
FieldEdge Flat Rate Mobile
Over FieldEdge Flat Rate Mobile
Coolfront is cloudgebaseerde software voor buitendienstbeheer die wordt gebruikt door aannemers in HVAC, loodgieterij en elektriciens om werkorders te beheren en te voltooien. De mobiele app van Coolfront is geïntegreerd in een database waarin vooraf bepaalde, vaste tarieven voor alle diensten en productreparaties zijn opgeslagen. De database wordt regelmatig bijgewerkt om de meest recente prijzen van verschillende productonderdelen weer te geven. Aannemers kunnen hun servicekosten ook regelmatig in de mobiele app bijwerken.
De mobiele app van Coolfront ondersteunt offline werkwijzen en stelt technici in staat om klantgegevens altijd en overal toe te voegen. Deze gegevens worden later gesynchroniseerd met de server van het bedrijf wanneer er internettoegang beschikbaar is. Technici hebben ook een optie om het Coolfront-productboek te gebruiken met prijsdetails van verschillende reserveonderdelen. Het boek wordt elke 90 dagen bijgewerkt en stelt klanten in staat om prijzen van de producten van één bedrijf te vergelijken met die van andere.
Coolfront biedt na het voltooien van een opdracht onderhoudscontracten en facturen aan alle klanten. De software verstrekt bureaumanagers realtime updates over de taken die technici in een dag hebben voltooid, en helpt bij de toewijzing van taken aan veldtechnici en aannemers. Deskmanagers kunnen ook inzicht verkrijgen in de zoekopdrachten van klanten in de productdatabase.
Coolfront biedt een tabbladoptie "historische gegevens" die technici inzicht geeft in de taken die ze in het verleden hebben voltooid. De toepassing biedt functies voor workflowbeheer die zorgen voor een soepele overdracht van financiële en technische gegevens van het veld naar het kantoor. Coolfront integreert met QuickBooks Online, waardoor facturen rechtstreeks bij het boekhoudteam van het bedrijf kunnen worden ingediend, en ook de berekening van de totale uitgaven en inkomsten mogelijk maakt.
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Reviews
Heb je FieldEdge Flat Rate Mobile al?
Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.
- Sector: Bouw
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Love this free flat rate company
Beoordeeld op 16-8-2018
Pluspunten
It is free for the contractor! It is professional looking and can be used to sync with qb.
Minpunten
Syncing to multiple locations would not sync with qb and would sometimes create a new job. There are work-arounds but this process could be easier.
- Sector: Facilitaire diensten
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
perfect solution for field techs (creating work orders, pricing jobs, collecting payments)
Beoordeeld op 30-4-2019
The price database has helped us charge more accurately and profitably. Perfect solution for our...
The price database has helped us charge more accurately and profitably. Perfect solution for our techs to create professional, digital work orders, price jobs/quote jobs, receive customer authorization, and collect payments in the field; however, does not fully automate office (need to utilize separate software solutions for accounting, CRM, scheduling. email, creating service contracts, etc.)
Pluspunten
it's exactly what we needed for the field techs at service calls. it's the perfect solution for family business/ independent contractors to create professional, digital work orders, receive customer authorization and collect payments in the field. The parts database and ability to customize rates/add custom installs makes pricing jobs and quoting customers seamless. Integrates with quickbooks for invoicing/accounting and coordinates with google calendar (what we use for scheduling)
Also, it's affordable , it was something we could actually afford to try out with no huge comittment and ended up loving it (no subscription fees/pay per workorder). In addition, the price database has helped us charge more accurately and profitably)
Minpunten
inability to add custom fields to work order template (i.e. there is no field to specify/enter model/sn# for equipment being serviced on the work order; we have to type it into the customer notes section.)
also, need a separate CRM. although we LOVE coolfront for the field techs, this software does NOT function like a CRM so do NOT think it's a 1-software solution to automate your office/completely go digital. we still keep a file drawer of paper files and use google contacts/google calendar (which is something we aim to go "fully digital" with, but now that we rely on coolfront for the field service software it's been challenging finding a CRM to add-on that allows us to keep using coolfront for the workorders, payments, and parts/pricing database.)
and, small thing, but when emailing a copy of the work order to the customer, it generates an auto email but does not let you type in a custom subject line or message into the actual email message (you have to add any notes into the customer notes section of the work order itself)
Antwoord van Xplor Technologies
Hi John - thanks for the thoughtful feedback. We really appreciate you taking the time to write it all out. I'm glad you've reaped the benefits of more profit!! Stay Cool!
Kate @ Coolfront
- Sector: Bouw
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 0.0 /10
Coolfront Review
Beoordeeld op 31-8-2018
My overall experience with Coolfront has not been what I expected it to be. I was expecting to be...
My overall experience with Coolfront has not been what I expected it to be. I was expecting to be blown away with ease of access and have more time to spend on other projects. Instead of freeing up the dispatching and invoicing time it has added to our work load.
Pluspunten
The Coolfront software is easily accessible to technicians in the field and simplifies the billing process.
Minpunten
I'm highly disappointed that the Coolfront team is not working on the reporting process. If you are someone that relies on reports you are out of luck. Searching is a manual process because the filtering process doesn't work well. It takes too long and you have to switch between Work Orders and Archived Work Orders, change the dates, and hope for the best. Although the Coolfront software is compatible with Quickbooks there is still manual retrieval involved to move invoices over to Quickbooks. It is time consuming. There is more focus from Coolfront on the paid advertising and takes up most of the screen on my computer monitor. There are only a few inches of the screen devoted to work orders, unless you pull up an actual work order. I don't want advertisements taking up my entire screen. I'm under the impression more time is spent on gaining advertisers than improving the software. The potential is there to be great but it's not anywhere near great.
Antwoord van Xplor Technologies
Thank you for the feedback Jennifer! We appreciate the feedback of knowing where we stand with our users and where we can improve upon. This will be mentioned to our development team, along with our leadership team. Our goal is exactly what you stated, to have a solution that's easy to use and effective in managing your business. We'll do everything we can to ensure that happens!
- Sector: Consumentendiensten
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Coolfront is way beyond all others in every aspect of their products and services.
Beoordeeld op 13-4-2019
Awesome experiences all around. If feels good to know that I’ll never have to research into any...
Awesome experiences all around. If feels good to know that I’ll never have to research into any other programs because I’m at home with this one:
Pluspunten
Coolfront has been, without exception, has always been way above the top notch in all aspects of their products (Apps, Add-Ons) and their services (Their in house Cutomer Service and all of their ADD-On’s Custom Service Crews). They have all been, every time I’ve had a need, been only a phone call away. It most literally felt like I was the only one calling them, as if I am the only one that has any questions or needs. They have always gone way beyond my expectations. Keeping in mind that I am a very small company- this very small fish has always been treated to swimming in their very big pond. I am looking forward to getting started with other Add-Ons like their mobile payment solutions program.
Minpunten
I’ve got nothing. I have not experienced any thing negative during my 4-5 years experience with Coolfront, To Your Success, and the Maintenance Program
Antwoord van Xplor Technologies
Wow, Mike. What an incredible review. We shared your comments with the entire company!! Thanks for being a stellar customer.
Stay Cool!
Kate @ Coolfront
- Sector: Consumentendiensten
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Coolfront has helped us a lot
Beoordeeld op 3-5-2019
Overall we have been very pleased with Coolfront. We have been using it for about 3 years now. The...
Overall we have been very pleased with Coolfront. We have been using it for about 3 years now. The customer service is fantastic. Any time we have had a problem (which has not been much, and usually our own fault) customer service has been more than happy to help us and always so friendly.
Pluspunten
Our technicians love that they can just type in a repair and get the pricing. It makes things much easier for them. Then be able to print out a copy of the work order for the customer right there on the spot. They are using Epson mobile printers and the combination in great.
Minpunten
Two things I have heard the technicians say that they would like is to be able to click on a customers phone number and call right from Coolfront, and the same thing with the address. They would like to be able to access Google maps right from the customers address in Coolfront
FieldEdge Flat Rate Mobile - Veelgestelde vragen
Hieronder zie je enkele veelgestelde vragen over FieldEdge Flat Rate Mobile.V. Welke prijsmodellen heeft FieldEdge Flat Rate Mobile te bieden?
FieldEdge Flat Rate Mobile kent de volgende prijsmodellen:
- Vanaf: US$ 0,01
- Prijsmodel: Gratis versie
- Gratis proef: Beschikbaar
V. Wat zijn de typische gebruikers van FieldEdge Flat Rate Mobile?
FieldEdge Flat Rate Mobile heeft de volgende typische klanten:
Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500
V. Welke talen worden door FieldEdge Flat Rate Mobile ondersteund?
FieldEdge Flat Rate Mobile ondersteunt de volgende talen:
Engels
V. Biedt FieldEdge Flat Rate Mobile ondersteuning voor mobiele apparaten?
FieldEdge Flat Rate Mobile ondersteunt de volgende apparaten:
Android (mobiel), iPhone (mobiel), iPad (mobiel)
V. Met welke andere apps kan FieldEdge Flat Rate Mobile worden geïntegreerd?
FieldEdge Flat Rate Mobile kan worden geïntegreerd met de volgende toepassingen:
Dropbox Business, Google Calendar, QuickBooks Online Advanced
V. Welke mate van ondersteuning heeft FieldEdge Flat Rate Mobile te bieden?
FieldEdge Flat Rate Mobile biedt de volgende ondersteuningsopties:
E-mail/helpdesk, Veelgestelde vragen/forum, Kennisbank, Telefonische ondersteuning, Chatten
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