Gold-Vision

Gold-Vision

Sales, marketing & support CRM

4.7/5 (69 review)

Gold-Vision - Overzicht

Wat is Gold-Vision?

Gold-Vision is a highly configurable CRM solution that will unify your sales & marketing teams. Fully featured and covering all aspects that a modern business needs, you can also integrate Gold-Vision with a number of your day-to-day essentials such as Outlook, Exchange, Gmail, LiveChat, Eventbrite and social media networks.

With Gold-Vision CRM you have access to various sales tools that provide visibility on how your leads are performing. Capture data automatically from website forms, live chats or IP tracking tools, define touch points to score leads, and get a live view of your pipeline. Plus, sales automation features enhance the sales process with reminder alerts, defined due dates, follow ups, and much more.

Use Gold-Vision’s integrated email marketing features to blend your website visitor data with email marketing and interactions so that you can score leads and contacts accurately. You can also use targeted marketing campaigns and configure multi-stage automations for lead nurture or new customer campaigns and understand your ROI quickly with built in reporting.

Decrease waiting times for customers and improve their satisfaction with Gold-Vision’s automated customer support features. All historic support data is logged whether conversations took place via phone or web chat, helping you to track and search customer exchanges, including any linked support tickets.

Project management features keep projects organized and on schedule with automated to-do lists, project reporting, due date alerting, appointment tracking, collaboration tools, and more. Users are also able to manage events, conferences and training courses as well as create invitations and take bookings.

Gold-Vision - Overzicht

Prijzen

Vanaf
US$ 21,50/maand

Prijsopties

Gratis proef
Abonnement
Prijs-kwaliteitverhouding

Subscriptions include support, maintenance and software updates


Gold-Vision - Functies

Apparaten
Bedrijfsgrootte
K M G
Markten
Canada, Europa, Verenigd Koninkrijk, Verenigde Staten van Amerika
Ondersteunde talen
Engels, Frans, Duits

Screenshots

Schermopname van Gold-Vision: Intelligent by design, Gold-vision is a CRM that will meet your wider business needs on the go.
Schermopname van Gold-Vision: Intelligent by design, Gold-vision is a CRM that will meet your wider business needs on the go. Schermopname van Gold-Vision: Get better leads with alerting and automated workflows. Schermopname van Gold-Vision: Gold-Vision is ready to integrate with your key business tools. Schermopname van Gold-Vision: Manage marketing campaigns in the one place. Schermopname van Gold-Vision: Streamline your booking process with automated workflows, booking & delegate management and reporting. Schermopname van Gold-Vision: Improve customer satisfaction with increased Help Desk productivity. Schermopname van Gold-Vision: Stay on schedule, improve collaboration ad reduce tender admin with Gold-Vision's project management tool.

Gold-Vision reviews

Gold-Vision reviews

Totaalscore
4.7
/
5 69 reviews
Uitstekend
47

Zeer goed
20

Gemiddeld
2

Slecht
0

Erg slecht
0

Prijs-kwaliteitverhouding
4.6
Functies
4.4
Gebruiksgemak
4.5
Klantenondersteuning
4.9
97% heeft deze app aanbevolen
Lee H.

A CRM that can flex and fit to your companies needs.

Note only a great experience with the software but also with the team. Non pushy sales, understanding project managers, amazing training and a very knowledgeable support team.


Vertalen met Google
Bev W.

Solid system now upgraded beautifully!

What makes it so perfect as my marketing tool, is the integration of CRM with Connect e-marketing. Great CRM segmentation functionality, no exporting / importing of data to 3rd party e-marketing systems and no manipulation of data in Excel spreadsheets before I can send out a campaign! And, at the end of the day, the CRM is constantly updating the campaign data for reporting purposes and most importantly ensures our company remains GDPR compliant!


Vertalen met Google
Karen B.

Quite Simply - Ticks Every CRM Box

From ease of creating to extracting information, Gold-Vision is superb. It has transformed each part of our business with its plethora of functionality: from forecasting to managing literature requests...is there nothing it can't do? Probably not. I can't recommend this product enough.


Vertalen met Google
Steve G.

Overall, this is a good piece of software but lacks some of the sophistication of other...

It makes it easier for the team to see what's happening with various projects that often cross responsibility boundaries.


Vertalen met Google
Stephanie B.

Flexible user friendly software with excellent customer support

We're able to report quickly on so many different areas of our business that we had no visibility of before having Gold Vision. This allows us to react almost immediately to issues that we were unaware of in the past. As we've recently implemented a pervasive upgrade, which has allowed us to carry out a long overdue update to the latest version of GV, we've been incredibly impressed with the lead management, campaign and event management improvements. We're about to enter a period of expansion for our business, and this would have been far more challenging without the flexibility of GV.


Vertalen met Google
Lee H.
Sector: Entertainment
Bedrijfsgrootte: 13-50 werknemers
Vertalen met Google

A CRM that can flex and fit to your companies needs.

Dagelijks 1-5 maanden lang gebruikt
Beoordeeld op 13-11-2019
Bron van de reviewer: Capterra

Note only a great experience with the software but also with the team. Non pushy sales, understanding project managers, amazing training and a very knowledgeable support team.

Pluspunten

Gold-Vision CRM has had the same reaction with all users in our company. That is simply how flexible it is and how powerful it is. The pros start with the team behind it. All departments work together in the office and make sure they all get involved in areas of the product so they are making what the users need not what they think will be "cool". This means Gold-Vision is a system that has been built up over the year to be a fully featured CRM.

Account/Contact Management is simple, Opportunities are clear and can be cross linked to any other aspect of the data so you can include all stakeholders in the process. Lead Management is clear and makes sure you don't double up with duplicates.
The whole system though is driven with really powerful searching and filtering. So finding that single piece of data that is crucial to your process is fast and can be saved, making sure you can save time on repetitive tasks.
You can report all data into a a range of charts and graphs, all dynamic and easy to drill down into.
Applying the powerful filtering you can create lists for targeted marketing campaigns, quickly and easily. Then using the drag and drop template maker create stylish content templates. We also use a third party integration to track website visits.
When you get stuck you have a number of options to the reach the support team and this is part of the price so no extra spend on something you may not need. A great help site and a range of quick and simple help videos.

Minpunten

Honesty, haven't found anything yet that we found that is a Con. When we have had an issue with have found a workaround, or checked our workflow to see if we have been doing things a way that can be made better.

Vertalen met Google

Antwoord van Esteiro Business Solutions

Thank you Lee for your fantastic review.

We're so pleased to hear that Gold-Vision helps everyone in Ambersphere Solutions work together and that you find our product not only simple to use, but flexible and powerful too.

We're also happy to hear of the amazing training and support that you have received from our Gold-Vision teams.

Kind regards,

Zoe

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 10.0/10

Bev W.
Sector: Financiële dienstverlening
Bedrijfsgrootte: 2-10 werknemers
Vertalen met Google

Solid system now upgraded beautifully!

Dagelijks 2+ jaar lang gebruikt
Beoordeeld op 25-11-2019
Bron van de reviewer: Capterra

What makes it so perfect as my marketing tool, is the integration of CRM with Connect e-marketing. Great CRM segmentation functionality, no exporting / importing of data to 3rd party e-marketing systems and no manipulation of data in Excel spreadsheets before I can send out a campaign! And, at the end of the day, the CRM is constantly updating the campaign data for reporting purposes and most importantly ensures our company remains GDPR compliant!

Pluspunten

Loved the system before but with the V8 upgrades which gives the CRM a new look and feel to menus and tool bars / views etc, it's even easier to use and without any detriment to its' already great functionality. Whether you need the system for pre-sales (leads), opportunities, marketing or something else, every screen is tailor-able making user input screens relatable and provides the facility to include terminology and fields more relevant to your business. I've worked with Gold-Vision CRM now for the last 8 years and still love using every bit of it!

Minpunten

No 'cons' for me - we are happy with Gold-Vision

Vertalen met Google

Antwoord van Esteiro Business Solutions

Hi Bev,

A big thank you for your excellent review about Gold-Vision.

It's great to hear that you find it to be the perfect CRM for marketing where you can create effective campaigns easily whilst learning from campaign reporting.

Kind regards,

Zoe

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 10.0/10

Karen B.
Sector: Bouw
Bedrijfsgrootte: 51-200 werknemers
Vertalen met Google

Quite Simply - Ticks Every CRM Box

Dagelijks 2+ jaar lang gebruikt
Beoordeeld op 22-11-2019
Bron van de reviewer: Capterra

From ease of creating to extracting information, Gold-Vision is superb. It has transformed each part of our business with its plethora of functionality: from forecasting to managing literature requests...is there nothing it can't do? Probably not. I can't recommend this product enough.

Pluspunten

Being able to create speedy e-shots and mailshots, logging client literature and colour swatch requests, manually adding emails to a Company/Contact.

Minpunten

Limited number of Categories available - we have a lot of radiators available in many different colour options. However, I believe that Gold-Vision 8 has a resolution to this, so watch this space!

Vertalen met Google

Antwoord van Esteiro Business Solutions

Hi Karen,

Thank you so much for your excellent Capterra review.

We are so pleased to hear that as a business you use all features of Gold-Vision, and you cannot recommend our product enough!

With regards to categories Gold-Vision 8 introduces a new field type which offers multi select drop down options, and you can create as many of these as you need. We can also help you manage multiple fields from your current categories. Alternatively, categories can be extended but now offer colour options too in Gold-Vision 8.

Kind regards,

Zoe

Scoreverdeling

Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 10.0/10

Steve G.
Sector: Fabricage van elektrische/elektronische producten
Bedrijfsgrootte: 13-50 werknemers
Vertalen met Google

Overall, this is a good piece of software but lacks some of the sophistication of other packages

Dagelijks 2+ jaar lang gebruikt
Beoordeeld op 12-3-2018
Bron van de reviewer: Capterra

It makes it easier for the team to see what's happening with various projects that often cross responsibility boundaries.

Pluspunten

The GUI is the best feature - very good to use. Other aspects that are good are the ability to link accounts together and migrate contacts from one account to another.

Minpunten

Having to "page" in lists rather than scroll through them, especially in the quotes dialogue. That really annoying red "alerts" dialogue that crops up every couple of minutes - there really needs to be a way of cancelling that or at least making it less frequent.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 5.0/10

Stephanie B.
Sector: Bouw
Bedrijfsgrootte: 13-50 werknemers
Vertalen met Google

Flexible user friendly software with excellent customer support

Dagelijks 2+ jaar lang gebruikt
Beoordeeld op 12-7-2017
Bron van de reviewer: Capterra

We're able to report quickly on so many different areas of our business that we had no visibility of before having Gold Vision. This allows us to react almost immediately to issues that we were unaware of in the past. As we've recently implemented a pervasive upgrade, which has allowed us to carry out a long overdue update to the latest version of GV, we've been incredibly impressed with the lead management, campaign and event management improvements. We're about to enter a period of expansion for our business, and this would have been far more challenging without the flexibility of GV.

Pluspunten

Over the six years that we've been running several instances of GV, we've been extremely impressed by the flexibility of the system, enabling us to tailor screens and processes to meet our businesses varying requirements. Our in-house administrators have a large amount of scope for making changes quickly and easily without needing to wait for support from the rep, but when needed, this is fast and helpful. Our users, especially new joiners, say how easy the system is to use.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 10.0/10

Gebruikersaanbeveling
9.1/10
Gebaseerd op 69 gebruikersscores
Vergelijk gebruikersaanbevelingen met alternatieven
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Prijzen van Gold-Vision

Prijzen van Gold-Vision

Vanaf
US$ 21,50/maand
Gratis proef
Abonnement
Prijs-kwaliteitverhouding

Subscriptions include support, maintenance and software updates

Subscriptions include support, maintenance and software updates

Prijs-kwaliteitverhouding
4.6/5
Gebaseerd op 69 gebruikersscores
Vergelijk scores voor prijs-kwaliteitverhouding met alternatieven
Vergelijk met alternatieven

Gold-Vision - Functies

Gold-Vision - Functies

API
Aangepaste velden
Aanpasbare branding
Aanpasbare rapportage
Aanpasbare sjablonen
Activiteiten volgen
Activiteitendashboard
Automatische meldingen
CRM-integratie
E-mailintegratie
Elektronische betalingen
Enquêtes en feedback
Gegevens importeren en exporteren
Herinneringen
Integratie van derden
Integratie van sociale media
Kalenderbeheer
Klantendatabase
Rapportage en statistieken
Realtime gegevens
Functies
4.4/5
Gebaseerd op 69 gebruikersscores
Vergelijk functiescores met alternatieven
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Categorieën

Video's en instructies

Video's en instructies

Aanvullende informatie voor Gold-Vision

Aanvullende informatie voor Gold-Vision

Voornaamste functies van Gold-Vision

  • API
  • Access control
  • Analytics
  • Appointment tracking
  • Automated reminders
  • Automated to-do lists
  • Automatic distribution
  • Booking management
  • CRM integration
  • Call management
  • Campaign management
  • Communication management
  • Custom integrations
  • Customer service analytics
  • Customer service tools
  • Customer support
  • Customer support tracking
  • Customizable workflows
  • Delegate management
  • Document storing
  • Due date alerting
  • Email response control
  • Event marketing
  • Forecasting
  • Intelligent data segmentation
  • Interaction tracking
  • List management
  • Live chat
  • Live dashboards
  • Mail server integration
  • Marketing automation
  • Mobile sales
  • Multi-currency
  • Performance tracking
  • Pipeline
  • Progress tracking
  • Project management
  • Quotes / proposals
  • ROI reporting
  • Real-time reports
  • Request escalation
  • Security levels
  • Standard or custom reporting
  • Support history
  • Task management
  • Team collaboration
  • Third party integrations
  • Touch point scoring

Pluspunten

  • The CRM helps reduce administration and increase efficiency with built-in sales automation and workflows, together with alerts and reminders, defined due dates, follow ups, and more.

  • Integration with Outlook and Gmail allows users to track emails and appointments, and automatically store them against accounts.

  • Gold-Vision helps users focus on the right leads as well as reach out at exactly the right moment using intelligent touch point lead scoring.

  • Support features help increase customer satisfaction by providing all customer data in a single location to efficiently track and search through all historical interactions.

  • Gold-Vision's dashboards and analytics provide real-time insight on sales, marketing, events and more, through a range of standard or custom charts and graphs.

  • Gold-Vision - Veelgestelde vragen

    Gold-Vision - Veelgestelde vragen

    Hieronder zie je enkele veelgestelde vragen over Gold-Vision.

    V. Welke prijsmodellen heeft Gold-Vision te bieden?

    Gold-Vision kent de volgende prijsmodellen:

    Vanaf: US$ 21,50/maand

    Prijsmodel: Abonnement

    Gratis proef: Beschikbaar

    Subscriptions include support, maintenance and software updates

    V. Wat zijn de voornaamste functies van Gold-Vision?

    Gold-Vision biedt de volgende functies:

    • API
    • Access control
    • Analytics
    • Appointment tracking
    • Automated reminders
    • Automated to-do lists
    • Automatic distribution
    • Booking management
    • CRM integration
    • Call management
    • Campaign management
    • Communication management
    • Custom integrations
    • Customer service analytics
    • Customer service tools
    • Customer support
    • Customer support tracking
    • Customizable workflows
    • Delegate management
    • Document storing
    • Due date alerting
    • Email response control
    • Event marketing
    • Forecasting
    • Intelligent data segmentation
    • Interaction tracking
    • List management
    • Live chat
    • Live dashboards
    • Mail server integration
    • Marketing automation
    • Mobile sales
    • Multi-currency
    • Performance tracking
    • Pipeline
    • Progress tracking
    • Project management
    • Quotes / proposals
    • ROI reporting
    • Real-time reports
    • Request escalation
    • Security levels
    • Standard or custom reporting
    • Support history
    • Task management
    • Team collaboration
    • Third party integrations
    • Touch point scoring

    V. Wat zijn de typische gebruikers van Gold-Vision?

    Gold-Vision heeft de volgende typische klanten:

    Middelgroot bedrijf

    V. Welke talen worden door Gold-Vision ondersteund?

    Gold-Vision ondersteunt de volgende talen:

    Engels, Frans, Duits

    V. Welke prijsmodellen heeft Gold-Vision te bieden?

    Gold-Vision kent de volgende prijsmodellen:

    Abonnement

    V. Biedt Gold-Vision ondersteuning voor mobiele apparaten?

    We hebben geen informatie over apparaten die door Gold-Vision worden ondersteund

    V. Met welke andere apps kan Gold-Vision worden geïntegreerd?

    Gold-Vision kan worden geïntegreerd met de volgende toepassingen:

    Adobe Sign, Eventbrite, Facebook, Google Analytics, LiveChat, LiveChat, Microsoft Outlook, Office 365, Sage 50cloud, Twitter

    V. Welke mate van ondersteuning heeft Gold-Vision te bieden?

    Gold-Vision biedt de volgende ondersteuningsopties:

    Veelgestelde vragen, Kennisbank, Online ondersteuning, Online ondersteuning, Telefonische ondersteuning, Telefonische ondersteuning, Video-instructies