SkuVault

Some features are daily essential to our business model, such as picking items, quality control, inventory management, reordering and replenishing, the ability to use scanners, multiple users, etc...

Perhaps the interface and layout of how the products and catalog are displayed could be more flexible and adjustable.

SkuVault has rich features for warehouse management. For example, SkuVault tracks inventory in containers, and in multiple locations. You can also track inventory history, reasons for removal, etc. If you have a large warehouse, it might work well for you.

A) It's not terribly easy to use. Heck, they made us buy a $2,000 training package.

B) The product search function is frustrating. You pretty much can't find a product in SkuVault unless you can type in the product name "exactly". It's almost maddening at times. In comparison, Ecomdash finds my product before I even finish typing; the right product shows up after I type just a few characters.

C) The Shipstation integration and packing quality control didn't work very well. The picking/packing flow required too much jumping back and forth and created additional opportunities to screw up an order. We turned these features off.

D) The WooCommerce integration doesn't work very well. Evidently, the built-in integration is fairly new, and they preferred that we use their older "tool"; a downloadable program for inventory syncing. However, this didn't work so well either.

E) Multiple warehouse functionality is limited. We have warehouses and sales channels in the US, and also in the UK. Ultimately, we need to push our US inventory quantities to our US sales channels, and our UK inventory quantities need to push to our UK sales channels. SkuVault can't do this; it's designed to sync the total combined quantity. Ecomdash has a warehouse override feature that takes it a step closer to doing this. For about $2,500, Ecomdash offered to develop this for us.