--- description: Gedetailleerde beoordelingen over RoomKeyPMS: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk RoomKeyPMS met soortgelijke producten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: RoomKeyPMS reviews, prijzen en scores | GetApp Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Hotel software](/directory/81/hospitality-property-management/software) > [RoomKeyPMS](/software/106449/roomkeypms) # RoomKeyPMS Canonical: https://www.getapp.nl/software/106449/roomkeypms Pagina: 1 / 5\ Volgende: [Volgende pagina](https://www.getapp.nl/software/106449/roomkeypms?page=2) > Lever betere gastervaringen, verhoog de omzet en verlaag de kosten met één vastgoedbeheersysteeem dat werkt, ondersteund door een Noord-Amerikaans team van experts. > > Oordeel: score van **4.4/5** door 90 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.4/5** | 90 Reviews | | Gebruiksgemak | 4.4/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.6/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.6/5 | Gebaseerd op alle reviews | | Functies | 4.3/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: RoomKeyPMS - **Locatie**: Vancouver, Canada - **Opgericht**: 1978 ## Commerciële context - **Prijsmodel**: (Gratis proef) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop) - **Ondersteunde talen**: Engels, Frans - **Beschikbare landen**: Australië, Canada, Mexico, Verenigde Staten ## Functies - API - Aanpasbare sjablonen - Activiteitendashboard - Beheer van factuurtarieven - Beheer van gastervaringen - Beheer van meerdere kanalen - Beschikbaarheidsbeheer - CRM - Cateringbeheer - Elektronische betalingen - Enkelvoudig vastgoed - Factureren - Factuurbeheer - Frontdeskbeheer - GDS/OTA-integratie - Gebruikersbeheer - Gegevens importeren en exporteren - Gegevenssynchronisatie - Geïntegreerde boekhouding - Huishoudbeheer ## Integraties (26 in totaal) - Akia - Aloha - Amadeus - Asterisk - Avaya Cloud Office - Heartland Payments+ - HelloShift - M3 Accounting Core - MYOB Acumatica - MYOB Business - Maitre'D - Medallia Experience Cloud - ORION - Ordyx - Pegasus ... en 11 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Hotel software](https://www.getapp.nl/directory/81/hospitality-property-management/software) ## Gerelateerde categorieën - [Hotel software](https://www.getapp.nl/directory/81/hospitality-property-management/software) - [Hotel management software](https://www.getapp.nl/directory/592/hotel-management/software) - [Motel Software](https://www.getapp.nl/directory/3655/motel/software) ## Alternatieven 1. [Guesty](https://www.getapp.nl/software/112215/guesty) — 4.4/5 (485 reviews) 2. [TenantCloud](https://www.getapp.nl/software/106755/tenantcloud) — 4.3/5 (451 reviews) 3. [Yardi Voyager](https://www.getapp.nl/software/1998975/yardi-voyager) — 4.2/5 (257 reviews) 4. [Buildium](https://www.getapp.nl/software/101749/buildium-property-management-software) — 4.5/5 (2234 reviews) 5. [Hotelogix](https://www.getapp.nl/software/90944/hotelogix) — 4.4/5 (251 reviews) ## Reviews ### "Customer Support" — 5.0/5 > **Lisa** | *8 februari 2023* | Horeca | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: RoomKey is fairly easy to navigate. The "Search" tab is super helpful when locating a guest reservation. The "Help" tab has all sorts of information and trainings available. > > **Minpunten**: I would like to see a function that separates the different rate codes, and show each guest that is staying under for instance the Corp. Rate or VA rate, not just on the in-house screen. Like you could research past guest that stayed under the Best Available Rate, etc. > > There customer support team is TOP TIER\!\!\! You are not placed on lengthy holds waiting for someone to finally answer the call. When you speak with anyone from the support team, (especially \[sensitive content hidden\]), they are always pleasant and easy to talk to. They understand your questions and are very knowledgeable of system and are willing to walk you through the steps to fix/correct any issues you may have. ----- ### "Exactly what I needed for a smaller operation." — 5.0/5 > **Lynden** | *2 oktober 2024* | Horeca | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: When taking over a resort that had no PMS, I looked at quite a few different options. RoomKey fit us perfectly and I really liked the 'user-pay' model which helps a smaller operation with their cash flows. It is relatively easy to set up, quite intuitive and easy to learn by my new employees. Like most systems, it has far more options than we would ever use, but they are there if you need them. > > **Minpunten**: I find the reports portion quite cumbersome. > > Very good\! Support personnel are always very quick to respond and extremely helpful. ----- ### "udating" — 3.0/5 > **Paul** | *15 juli 2009* > > **Pluspunten**: Katie Mclane with roomkey has been outstanding in her ability to help with any issues I have encountered. > > **Minpunten**: Elearn needs to be kept current with the versions of roomkey so that we can accuratly train new employees. whenever a new version comes out a complete list of all the changes made should be provided before the version comes out so that policies that may be affected by the changes can be reviewed and adjusted accordingly. the tokenization of CC\#'s has created some issues. Having the "settle" button on the authorized transaction window is almost a nessesity for our property. there are issues with authorizations becomeing confusing for our guests and they think we have double charged them. Iknow that better training in this area does solve most issues but when new employees are just learning roomkey they make mistakes and the settle button can solve this. > > Roomkey is easy to grasp most general areas. the finite idosyncrinicities can be a little difficult for a less computer literate person to understand but it can be trained into them. ----- ### "Boutique Hotel PMS" — 4.0/5 > **Anne-Marie** | *25 januari 2021* | Horeca | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: The software is well designed for small-medium sized hotels, the cost is low compared to other PMS relooked at. Lots of great functions such as Group Reservations, Add-ons to upsell on booking engine, Built-in booking engine, integrations with various POS and other software. The Forum is a great place to suggest improvements. The reason we picked it is because our city of operation loses electricity and internet often, and the Smart Files allows us to do check-ins and check-outs regardless. Offers all the great upgrades for hotels that need it to grow. > > **Minpunten**: Very few cons, but if I had to state a couple: Takes a long time to get a Mac version developed, only Windows. Integrations are pricey but there is a vast array to choose from. Antiquated MS-DOs looking platform, could use some updating. Just small things ----- ### "Customer Service Outstanding\!" — 5.0/5 > **Sandra** | *31 augustus 2024* | Horeca | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: The Customer Service is OUTSTANDING\!\!\! Especially \[sensitive content hidden\]. The program is very user friendly. I like the monthly classes teaching/showing different aspects of the program. > > **Minpunten**: There is nothing at all that I do not like > > We have had RoomKey for over 4 years and my experience has been wonderful. There is so much to learn and when I have a problem, customer service is there to help. ----- Pagina: 1 / 5\ Volgende: [Volgende pagina](https://www.getapp.nl/software/106449/roomkeypms?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.nl/software/106449/roomkeypms) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Gestructureerde gegevens