier in future.
Tracking daily sales and product sales is easier.
Pluspunten
It is easy for the staff to use when doing cash in the store.
Taking inventory is easy.
It looks good - and is easily understood.
Minpunten
There are some small problems in reporting which need further work.
A manual to go with the product would be useful.
It doesn't link easily with Moneris credit card system with the Bank of Montreal.
Epos Now - Veelgestelde vragen
Hieronder zie je enkele veelgestelde vragen over Epos Now.V. Welke prijsmodellen heeft Epos Now te bieden?
Epos Now kent de volgende prijsmodellen:
- Vanaf: £ 25,00/maand
- Prijsmodel: Gratis versie, Abonnement
- Gratis proef: Beschikbaar
V. Wat zijn de typische gebruikers van Epos Now?
Epos Now heeft de volgende typische klanten:
Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500
V. Welke talen worden door Epos Now ondersteund?
Epos Now ondersteunt de volgende talen:
Engels, Spaans
V. Biedt Epos Now ondersteuning voor mobiele apparaten?
Epos Now ondersteunt de volgende apparaten:
Android (mobiel), iPhone (mobiel), iPad (mobiel)
V. Met welke andere apps kan Epos Now worden geïntegreerd?
Epos Now kan worden geïntegreerd met de volgende toepassingen:
Appointedd, BigCommerce, Deputy, Eventbrite, Feefo, Gmail, Google Calendar, Loyal Zoo, Mailchimp, Megaventory, NearSt, PayPal, Quickbooks Online, RMS, Sage 50cloud Accounting, Salesforce Sales Cloud, Shopify, Trustpilot, VoucherCart, Wix, WooCommerce, Workforce.com, Worldpay, Wufoo, Xero, Zapier
V. Welke mate van ondersteuning heeft Epos Now te bieden?
Epos Now biedt de volgende ondersteuningsopties:
E-mail/helpdesk, Veelgestelde vragen/forum, Kennisbank, Telefonische ondersteuning, 24/7 (contact met medewerker), Chatten
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