Less Paper

Less Paper

Cloud-based customized field service management software.

4,8/5 (18 review)

Less Paper - Overzicht

Wat is Less Paper?

Less Paper is a cloud-based work order management system that offers field service businesses a single and centralized platform from which to create and track custom digital work orders. Incorporating dynamic work orders, electronic signature capture and a calendar-based scheduling system as well as PDF generation and export of work orders, Less Paper aims to provide users with a flexible work order management solution.

In order to help users manage work orders effectively, Less Paper equips users with the tools to create, edit and track work orders easily. To enhance user-productivity, Less Paper enables users to sync work orders with field staff automatically, collect customer signatures electronically and email work order receipts as PDF files instantly.

Further to work order management, Less Paper facilitates maintenance management by allowing users to complete digital maintenance work orders, schedule recurring maintenance appointments and receive appointment alerts. To promote efficient maintenance management, Less Paper provides customers, tenants or employees with a self-service portal to request maintenance independently.

With a calendar-based scheduling system, Less Paper permits users to schedule appointments, tasks and notes conveniently. Less Paper’s scheduling features also allow users to manage employee activity with on-call tracking and up-to-date timesheets. Moreover, with Less Paper’s built-in voicemail and answering service, users can schedule the automatic dispatch of ER calls via SMS messages or automated calls.

Less Paper - Overzicht

Prijzen

Vanaf
US$ 150,00/maand

Prijsopties

Gratis proef
Abonnement
Prijs-kwaliteitverhouding

Less Paper offers 2 pricing plans.

Small business: $150/month for up to 5 users. Each additional user costs $10/month.
Enterprise: $500/month for an unlimited number of users.


Less Paper - Functies

Apparaten
Bedrijfsgrootte
K M G
Markten
Verenigde Staten van Amerika
Ondersteunde talen
Engels

Screenshots

Schermopname van Less Paper: Track work orders
Schermopname van Less Paper: Track work orders Schermopname van Less Paper: Establish an integrated voicemail system Schermopname van Less Paper: Create digital work orders dynamically Schermopname van Less Paper: Schedule appointments with the Less Paper online calendar Schermopname van Less Paper: Manage maintenance jobs & maintenance work orders Schermopname van Less Paper: Receive past due work order alerts

Less Paper reviews

Less Paper reviews

Totaalscore
4,8
/
5
Uitstekend
15

Zeer goed
3

Gemiddeld
0

Slecht
0

Erg slecht
0

Prijs-kwaliteitverhouding
4,9
Functies
4,6
Gebruiksgemak
4,8
Klantenondersteuning
5
100% heeft deze app aanbevolen
Doug W.

It's hard this product in only a few words. These guys are hands down THE BEST.

Increased ability to schedule, provide a visual tool to our field employees that allows them to see where they are working in the near future and also to be able to instantly create a work order for emergencies that pop up. Since one aspect of our business is storm restoration and disaster recovery for private clients. We were challenged recently with (3) severe storms in a 2 week window. While our line crews were out working for public utilities, we were able to log in client info, do damage assessment and provide detailed work orders with pictures to our field crews. Once our crews were released by the investor owned utilities we turned them loose on the private work. The results were the most productive restorations for private clients we ever had. Our General Foremen could see the work schedule and assign crews to specific tasks (such as hauling utility poles, setting poles and stringing cable) by geographic areas. Being able to track materials used and tying them to inventory helps us be ready for the next storm by generating low inventory warnings and also assists us in creating accurate billing documents along with employee time sheet and equipment tracking. This in turn will generate simplified, more accurate billing and ultimately quicker insurance claims for clients which turns into better cash flow for us.

One the daily work order side we are using the system to manage a multi-million dollar project for Metro North Railroad that involves a specific work plan for over 120 sites. Each location has been loaded into our system and has a site specific work plan with plans and documents attached. As the locations are scheduled with the Railroad, they are placed on our schedule and instantly give our field crews all the required work plan and safety documents required AND allow us to collect signatures.

We plan to add our tailboard safety meetings to the system shortly and have already spoken to the team on how to implement this.


Vertalen met Google
Hilario C.

Berg Chilling systems Inc

-Very good customer support
- Willing and able to make changes to the system


Vertalen met Google
Jackie A.

Amazing experience from start to finish. Customer service has been fantastic, communication...

Saves a lot of time and helps to streamline core operations. Aids in customer communication.


Vertalen met Google
Gregory m H.

Stop looking...You've Found The Best

Working with [SENSITIVE CONTENT HIDDEN] in developing a work order software system for our organization has been one of the most positive and productive processes I have ever undertaken with a vendor. From the start, our experience with them has been everything we expected.
First and foremost, [SENSITIVE CONTENT HIDDEN] are uncommonly pleasant to work with – I could go on about how willing they are to problem solve and provide solution after solution, all the while staying positive and patient. As a technology “spectator”, I knew what I wanted our system to do but had a hard time translating that into the technical language they would use to execute, but never once did they make me or my team feel “tech-dumb” or use their knowledge to achieve a benefit for themselves. Their honesty and their genuine desire to work on behalf of our needs was…just incredible. They stand alone as vendors that I trust completely.
Secondly, our organization sought to develop a work order system for our entire organization to use, in order to request, execute, and track the many various requests that come to our events, facilities, marketing, development, purchasing, finance, and HR teams. This was a behemoth of a task in my mind but Less Paper made it look easy (though I’m sure they might smile at that!) While we are still in beta as of writing, the product so far is exactly what we wanted without anything superfluous. The environment is intuitive and clean and aligns nicely with other common platforms that people a


Vertalen met Google
Jennifer S.

"make my own"

These guys have been totally GREAT to work with! I feel like I am constantly emailing and bugging them about something but they are always quick to respond and usually fix any issues right away.

I started searching for a "mobile type" service app to help my business become more efficient. After looking at things for about 6-8 months (there are tons of things out there!) I finally decided to just "MAKE MY OWN"......most of those programs are very big and cumbersome and all inclusive....full of things that I know my guys will NOT use on a daily basis. too much stuff and steps to make a simple work order. sooooo......Less Paper Co. was the perfect option to just create a simple, useful program to enable me to keep up with techs, work orders, locations, checking in on job sites, etc.....just makes my whole work flow a little more organized. The guys at Less Paper Co. have been able to write just about anything I need. we are working on attaching inventory items with serial numbers now to help my front office keep our inventory more up to date!
they are really an easy, great group to work with!


Vertalen met Google
Doug W.
Sector: Bouw
Bedrijfsgrootte: 13-50 werknemers
Vertalen naar het Nederlands

It's hard this product in only a few words. These guys are hands down THE BEST.

Dagelijks 1-5 maanden lang gebruikt
Beoordeeld op 21-3-2018
Bron van de reviewer: Capterra

Increased ability to schedule, provide a visual tool to our field employees that allows them to see where they are working in the near future and also to be able to instantly create a work order for emergencies that pop up. Since one aspect of our business is storm restoration and disaster recovery for private clients. We were challenged recently with (3) severe storms in a 2 week window. While our line crews were out working for public utilities, we were able to log in client info, do damage assessment and provide detailed work orders with pictures to our field crews. Once our crews were released by the investor owned utilities we turned them loose on the private work. The results were the most productive restorations for private clients we ever had. Our General Foremen could see the work schedule and assign crews to specific tasks (such as hauling utility poles, setting poles and stringing cable) by geographic areas. Being able to track materials used and tying them to inventory helps us be ready for the next storm by generating low inventory warnings and also assists us in creating accurate billing documents along with employee time sheet and equipment tracking. This in turn will generate simplified, more accurate billing and ultimately quicker insurance claims for clients which turns into better cash flow for us.

One the daily work order side we are using the system to manage a multi-million dollar project for Metro North Railroad that involves a specific work plan for over 120 sites. Each location has been loaded into our system and has a site specific work plan with plans and documents attached. As the locations are scheduled with the Railroad, they are placed on our schedule and instantly give our field crews all the required work plan and safety documents required AND allow us to collect signatures.

We plan to add our tailboard safety meetings to the system shortly and have already spoken to the team on how to implement this.

Pluspunten

A TRULY customized product built for your specific needs. In the development phase- I had a laundry list of things I wanted to able to do and within a few emails back and forth with Darren we had pretty much addressed all my concerns and they were able to accommodate everything I need. Even on the on-going basis- we discover things we forgot or neglected to consider and within no time at all I get an email telling me they have a solution and when it will be implemented. I looked at many other SAS vendors and all had "one size fit's all" products or required me to buy expensive add on modules to get the software to perform as a I needed. With Less Paper, I was able to specify what I needed, what I didn't and it was all implemented in a timely, professional manner. These guys know what they are doing, they work hard at it and they are always there to answer my questions or help me with my next "do you think we could do this?" moment.

I really can't say enough about this product. It's like having a magic wand and being able to create whatever functionality you can dream up. If you are looking for a reasonably priced, CUSTOM product that allows you to make changes and updates as you find the need for them, this is your product.

Minpunten

Probably the only thing I can say that I don't like is the fact that the screen on a tablet doesn't render the same way it does on a full size computer screen (which is really typical of all mobile applications- not just this one). Sure it would be nice to have the screen look the same on your PC as your foreman's iPad but it's really just a matter of getting used to.

Vertalen naar het Nederlands

Antwoord van Less Paper Co.

Thanks for your kind words, Doug! Please let us know if you have any changes or additions you would like in the future.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 10.0/10

Hilario C.
Sector: Machinebouw
Bedrijfsgrootte: 51-200 werknemers
Vertalen naar het Nederlands

Berg Chilling systems Inc

Dagelijks 6-12 maanden lang gebruikt
Beoordeeld op 7-1-2020
Bron van de reviewer: Capterra

-Very good customer support
- Willing and able to make changes to the system

Pluspunten

-System is very customizable.
-Links to Quickbooks
-Tablet and phone compatibale

Minpunten

-web-based rather then app based means sometimes data is lost with a bad connection (Less Paper has added some functionality to minimize the occurrences)

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 10.0/10

Jackie A.
Sector: Managementconsulting
Vertalen naar het Nederlands

Amazing experience from start to finish. Customer service has been fantastic, communication great.

Dagelijks 1-5 maanden lang gebruikt
Beoordeeld op 30-4-2018
Bron van de reviewer: Capterra

Saves a lot of time and helps to streamline core operations. Aids in customer communication.

Pluspunten

It's fully customizable so it can be tailored exactly to the needs of the purchaser and the price point is amazing for custom designed cloud-based software. I love that the company purchasing can use their own language to set up various areas of the system, it integrates with Quickbooks Online seemlessly and has a really simple interface that even the less tech savvy can navigate.

Minpunten

It was tough to get a feel for the software when there was no demo available. Also, an app would be great but being that it's custom-built that would put costs up.

Vertalen naar het Nederlands

Antwoord van Less Paper Co.

Hi, Jackie - Thanks for the review! We do have native apps in development for Android & iOS that are wrappers for our custom systems to allow our clients easier access to their systems and to provide more features. We'll reach out when they're available! Thanks again! - Darren Jett

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 8.0/10

Gregory m H.
Sector: Management non-profit organisaties
Bedrijfsgrootte: 201-500 werknemers
Vertalen naar het Nederlands

Stop looking...You've Found The Best

Dagelijks 6-12 maanden lang gebruikt
Beoordeeld op 22-1-2020
Bron van de reviewer: Capterra

Working with [SENSITIVE CONTENT HIDDEN] in developing a work order software system for our organization has been one of the most positive and productive processes I have ever undertaken with a vendor. From the start, our experience with them has been everything we expected.
First and foremost, [SENSITIVE CONTENT HIDDEN] are uncommonly pleasant to work with – I could go on about how willing they are to problem solve and provide solution after solution, all the while staying positive and patient. As a technology “spectator”, I knew what I wanted our system to do but had a hard time translating that into the technical language they would use to execute, but never once did they make me or my team feel “tech-dumb” or use their knowledge to achieve a benefit for themselves. Their honesty and their genuine desire to work on behalf of our needs was…just incredible. They stand alone as vendors that I trust completely.
Secondly, our organization sought to develop a work order system for our entire organization to use, in order to request, execute, and track the many various requests that come to our events, facilities, marketing, development, purchasing, finance, and HR teams. This was a behemoth of a task in my mind but Less Paper made it look easy (though I’m sure they might smile at that!) While we are still in beta as of writing, the product so far is exactly what we wanted without anything superfluous. The environment is intuitive and clean and aligns nicely with other common platforms that people a

Pluspunten

Ease of use, and total customization. Whatever you want, you get!

Minpunten

No cons - that's the honest truth. If a con ever existed, I'm pretty sure Less paper Co. could work to fix and remove it.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 10.0/10

Jennifer S.
Sector: Telecommunicatie
Bedrijfsgrootte: 2-10 werknemers
Vertalen naar het Nederlands

"make my own"

Dagelijks 6-12 maanden lang gebruikt
Beoordeeld op 18-6-2019
Bron van de reviewer: Capterra

These guys have been totally GREAT to work with! I feel like I am constantly emailing and bugging them about something but they are always quick to respond and usually fix any issues right away.

I started searching for a "mobile type" service app to help my business become more efficient. After looking at things for about 6-8 months (there are tons of things out there!) I finally decided to just "MAKE MY OWN"......most of those programs are very big and cumbersome and all inclusive....full of things that I know my guys will NOT use on a daily basis. too much stuff and steps to make a simple work order. sooooo......Less Paper Co. was the perfect option to just create a simple, useful program to enable me to keep up with techs, work orders, locations, checking in on job sites, etc.....just makes my whole work flow a little more organized. The guys at Less Paper Co. have been able to write just about anything I need. we are working on attaching inventory items with serial numbers now to help my front office keep our inventory more up to date!
they are really an easy, great group to work with!

Pluspunten

it is totally customizable....I have been able to ask for several things and these guys write it into the program just like we need it to work. very specific for your needs

Minpunten

I LOVE the software but HATE QuickBooks! I have had more issues trying to make QB work how I need it to for my billing.....so maybe the link between the two is a little quirky sometimes.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 9.0/10

Gebruikersaanbeveling
9,6/10
Gebaseerd op 18 gebruikersscores
Vergelijk gebruikersaanbevelingen met alternatieven
Vergelijk met alternatieven

Prijzen van Less Paper

Prijzen van Less Paper

Vanaf
US$ 150,00/maand
Gratis proef
Abonnement
Prijs-kwaliteitverhouding

Less Paper offers 2 pricing plans.

Small business: $150/month for up to 5 users. Each additional user costs $10/month.
Enterprise: $500/month for an unlimited number of users.

Less Paper offers 2 pricing plans.

Small business: $150/month for up to 5 users. Each additional user costs $10/month.
Enterprise: $500/month for an unlimited number of users.

Prijs-kwaliteitverhouding
4,9/5
Gebaseerd op 18 gebruikersscores
Vergelijk scores voor prijs-kwaliteitverhouding met alternatieven
Vergelijk met alternatieven

Less Paper - Functies

Less Paper - Functies

API
Aanpasbare rapportage
Activiteiten volgen
Activiteitendashboard
Auditing
Audittrail
Automatische meldingen
Bewaking
Compliancebeheer
Documentbeheer
Documenten opslaan
Factureren
Gegevens importeren en exporteren
Integratie van derden
Rapportage en statistieken
Realtime gegevens
Realtime rapportage
Voorraad bijhouden
Voorraadbeheer
Workflowbeheer
Functies
4,6/5
Gebaseerd op 18 gebruikersscores
Vergelijk functiescores met alternatieven
Vergelijk met alternatieven

Categorieën

Aanvullende informatie voor Less Paper

Aanvullende informatie voor Less Paper

Voornaamste functies van Less Paper

  • Action management
  • Activity tracking
  • Appointment management
  • Automated answering service
  • Automatic daily backup
  • Calendar management
  • Custom development
  • Custom forms
  • Digital signature
  • Dispatch management
  • Document storage
  • Email alerts
  • Employee management
  • Employee portal
  • Employee self service
  • Employee time clock
  • Estimates
  • Inventory control
  • Maintenance scheduling
  • Multi-location
  • Order tracking
  • PDF generation
  • Payment processing
  • Purchasing management
  • Quote management
  • Receipt management
  • Recurring on calls
  • Self service portal
  • Service history tracking
  • Signature capture
  • Signature management
  • Status tracking
  • Task scheduling
  • Timesheets
  • Tracking features
  • Voicemail
  • Work order management

Pluspunten

  • As a web-based work order management system, Less Paper affords users the flexibility to work from any location using any desktop, tablet or smartphone device.

  • Users can capture customer signatures electronically, providing field staff with a simple way to secure proof of purchase while out of the office.

  • Less Paper offers a programmable voicemail or automated answering service, allowing users to forward calls to employees and schedule the automatic dispatch of ER calls.

  • Less Paper includes a calendar-based scheduling system, enabling users to create, manage and track customer appointments easily.

  • Less Paper employs a self-service portal, helping customers, tenants and employees to request maintenance attention efficiently.

  • Less Paper - Veelgestelde vragen

    Less Paper - Veelgestelde vragen

    Hieronder zie je enkele veelgestelde vragen over Less Paper.

    V. Welke prijsmodellen heeft Less Paper te bieden?

    Less Paper kent de volgende prijsmodellen:

    Vanaf: US$ 150,00/maand

    Prijsmodel: Abonnement

    Gratis proef: Beschikbaar

    Less Paper offers 2 pricing plans. Small business: $150/month for up to 5 users. Each additional user costs $10/month. Enterprise: $500/month for an unlimited number of users.

    V. Wat zijn de voornaamste functies van Less Paper?

    Less Paper biedt de volgende functies:

    • Action management
    • Activity tracking
    • Appointment management
    • Automated answering service
    • Automatic daily backup
    • Calendar management
    • Custom development
    • Custom forms
    • Digital signature
    • Dispatch management
    • Document storage
    • Email alerts
    • Employee management
    • Employee portal
    • Employee self service
    • Employee time clock
    • Estimates
    • Inventory control
    • Maintenance scheduling
    • Multi-location
    • Order tracking
    • PDF generation
    • Payment processing
    • Purchasing management
    • Quote management
    • Receipt management
    • Recurring on calls
    • Self service portal
    • Service history tracking
    • Signature capture
    • Signature management
    • Status tracking
    • Task scheduling
    • Timesheets
    • Tracking features
    • Voicemail
    • Work order management

    V. Wat zijn de typische gebruikers van Less Paper?

    Less Paper heeft de volgende typische klanten:

    Grote ondernemingen, Middelgroot bedrijf, Klein bedrijf

    V. Welke talen worden door Less Paper ondersteund?

    Less Paper ondersteunt de volgende talen:

    Engels

    V. Welke prijsmodellen heeft Less Paper te bieden?

    Less Paper kent de volgende prijsmodellen:

    Abonnement

    V. Biedt Less Paper ondersteuning voor mobiele apparaten?

    We hebben geen informatie over apparaten die door Less Paper worden ondersteund

    V. Met welke andere apps kan Less Paper worden geïntegreerd?

    We hebben geen informatie over welke integraties Less Paper kent

    V. Welke mate van ondersteuning heeft Less Paper te bieden?

    Less Paper biedt de volgende ondersteuningsopties:

    Online ondersteuning, Telefonische ondersteuning